Adobe will not get past rebooting computer
First this issue started off, we could not see a pdf when sent by a particular person. Everyone else could in the company. No problems. Then we update adobe, and now it wants to install air, and we did not want to do that, but then after we rebooted the first time, when you go to open adobe 6 again, it wants to you reboot, we rebooted 3 times, and it is still happening and I cannot do any updates because it says the computer needs to be rebooted. (Been there done that 3+ times already). Before we couldnt update because the update was corrupted. What is going on here? (Adobe this is the WORST way to conduct business by making everyone post on forums, we dont have time for this because it is affecting business).
Actually, I am surprised that AA6.0.0 ever worked on Win XP - 64 - bit. I thought AA8.1 was the first to work on a 64-bit system. Having only 6.0.0 (assuming AA6 works on XP - 64), then the logical step is to update Acrobat. AA6 is up to only 6.0.6. http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
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My 4th Gen Ipod touch will not get past the apple logo
My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it). Once it gave me the connect to itunes screen. I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP!
This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;) -
IMac will not get past chime & white screen
iMac will not get past chime & white screen. I have tried all the start up key combinations I can think of (d or c etc) with a start up disc, but no joy. The disc drives seems ok - you can hear it working & it will eject OK.
Any other start up ideas, please?Have you tried a safe boot? If not, hears how (it's straight from Mac Help):
To start up into Safe Mode (to "Safe Boot"), do this:
Be sure the computer is shut down.
Press the power button.
Immediately after you hear the startup tone, press and hold the Shift key.
Tip: The Shift key should be held as soon as possible after the startup tone but not before.
Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.
To learn more about Safe Boot check this page:
http://docs.info.apple.com/article.html?artnum=107392
Intel iMac (Early 2006) Mac OS X (10.4.8) 2.0 Ghz, 1 MB -
My macbook pro will not get past the gray screen with the apple logo and a loading bar.
My macbook pro will not get past the grey screen with the apple logo after attempting to load for hours. I have already tried resetting the NVRAM/PRAM and a couple other tricks and no luck. Anyone out there have suggestions for my problem? Help would be much appreciated since i use my computer for everything at school and i am in desperate need to get this baby working again.
You didn't say which OS in your tag, but maybe you might find something here.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/PH4191
http://support.apple.com/kb/PH7213
http://support.apple.com/kb/HT4125
http://support.apple.com/kb/HT2213 -
I have a iphone 4s. I let it upgrade to new OS. It will not get past the icloud agree to terms and conditions. I've review and agreed to all conditons. It just stays on the terms and conditions.
It's so simple. Press Cntl+Alt+Del, I mean, just like Microsoft, reboot and try again.
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Pages 2.0 will not get past the "getting started" screen
i just updated pages to 2.0 on ipad 2 retina (ios 7.0.2) and now i cannot open pages, it will not get past the "getting started" screen
has anyone else experienced something similar?Had the same problem. This sovled it for me:
Just let it load.
In Keynote, I didn't have so many documents, so the freeze didn't take too long- that's how I noticed it's just a freeze while loading.
For pages it took much longer. You can also turn off iCloud in settings for Pages, Keynote, etc. open it, re-enable iCloud in settings app again and quick switch back to pages (double-click home button). It will freeze up again, but after a while after all documents have been pulled from iCloud, it will be back to normal. -
Adobe will not download onto my computer
adobe will not download onto my computer?
Do you receive any error messages? What are you trying to download?
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my iMac will not get past the start screen, after i restarted it after it not being able to upload my photos from my iPhone 4S to iPhoto app on my iMac bc a visa vas about 3:15 min. What should I do to get my imac past this?
According to your posted Profile here you are running a PPC based iMac. This Forum is only for "Intel iMac's", and so to get the expert and correct help you need you should repost your question in the "PPC iMac Forum".
Hope this helps -
My ipod touch 4th gen will not update to IOS5 i believe the problem is itunes10.5
ive been trying to update since friday my internet is perfect [speedtest.net] itunes just wont get past [backing up ipod[ i hope they fix this soon and i just wanted to see if anybody else was also having this problem because i want the new features coming with ios but its just not working and it took all night just to get roughly to about 20% completion of backing up ipod then when i got home it said "could not restore ipod its still on firmware 4.3.3 so i dont know why it said could not restore i did click "update" but anyway im having this problem and wondering if anyone else is {i think everybodys having problems itunes10.5 right nowI am having the same problem (lost in back-up purgatory) on both my iPhone 4 and my iPad2. I am running Windows XP.
I have tried everything I've seen suggested on various support communities, with no success.
I have gotten used to having to find a windows workaround everytime Apple updates iTunes, and this time it is especially frustrating.
I don't have any solutions, and I am responding to all of these types of messages in hopes of finding something that will work for me.
One person was able to work through it by deleting all of the previous iTunes backup files. I'm trying that now. 4 hours into it, and it does not seem to be working...... -
Computer will not get past the windows screen
i have recently had an issue where my touchsmart 310 pc wont load past the window screen and if i try and get past with a system repair disk, it loads the disk and then goes to some underwater type screen and sits there and does nothing else( i left for 24 hours) how do i acquire a recovery disk like in the old days so i can strat from scratch?
Thank You in advance
PaulHello Boucho,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are looking to obtain your recovery discs. I am providing you with an HP Support document: Obtaining HP Recovery Discs or an HP USB Recovery Drive, which will provide you with all the ways of getting a copy of your recovery discs.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
IPod Touch Install will not get past "Free Find My iPod Touch" Help..
I have just got an iPod Touch for Christmas, and after attempting to install it to my iTunes, I have found a problem. I have tried to install this iPod, but it has gotten "Stuck" at a strange place in the setup. I will copy and past the page below.
Free Find My iPhone
Free Find My iPad
Free Find My iPod touch
Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch.Set up Find My iPad for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPod touch.Set up Find My iPod touch for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPad. Learn More
Not Now
Set up Find My iPhone
Set up Find My iPad
Set up Find My iPod touch
Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.
When trying to click on any of the links, they do not seem to work at all, which is really bugging me. All I want to do is use my new iPod Touch, which I currently cannot do.
Also, the page i pasted above is NOT in the correct iTunes style/format, and there is no Search Bar above it, etc. It is just a blank page with exactly what I pasted.
Please help me, I would be forever grateful.My iphone works!!! But it wasn't from rebooting (although rebooting gave me the idea to try Plan B, so thx very much for inspiration). I rebooted several times and nothing happened. Then, I decided to download the FindMyiPhone app (in case that had something to do with it). I downloaded the app from the app store on my iphone--NOT through itunes on my computer. (Tried that and failed).
After I downloaded the app, I had to go into iphone Settings "Mail, Contacts.." and key in my Mobile Me info. (Also, make sure Push notifications is ON; this is also in Settings) Next, I enabled bluetooth and then tried to connect to our wifi home network. As soon as iphone "discovered" the home network, I opened itunes, and the first screen asked me how I wanted to set up my phone.Yippie!
I don't know if the FindMyiPhone app had anything to do with it or if the iphone just wanted me to key in all of the MobileMe/itunes account stuff, so you'll have to figure out that one for yourself. I would be willing to bet, though, that this process will work with ipods as well as iphones.
Now, if I can just get rid of this splitting headache... -
Satellite A300 will not get past splash screen
Hi All
got an issue with an A300 laptop about 2-2.5 years old. I have just installed windows 7 prof and it was working fine for about 3 days and then suddenly it stopped booting up.
It gets to the toshiba splash screen and then reboots. it does not even try to boot into windows. you can go into the bios and make changes etc. you cannot press f8 to load into safe mode it does not even get that far.
You can press f12 and get the boot menu up and try to boot from CD but this again does not work and it just reboots again
I'm not sure how else to troubleshoot it. I dont think its a motherboard problem as you can get into the bios.
It could be a HDD problem but then i thought it would have gave you a warning message of some kind ( no boot device available ) and you can see the HDD in bios and would have thought it would have at least booted to CD.
The only things i can think of are RAM problem HDD problem or Motherboard problem.
I think installing win 7 3days ago is just a huge coincidence?
Any help would be great. ThanksHi hitenkacha,
> tired to boot from a windows 7 disk and this does not work
In this case it seems to be a hardware malfunction because a Microsoft Windows disk should also work properly.
> i can try and flash the bios but im not sure how i can do that
This is only possible on Windows because its a Windows based update. Furthermore BIOS update will not help you if the hardware is defective.
> is my theory correct that if you can get into the bios then thats a sign that the Motherboard is ok?
Thats hard to say because for going into BIOS you dont need much performance.
I would recommend contacting an authorized service provider and let the guys check the hardware of your computer. Theoretically it could be everything so a professional diagnostic is recommendable in this case.
Good luck! :) -
So my iPhone 5s will not let me get past the connect to iTunes page.
Thursday night I went to go download iOS 8.0.2 and it said I needed to connect to iTunes. So I plugged my cord into my laptop and it opened up iTunes and proceeded to tell me that I needed to update and restore. So I clicked it and it began updating. After over a day, and many different attempts, it finally downloaded all the way through and then said it was processing the item. After this, there was a said error and I had to restart the update. I haven't been able to use my phone at all and it will not let me get past the connect to iTunes page. Please help.I was able to restore my phone!!!
I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
Solution:
After trying EVERYTHING this is the ONLY thing that worked-
I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!) -
Illustrator CC will not get past 95% when downloading
I'm downloading Illustrator CC from the Adobe Application Manager and it will not complete the download, it gets to 95% and has not moved for hours - any ideas??
Sma1234 if it is getting stuck at 95% percent then it is likely the installation is running into an error. I would recommend reviewing the installation log files for Illustrator and any applicable updates. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
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G5 acting very strange and now will not get past grey screen with Apple log
Hi I have had my iMac G5 for a few years and it was working perfectly up until today ! When I switched it on and it started playing up. Every application I opened would randomly shut down. For instance, Safari would crash and mail would crash, as well as the finder refreshing itself. This settled after a short while. Therefore I thought things were fine until I pressed the < or > buttons in finder and the system would refresh itself ! Weird ! Fortunately I backed up all of my iTunes.
I can see the hard drive when I hook it up via firewire to my MacBook Pro.
The problem I have now is that the machine will not boot up ! It gets stuck on the grey screen and after a short while the fans kick in like the thing is ready for take off !
Any ideas ?????
Thanking you in advance !Apple Discussions!
Which model G5 iMac do you have?
http://docs.info.apple.com/article.html?artnum=301724-en How to identify your iMac
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh355.html Getting information about your computer
Depending on your model, try one of the following:
http://docs.info.apple.com/article.html?artnum=301733 (Ambient Light Sensor), iMac G5 (iSight): How to Reset the SMU
http://docs.info.apple.com/article.html?artnum=300341 How to reset the SMU on a Power Mac G5 (Late 2004) or Power Mac G5 (Late 2005)
If the above does not work, see if you qualify for one of the following:
iMac G5 Repair Extension Program for Video and Power Issues
The 20-inch iMac G5 Repair Extension Program for Power Supply Issues (Rev B)
**WARNING: DUE TO SECURITY REASONS, PLEASE DO NOT POST YOUR COMPUTER'S SERIAL NUMBER ON THESE MESSAGE BOARDS.**
If you do not qualify for any of the above programs hopefully, you have AppleCare and/or your computer is still under warranty & you should contact Apple and/or your local AASP.
Good luck!
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