Adobe will not help me on security code email verification

I simply want my email verification security code so I can email photos to friends.
I have chated with 2 agents: one said could not help since I have elements 9 and I should go to user to user; the other said they did not have the technical expetise to help me.
This is not a difficult question. I am sure they sent this verification to me when I first purchased elements 9 over a year ago but I do not have the security code to send emails with photo shop email and it does not work either with my windows email. I can share thru facebook

Hi,
If you mean the E-mail Verification code, you should be able to get a new one yourself.
Assuming that you have set up the preferences to use the Adobe E-mail service, if you go through the various steps to send a photo, you will eventually get to the screen that asks for the verification code. There should be a button that says Resend Code (or something similar) - click on that and it should send a new code to your email address. It may take a little while to get though to you.
Hope it works for you
Brian

Similar Messages

  • My account needs updating but will not accept my card security code

    My account needs updating but will not accept my card security code why?

    As of today, I'm having the same problem. My iTunes account has been up and active for a long time using the same card, then suddenly the security code isn't valid. I've double checked all the info and it is correct, but iTunes refuses to accept it… I also tried the article linked above, but it is no help at all. There is no option to select "None" as a payment choice.
    Just to be very clear: I've been using my iTunes account to make purchases with this exact card since 2009, my bank info hasn't changed since 2008, my card is not expired, and the security code is correct.
    If anyone comes up with a solution, I'd appreciate hearing about it. I can't even get the free updates to my apps since my payment info is busted. Grrrr.

  • I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone

    I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?

    You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
    But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

  • Photoshop 11 continues to not load right away and continously freezes. How can I fix this problem as I've been informed that Adobe will not help me.

    Photoshop 11 continues to not load right away and continously freezes. How can I fix this problem as I've been informed that Adobe will not help me.

    This has been going on for months for me. Time to drop Firefox & go back to IE.

  • Ipod touch will not remember wi-fi security code, how do I correct this issue?

    My Touch will not remember the wireless security code.

    I have been fighting this same issue where the iPod appears to not retain the security password to connect to the WI-FI when the iPod was shut down for a period of time.
    In my case it appeared that my wireless router was not seeing the name of the iPod with the associated mac address. The IPod device name on the router was showing as "Unknown"
    Verify the name and mac address (Wi-FI address) of your iPod via General/About
    View the wireless status entry on your router to make sure there is an entry matching that of the iPod.
    In my case the iPod mac address was there, with the incorrrect name  "Unknown"
    My solution was to Reset the Network on the iPod and shut it down.
    I then power cycled my router clearing the Wireless status entries.
    Wait for the Wireless router to come back up.
    Power the iPod back on let it find the preferred network and re-enter the security code.
    This appears to have corrected the issue for me.

  • Itunes will not accept credit card security code

    I set up my itunes account just after Xmas with no problems. Now I get an error saying my security code on my credit card is not valid. It is valid, and all info is correct. Any help with this?

    As of today, I'm having the same problem. My iTunes account has been up and active for a long time using the same card, then suddenly the security code isn't valid. I've double checked all the info and it is correct, but iTunes refuses to accept it… I also tried the article linked above, but it is no help at all. There is no option to select "None" as a payment choice.
    Just to be very clear: I've been using my iTunes account to make purchases with this exact card since 2009, my bank info hasn't changed since 2008, my card is not expired, and the security code is correct.
    If anyone comes up with a solution, I'd appreciate hearing about it. I can't even get the free updates to my apps since my payment info is busted. Grrrr.

  • I have had LR4 since last August.Have just decided to start using it.I have an IMAC 10.9.3 version. Am trying to learn with "Classroom in a Book. Ton of  problems.Adobe will not help because it is to old and they no longer support. Can anyone tell where I

    Did anyone see the post I made about LR 4?Just in case I will post again. I have LR4 I bought last August and just now I am trying to learn this >I have "Classroom in  a Book" for LR4 lots of problems . I have a IMAC version 10.9.3. I tried different Adobe sites. They will not give me the Time of day because they say they no longer support this program. Can anyone here tell me where I can get support for this LR$ that Adobe no longer recognizes. Thank you My name is Jerry S. MY e-mail is [email protected] and phone number is 563-344-7910.

    Okay I will try. First I have lost pictures in catalogs and could not find again.I have tried reinstalling LR4 and when I do and reopen LR4 the same catalog appears in the panel and filmstrip and I have no idea how to get rid of that catalog and start over at square one like it was the frist time it was opened. That would be a big help and I think I start over and avoid the same problems.

  • Itunes will not accept a valid security code for my debitcard

    Itunes will not accept my debit card info it keeps sayin that my security code on the back of my valid card is invalid.. Ive looked online an ive done what other people had said to do but nothing worked

    You have to make sure your iTunes address and your cards billing address are exactly the same (including capitalization and spaces).
    Or you could just run off gift cards.

  • I can not get my Creative Cloud to launch and Adobe will NOT help me as it is the trial version

    I have the trial version of Creative Cloud.  I was able to launch at time of down load but can not now.  I have tried several times to get tech support from Adobe.  They are now telling me because it is the trial version they can't help me.  Really??? How do I know if I want to take on a year contract?  Any help?

    Tami
    You should be able to  click on this link to subscribe to the photography plan
    https://www.adobe.com/creativecloud/photography.html
    Please check the system requirements against this list:
    System requirements.
    Note that Intel® or AMD processor with 64-bit support an Windows 7 with Service Pack 1, Windows 8, or Windows 8.1 are among the requirements.
    If you are having issues installing, try this link first:
    Troubleshoot Creative Cloud download and install issues.

  • I purchased the cc bundle on 11/23 and it still isnt working adobe will not help me

    I have an open ticket with adobe, They said someone would contact me, they didnt and everytime I call or update the ticket I'm on hold forever they close the lines and I still have no help. My product just crashes everytime it is opened.

    what file name/extension are you clicking?
    what os?
    what exactly do you see?

  • HI, I need your help. How can I delete all data, when I do not have the special security code, which I didn´t remember ? I also think, that I never create this code before. But I cannot put my settings back.

    HI, I need your help. How can I delete all data, when I do not have the special security code, which I didn´t remember ? I also think, that I never create this code before. But I cannot put my settings back.

    You must remember the code, if you can't then take the phone and proof of purchase to an Apple Store.

  • I have old MacBook running OS 10.6.8 I was told in Apple Genius Bar that I need a code from apple support to upgrade to 10.7.   Apple support will not help because I am have their support plan.  Can some one help?

    I have old MacBook running OS 10.6.8 I was told in Apple Genius Bar that I need a code from apple support to upgrade to 10.7.   Apple support will not help because I am have their support plan.  Can some one help?

    hi Samberl
    thanks a lot for the fast reply.
    I was dragging folders from main folders on the laptop-desktop  onto the external drive icon - to copy them across....
    Your suggestion sounds very promising -  I didn't know about 'cloning'.
    Yes the idea is to backup the laptop -    I thought I would just move it all now, new - and then keep saving/dragging physically   across to the new drive myself each day or two...
    Would this be the sizeof the internal hard drive = c.500 gb  ?   =   under the HD icon on desktop is written  : 
    " 499.76gb , 311.5 gb free  " 
    I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
    I have found CCC [carbon copy cloner] googling - looks good.
    When CCC site says it backs up  the hard drive - would this  mean all my files  [over 100 gb] that are mostly  in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon,  would all copy across successfully [wherever they are in the computer ]  ?
    thanks again, hope you can clarify these things and then I will go for it. 
    It would be great and amazing if this 'lack of permission' message doesn't show up in the process of doing this ccc transfer - hopeful!
    Julie

  • HT1766 I bought a sim free phone from phones 4u and had a virgin SIM card put it in to phone now it's locked to Virgin. I want to cancel and change networks but the will not give me an unlock code can you help

    I
    I bought a sim free phone from phones 4u and had a virgin SIM card put it in to phone now it's locked to Virgin. I want to cancel and change networks but they
    will not give me an unlock code can you help, as Virgin will not help me

    You did not buy an unlocked iPhone. Only Apple themselves sell unlocked iPhones in most countries. Your iPhone locked to the first carrier used. Only Virgin could authorize unlocking of your iPhone, and if they will not, there's nothing you can do. Sell the iPhone to someone who can use it with Virgin and buy a truly unlocked iPhone from Apple.
    Regards.

  • After my hard drive crashed and had to be replaced, Adobe will not activate the copy of Photoshop on the same machine it was originally on.  I paid for it, why can't I use it?

    I have been buying and using Adobe Photoshop through numerous versions over the past several decades. and I used to recommend it whenever I had an opportunity. Now I wouldn't recommend it to my worst enemy.  I could say a lot more than that, using words my parents taught me to not use.
    Adobe now has their head in the clouds and doesn't care a whit about faithful customers.
    I had CS3 on one machine, CS4 on another, and CS6 on another one. The hard drive on the machine with CS3 and had to be replaced.  I am trying to install CS3 back on the same computer, but Adobe will not let me activate it, even though I am trying to put it on the computer it was originally on.  I paid for it, I have gone by the rules, and Adobe will not even talk to me.  And as far as I can determine, Adobe is so far out in the clouds that it has nothing but contempt for the people that kept them in business for decades!
    What I would really like to do is move CS4 onto the machine that originally had CS3 on it, and put CS3 onto the machine that now has CS4, but I assume nobody at Adobe cases what I would like, even though I paid for the software and have no intention of trying to have it installed on more than one machine at a time.
    An Unhappy FORMER Adobe customer.
    R.G. Dean

    Gene,
    Thanks for your input.  The first response was from Semaphoric, and the suggestion to go to Activation  <https://urldefense.proofpoint.com/v2/url?u=http-3A__helpx.adobe.com_x-2Dproductkb_policy-2 Dpricing_activation-2Ddeactivation-2Dproducts.html&d=AAMFaQ&c=2X_btuPRWkGwRX26NHIotw&r=SV2 7JiUdsqdd_EMOf-dq7w&m=ZZ3uTbq0aPS1gp4Hdc7Kfaq1cjXsUii7RKXoXvqBPGg&s=c6eaD33CSBrFAMNKsC0pPB qnQK4DfAG7wMSJ6E27pyU&e=> & Deactivation Help proved to be helpful.  I was never able to activate CS3 on the computer it was on originally, but I had been unaware that a license allowed installing on two computers if only one is in use at any time, so I uninstalled CS3 and installed CS4 on the old computer, so I am happy about that. 
    When I get time, I will try to install and activate CS3 on my laptop computer.  I thought about trying to install CS6 on the old computer, but CS6 is on my wife’s computer, and we are often both using Photoshop at the same time.  I will probably install it on her notebook computer – if they will let me.
    Thanks again,
    RG

  • Adobe will not launch or open PDF's

    Suddenly, Adobe will not launch or open PDF's from my computer or from the web.  I have  tried to uninstall and re-install without any luck.  I use WIN 7 and IE8.  Help!

    Running Reader XI and tried the scprit again.  There is no error message (infact no message) when I try to open Reader.  Bare with me, I'm not quite sure how to read these but as far as the Event Viewer; review "Application" under "source" I see a "Windows Error Reporting" and when I click on that is gives me an "Event Name: APPCRASH.  Also, "Application Error" I click on that and it gives me "Faulting application name: AcroRd32.exe, version 11.0.2.0 ect...

Maybe you are looking for