Adobe won't install
My daughter and I deleted adobe by accident from her computer. she is unable to play games and I cant seem to install it again
Hi gardenchild,
If you could please be specific as to what Adobe software are you referring to here.
It seems you are facing issues with Flash Player and I would like to know which browser are you using and on what OS.
Please refer (if on Windows) : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html
and refer (if on Mac) : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html
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LgarnThank you Bill for replying.
I have been able to install the disc but it tells me that I have to activate it with a time limit of 30 days and counting. Activation fails each time I've tried. As I'm nearing the end of the time limit I decided to contact Adobe for advice. They gave me a download package and new serial number but it's only suitable for OS XP and Windows 2000 so I'm unable to download it. I was told by the advisor if I still had problems to use the forum as a means of support so that's why I'm talking to people here.
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Adobe AIR won't install - Windows 7 Ultimate x64
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
Well, I asked myself and verified that I am allowed to install any programs I wish to at will.
I even toyed with adding extra permissions for the .exe and shortcut [see below], to no avail.
I also checked your Adobe AIR installation troubleshooter section before posting. Unfortunately, none of the solutions 100% applied to my circumstances or OS, yet I tried a few anyway and had it confirmed by a Windows dialogue that I need not have bothered as it assured me that they weren't applicable in my case.
I found another thread like mine where somebody suggested creating a shortcut with an additional -uninstall parameter added to the .exe path. It didn't work.
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Thanks in advance for any input.
ps. I created a new thread because I couldn't find the "reply" button on a similarly unresolved thread regarding Adobe AIR installation issues on Windows 7.I would like to say thanks to artrose54 and to playswithtech for their thoughtful responses to my problem. I finally figured out which number I was to delete, and then, having made a copy of the number in notepad, deleted it. Upon a restart to my computer I then was able to download adobe air 2.7. I found that I still could not download the shutterfly express uploader, however; so I applied the same approach. I went looking for the number in the registry that corresponded to the uploader. I deleted it; restarted the computer; returned to shutterfly; and then was able to download the express uploader. I am sure I will find other uses for Adobe Air in the future.
From: artrose54 <[email protected]>
To: Sandra Buchin <[email protected]>
Sent: Sunday, June 26, 2011 12:37 PM
Subject: Re: Adobe AIR won't install - Windows 7 Ultimate x64
Hi everyone,
Here is the fix that worked for me,
You need to go to start run and type in regedit
now press ctrl+f for find and type in "adobe air" without the quotes then click find next
the first entry it finds is the one I deleted, it is a long number on left side of screen that is greyed just right click and delete it
I then rebooted the computer and ran adobe air installation
and it worked with out a problem
The adobe air log file really doesn't tell u anything but where it tried to find the setup.msi file
but it doesn't exist because of the registry entry that needs to be deleted which is what causes the error
If u r not sure of editing the registry then maybe you know someone that can help you
I hope this helps you out it worked for me -
Adobe flash 11.6.602.180 won't install
This version of Adobe flash: 11.6.602.180
from here:
http://www.adobe.com/products/flashplayer/distribution3.edu.html
Won't install (at least on Windows 7), unlike all previous revisions.
What can be done?
I get this error:
Error 1722: There is a problem with this Windows Installer package. A program run as part of the setup
did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1.
location: ....\AppData\Local\Temp\InstallPlugin_11_6_602_180exe.
command: -install -msi
[This latter command, is something it must generate internally. I install the msi download like so:
msiexec /i <Pathtodownloads>/install_flash_player_11_plugin.msi /quiet /passive /qb /norestart /l+* %systemdrive%\log\flash.log
There doesn't seem to be a way to contact Adobe itself about this product problem.
Since these updates are usually security fixes, it seems like a bad thing to roll back.]
The logfile looks like this:
=== Logging started: 3/13/2013 16:06:23 ===
Action start 16:06:23: INSTALL.
Action start 16:06:23: ISSetAllUsers.
InstallShield 16:06:23: Begin SetAllUsers()
InstallShield 16:06:23: Getting records from Upgrade table
InstallShield 16:06:23: UpgradeCode: {D85A1A59-DC52-4D13-9445-EF3F379D4DB5} MinVersion: 6.0.47.0 MaxVersion: 11.6.602.180 Language: Attributes: 769
InstallShield 16:06:23: No related products for UpgradeCode {D85A1A59-DC52-4D13-9445-EF3F379D4DB5} found
InstallShield 16:06:23: End SetAllUsers()
Action ended 16:06:23: ISSetAllUsers. Return value 1.
Action start 16:06:23: AppSearch.
Action ended 16:06:23: AppSearch. Return value 0.
Action start 16:06:23: LaunchConditions.
Action ended 16:06:23: LaunchConditions. Return value 1.
Action start 16:06:23: FindRelatedProducts.
Action ended 16:06:23: FindRelatedProducts. Return value 1.
Action start 16:06:23: ValidateProductID.
Action ended 16:06:23: ValidateProductID. Return value 1.
Action start 16:06:23: CostInitialize.
Action ended 16:06:23: CostInitialize. Return value 1.
Action start 16:06:23: FileCost.
Action ended 16:06:23: FileCost. Return value 1.
Action start 16:06:23: IsolateComponents.
Action ended 16:06:23: IsolateComponents. Return value 0.
Action start 16:06:23: CostFinalize.
Action ended 16:06:23: CostFinalize. Return value 1.
Action start 16:06:23: SetARPINSTALLLOCATION.
Action ended 16:06:23: SetARPINSTALLLOCATION. Return value 1.
Action start 16:06:23: SetODBCFolders.
Action ended 16:06:23: SetODBCFolders. Return value 0.
Action start 16:06:23: MigrateFeatureStates.
Action ended 16:06:23: MigrateFeatureStates. Return value 0.
Action start 16:06:23: InstallValidate.
Action ended 16:06:23: InstallValidate. Return value 1.
Action start 16:06:23: RemoveExistingProducts.
Action ended 16:06:23: RemoveExistingProducts. Return value 1.
Action start 16:06:23: InstallInitialize.
Action ended 16:06:25: InstallInitialize. Return value 1.
Action start 16:06:25: MakePropsAvailable.
Action ended 16:06:25: MakePropsAvailable. Return value 1.
Action start 16:06:25: AllocateRegistrySpace.
Action ended 16:06:25: AllocateRegistrySpace. Return value 1.
Action start 16:06:25: ProcessComponents.
Action ended 16:06:25: ProcessComponents. Return value 1.
Action start 16:06:25: UnpublishComponents.
Action ended 16:06:25: UnpublishComponents. Return value 0.
Action start 16:06:25: UnpublishFeatures.
Action ended 16:06:25: UnpublishFeatures. Return value 1.
Action start 16:06:25: StopServices.
Action ended 16:06:25: StopServices. Return value 1.
Action start 16:06:25: DeleteServices.
Action ended 16:06:25: DeleteServices. Return value 1.
Action start 16:06:25: UnregisterComPlus.
Action ended 16:06:25: UnregisterComPlus. Return value 0.
Action start 16:06:25: SelfUnregModules.
Action ended 16:06:25: SelfUnregModules. Return value 1.
Action start 16:06:25: UnregisterTypeLibraries.
Action ended 16:06:25: UnregisterTypeLibraries. Return value 0.
Action start 16:06:25: RemoveODBC.
Action ended 16:06:25: RemoveODBC. Return value 1.
Action start 16:06:25: UnregisterFonts.
Action ended 16:06:25: UnregisterFonts. Return value 1.
Action start 16:06:25: RemoveRegistryValues.
Action ended 16:06:25: RemoveRegistryValues. Return value 1.
Action start 16:06:25: UnregisterClassInfo.
Action ended 16:06:25: UnregisterClassInfo. Return value 0.
Action start 16:06:25: UnregisterExtensionInfo.
Action ended 16:06:25: UnregisterExtensionInfo. Return value 0.
Action start 16:06:25: UnregisterProgIdInfo.
Action ended 16:06:25: UnregisterProgIdInfo. Return value 0.
Action start 16:06:25: UnregisterMIMEInfo.
Action ended 16:06:25: UnregisterMIMEInfo. Return value 0.
Action start 16:06:25: RemoveIniValues.
Action ended 16:06:25: RemoveIniValues. Return value 1.
Action start 16:06:25: RemoveShortcuts.
Action ended 16:06:25: RemoveShortcuts. Return value 0.
Action start 16:06:25: RemoveEnvironmentStrings.
Action ended 16:06:25: RemoveEnvironmentStrings. Return value 1.
Action start 16:06:25: RemoveDuplicateFiles.
Action ended 16:06:25: RemoveDuplicateFiles. Return value 1.
Action start 16:06:25: RemoveFolders.
Action ended 16:06:25: RemoveFolders. Return value 1.
Action start 16:06:25: CreateFolders.
Action ended 16:06:25: CreateFolders. Return value 1.
Action start 16:06:25: MoveFiles.
Action ended 16:06:25: MoveFiles. Return value 1.
Action start 16:06:25: InstallFiles.
Action ended 16:06:25: InstallFiles. Return value 1.
Action start 16:06:25: NewCustomAction1.
Action ended 16:06:25: NewCustomAction1. Return value 1.
Action start 16:06:25: PatchFiles.
Action ended 16:06:25: PatchFiles. Return value 1.
Action start 16:06:25: DuplicateFiles.
Action ended 16:06:25: DuplicateFiles. Return value 1.
Action start 16:06:25: BindImage.
Action ended 16:06:25: BindImage. Return value 1.
Action start 16:06:25: CreateShortcuts.
Action ended 16:06:25: CreateShortcuts. Return value 0.
Action start 16:06:25: RegisterClassInfo.
Action ended 16:06:25: RegisterClassInfo. Return value 0.
Action start 16:06:25: RegisterExtensionInfo.
Action ended 16:06:25: RegisterExtensionInfo. Return value 0.
Action start 16:06:25: RegisterProgIdInfo.
Action ended 16:06:25: RegisterProgIdInfo. Return value 0.
Action start 16:06:25: RegisterMIMEInfo.
Action ended 16:06:25: RegisterMIMEInfo. Return value 0.
Action start 16:06:25: WriteRegistryValues.
Action ended 16:06:25: WriteRegistryValues. Return value 1.
Action start 16:06:25: WriteIniValues.
Action ended 16:06:25: WriteIniValues. Return value 1.
Action start 16:06:25: WriteEnvironmentStrings.
Action ended 16:06:25: WriteEnvironmentStrings. Return value 1.
Action start 16:06:25: RegisterFonts.
Action ended 16:06:25: RegisterFonts. Return value 1.
Action start 16:06:25: InstallODBC.
Action ended 16:06:25: InstallODBC. Return value 0.
Action start 16:06:25: RegisterTypeLibraries.
Action ended 16:06:25: RegisterTypeLibraries. Return value 0.
Action start 16:06:25: SelfRegModules.
Action ended 16:06:25: SelfRegModules. Return value 1.
Action start 16:06:25: RegisterComPlus.
Action ended 16:06:25: RegisterComPlus. Return value 0.
Action start 16:06:25: InstallServices.
Action ended 16:06:25: InstallServices. Return value 1.
Action start 16:06:25: StartServices.
Action ended 16:06:25: StartServices. Return value 1.
Action start 16:06:25: RegisterUser.
Action ended 16:06:25: RegisterUser. Return value 1.
Action start 16:06:25: RegisterProduct.
Action ended 16:06:25: RegisterProduct. Return value 1.
Action start 16:06:25: PublishComponents.
Action ended 16:06:25: PublishComponents. Return value 0.
Action start 16:06:25: PublishFeatures.
Action ended 16:06:25: PublishFeatures. Return value 1.
Action start 16:06:25: PublishProduct.
Action ended 16:06:25: PublishProduct. Return value 1.
Action start 16:06:25: InstallFinalize.
CustomAction NewCustomAction1 returned actual error code 1025 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (0C:F4) [16:06:35:265]: Product: Adobe Flash Player 11 Plugin -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\mwh\AppData\Local\Temp\InstallPlugin_11_6_602_180.exe, command: -install -msi
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\mwh\AppData\Local\Temp\InstallPlugin_11_6_602_180.exe, command: -install -msi
Action ended 16:06:35: InstallFinalize. Return value 3.
Action ended 16:06:35: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {D85A1A59-DC52-4D13-9445-EF3F379D4DB5}
Property(S): ProductCode = {346137E0-7160-403B-AD21-3FF01D25037B}
Property(S): ProductToBeRegistered = 1
Property(S): SourcedirProduct = {346137E0-7160-403B-AD21-3FF01D25037B}
Property(S): SOURCEDIR = F:\Archive\WindowsManagement\WindowsInstaller\Adobe\
Property(S): VersionNT = 601
Property(S): TARGETDIR = F:\
Property(S): ALLUSERSPROFILE = F:\
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): OutOfDiskSpace = 0
Property(S): MACROMED = C:\Windows\SysWOW64\Macromed\
Property(S): FLASH = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): INSTALLDIR = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): ISCommonFilesFolder = C:\Program Files (x86)\Common Files\InstallShield\
Property(S): ISUpdateServiceFolder = C:\Program Files (x86)\Common Files\InstallShield\UpdateService\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): CostingComplete = 1
Property(S): SourceDir = F:\Archive\WindowsManagement\WindowsInstaller\Adobe\
Property(S): TempFolder = C:\Users\mwh\AppData\Local\Temp\
Property(S): USERPROFILE = F:\
Property(S): ROOTDRIVE = F:\
Property(S): ACTION = INSTALL
Property(S): UILevel = 3
Property(S): OriginalDatabase = F:\Archive\WindowsManagement\WindowsInstaller\Adobe\install_flash_player_11_plugin.msi
Property(S): DATABASE = C:\Windows\Installer\10d68372.msi
Property(S): Privileged = 1
Property(S): MsiRunningElevated = 1
Property(S): RedirectedDllSupport = 2
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): Date = 3/13/2013
Property(S): Time = 16:06:35
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): ISCHECKFORPRODUCTUPDATES = 1
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Change
Property(S): RestartManagerOption = CloseRestart
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): BorderTop = 1
Property(S): ProductName = Adobe Flash Player 11 Plugin
Property(S): ALLUSERS = 1
Property(S): ARPHELPLINK = http://www.adobe.com/go/flashplayer_support/
Property(S): ARPNOMODIFY = 1
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPURLINFOABOUT = http://www.adobe.com
Property(S): ARPURLUPDATEINFO = http://www.adobe.com/go/getflashplayer
Property(S): DWUSINTERVAL = 30
Property(S): DWUSLINK = CECCA75FE9CBA098D9ACE02FFEDB978FBEECA78F69BBE0B8CE8BA7CFE97CF0AFCEBCE08FD9AC
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): CaptionHeight = 22
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): InstallChoice = AR
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): MsiLogging = voicewarmupx
Property(S): NewProperty2 = 0
Property(S): NewProperty3 = 0
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s
Property(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductVersion = 11.6.602.180
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SHOWLAUNCHPROGRAM = 0
Property(S): SecureCustomProperties = ISACTIONPROP1;SUPPORTDIR
Property(S): UNINSTALLER_EXE = [SystemFolder]\Macromed\Flash\uninstall_plugin.exe
Property(S): RemoveFilesCA = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): ARPINSTALLLOCATION = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): AdminUser = 1
Property(S): ComputerName = MELCHIOR
Property(S): UserLanguageID = 1033
Property(S): UserSID = S-1-5-21-828261420-3029321333-1357501504-1001
Property(S): LogonUser = mwh
Property(S): MsiTrueAdminUser = 1
Property(S): VirtualMemory = 17307
Property(S): PhysicalMemory = 16375
Property(S): Intel = 6
Property(S): Msix64 = 6
Property(S): MsiAMD64 = 6
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): COMPANYNAME = Hewlett-Packard Company
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): USERNAME = mwh
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): MyPicturesFolder = C:\Users\mwh\Pictures\
Property(S): LocalAppDataFolder = C:\Users\mwh\AppData\Local\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): SendToFolder = C:\Users\mwh\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): RecentFolder = C:\Users\mwh\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): PrintHoodFolder = C:\Users\mwh\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): PersonalFolder = C:\Users\mwh\Documents\
Property(S): NetHoodFolder = C:\Users\mwh\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): FavoritesFolder = C:\Users\mwh\Favorites\
Property(S): AppDataFolder = C:\Users\mwh\AppData\Roaming\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): RemoteAdminTS = 1
Property(S): System64Folder = C:\Windows\system32\
Property(S): WindowsVolume = C:\
Property(S): WindowsFolder = C:\Windows\
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionNT64 = 601
Property(S): VersionMsi = 5.00
Property(S): VersionDatabase = 110
Property(S): MsiSystemRebootPending = 1
Property(S): CLIENTPROCESSID = 14276
Property(S): CLIENTUILEVEL = 2
Property(S): CURRENTDIRECTORY = C:\Windows\system32
Property(S): REBOOT = ReallySuppress
Property(S): REBOOTPROMPT = S
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {1B9D478C-91C3-45AF-819E-8894CD82474D}
Property(S): MsiLogFileLocation = C:\log\flash.log
MSI (s) (0C:F4) [16:06:35:383]: Product: Adobe Flash Player 11 Plugin -- Installation operation failed.
MSI (s) (0C:F4) [16:06:35:383]: Windows Installer installed the product. Product Name: Adobe Flash Player 11 Plugin. Product Version: 11.6.602.180. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
=== Logging stopped: 3/13/2013 16:06:35 ===Could you also post your flashinstall.log file?
Where do I find the Flash Player installation log on Windows?
Thanks,
Chris -
Photoshop Elements 6 won't install on my MacBookAir. It gives a message - contact Adobe Customer Service. The program was bundled with Wacom Bamboo.
[Moved from Cloud forum to Photoshop Elements forum]
Photoshop Elements 6 is ancient software which is unlikely to run on your MacBook Air.
You can upgrade to Photoshop Elements 11 for the US$79.99 upgrade price if you still have your PSE6 serial number.
http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html -
Adobe AIR won't install Mac OS 10.8.2
I'm trying to install Muse and/or a Dreamweaver Extension from a Creative Cloud account and it won't install because of a problem with AIR. I've tried installing AIR through the Muse dialogue and it crashes the installer. I've also tried to install AIR (version 3.5) directly from the Adobe site, downloading the installer separately from the Muse dialogue and recieve the below error message. What is the problem? I keep deleting old versions of Muse and Air, restarting and it's still the same problem.
HELP!
-Thea
Process: Adobe AIR Application Installer [365]
Path: /var/folders/*/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Identifier: com.adobe.air.ApplicationInstaller
Version: 3.5 (3.5.0.1060)
Code Type: X86 (Native)
Parent Process: Adobe AIR Installer [364]
User ID: 501
Date/Time: 2013-02-08 14:17:46.644 -0600
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 323825 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 502 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 92B40E88-BB9E-FAC0-F6EA-D49321982A1B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000The problem is now happening on all the Adobe software manager applications: Extension Manager and Application Manager. Crash report below.
Interval Since Last Report: 326139 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 100 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 92B40E88-BB9E-FAC0-F6EA-D49321982A1B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/Adobe Extension Manager CS6
__TEXT 0000000000001000-0000000000327000 [ 3224K] r-x/rwx SM=COW /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/Adobe Extension Manager CS6
Application Specific Information:
Performing @selector(terminate:) from sender NSMenuItem 0x153ffc0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.ExtensionManager 0x00022b0c -[mainApp applicationWillTerminate:] + 45
1 com.apple.Foundation 0x90e93c52 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
2 com.apple.CoreFoundation 0x96ecde01 ___CFXNotificationPost_block_invoke_0 + 257
3 com.apple.CoreFoundation 0x96e1943a _CFXNotificationPost + 2794
4 com.apple.Foundation 0x90e7c788 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
5 com.apple.Foundation 0x90e8c527 -[NSNotificationCenter postNotificationName:object:] + 55
6 com.apple.AppKit 0x98a64e19 -[NSApplication terminate:] + 2420
7 libobjc.A.dylib 0x954fe5d3 -[NSObject performSelector:withObject:] + 70
8 com.apple.AppKit 0x98927bd2 -[NSApplication sendAction:to:from:] + 436
9 com.apple.AppKit 0x98a643dc -[NSMenuItem _corePerformAction] + 529
10 com.apple.AppKit 0x98a6406b -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163
11 com.apple.AppKit 0x98a636f4 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
12 com.apple.AppKit 0x987442ba -[NSMenu performActionForItemAtIndex:] + 65
13 com.apple.AppKit 0x9874426f -[NSMenu _internalPerformActionForItemAtIndex:] + 45
14 com.apple.AppKit 0x9874423a -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
15 com.apple.AppKit 0x987440b9 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 162
16 com.apple.AppKit 0x98a5c7ce NSSLMMenuEventHandler + 454
17 com.apple.HIToolbox 0x9096bb6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
18 com.apple.HIToolbox 0x907f3594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
19 com.apple.HIToolbox 0x907f2980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
20 com.apple.HIToolbox 0x90806855 SendEventToEventTarget + 88
21 com.apple.HIToolbox 0x9096ba1a SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 498
22 com.apple.HIToolbox 0x907e2b84 SendMenuCommandWithContextAndModifiers + 70
23 com.apple.HIToolbox 0x907e2b31 SendMenuItemSelectedEvent + 268
24 com.apple.HIToolbox 0x907e29b6 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134
25 com.apple.HIToolbox 0x909b802e MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 623
26 com.apple.HIToolbox 0x907c3332 _HandleMenuSelection2 + 633
27 com.apple.HIToolbox 0x907c30af _HandleMenuSelection + 53
28 com.apple.AppKit 0x9891545a _NSHandleCarbonMenuEvent + 309
29 com.apple.AppKit 0x9883c0df _DPSNextEvent + 2425
30 com.apple.AppKit 0x9883b26c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
31 com.apple.AppKit 0x988316cc -[NSApplication run] + 855
32 com.apple.AppKit 0x987d46f6 NSApplicationMain + 1053
33 com.adobe.ExtensionManager 0x00024b12 main + 1426
34 com.adobe.ExtensionManager 0x00022735 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x906f19ae kevent + 10
1 libdispatch.dylib 0x986a8c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x986a87a9 _dispatch_mgr_thread + 53 -
Adobe Exchange download won't install in Extension Manager CC - no valid certificate.
I've been struggling to load the Adobe Exchange download into Extension Manager CC. It won't install due to it having 'No valid certificate'. Is there a fix for this?
Please click "Tools"->"Preferences" menu item in Extension Manager, uncheck "Allow Extension Manager to access Internet" option, then retry.
-
I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?
Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh -
Why can't I open PDFs anymore and Adobe Reader won't install.
Why can't I open PDFs anymore and Adobe Reader won't install? This happens only in Safari. I have tried changing my security preferences but it doesn't help.
missyzz,
which version of OS X is installed on your Mac, and which version of Adobe Reader do you have installed? Did you ensure that all of your browsers were not running when you’d installed Adobe Reader?
To use Preview to open PDFs, download the PDFs to your Mac, and then use Preview to open the PDFs locally. Since you can open PDFs in Firefox, it sounds like you don’t need the Preview workaround. -
I was able to successfully install the Palm Desktop on my XP Professional SP3 system without incident. When I try to install the Adobe Reader for Palm, the application installs on my Palm TX no problem, but the desktop application to specify the files to download won't install. It enters the Install Shield, I hit next, the progress bars go across quickly and there is nothing on my desktop or in my Start Menus. I have used the setup from the Palm CD and downloaded the setup from the Adobe site and neither one worked.
I spoke to Palm and they told me I need to discuss this with Adobe. The Support Portal withdrew my question and referred me here. Does anyone have a solution or work around for this? I haven't seen anything on the web.I was able to discover why my desktop was not installing. Apparently the Install Shield is an old version. I followed solutions I had found on Google to no avail. What finally DID work was to install Acrobat Reader for Palm OS in safe mode for Windows XP. I believe that Service Pack 3 of Windows was inhibiting the install.
I don't know how risky this is to do, but it worked. Something like this may also work for Vista. I don't know. -
Adobe Programs won't install....
Hi,
i have a nasty problem... all of my adobe programs won't install... (the .dmg's)
When i wan't to install after effects for example, mac says:
"System Requirements Error
This software cannot be installed because the file
system of the OS volume is not supported."
(this is translated from dutch, it maybe isn't exactly the same, as it would say in the english version of leopard..)
i already tried to use the disk help program, but it won't work...
what should i do???Ah, okay. I was wondering if it was that, or a downloaded copy from a college server. Lot's of colleges do that these days for student priced versions.
Anyway, the problem seems to be that you have formatted the hard drive as case sensitive. If you did do that, you'll have to erase the drive with Disk Utility and reinstall everything from scratch. I don't think you can change it without erasing the drive.
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400587 -
Adobe flash player 11 won't install
adobe flash player won't install
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What is your web browser?
And what exactly means "won't install" - do you get any error message?
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