Adobe won't return my emails regarding installation problems

I have CS3 for Mac, an upgrade version. I recently had many problems with a 4 month old iMac. Apple took it back and gave me a new one.
I cannot install the CS3 and get it to work because it is looking for an older version of Photoshop to upgrade. I no longer have the old disc.
I have sent emails ("Contact Us, Ha Ha"), three or four time over the last ten days.
No response.
Quark responded. Got that working again.
But nothing from Adobe.
Now what am I supposed to do?
Jim
Chicago

I had this problem with Quark Xpress and CS3.
Both were upgrades.
When my new Imac arrived, I had the upgrade discs, but not the original discs from years ago.
Quark and CS3 upgrades looked for the old software to upgrade, couldn't find it and wouldn't activate.
I got through to Quark, and they sent me a link that let me activate their software. It's up and running fine.
I imagine the same procedure would apply with Adobe. I have the disc and the serial number. But Adobe has refused to answer any of my emails.
Is there a way of getting through to them that you know of?
Thanks.
Jim Kochevar
Chicago

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19:27:50,606 ERROR [STDERR]     at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:22 5)
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Acrobat/adobe won't let me convert files

It keeps telling me I have to buy the program. I pay for the Cloud on a monthly subscription and I really need to get this file converted so I can make changes for a meeting tomorrow!

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Virginia
Date: Tue, 21 Jan 2014 06:34:58 -0800
From: [email protected]
To: [email protected]
Subject: Files.Acrobat.com Acrobat/adobe won't let me convert files
    Re: Acrobat/adobe won't let me convert files
    created by Ajlan huda in Files.Acrobat.com - View the full discussion
When you close Adobe Acrobat and launch it again if this is not registered yet.
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     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6035540#6035540
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6035540#6035540
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           Start a new discussion in Files.Acrobat.com at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Adobe won't return my emails regarding installation problems

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