Adobe won't start

A user is having problems with Acrobat.  She has a license and it ran fine for a month, but then refused to run -- it just shuts down.  What's going on?

She has the license, but did she ever activate Acrobat?

Similar Messages

  • Adobe won't start up on my Laptop

    Hi.
    Basically I'm having the same problem with my Adobe software  that this guy was having --> Problem.
    I have the Gateway NV5214u, it has vista and I'm trying run Adobe CS3. After installation I try to open the programs buy they don't start up. I go to the task manager and it says the program is running and it certainly taking up memory to run it, but it doesn't show up on the screen. It dose this with every program except Photoshop. With Photoshop it actually starts but it freezes and I have to close it.
    The guy in the other forum solved his problem by downloading a trial for CS4 and some how that helped. I downloaded a trial for CS4 for Flash. I installed it and it won't start either!
    My profile has administrative privileges and Im sure I installed all updates. Please has any one else had this problem and if so how did you resolve it?

    My profile has administrative privileges and Im sure I installed all updates.
    And what happens, if you actually launch them with the administrator account, not just a normal user account with admin rights? Definitely try that. Most likely it is simply the license agreement prompting you for activation and blocking everything without showing itself....
    Mylenium

  • Adobe Media Encoder CC won't start if flash player plugin is installed

    Few days ago I installed windows 8.1 pro on a brand new PC and I was having problem starting AME, clicking on icon simply doesn't sort any effect, the software didn't open. I tried starting it as administrator, deleting \AppData\Roaming\Adobe\Adobe Media Encoder\, reinstalling any CC program and even using AdobeCreativeCloudCleanerTool didn't solve the problem.
    At the same time, I was having problem with flash player and firefox; it was just crashing at start, for example at the beginning of a youtube video. Even reinstalling the plugin or firefox itself won't resolve the issue. I resolved by disabling protected mode on flash and after that, the plugin works perfectly in firefox.
    Going back to the AME problem, after a few tries, I managed to resolve it by doing this:
    - uninstall Premiere pro and relative AME
    - uninstall Creative Cloud app
    - uninstall flash player plugin
    - run AdobeCreativeCloudCleanerTool and clearing ALL the stuff
    - install CC app
    - install PP and relative AME
    - NOT INSTALLING flash player plugin for firefox
    Only by doing this, AME starts without any problem. Even after a couple of reboots, it starts nicely.
    After that, I tried to reinstall flash player plugin for firefox. Just after install, with firefox still closed, i disabled the protected mode to avoid any crashes. And by this point, AME won't start anymore. By just installing the flash player plugin (without even let it crash once) AME doesn't start. The only thing that worked was to uninstall everything again, use the cleaner tool, reinstall CC and leaving firefox without the flash plugin. At this point AME starts without any problem. I tried again to reinstall flash plugin and voilà, again AME simply can't start.
    What should i do to fix this? It sounds so stupid that i have to choose between flash plugin or AME, why they can't live togheter on my system? Maybe i just have to wait for an update (for firefox or flash) and see if it changes anything?
    Here are some specs of my system, if it helps:
    winows 8.1 pro x64 updated
    16gb ram
    Intel i7 3820
    GeForce GTX 670
    latest version of flash, CC and firefox
    no plugins installed for any CC software
    flash on internet explorer works well

    I finally find out how to fix this.
    With flash plugin installed and protected mode disabled, I also disabled hardware acceleration in flash plugin options. So I re-enabled protected mode and the plugin worked fine.
    After that, I uninstalled everything from adobe, used cleaner tool and than reinstalled all the stuff. Now AME works fine.
    Hope this fix will help someone.

  • Adobe Media Encoder (AME) won't start!!

    Adobe Media Encoder (AME) won't start!!
    i have this problem and i can see that many people have it too!!
    when you gonna tell us the solution!!!

    Yes, i did.
    Today, i installed a new OS windows 8.1 Pro x64. i'm also finished setting up my Creative Cloud Desktop App, installed Photoshop CC and i will try again with After Effects CC & Premiere Pro CC.
    Any Recommendations !!
    i hope my AME works fine after installing AF CC & PP CC.

  • Adobe Illustrator CC won't start!

    Adobe Illustrator CC won't start. It immediately crashes. Already uninstalled Wacom software, but that's not the problem, still doesn't start. I'm using the trial version of CC to see if everything works before i buy the software. I also have CS6 Design & Web premium installed, never had problems with this software. Someone knows how to fix?
    Thanks in advance!
    Regards,
    Remco

    These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Adobe Photoshop CS5.1 won't start on my computer

    Adobe Photoshop CS5.1 won't start on my computer I use windows XP.
    Whenever I try to open the Photoshop I get a message "Adobe Photoshop CS5.1 has encountered a problem and needs to close. We are sorry for the inconvenience."
    and at the bottom of the message "to see what data this error report contains, click here.
    so I clicked, and that is what I got:
    Error signature:
    AppName: photoshop.exe
    AppVer: 12.1.0.0
    ModName: scriptingsupport.8li
    ModVer: 10.0.0.0
    Offset: 000d1a2e
    I tried removing the program and re-installing, the same thing happened.
    I would appreiciate any help.
    Thanks.

    Lalala8989898989 wrote:
    AppName: photoshop.exe
    AppVer: 12.1.0.0
    ModName: scriptingsupport.8li
    ModVer: 10.0.0.0
    Offset: 000d1a2e
    The ScriptingSupport.8li that comes with Photoshop CS5.1 should have the module version 12.1.0.0 as well.
    It sounds as if you have done something where you have mixed modules from an older version of Photoshop (CS3) into those that Photoshop CS5 is enumerating during startup.
    Did you, by chance, copy the entire contents of a folder (e.g. plug-ins or scripts) and get extra files you didn't intend?
    Have you set an Extra plug-ins folder up to point to the plug-ins for an earlier version of Photoshop?
    Mixing up versions of Photoshop is a no-no.
    You may want to start by clearing your Photoshop  preferences...  Press and hold Control - Shift - Alt immediate after cold-starting Photoshop.  If you're quick enough, and you have to be VERY quick to get the keys down, it will prompt you to confirm deletion of the preferences it already has set up, which will then cause it to use defaults.
    -Noel

  • I have Adobe Photoshop Album Starter Eddition 3.2. It won't open or launch! What todo?

    I have Adobe Photoshop Album Starter Eddition 3.2. It won't open or launch! It just sits there trying to open. How do I get it to open/launch? Do I get a new version of the software that is compatible to be able to import all my years accumulation of images and files? What to do?

    Photoshop Album Starter Edition has been withdrawn almost five years ago.  It is no longer supported, and can not be reinstalled.
    You should switch to a different product.

  • Adobe Reader won't start automatically

    I've downloaded Adobe Reader to my Windows8 system,, but when I try to open a pdf file fom on-line it asks me which App I want to use, but Reader isn't listed as a choice.  When I clik look for other Apps on computer, I can't find Reader anywhere (not in programs, documents, etc).  It will not start automatically.  The only way I can't make it work is by Saving the pdf file, then going to my graphic start page and cliking the Adobe reader icon which has been there (and only there) since it was downloaded.  It's really time consuming and I have a lot of psf files I have to go back and delte from my downloads

    the App version self-loaded and it worked initially whenever I tried to open a pdf file, but this is a new touchscreen Acer and I'm used to having actual programs, not Apps and I don't quite understand it yet...Of course like everything else with Windows 8, most thing don't work the way they used to  after you do any updates.   I'd love to go back to Windows 7, or even XP.  I got this for Christmas and so far (according to it's own software program), it's shut down a total of 418 times, the majority of causes had to do with Explorer.
          From: pwillener <[email protected]>
    To: Ralf Larsen <[email protected]>
    Sent: Thursday, April 2, 2015 7:24 PM
    Subject:  Adobe Reader won't start automatically
    Adobe Reader won't start automatically
    created by pwillener in Adobe Reader - View the full discussionYou write that you "downloaded" Adobe Reader, but did you also install it? What is your current default file association for .pdf files? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7400948#7400948 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7400948#7400948 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Problem on adobe reader X, it won't start

    Hallo guys.
    I've a problem on 3 pc in my company.
    When you double-click on the adobe reader X icon, the program won't start, no error message, no events in windows, absolutely nothing at all.
    The systems affected are windows 7 64bit, the user is a local administrator.
    Thanks in advance for your help.

    Please let me know the following:
    1. The exact version of Adobe Reade on your system. You can get the same by clicking on Help > About Adobe Reader.
    2. Do you get a process in the task manager by the name of AcroRd32.exe when you double click on a PDF on these machines?
    3. Are you able to launch Adobe Reader as a standalone application without trying to view any PDFs?
    Thanks
    Ankit

  • PSE12 won't start on WinXP after entering Adobe ID

    I can't get PSE12 started on my WinXP SP3 pc (2GB RAM, enough HD, etc).
    I've installed PSE from my purchased DVD, with win-firewall and Avira AntiVirus scanner inactivated.
    Once installed, the Organizor starts without problems. But the editor won't start.
    I've been asked for my Adobe ID, which was successfully accepted. The window closes and leaves me again with the start screen. No visible error messages, nothing.
    I also tried to start PSE directly with a shurtcut to the .exe in the Program Files folder. No difference.
    I've reinstalled it twice. No difference.
    I also downloaded PSE12 and installed from there, hoping that this is 12.1 which might have a fix. No difference.
    I am an IT guy, so I am not afraid of technical answers.
    Thx in advance

    You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Serial number issues or activating my product
    3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
    Click here to get help now Contact Customer Care

  • Adobe bridge won't start anymore. Icon is hopping and then it shuts down..

    Could someone help me with this. After trying to install output module in bridge cc, bridge won't start anymore. The icon is hopping for a few seconds and then the appllication is shut down.

    Oh ok - Thankyou for that. I will be ringing them tomorrow and I will not be happy ! And I'm hoping they can suggest what I'm suppose to do about getting it back to them as I can't take it in myself. SO so angry!!! Does people getting it back in a worse state happen often? :| do read these discussion boards? I hope they do!!!

  • All of a sudden Photoshop won't start [on a Macbook Air]

    Dear all,
    I'm on a MacBook Air with OS X 10.10.2, and I use Photoshop about once a month, but now I really need it, and it won't start:
    - Immediately after I click on the Photoshop icon I get "Adobe Photoshop CS5.1 cannot be opened because of a problem." And when I click on the "Report..." button I get a very technical message (see below).
    - I've used Photoshop on this machine for about a year with no problem, but recently I had a problem and needed to restore from my TimeMachine backup.
    - I don't know if the problem occurred immediately after the restore or not.
    - I've read innumerable threads on various forums, but nothing describes my problem exactly. I suspect a problem with my paths and permissions (since I read a report that restoring from a TimeMachine causes such problems occasionally), but I don't know which path is corrupted/missing/unreadable.
    - I've tried creating a new admin account and starting Photoshop from there. It didn't work.
    - I don't mind reinstalling, but I don't have an installer image. I started with Photoshop 6, then updated to CS2, CS4 and eventually CS5. I do have all the serial numbers but not all update-images.
    I would appreciate any hints on how to further diagnose and some the problem.
    Thanks a lot in advance!
    Bojidar
    And now here is my exact error message:
    Process:               Adobe Photoshop CS5.1 [12426]
    Path:                  /Applications/Bildbearbeitung/*/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
    Identifier:            com.adobe.Photoshop
    Version:               ???
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Photoshop CS5.1 [12426]
    User ID:               501
    Date/Time:             2015-05-03 21:53:39.840 +0200
    OS Version:            Mac OS X 10.10.1 (14B25)
    Report Version:        11
    Anonymous UUID:        A0DC6EA7-1973-1B68-EFC7-5D60106F084D
    Sleep/Wake UUID:       1FA6367C-EEB2-4F46-8773-EBB176EAEAC7
    Time Awake Since Boot: 230000 seconds
    Time Since Wake:       2900 seconds
    Crashed Thread:        0
    Exception Type:        EXC_BREAKPOINT (SIGTRAP)
    Exception Codes:       0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/adobe_caps.framework/Versions/A/adobe_caps
      Referenced from: /Applications/Bildbearbeitung/*/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
      Reason: image not found
    Binary Images:
        0x7fff6f1c1000 -     0x7fff6f1f7837  dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
    Model: MacBookAir6,2, BootROM MBA61.0099.B18, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, SMC 2.13f15
    Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.124.12.10)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0256F, 251 GB
    USB Device: Internal Memory Card Reader
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

    Did tou try resetting the preferences usins the Photoshop keys as your tryind to start Photoshop.  Toy cab also use Windows explored or Mac finder deleteor rename you userid Photoshop preferende if you change you OS preferences to be able to see hiddeb files and folders. Do you read the link I posted?
    Restore preference files to default
    In this video, learn the two methods of resetting your preference files back to default: Manual preference file removal and Keyboard Shortcut method (starts at 5:05)
    by Julieanne Kost
    To restore preferences quickly using a keyboard short cut:
    Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
    Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color setings will also be reset to default.

  • Photoshop elements 10 won't start. Message is. 'Runtime error.  Application has requested the runtime to terminate in an unusual way.  Please contact support team for more information' 'microsoft Visual C   Runtime Library.  How do I fix this or can I jus

    photoshop elements 10 won't start. Message is. 'Runtime error.  Application has requested the runtime to terminate in an unusual way.  Please contact support team for more information' 'microsoft Visual C   Runtime Library.  How do I fix this or can I just uninstal and then re-instal (without losing my spare licence that I want to use elsewhere)  It is a PC not a Mac

    See if anything here helps:
    Troubleshoot C++ runtime errors | Adobe products | Windows

  • Premiere Pro CC and Media Encoder won't start

    Hey everyone,
    I have a huge problem: My Adobe Premiere CC won't start. I've tried all the solutions I've found in the internet, but nothing seems to work for me
    I am using OS X 10.9.3.
    Here is a part of my report:
    Process:         Adobe Premiere Pro CC 2014 [1153]
    Path:            /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
    Identifier:      com.adobe.AdobePremierePro
    Version:         8.1.0 (8.1.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [235]
    Responsible:     Adobe Premiere Pro CC 2014 [1153]
    User ID:         501
    Date/Time:       2014-12-10 23:51:37.341 +0100
    OS Version:      Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Anonymous UUID:  5BE9B722-1F73-691F-5EEF-9775088356E8
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000001650
    VM Regions Near 0x1650:
    -->
        __TEXT                 0000000100000000-0000000100003000 [   12K] r-x/rwx SM=COW  /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_platform.dylib       0x00007fff9195abe6 OSAtomicAdd32Barrier$VARIANT$mp + 2
    1   libclh.dylib                   0x00007fff9076859f 0x7fff90765000 + 13727
    2   libclh.dylib                   0x00007fff90875305 clhCtxCreate + 101
    3   libGPUSupportMercury.dylib     0x00007fff94e2daab gldCreateQueue + 651
    4   com.apple.opencl               0x00007fff8f68e8ad 0x7fff8f688000 + 26797
    5   com.apple.opencl               0x00007fff8f68d32b 0x7fff8f688000 + 21291
    6   com.apple.opencl               0x00007fff8f68d211 0x7fff8f688000 + 21009
    7   com.apple.opencl               0x00007fff8f6a9fbe clCreateCommandQueue + 150
    8   com.adobe.GPUFoundation.framework 0x0000000109afbeb1 GF::CreateOpenCLCommandQueue(_cl_device_id*, _cl_context*, bool) + 65
    9   com.adobe.GPUFoundation.framework 0x0000000109ad521f GF::Device::InitializeContextImpl() + 2479
    10  com.adobe.GPUFoundation.framework 0x0000000109ad76ae GF::Device::InitializeContext(bool, void*, void*) + 622
    11  com.adobe.GPUFoundation.framework 0x0000000109af141a GF::Initialize(bool, bool, bool, void*, void*) + 2154
    12  com.adobe.DisplaySurface.framework 0x0000000111bb7f84 DS::Initialize() + 228
    13  com.adobe.Mezzanine.framework 0x000000010636c3cd MZ::(anonymous namespace)::FullInitializer::FullInitializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, bool, bool) + 6173
    14  com.adobe.Mezzanine.framework 0x0000000106369874 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, bool, bool) + 84
    15  com.adobe.Frontend.framework   0x00000001000abe97 FE::Initializer::PrivateImpl::PrivateImpl(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 1479
    16  com.adobe.Frontend.framework   0x00000001000aadc8 FE::Initializer::Initializer(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 40
    17  com.adobe.Frontend.framework   0x00000001000cdc32 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 226
    18  com.adobe.Frontend.framework   0x00000001000d4ea5 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
    19  com.adobe.AdobePremierePro     0x00000001000018ac main + 508
    20  com.adobe.AdobePremierePro     0x00000001000016a4 start + 52

    AND Media Encoder won't start as well!!
    Process:         Adobe Media Encoder CC 2014 [1284]
    Path:            /Applications/Adobe Media Encoder CC 2014/Adobe Media Encoder CC 2014.app/Contents/MacOS/Adobe Media Encoder CC 2014
    Identifier:      com.adobe.ame.application
    Version:         8.1.0.122 (8.1.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [235]
    Responsible:     Adobe Media Encoder CC 2014 [1284]
    User ID:         501
    Date/Time:       2014-12-10 23:59:55.226 +0100
    OS Version:      Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Anonymous UUID:  5BE9B722-1F73-691F-5EEF-9775088356E8
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000001650
    VM Regions Near 0x1650:
    -->
        __TEXT                 0000000100000000-0000000100088000 [  544K] r-x/rwx SM=COW  /Applications/Adobe Media Encoder CC 2014/Adobe Media Encoder CC 2014.app/Contents/MacOS/Adobe Media Encoder CC 2014
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib         0x00007fff93a9a292 __kill + 10
    1   com.adobe.dvacore.framework   0x00000001003a28ea (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 410
    2   libsystem_platform.dylib       0x00007fff9195b5aa _sigtramp + 26
    3   libsystem_platform.dylib       0x00007fff9195abe6 OSAtomicAdd32Barrier$VARIANT$mp + 2
    4   libclh.dylib                   0x00007fff9076859f 0x7fff90765000 + 13727
    5   libclh.dylib                   0x00007fff90875305 clhCtxCreate + 101
    6   libGPUSupportMercury.dylib     0x00007fff94e2daab gldCreateQueue + 651
    7   com.apple.opencl               0x00007fff8f68e8ad 0x7fff8f688000 + 26797
    8   com.apple.opencl               0x00007fff8f68d32b 0x7fff8f688000 + 21291
    9   com.apple.opencl               0x00007fff8f68d211 0x7fff8f688000 + 21009
    10  com.apple.opencl               0x00007fff8f6a9fbe clCreateCommandQueue + 150
    11  com.adobe.GPUFoundation.framework 0x0000000109ef7b01 GF::CreateOpenCLCommandQueue(_cl_device_id*, _cl_context*, bool) + 65
    12  com.adobe.GPUFoundation.framework 0x0000000109ed0e6f GF::Device::InitializeContextImpl() + 2479
    13  com.adobe.GPUFoundation.framework 0x0000000109ed32fe GF::Device::InitializeContext(bool, void*, void*) + 622
    14  com.adobe.GPUFoundation.framework 0x0000000109eed06a GF::Initialize(bool, bool, bool, void*, void*) + 2154
    15  com.adobe.DisplaySurface.framework 0x0000000107845f74 DS::Initialize() + 228
    16  com.adobe.ame.application     0x00000001000376e7 AME::app::MCInitializer::MCInitializer() + 12039
    17  com.adobe.ame.application     0x000000010002323a AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 250
    18  com.adobe.ame.application     0x000000010000d2ba AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 1802
    19  com.adobe.exo.framework       0x00000001057d2bd5 exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1141
    20  com.adobe.ame.application     0x00000001000167e6 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 3270
    21  com.adobe.ame.application     0x0000000100047828 main + 440
    22  com.adobe.ame.application     0x00000001000032f4 start + 52

  • Acrobat X Pro (10 and lower) won't start on Windows 7 (64-bit)

    Hello, does anyone know why Acrobat X Pro (10 and lower) won't start on Windows 7 (64-bit)? It just doesn't respond whether I try to open files with it or double-click to start the program. Re-installation and Repair doesn't help. I had the same issue with the previous versions of Acrobat on this computer. 
    Thank you!

    Ditto to all of the above. Acrobat Pro was working fine until a day or two ago, then kaput.  Reader still functions.  I have Win 7 (64bit), CS6 Design and Web Premium. Anyone with any new ideas? 
    I don't seem to have an alm.log file, but I do have the amt3.log, see below.
    amt3.log
    2012-06-12 07:54:34 [5740]  AMT: START SESSION, library version 3.5.0.34,3.5
    2012-06-12 07:54:34 [5740]  AMT: Initializing C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\
    2012-06-12 07:54:34 [5740]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
    2012-06-12 07:54:34 [5740]  AMT: Virtualization Turned off
    2012-06-12 07:54:34 [5740]  ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
    2012-06-12 07:54:34 [5740]  ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
    2012-06-12 07:54:34 [5740]  PCDService: PCD Service in threaded mode
    2012-06-12 07:54:34 [5740]  performance: AMTPreObtainProductLicense took 4.550707 ms
    2012-06-12 07:54:34 [5740]  PCD thread: PCD thread started
    2012-06-12 07:54:34 [5740]  ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
    2012-06-12 07:54:34 [5740]  ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
    2012-06-12 07:54:34 [5740]  AMT: App Product Locale [0] = en_US
    2012-06-12 07:54:34 [5740]  config: Loading configuration for C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
    2012-06-12 07:54:34 [5740]  config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
    2012-06-12 07:54:34 [5740]  PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  config: config: Host app was installed, using installed license configuration.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:34 [5740]  config: Setting current license to the driver at startup because no mapping was found.
    2012-06-12 07:54:34 [5740]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
    2012-06-12 07:54:34 [5740]  config: payload code: {AC76BA86-1033-F400-7760-000000000005}
    2012-06-12 07:54:34 [5740]  config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  config: current locale code: ALL
    2012-06-12 07:54:34 [5740]  config: Done loading configuration
    2012-06-12 07:54:34 [5740]  AMT: Locale from PCD [0] = en_US
    2012-06-12 07:54:34 [5740]  AMT: Reordered Installed App Product Locale [0] = en_US
    2012-06-12 07:54:34 [5740]  config: Setting insalled locales
    2012-06-12 07:54:34 [5740]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2012-06-12 07:54:34 [5740]  ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\asneu.dll
    2012-06-12 07:54:34 [5740]  ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\asneu.dll
    2012-06-12 07:54:34 [5740]  AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
    2012-06-12 07:54:34 [5740]  AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:34 [5740]  AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master.
    2012-06-12 07:54:34 [5740]  AMT: Application can be serialized (sif file found).
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:34 [5740]  config: No ALL licensed serial number found in DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [LineCV 6] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [LineCV 7] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:34 [5740]  AMT: First launch (serial [90148700767331006075]).
    2012-06-12 07:54:34 [5740]  AMT: Application state initialized.  Obtaining Product License.
    2012-06-12 07:54:34 [5740]  AMT: Obtaining client features from cache.
    2012-06-12 07:54:34 [5740]  AMT: Obtaining client product info from cache.
    2012-06-12 07:54:34 [5740]  AMT: Forcing first launch workflow because product is not licensed from previous launch.
    2012-06-12 07:54:34 [5740]  AMT: AMT: Obtaining Product License.
    2012-06-12 07:54:34 [5740]  AMT: Launch Workflow not yet done in foreground in this session.
    2012-06-12 07:54:34 [5740]  AMT: Starting First Launch Workflow
    2012-06-12 07:54:34 [5740]  AMT: Running in PROV_APP
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  config: Using default media policy RET
    2012-06-12 07:54:34 [5740]  uiswitch: EULA has already been accepted.
    2012-06-12 07:54:34 [5740]  AMT: Starting ALM workflow.
    2012-06-12 07:54:34 [5740]  AMT: Initializing ALM for serialized activation.
    2012-06-12 07:54:34 [5740]  ALMService: Initializing as licensed app
    2012-06-12 07:54:34 [5740]  ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
    2012-06-12 07:54:34 [5740]  SLCoreService: Starting up SLCore 1.5 Release (build 1.5.21.224873).
    2012-06-12 07:54:34 [5740]  SLCoreService: Service construction took 0.0 ms and succeed.
    2012-06-12 07:54:34 [5740]  ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
    2012-06-12 07:54:34 [5740]  ALM: _info_: Host app is Licensable App
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [AcrobatPro-AS1-Win-GM{|}16] in hive [SSC-AS1-LE-Dominance] in master.
    2012-06-12 07:54:34 [5740]  config: SSC LEID dir not found: C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3.5-Win-GM
    2012-06-12 07:54:34 [5740]  config: SSC LEID dir not found: C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID AcrobatPro-AS1-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID AcrobatSuite-AS1-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\AcrobatSuite-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID FrameMakerServer-TS3-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\FrameMakerServer-TS3-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID TechnicalCommunicationSuite-TS3-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignSuiteStandard-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID WebSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID MasterCollection-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID ELearningSuite-ES2.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID TechnicalCommunicationSuite-TS3.5-Win-GM with AMT Path
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID V6{}TechnicalCommunicationSuite-TS4-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}TechnicalCommunicationSuite-TS4-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID V6{}FrameMakerServer-TS4-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}FrameMakerServer-TS4-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignWebSuitePremium-CS6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignSuiteStandard-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID MasterCollection-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID V6{}ELearningSuite-ES6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}ELearningSuite-ES6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID CreativeCloud-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  config: Using default media policy RET
    2012-06-12 07:54:34 [5740]  ALM: _info_: MediaTagPolicy is RET
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master.
    2012-06-12 07:54:34 [5740]  ALM: _info_: Canonical LEID is AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [901487007673310060752956] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  SLCoreService: Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT\SLConfig.xml]
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
    2012-06-12 07:54:34 [5740]  AMT: Performing ALM silent license verification.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [EncryptedSerial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Serial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
    2012-06-12 07:54:34 [5740]  config: No pre-serial number found in {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:34 [5740]  config: No ALL provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Validate license at Pre-Chrome time
    2012-06-12 07:54:34 [5740]  ALM: _info_: Searching license for locale en_US ...
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  SLCoreService: Reading product config [C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT\SLConfig.xml]
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found existing serialization under LEID AcrobatPro-AS1-Win-GM, the serial number locale is ALL
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: Cached license is expired for locale en_US, continue the search to next locale
    2012-06-12 07:54:34 [5740]  ALM: _info_: No valid license found, fall back to the most preferred locale: en_US
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  SLCoreService: Syncing to license store...
    2012-06-12 07:54:35 [5740]  SLCoreService: Found server mkey.
    2012-06-12 07:54:35 [5740]  SLCoreService: Loading license references...
    2012-06-12 07:54:35 [5740]  SLCoreService: Found 4 license file(s)
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [20566957.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [226832637.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [28738525.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [7412525.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: License store synchronization took 32.2 ms and succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [LoadTrial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [LoadTrial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ALM_Info_S1] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Performing Block Check
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Subscription] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Subscription] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ACT_NOINTERNET] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [SERVICE_ONLINE] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.046 sec)
    2012-06-12 07:54:35 [5740]  ALM: _info_: ALM_License_SilentValidate return license status: Invalid
    2012-06-12 07:54:35 [5740]  AMT: License check shows product is unlicensed.
    2012-06-12 07:54:35 [5740]  AMT: Product is not activated.  Starting ALM launch-time product licensing UI.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Entered ALM_NeedANAG
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [970787040936944783527623] in cache.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Exiting ALM_NeedANAG
    2012-06-12 07:54:35 [5740]  AMT: NAG Ignored!!.
    2012-06-12 07:54:35 [5740]  AMT: Licensing has been refused.  Application must exit.
    2012-06-12 07:54:35 [5740]  AMT: Starting Data Collection for SWTag_Init()
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() productCanonicalLEID = AcrobatPro-AS1-Win-GM;outMappedLEID =  AcrobatPro-AS1-Win-GM, unused =
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() productPayloadCode = {AC76BA86-1033-F400-7760-000000000005};driverPayloadCode =  {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [EPIC_APP_543] in hive [AcrobatPro-AS1-Win-GM] in master.
    2012-06-12 07:54:35 [5740]  AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; AcrobatPro-AS1-Win-GM;
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() License Status = unlicensed
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() Tags 970787040936944783527623; 10.0; TRIAL
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() Product Version 10; 0
    2012-06-12 07:54:35 [5740]  performance: AMTObtainProductLicense took 117.355057 ms
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2012-06-12 07:54:35 [5740]  ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ServiceLoader: looking for library C:\Windows\system32\updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ServiceLoader: Failed to find updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ALMService: Terminating
    2012-06-12 07:54:35 [5740]  SLCoreService: Shutting down SLCore 1.5 Release (build 1.5.21.224873).
    2012-06-12 07:54:35 [5740]  SLCoreService: Service destruction took 0.6 ms and succeed.
    2012-06-12 07:54:35 [5740]  ALM: _info_: End ALM
    2012-06-12 07:54:35 [5740]  performance: AMTReleaseProductLicense took 5.815388 ms
    2012-06-12 07:54:35 [5740]  AMT: END SESSION.

Maybe you are looking for

  • Need help with advanced applet

    I need help with designing an applet as follows. Can someone give me a basic layout of code and material so i can fill in the rest or at leats give me some hints so i can get started since i am like no good at applets. Design and implement an applet

  • Does it make sense for kernel_task process to use hundreds of MB of RAM?

    I'm not terribly knowledgeable about the UNIX heart of the Mac OS, but I have been troubled by this quirk on my machine for a while now. I can't figure why the kernel_task process on my machine seems to take triple the "Real Memory" as it does on eve

  • Accessing lotus notes database

    I am new to Lotus notes..can anyone help me out in accessing lotus notes database from a java application..also can anyone tell me which is the best driver for the same..it would be very helpful if someone can give me the link where i can find such d

  • AppleTV export is broke.

    I record television shows using El Gato's EyeTV. It has an export to AppleTV feature. It exports the recorded using the following specs: H.264, 720x480, AAC Stereo 48.000 kHz, Data rate around 2500 kbits/s. Normal and Current Size show 640 x 480. Its

  • Is column visibility based on the first page of the result set or the entire result set?

    I have tried, in vain, to play with the column visibility expression in my report. So where my Business Unit is "MC" or "FM", then I want to display column "HCFA Number"...otherwise hide it. If I run strictly for "MC" it works! If I run simply for "C