Adobe Word Help

When in Word and I click Insert->Object->Adobe
Document, if the pdf is more than one page, Word only dispalys the
first page. When I double click on that page, I get the rest of my
pdf in a reader window. Does anyone know if there is a way to
insert all the pages into Word? I know that from Professional, I
can Export to Word and that works, but my internal system software
requires I use the Word insert feature. I'm currently limited to
printing each file to PDF and then inserting one at a time...uhg...
Thnx.

from the FAQs on Staples website:
I have a file that I know is a PDF, but the website claims it is not in a PDF format. What should I do?
Check to see that the file has the .PDF extension. Also, check that the filename does not have any special characters such as an ampersand (“&”).
Regarding your measurements set to centimeters rather than inches; is it just in MS Word?
Or does it occur in all other applications.
Check your Work preferences first:
If it is happening in all your applications, check your Mac OS System Preferences.

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In MAC, I want to change document size from 8.5X11 to 18X24 to create a poster to print through Staples. I created the doc originally in WORD, changed the size in WORD, converted to PDF doc. But PDF doc is still in 8.5X11. Read ADOBE support help info. Te

In MAC, I want to change document size from 8.5X11 to 18X24 to create a poster to print through Staples. I created the doc originally in WORD, changed the size in WORD, converted to PDF doc. But PDF doc is still in 8.5X11. Read ADOBE support help info. Terls me to change size in application rather than printer. BUT ACROBAT Pro does not give me a page set up option in FILE. I can only find one in the printer dialog box. Help!

from the FAQs on Staples website:
I have a file that I know is a PDF, but the website claims it is not in a PDF format. What should I do?
Check to see that the file has the .PDF extension. Also, check that the filename does not have any special characters such as an ampersand (“&”).
Regarding your measurements set to centimeters rather than inches; is it just in MS Word?
Or does it occur in all other applications.
Check your Work preferences first:
If it is happening in all your applications, check your Mac OS System Preferences.

Adobe Community Help Search - Unexpected Error?

Adobe Photoshop Elements version 9.0.3, Win7 64bit
When I launch Photoshop Elements Help and arrive at Adobe Community Help and then enter any word in the Search box (upper left), there is no response for several minutes, then this appears:
(An unexpected error has occurred. Please try your search again.)
Can anyone suggest the cause, and perhaps a solution?

The cause is that the help files aren't in that location anymore. The workaround would be to download the pdf files, which you can find here:
http://forums.adobe.com/thread/992825?tstart=0
and use those instead of the in-program links.

How do you get of hold of anyone at Adobe for help? Cannot download Photoshop CC.

I could not update Photoshop CC from Creative Cloud desktop or online. I need Raw 8.3 to be compatible with Lightroom. It is impossible to get a hold of anyone at Adobe for help. Found their chat link once after much searching, someone finally answered then told me they were closing for the day and to call back the next day. Could never find the chat link again. Tried uninstalling PhotoshopCC because I saw that somewhere in the forum but still cannot download Photoshop CC. Got error code U43M1U49 and said to retry or contact customer support. Yeah right! Totally frustrated with Adobe. Anyone have any suggestions?

Triste wrote:
I update application manager and was able to load Adobe Premier CC from on
line upload center. When I tried to update more apps from the desktop CC,
still failed. Tried to update Adobe Premier CC from help, mostly worked,
but got an message to close LogTransportApplication which I could not find,
did not show in my Task Manager when tried to find it, so could not update
Premier CC. Updates still failed from desktop Adobe CC.
Hi Triste,
If you're having difficulties getting updates for your tools using the Creative Cloud Desktop app, then you can try downloading them without it by using the direct links for the CC updates on Windows or on Mac OS, for all CC apps.

I have a ebook giveaway offering on my site, how can adobe pack help me offer this download

I have a ebook giveaway offering on my site, how can adobe pack help me offer this download. I can load the pdf to my website, however, how do people download a copy of their own

You can do this by uploading the PDF to https://cloud.acrobat.com and then using Send to create an Anonymous link. You can then distribute this link by posting it on your website or sending it out in email or however you would like. Anyone with the link will be able to view and dowload the PDF.
Hope this helps.

How do I get Adobe to help with an installation problem?

I removed Windows Vista, and installed XP instead. Then tried to install CS3 using the file I downloaded from Adobe 2 years ago. It installed Acrobat, but the other components (InDesign, Photoshop, Illustrator) failed with “Component not installed.” No error message. Never even asked for my serial number.
Phoned Adobe support on Sunday: closed.
Phoned again on Monday. Told to run CSClean. Did not solve problem. Phoned back. Swapped around departments (2 hours total on hold.) Promised they would email a link to download the installation file again. No email sent.
Phoned again Tuesday. More hours on hold. More promised link. Never sent.
Phoned again Wednesday. More hours on hold. Finally given a zip file link. Downloaded it 3 times, using different software (browser, FTP client.) I received the exact number of bytes on Adobe’s server, but the file is “not a valid archive” — rejected both by Windows itself and by WinZip.
We’ve now lost 3 days work, and cancelled clients for Thurs as well.
Utterly frustrated! WHAT DO I HAVE TO DO TO GET ADOBE TO HELP???

Please post your tale of woe here:
http://forums.adobe.com/community/general/adobedotcom_feedback
Adobe personell monitor this forum. You might post your casenumber. Hopefully, someone will arrange TS to call you back or provide some other avenue for help.

PSE 9 only works with old AIR version on Win 7 x64. Adobe please help.

I'm hoping that Adobe can jump in and help here as there are some real versioning issues with the components that PSE 9 uses. I've made a number of posts in the Adobe AIR forum (while I was figuring this out) and have exchanged with Adobe resources regarding my problems with Adobe AIR on Win 7 x64. They are still looking into it.
PSE 9.0 comes with
   Adobe AIR 1.5.3.9130,
     Adobe Community Help 3.2.1.650 (an AIR app), and
     Adobe Photoshop.com Inspiration Browser 3.07 (an AIR app)
That Adobe AIR 1.5.3.9130 is an old version of AIR. Since then there have been production releases 2.0.2, 2.0.3, and the latest 2.0.4. If you upgrade to ANY of those Adobe AIR 2.x versions on your Win 7 x64 system, ALL your Adobe AIR apps will stop working.
Adobe Community Help 3.2.1.650 is an out-of-date version and it continually nags you to update to the newer version. If you do that, the install will first upgrade Adobe AIR to 2.0.4 and then upgrade Help. Help will no longer work and all Adobe AIR apps will not work.
I have installed and uninstalled PSE 9 about 25 times, I have installed and ununinstalled different versions of AIR over 50 times, etc. etc. to come to these conclusions. I have tested Adobe AIR 2.0.2, 2.0.3 and 2.0.4 and NONE of them work on Win 7 x64.
I'd really like someone from the Adobe PSE team to look into this. I don't have time to spend hours on the phone with support. I have described the problem and can offer more details as necessary.
Thanks . . . . Brian

Ankush,
Thank for your two responses. I have also received some more emails from Chris Campbell around AIR in particular so I'll try to work with him first.
Thanks you for confirming that you do not see any errors after installing the updates. Also that Adobe Help and Inspiration Browser both work after updating AIR to 2.0.4.
I will answer your questions for now though:
1. You asked:
Have you tried this:
Uninstall PSE 9, PRE 9 and any other CS5 Adobe application.
Uninstall Adobe AIR.
Install PSE 9 and run the updates of Adobe AIR and now use the applications?
If it still gives error, uninstall Adobe AIR and then install the 2.0.4 version directly which is available on Adobe.com.
What happends now?
     Yes, I have done all of these combinations a few times without success.
2. The directories for Adobe Help and PIB look fine. They are
    C:\Program Files (x86)\Adobe\Adobe Help
    C:\Program Files (x86)\Adobe\PhotoshopdotcomInspirationBrowser
As I said, Chris Campbell has asked me for info and to run some tests. I'll let you know how it works out.
Thanks . . . . Brian

Adobe TV helps tutorials for Photoshop CS6

When trying to view Adobe TV help tutorials for Photoshop CS6 all I see is a black screen/box where the video should be. I am running XP, with maximum memory, IE 8, and the latest Flash player. I have also run through all of the check points noted in the following link:
http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_Flash_Player_ information
Any help?

What is your display adapter, device driver version & date? See http://forums.adobe.com/thread/945765

Adobe CEF Helper multiple instances causing problems using newest CC 1.5.1.369

I just reinstalled all CC and Apps after a clean refresh wipe of PC. Within one week I am having several crashes and lockups and other strange behavior while using Photoshop, Indesign and other apps.
The lockups have been getting progressively worse, starting with very short delays while switching between apps or even switching to desktop to mouse click a file icon there which seemed almost like my machine would get focused on whatever app I was in and would not immediately release when I switched to do other things. Now the lockups are getting longer. Photoshop is also not fully closing down. So later if I reopen it, a photoshop process is still running in Task Manager and I must force it down before I can open a new file in a new instance of photoshop.
Today I had one complete crash of PS, as well as some strange lockup when I had two small ad files open. We are talking 1/6th page ads - small. I had them open side by side when it locks up and only thing I can move is the mouse curser which has changed to an "unallowed" icon (circle with slash). Rest of application and tools were locked up. In one of the files it would let me click a layer in the file and it would jump around the page. I checked Task manager and multiple CEF helpers were running around 30-50,000K private memory working set, and one of the CEF helpers was fluctuating between 13-20% or so of CPU usage. I immediately ended that service and photoshop started working again and I was able to save the files. I'm still noticing other problems like not being able to select multiple items at one time to copy/paste seen both in Indesign and Adobe acrobat pdf files.
I remember hearing about this issue long ago and checked the forums. Low and behold the long time Adobe CEF Helper problem thread was closed by a staffer in Feb, 2014, stating the following:
https://forums.adobe.com/thread/1235395?start=120&tstart=0
Jeff A Wright Feb 14, 2014 8:37 AM (in response to Michael.Noble64)
Locking this discussion as the cause of the excessive usage of Adobe CEF Helper was addressed in version 1.1.2.232. For full release notes please see Creative Cloud app for desktop | Release Notes -http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html.
If you are experiencing difficulties with the Adobe CEF Helper please post a new discussion with the specifics of the behavior you are encountering.
I am having problems with the CEF helper and I have CC 1.5.1.369 as far as I can tell, on a fresh install a week old.
System:
Windows prof 7 sp1 64bit, 32gb ram, SSD main drive and mechanical data drive
Items added to this PC are autodesk products and Adobe CC Apps. I don't have a number of addons for CC apps like photoshop, just one plugin for photoshop called Geographic Imager.
Hopefully there is something more subtle I can try besides wiping my PC and reinstalling all the apps and settings again. A pc refresh and install this time with up to date CC and Apps was meant to fix all my broken file associations issues from previous updates - which it did. But was hoping not to end up with a dreaded CEF helper issue. Any help would be appreciated as this seems to be getting worse daily.
Other note, I turned off Syncing of settings when I first started noticing issues. Haven't tried much else besides ending CEF helper services when forced to.

I just want to note that my recommendations led my clients to purchase more than 5 licences of FMIS/AMIS througt the time.
As I see how low is the passion to react to any problem on Adobe side, I would have probably changed my mind.
This is really pain in the *** as any call to adobe official contact (taken on mind that to find one is a big quest by itself) lead just to reply "pay nasty amount for our consultancy Sir!" and it does not look any better here....
I am no novice on FMS/AMS platform, working with it more than 6 years throught many projects and I would not ask for some stupid questions which could be solved just by looking to documentation or could be solved by some performance eperience.
I am really upset for this :/

Error message in trying to use local content in Adobe Community Help of Flash Builder

Hi,
I have set my Adobe Community Help application preferences of Flash Builder to 'Display local content only'.to Yes.
I also disabled my internet connection to use local help content only.
I get the following error message when trying to access any of the links from Help home page.
To view the requested page, connect to the Internet or deselect "Display Local Help content only" in Preferences.
I understand this is due to all the links point online HTTP urls.
But why cannot the local help content be accessed when it is already downloaded to local and the 'Display local content only' option is set to Yes?
This saves me a lot ot time otherwise using Adobe Community Help is painful even for a short period of time.
Thanks,
Ram Manoj Kongara.

Hi, Ram -
To help troubleshoot your problem, can you please do the following:
In the Adobe Community Help application, go to Edit > Preferences.
Select Local Content.
The list of Help packages downloaded locally appear. Make sure that the status of every Help packages reads “Current”. If the status of a Help package reads "Out-of-Date”, select that Help package, and click Update to download the latest Help package. Note that to do this, you have to be connected to the Internet. Once you fully download the Help packages to your desktop, you can access Help offline.
One other thing that I would want you to check is the Adobe Community Help Client version that you are using. To check that, in the Adobe Community Help application, go to File > About Adobe Help. The build version should be 3.2.0.610.
Let me know if this helps. If the issue still persists, we can investigate further.
Thanks,
Mallika Yelandur
Technical writer, Adobe Flash Builder

Multiple Adobe CEF Helper, Conhost, icalcs.exe in Windows 8.1 Autostart

While checking some autostart apps, that I could possibly deactivate, I found something strange.
There are multiple entries for "Adobe CEF helper", "Conhost" and "icacls.exe". All grouped under the Adobe Creative Cloud.
On my other machine, Conhost and icalcs.exe don't appear at all and Adobe CEF helper only once.
They do not noticeably create any errors, however, it's not feeling right. I don't know exactly when these entries appeared for first time. The device is pretty new and I just installed a bunch of work related software like Office 365, Adobe CC, Chrome, ...
When installing Filezilla, some bloatware/adware was automatically installed on the system (blame sourceforge, see download comments over there). Currently I'm testing Kaspersky Internet Security, 30 days trial. But I don't think none of them is to blame.
I would personally like to avoid reinstalling Adobe CC, because it lasts forever.
Q: What might have caused these entries? Should I correct it? And how should I correct it?
System: Windows 8.1 64bit on an fairly new ASUS GL550JK.
Thanks.

Update: I reinstalled the whole system and it still shows up.
Directly after the installation of Adobe CC, only Adobe CC showed up in the Autostart menu. Even after a restart still nothing (and the entry still had "boot time - no measured"). After the boot time was measured, same subentries as above appeared.

Update Adobe AIR help content without necessity of installation for users???

Hello there,
I want to make our manuals available as Adobe AIR help applications. Unfortunately for our users it is not possible to regularly install these applications. Therefore I decided to generate a help viewer as AIR file and help content as RHA file ("help content only" ssl option). So admins only once have to install an initial AIR file. Afterwards users are able to replace help content to update help files.
I proceeded in a similar way as described here:
http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html
In principle this is a good solution - but here is my problem:
Help content itself already consists of different projects (merged projects). Merged projects unfortunately cannot be generated with "help content only" ssl option.
Anyone has got an idea how to satisfy all my conditions:
- Customers only once have to install an AIR file
- Afterwards help content can be updated by replacing files (without installation)
- Help content itself contains merged projects .
Generate different outputs (RHA files) for the merged projects is not a possibility. The merged projects with regard to content belong to ONE single manual - I'm not talking about different manuals. So users should be able to search the whole manual and so on ...).
Thank you so much in anticipation!
Melanie

It has always irritated me that the blog you refer to uses the term "merged help". It is not merged help, it is simply a collection of outputs where the user can select the one they want.
My site does have instructions for a true merged AIR Help output but that will not achieve your objective of one install. Sorry but I don't think what you want can be achieved.
http://www.grainge.org/pages/authoring/merging_webhelp/merging_method_rh9.htm#air
The method is the same for Rh10.
Please feel free to use the Contact page on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Air update fails for Adobe Community Help app

Hi,
Everytime I open Adobe Audition Help I get a popup telling me Adobe Air has an update for me to install:
Installed: 2.5.1.17730
Update: 3.3.0.3670
Everytime it fails to install saying I need to contact the administrator. Well, that´s me . Does anybody know what to do?
Kind regards,
Charles

Hi Charles: hmm... this is definitely an issue on the AIR side. Have you checked out the troubleshooting doc for AIR installations here?
http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html
Also, there is a dedicated forum for troubleshooting AIR intsallations here:
http://forums.adobe.com/community/air/installation
Would you like me to move this thread over there for you? Or would you prefer to post this question to the experts over there directly?
Sorry I can't do more to help!

What's adobe air and adobe community help?

I loaded 5.5 tonight and got a popup asking me if I'd like to install the new version of Adobe Air. I said no thanks. Then I clicked on the Help in 5.5, and it suggested I'd like to install a new version of Adobe Community Help. I said okay, and then I got the popup for Adobe Air again. When I canceled it, the upgrade to Adobe Community Help didn't complete properly.
What's Adobe Air and what's Adobe Community Help? What's the relationship between them?

AIR is a runtime environment for running certain applications. The Adobe Community Help Client is an AIR application; it's a viewer for the Help documents.
I prefer to not use the Community Help Client application. Instead, I use the HTML version of Help in my browser or the PDF version when I'm not online.
There are direct links to the PDF and online HTML versions of the Help documents here.

Why is the information on Adobe's help pages incorrect

I have spent the last few hours of today and yesterday discussing with adobe support staff why I am unable to access Mini Bridge in some of my adobe platforms.
The help section provided by adobe: Bridge Help | Mini Bridge explains how Mini Bridge is available in Photoshop, however speaking to support staff this extension is no longer support in Photoshop CC or later. Can I ask how many people would consider this information to be incorrect / false and think it should be more accurately maintained by the adobe workforce (to put it politely)?
Thanks for nothing adobe.

Speaking to Adobe support staff themselves they express that Mini Bridge is not handled in Photoshop CC or Photoshop CC 2014 so if you're saying that it works this doesn't align with what adobe is saying. As for being addressed on the community that is not the issue I am making, I do not have the time or effort to trawl through blogs and discussions to find a suitable answer the website I specifically mentioned gives no parameters for software requirements which it should. Basically the mini bridge help section hosted on Adobe should say that it is no longer supported on Photoshop CC or Photoshop CC 2014 as it currently gives the impression it still exists when as I have said adobe have told me it does not.

Adobe Word Help

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