Adobe X (10.0) Scan/Print Issue (Possible OCR Issue?)

Hello all,
After the Marine Corps mandated upgrading from 8.x to 10.0, we've had some issue with scan documents not printing correctly.
Documents appears to scan normally, just as before, however when we print them- they print with all the text blocked in solid black.
Playing around with different scanner/Adobe settings, I believe I have narrowed it down to OCR issues.
Scan to Picture = Prints perfectly (No OCR)
Scan to Document = Prints with Black Blocks around the Text (w/OCR)
To me that points to OCR.
Thoughts? Tips? Fixes?

Hi,
I tried reproducing this issue with HP Photosmart Premium scanner but could not replicate this issue.
The scenarios I tried were:
1: Scanning via Scan button on Scanner as a document i.e. an OCRed PDF and then taking a print out of that scanned PDF.
2: Scanning using Acrobat along with OCR using Searchable Image OCR technique and then taking a print out of that scanned PDF.
3: Scanning using Acrobat along with OCR using Clear Scan technique for OCRing and then taking a print out of that scanned PDF.
In all the 3 cases, this issue was not visible.
Could you please let us know your machine details, scanner and printer model you are using.
And if possible can you please share any file (with OCR and without OCR) for which you are seeing this issue.
Thanks.

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Adobe Reader Update causes weird printing issues

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Dear user,
We would request you to check your version from Help-> 'About Adobe Reader X' because we doubt that you are using an outdated version of Reader. Please update it to 10.1.3 because it was a known issue in 10.1.2 which got fixed by 10.1.3.
I would also request you to check your printer side setting from Control Panel-> Devices and Printers-> Right click Printer-> Printing Preferences-> Search for 'Print on both side or duplex printing' option (generally its under 'Finishing' tab)-> Uncheck it there if you are not using it.
Hope this will resolve your problem. Let us know the result.
Thanks

Adobe Professional 9.0 causing Printing Issues in Word

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What is the version of Acrobat? When I open your test doc and convert the lines aren't cut off as per your example in the PDF.
Also make sure your normal template is clean.
http://support.microsoft.com/kb/822005

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Hello,
in our company we have problems with Adobe Reader 10.1.2; these are the information I think you need to help me in this case. If you need more informations please let me know.
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Installed Version: Adober Reader 10.1.2
Every PDF-File: No
Operating System: Windows XP SP3 32Bit
Affected Users: >100
Affected Software: Adobe Reader
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Thank You
Nachricht geändert durch fiduSchwarz

I believe fixes was made in Reader 10.1.5+ to address protected mode in Citrix.
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The fatal error closes Adobe and requests a Microsoft Error Report.
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Looks like this is not happening outside the several hundred users that have reported this to me.
Another note: the final fatal error in Reader states:
Runtime Error!
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
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Hello,
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I am having this same issue in my office. The printer will partially print the document and also spits out a page about the printer being out of memory. Selecting "Print as Image" is our only work around but this sends a large slow page to the printer.
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Thanks...found out that an HP5610xi All-in-One will not completely communicate with Adobe 9.0 Had to go to Adobe 6.0
Date: Thu, 17 Dec 2009 03:19:49 -0700
From: [email protected]
To: [email protected]
Subject: Communication problem with Adobe 9.0 and HP Printer when I scan
May be that the HP software doesn't support Adobe Reader 9.
>

HP 6600 Scan\Print Driver Issue for Windows 7 Professional 64 bit

Hello,
For some time now I have been unable to scan or print from my desktop (Windows 7 Professional 64bit) and I have exhausted too much effort and am now bringing it to the masses.
The problem:
Printing: Currently receiving an "Error - Offline" message in my printer queue at all times.
Scanning: Scanning has never fully worked on this desktop. I am always unable to communicate with the printer. (Though webscan works through accessing the printers IP address)
Things I have tried:
Ran HPPSDr, followed directions (Unpluged power to printer, turn back on, restart computer) brings me to this website after it cannot fix. (Note that while the HPPSDr is running it always notions that there is a driver problem)
Uninstalled Drivers from CD-ROM, re-installed, countless times
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Attempted to set a static IP and use "Update IP Address" to point specifically at the printers IP.
Installed Drivers and finding the printer myself through it's own static IP address.
Turned off firewall and attempted to print (after reboot), same errors
Setting up the printer on all of my laptops (3) wirelessly to attempt to find if there is a problem with the printer or static IP. (1 is Windows VISTA 32bit and the other 2 are Ubuntu 32bit). All laptops are able to use the printer wirelessly without any problems.
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Re-installed Windows 7 Pro 64bit (Trying to avoid this, would rather just print from laptops)
You tell me
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I have noticed strange things that make me believe the driver is somehow incomptable with my OS. Here is a shot of the properties of the printer:
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Theories:
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Hi Zerosouls,
I understand you are having an issue with HP 6600 Scan\Print Driver Issue for Windows 7 Professional 64 bit.
First try to click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started
Restart the computer after this step and try installing Hp Officejet 6600 again.
Please let me know what happens
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I have Adobe CS4..... now when I want to print my picture, I get the message "Adobe CS4 has stopped working, sending issue to windows and then disappears.... nothing can print anymore...Help??

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Try updating the printer driver.

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Unable to function canon usb scan-print mp550

usblp allowed and is the only way to detect the device
drivers tryed gutenprint,foomatic,and some aur mp550
gutenprint says
printing 1.7% done, but nothing happens
foomatic says:
unable to copy ppd file
(while installing)
(Maybe there is more to do about it, I did not see)
aur says filter failed
outputs:
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest Canon_MP550_series1111>,
'cups_instance': None,
'cups_queue': 'Canon_MP550_series1111',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'cnijusb',
'cups_printer_dict': {'device-uri': u'cnijusb:/dev/usb/lp0',
'printer-info': u'Canon MP550 series',
'printer-is-shared': False,
'printer-location': u'',
'printer-make-and-model': u'Canon PIXMA MP550 - CUPS+Gutenprint v5.2.9',
'printer-state': 3,
'printer-state-message': u'Printing page 1, 3%',
'printer-state-reasons': [u'none'],
'printer-type': 10522636,
'printer-uri-supported': u'ipp://localhost:631/printers/Canon_MP550_series1111'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'auth-info-required': u'none',
'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii', u'utf-8'],
'color-supported': True,
'compression-supported': [u'none', u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.6.1',
'device-uri': u'cnijusb:/dev/usb/lp0',
'document-format-default': u'application/octet-stream',
'document-format-supported': [u'application/octet-stream',
u'application/pdf',
u'application/postscript',
u'application/vnd.cups-pdf',
u'application/vnd.cups-pdf-banner',
u'application/vnd.cups-raster',
u'application/vnd.cups-raw',
u'application/x-cshell',
u'application/x-csource',
u'application/x-perl',
u'application/x-shell',
u'image/gif',
u'image/jpeg',
u'image/png',
u'image/tiff',
u'image/urf',
u'image/x-bitmap',
u'image/x-photocd',
u'image/x-portable-anymap',
u'image/x-portable-bitmap',
u'image/x-portable-graymap',
u'image/x-portable-pixmap',
u'image/x-sgi-rgb',
u'image/x-sun-raster',
u'image/x-xbitmap',
u'image/x-xpixmap',
u'image/x-xwindowdump',
u'text/css',
u'text/html',
u'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': [u'cs-cz'],
'ipp-versions-supported': [u'1.0',
u'1.1',
u'2.0',
u'2.1'],
'ippget-event-life': 15,
'job-creation-attributes-supported': [u'copies',
u'finishings',
u'ipp-attribute-fidelity',
u'job-hold-until',
u'job-name',
u'job-priority',
u'job-sheets',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-hold-until-default': u'no-hold',
'job-hold-until-supported': [u'no-hold',
u'indefinite',
u'day-time',
u'evening',
u'night',
u'second-shift',
u'third-shift',
u'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 7091968),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': [u'copies',
u'finishings',
u'job-hold-until',
u'job-name',
u'job-priority',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-sheets-default': (u'none', u'none'),
'job-sheets-supported': [u'none',
u'classified',
u'confidential',
u'secret',
u'standard',
u'topsecret',
u'unclassified'],
'jpeg-k-octets-supported': (0, 7091968),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 0,
'media-bottom-margin-supported': [0,
1588,
1517],
'media-col-default': '(unknown IPP value tag 0x34)',
'media-col-supported': [u'media-bottom-margin',
u'media-left-margin',
u'media-right-margin',
u'media-size',
u'media-source',
u'media-top-margin',
u'media-type'],
'media-default': u'iso_a4_210x297mm',
'media-left-margin-supported': [0, 635, 776],
'media-right-margin-supported': [0,
635,
776],
'media-size-supported': ['(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)'],
'media-source-supported': [u'auto',
u'rear',
u'main',
u'continuous',
u'alloc-paper'],
'media-supported': [u'na_letter_8.5x11in',
u'na_legal_8.5x14in',
u'na_executive_7.25x10.5in',
u'jpn_hagaki_100x148mm',
u'om_cd5-inch_116.06x116.06mm',
u'om_cd3-inch_64.91x64.91mm',
u'om_cdcustom_119.94x119.94mm',
u'oe_w216h360_3x5in',
u'oe_w252h360_3.5x5in',
u'oe_w288h432_4x6in',
u'om_w324h495_114.3x174.63mm',
u'om_w297h421_104.78x148.52mm',
u'oe_w288h576_4x8in',
u'oe_w360h504_5x7in',
u'oe_w360h576_5x8in',
u'oe_w432h576_6x8in',
u'oe_c8x10_8x10in',
u'na_invoice_5.5x8.5in',
u'oe_w576h864_8x12in',
u'iso_a4_210x297mm',
u'iso_a5_148x210mm',
u'iso_a6_105x148mm',
u'iso_a7_74x105mm',
u'iso_a8_52x74mm',
u'iso_a9_37x52mm',
u'iso_a10_26x37mm',
u'om_w609h864_214.84x304.8mm',
u'iso_b5_176x250mm',
u'iso_b6_125x176mm',
u'iso_b7_88x125mm',
u'iso_b8_62x88mm',
u'iso_b9_44x62mm',
u'iso_b10_31x44mm',
u'jis_b5_182x257mm',
u'jis_b6_128x182mm',
u'jis_b7_91x128mm',
u'jis_b8_64x91mm',
u'jis_b9_45x64mm',
u'jis_b10_32x45mm',
u'om_c5_161.93x228.95mm',
u'om_w354h918_124.88x323.85mm',
u'om_c6_113.95x161.93mm',
u'om_c6-l_161.93x113.95mm',
u'om_dl_109.71x219.78mm',
u'om_w229h459_80.79x161.93mm',
u'om_w229h459-l_161.93x80.79mm',
u'om_c7_80.79x113.95mm',
u'om_c7-l_113.95x80.79mm',
u'om_c8_56.8x80.79mm',
u'om_c8-l_80.79x56.8mm',
u'om_c9_39.86x56.8mm',
u'om_c9-l_56.8x39.86mm',
u'om_c10_27.87x39.86mm',
u'om_c10-l_39.86x27.87mm',
u'om_ea5_155.93x228.95mm',
u'oe_w612h936_8.5x13in',
u'om_w535h697_188.74x245.89mm',
u'om_w569h731_200.73x257.88mm',
u'om_w348h527_122.77x185.91mm',
u'om_w365h561_128.76x197.91mm',
u'om_w391h612_137.94x215.9mm',
u'om_w442h663_155.93x233.89mm',
u'om_w314h504_110.77x177.8mm',
u'om_w314h513_110.77x180.98mm',
u'om_w283h425_99.84x149.93mm',
u'om_w420h567_148.17x200.03mm',
u'om_w340h666_119.94x234.95mm',
u'om_w255h581_89.96x204.96mm',
u'om_w255h581-l_204.96x89.96mm',
u'om_w297h666_104.78x234.95mm',
u'om_w277h538_97.72x189.79mm',
u'om_w277h538-l_189.79x97.72mm',
u'om_com10_104.78x241.3mm',
u'om_w315h414_111.13x146.05mm',
u'om_monarch_98.43x190.5mm',
u'om_monarch-l_190.5x98.43mm',
u'om_w288h387_101.6x136.53mm',
u'oe_w288h504_4x7in',
u'om_w288h512_101.6x180.62mm',
u'om_w253h337_89.25x118.89mm',
u'om_w155h244_54.68x86.08mm',
u'om_w155h257_54.68x90.66mm',
u'om_w283h566_99.84x199.67mm',
u'custom_min_0.35x0.35mm',
u'custom_max_215.9x676.28mm'],
'media-top-margin-supported': [0, 635, 600],
'media-type-supported': [u'stationery',
u'photo-plus-gloss2',
u'photo-pro2',
u'photo-pro-plat',
u'photo-pro-semi-gloss',
u'photographic-glossy',
u'photopaper-matte',
u'stationery-coated',
u'hagaki-a',
u'ink-jet-hagaki',
u'canon-photo-hagaki-k',
u'pro-photo-hagaki-p',
u'hagaki',
u'tshirt',
u'envelope',
u'photopaper-other'],
'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
u'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'natural-language-configured': u'cs-cz',
'notify-attributes-supported': [u'printer-state-change-time',
u'notify-lease-expiration-time',
u'notify-subscriber-user-name'],
'notify-events-default': [u'job-completed'],
'notify-events-supported': [u'job-completed',
u'job-config-changed',
u'job-created',
u'job-progress',
u'job-state-changed',
u'job-stopped',
u'printer-added',
u'printer-changed',
u'printer-config-changed',
u'printer-deleted',
u'printer-finishings-changed',
u'printer-media-changed',
u'printer-modified',
u'printer-restarted',
u'printer-shutdown',
u'printer-state-changed',
u'printer-stopped',
u'server-audit',
u'server-restarted',
u'server-started',
u'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': [u'ippget'],
'notify-schemes-supported': [u'dbus',
u'mailto',
u'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
14,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': u'face-down',
'output-bin-supported': [u'face-down'],
'output-mode-default': u'color',
'output-mode-supported': [u'monochrome',
u'color'],
'page-ranges-supported': True,
'pages-per-minute': 1,
'pages-per-minute-color': 1,
'pdf-k-octets-supported': (0, 7091968),
'pdf-versions-supported': [u'adobe-1.2',
u'adobe-1.3',
u'adobe-1.4',
u'adobe-1.5',
u'adobe-1.6',
u'adobe-1.7',
u'iso-19005-1_2005',
u'iso-32000-1_2008',
u'pwg-5102.3'],
'pdl-override-supported': [u'attempted'],
'port-monitor': u'none',
'port-monitor-supported': [u'none'],
'print-color-mode-default': u'color',
'print-color-mode-supported': [u'monochrome',
u'color'],
'print-quality-default': 4,
'print-quality-supported': [4, 5],
'printer-commands': [u'AutoConfigure',
u'Clean',
u'PrintSelfTestPage'],
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': None,
'printer-error-policy': u'stop-printer',
'printer-error-policy-supported': [u'abort-job',
u'retry-current-job',
u'retry-job',
u'stop-printer'],
'printer-icons': u'http://localhost:631/icons/Canon_MP550_series1111.png',
'printer-info': u'Canon MP550 series',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Canon PIXMA MP550 - CUPS+Gutenprint v5.2.9',
'printer-more-info': u'http://localhost:631/printers/Canon_MP550_series1111',
'printer-name': u'Canon_MP550_series1111',
'printer-op-policy': u'default',
'printer-op-policy-supported': [u'authenticated',
u'default'],
'printer-resolution-default': (600, 600, 3),
'printer-resolution-supported': [(601,
600,
3),
(600,
600,
3),
(602,
600,
3),
(300,
300,
3),
(603,
600,
3),
(604,
600,
3),
(605,
600,
3),
(606,
600,
3),
(607,
600,
3),
(608,
600,
3),
(609,
600,
3),
(610,
600,
3),
(611,
600,
3)],
'printer-settable-attributes-supported': [u'printer-info',
u'printer-location'],
'printer-state': 3,
'printer-state-change-time': 1355402470,
'printer-state-message': u'Printing page 1, 3%',
'printer-state-reasons': [u'none'],
'printer-type': 10522636,
'printer-up-time': 1355403134,
'printer-uri-supported': [u'ipp://localhost:631/printers/Canon_MP550_series1111'],
'printer-uuid': u'urn:uuid:6caa3418-d731-3835-5ffa-5f3d6f79bf61',
'queued-job-count': 0,
'server-is-sharing-printers': True,
'sides-default': u'one-sided',
'sides-supported': [u'one-sided'],
'uri-authentication-supported': [u'requesting-user-name'],
'uri-security-supported': [u'none'],
'which-jobs-supported': [u'completed',
u'not-completed',
u'aborted',
u'all',
u'canceled',
u'pending',
u'pending-held',
u'processing',
u'processing-stopped']}}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'C0L0': {u'StpFullBleed': u'False',
u'StpInkSet': u'None',
u'StpInkType': u'CMYK'},
u'C1L0': {u'StpBrightness': u'None',
u'StpColorCorrection': u'None',
u'StpContrast': u'None',
u'StpFineBrightness': u'None',
u'StpFineContrast': u'None',
u'StpFineSaturation': u'None',
u'StpImageType': u'TextGraphics',
u'StpSaturation': u'None'},
u'C1L1': {u'StpBlackDensity': u'None',
u'StpCyanDensity': u'None',
u'StpDensity': u'None',
u'StpDitherAlgorithm': u'None',
u'StpFineBlackDensity': u'None',
u'StpFineCyanDensity': u'None',
u'StpFineDensity': u'None',
u'StpFineMagentaDensity': u'None',
u'StpFineYellowDensity': u'None',
u'StpMagentaDensity': u'None',
u'StpYellowDensity': u'None'},
u'C1L2': {u'StpBlackGamma': u'None',
u'StpCyanBalance': u'None',
u'StpCyanGamma': u'None',
u'StpFineBlackGamma': u'None',
u'StpFineCyanBalance': u'None',
u'StpFineCyanGamma': u'None',
u'StpFineGamma': u'None',
u'StpFineMagentaBalance': u'None',
u'StpFineMagentaGamma': u'None',
u'StpFineYellowBalance': u'None',
u'StpFineYellowGamma': u'None',
u'StpGamma': u'None',
u'StpMagentaBalance': u'None',
u'StpMagentaGamma': u'None',
u'StpYellowBalance': u'None',
u'StpYellowGamma': u'None'},
u'C1L4': {u'StpLinearContrast': u'False'},
u'C1L5': {u'StpBlackTrans': u'None',
u'StpFineBlackTrans': u'None',
u'StpFineGCRLower': u'None',
u'StpFineGCRUpper': u'None',
u'StpFineInkLimit': u'None',
u'StpFineLightCyanTrans': u'None',
u'StpFineLightMagentaTrans': u'None',
u'StpFineLightYellowTrans': u'None',
u'StpGCRLower': u'None',
u'StpGCRUpper': u'None',
u'StpInkLimit': u'None',
u'StpLightCyanTrans': u'None',
u'StpLightMagentaTrans': u'None',
u'StpLightYellowTrans': u'None'},
u'General': {u'ColorModel': u'rgb',
u'InputSlot': u'AutoSwitch',
u'MediaType': u'plain',
u'PageRegion': u'A4',
u'PageSize': u'A4',
u'Resolution': u'600dpi',
u'StpColorPrecision': u'Normal',
u'StpQuality': u'Standard',
u'StpiShrinkOutput': u'Shrink'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Choose device):
{'cups_device_dict': {'device-class': u'direct',
'device-id': u'',
'device-info': u'USB Printer #1 with status readback for Canon IJ',
'device-location': u'',
'device-make-and-model': u'Canon MP550 series'}}
Page 7 (Printer state reasons):
{'printer-state-message': u'Printing page 1, 3%',
'printer-state-reasons': [u'none']}
Page 8 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'dnssd',
'DefaultAuthType': 'Basic',
'JobPrivateAccess': 'default',
'JobPrivateValues': 'default',
'MaxLogSize': '2000000',
'SubscriptionPrivateAccess': 'default',
'SubscriptionPrivateValues': 'default',
'SystemGroup': 'sys root',
'WebInterface': 'Yes',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_share_printers': '0',
'_user_cancel_any': '0'},
'error_log_checkpoint': 225411L,
'error_log_debug_logging_set': True}
Page 9 (Print test page):
{'test_page_attempted': '13/pro/2012:13:52:36 +0000',
'test_page_completions': [(37, u'Job completed.')],
'test_page_job_id': [37],
'test_page_job_status': [(True,
37,
'Canon_MP550_series1111',
'Test Page',
'Dokon\xc4\x8deno',
{'attributes-charset': u'utf-8',
'attributes-natural-language': u'cs-cz',
'document-format': u'application/vnd.cups-pdf-banner',
'job-hold-until': u'no-hold',
'job-id': 37,
'job-k-octets': 1,
'job-media-progress': 7,
'job-media-sheets-completed': 1,
'job-more-info': u'http://localhost:631/jobs/37',
'job-preserved': True,
'job-printer-state-message': u'',
'job-printer-state-reasons': [u'none'],
'job-printer-up-time': 1355403172,
'job-printer-uri': u'ipp://localhost:631/printers/Canon_MP550_series1111',
'job-priority': 50,
'job-sheets': [u'none', u'none'],
'job-state': 9,
'job-state-reasons': u'processing-to-stop-point',
'job-uri': u'ipp://localhost:631/jobs/37',
'job-uuid': u'urn:uuid:bfa9f6dc-32e8-3ec1-5d21-064256a15bbf',
'number-of-documents': 1,
'printer-uri': u'ipp://localhost/printers/Canon_MP550_series1111',
'time-at-completed': 1355403157,
'time-at-creation': 1355403156,
'time-at-processing': 1355403156})],
'test_page_successful': False}
Page 10 (Error log fetch):
{'error_log': ['D [13/Dec/2012:13:52:27 +0100] [Client 16] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:27 +0100] [Client 17] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:27 +0100] [Client 16] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:27 +0100] [Client 16] Closing connection.',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 17] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 17] No authentication data provided.',
'D [13/Dec/2012:13:52:27 +0100] [Client 17] 2.0 CUPS-Get-Printers 1',
'D [13/Dec/2012:13:52:27 +0100] CUPS-Get-Printers',
'D [13/Dec/2012:13:52:27 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 17] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:27 +0100] [Client 17] Closing connection.',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] No authentication data provided.',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] 2.0 Get-Jobs 72',
'D [13/Dec/2012:13:52:27 +0100] Get-Jobs ipp://localhost/printers/',
'D [13/Dec/2012:13:52:27 +0100] [Job 33] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 34] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] No authentication data provided.',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] 2.0 Get-Jobs 73',
'D [13/Dec/2012:13:52:27 +0100] Get-Jobs ipp://localhost/printers/',
'D [13/Dec/2012:13:52:27 +0100] [Job 26] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 27] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 28] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 29] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 30] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 31] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 32] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 35] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] [Job 36] Loading attributes...',
'D [13/Dec/2012:13:52:27 +0100] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] No authentication data provided.',
'D [13/Dec/2012:13:52:27 +0100] [Client 14] 2.0 Create-Printer-Subscription 74',
'D [13/Dec/2012:13:52:27 +0100] Create-Printer-Subscription /',
'D [13/Dec/2012:13:52:27 +0100] cupsdCreateSubscription(con=0xb8d09678(14), uri="/")',
'D [13/Dec/2012:13:52:27 +0100] pullmethod="ippget"',
'D [13/Dec/2012:13:52:27 +0100] notify-lease-duration=86400',
'D [13/Dec/2012:13:52:27 +0100] notify-time-interval=0',
'D [13/Dec/2012:13:52:27 +0100] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")',
'D [13/Dec/2012:13:52:27 +0100] Added subscription #5 for server.',
'D [13/Dec/2012:13:52:27 +0100] cupsdMarkDirty(----S)',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] Returning IPP successful-ok for Create-Printer-Subscription (/) from localhost',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] No authentication data provided.',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] 2.0 CUPS-Get-Printers 1',
'D [13/Dec/2012:13:52:27 +0100] CUPS-Get-Printers',
'D [13/Dec/2012:13:52:27 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] No authentication data provided.',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] 2.0 CUPS-Get-Printers 1',
'D [13/Dec/2012:13:52:27 +0100] CUPS-Get-Printers',
'D [13/Dec/2012:13:52:27 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:27 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:27 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] No authentication data provided.',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] 2.0 CUPS-Get-Printers 1',
'D [13/Dec/2012:13:52:28 +0100] CUPS-Get-Printers',
'D [13/Dec/2012:13:52:28 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] No authentication data provided.',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] 2.0 CUPS-Get-Printers 1',
'D [13/Dec/2012:13:52:28 +0100] CUPS-Get-Printers',
'D [13/Dec/2012:13:52:28 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] No authentication data provided.',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] 2.0 CUPS-Get-Printers 1',
'D [13/Dec/2012:13:52:28 +0100] CUPS-Get-Printers',
'D [13/Dec/2012:13:52:28 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] No authentication data provided.',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] 2.0 CUPS-Get-Printers 1',
'D [13/Dec/2012:13:52:28 +0100] CUPS-Get-Printers',
'D [13/Dec/2012:13:52:28 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 14] POST / HTTP/1.1',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 14] No authentication data provided.',
'D [13/Dec/2012:13:52:28 +0100] [Client 14] 2.0 Get-Notifications 75',
'D [13/Dec/2012:13:52:28 +0100] Get-Notifications /',
'D [13/Dec/2012:13:52:28 +0100] cupsdIsAuthorized: requesting-user-name="root"',
'D [13/Dec/2012:13:52:28 +0100] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 16] Accepted from localhost (Domain)',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] HTTP_WAITING Closing on EOF',
'D [13/Dec/2012:13:52:28 +0100] [Client 15] Closing connection.',
'D [13/Dec/2012:13:52:28 +0100] cupsdSetB

Hello Steven,
The ICA driver is for scanning, not for printing. For Mac OS X 10.6, you need to install the Canon CUPS driver v10.26.
You can download the driver via this link;
http://support-au.canon.com.au/contents/AU/EN/0100137502.html
Looking at the steps, it appears this would have been for a Mac OS X 10.5 installation, given the reference to not using CUPS. It also looks like it could have been one of my replies, although I doubt that I told the user to install the ICA driver for a printing issue. As I said, it is just for scanning and it was only released after Snow Leopard was released.
Pahu

Adobe X (10.0) Scan/Print Issue (Possible OCR Issue?)

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