Adobe X Closes Down when I try to Print

We use Adobe X version 10.0.1. When we try to print or go edit - preferences the document just closes. Has anyone seen this before?

Hi Ankit
Thanks for the reply.
1. Yes we are in a citrix envirnment, also using Appsense if that's of any use?
2. We can't get into neither print or preferences
3. We've just installed in now with other updates and now testing thank you
"I've noticed that on the users and the terminals setting under edit-preferences when it's working the protection is ticked."
Sorry that doesn't sound clear to me either when reading it back to myself. In the prefernces when we initially reinstall it and it temperarily works the box for Protection is ticked on ther terminal server, and for a user when they log under there profile and look in preferences. It's only when the terminal server is rebooted that Abode messes up again and we have to re install.
I've just read that installing 10.1.3 has helped someone one so i'll also try that now
Thank you

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