Adobe X Pro Authenicity

Is it possible to verify if the Acrobat X Pro software I purchased is not counterfeited BEFORE I install it on my computer? I'm suspicious because the seller's auction and history was removed by the site a few days after I paid for the software. The packaging was sealed and everything appears authentic however I am extremely skeptical after reading online articles about Acrobat software piracy.
Thanks

That is a tough one. You might be able to get in a chat with Adobe and provide the version and S/N to check it out. I am not really sure of any other way other than just installing it and seeing if it works.

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Error Message: Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.

Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
Does anyone have any idea what may be causing this issue and how to resolve it?
Thanks in advance for any suggestions.
By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

Adobe Premiere Pro CC 2014 Crashing very often! Please Help!

Hello,
I am currently editing my first feature on Adobe Premiere Pro CC 2014 and it is currently up to date.
I am editing on a iMac 27in, late 2013 brand new computer.
Processor: 3.5 GHz Intel Core i7
Memory 32GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096MB
System: OSX Yosemite V 10.10.1
The project is located on a 8TB G Drive
7200 RPM
High Performance ThunderBolt drive.
Details of the project:
I am currently working on a fine cut of 5K Red Footage that is being cut in the RAW.
I work at 1/2 quality settings and have no lag.
The timeline includes limited stacked video files and various mp3 audio files.
The Problem:
Lately, the program will randomly quit or freeze up 4-5 times during an 5-6 hour edit session.
Many times it is random, however, it seems to happen often if I accidentally click on the end of a clip on the timeline and it goes to switch into trimming mode.
Also, it will randomly go into the "pinwheel of death" out of nowhere followed by "Adobe CC is not responding."
My project file is just about 15MB now.
What is causing this reoccurring problem?
How can I make it happen less? I have scoured the forums and found similar articles but no helpful solutions.
I have recently turned auto save on to save every 2 minutes because there have been more than one occasion where I lost A LOT of work because of this issue.
I am about two weeks out from picture lock delivery and this issue is driving me crazy and loosing me a ton of time.
Please help or let me know if any more additional information can help solve the issue.
I have sent in well over 25 error reports already.
Thanks,
Thomas.

I think I may have found the solution...
I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
I of course backed up my projects and than deleted this folder. So far it seems it worked.
I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
Goran

Error installing Adobe Premiere Pro 2.0 on winows 7

Installing Adobe Premiere Pro 2.0 on my new Winows 7 computer and get an error 1311.source file not found. The last file shown on the addy is Data1.cab. Does anybody have an idea why that program will not install? Thanks........

Adobe sent me the download link after I told them I have a Windows 7 system and the 2.0 was suppose to be an upgrade from the 1.5, thanks a ton and I'll call Adobe again....

Adobe Acrobat Pro in Windows 7 w/ Autocad in XP Mode- not working

I'm running Autocad Arch Desktop (ADT) in Windows XP Mode within Windows 7, and have Adobe Acrobat Pro installed in Windows 7. Unfortunately, no "Adobe PDF" pulldown was created within ADT once Adobe Pro was installed, and there isn't any sign of Adobe in ADT (normally, Adobe automatically installs pulldowns within ADT once installed). Adobe and ADT function normally otherwise. Does anyone know how to get Adobe Acrobat Pro in Windows 7 to recognize and work with ADT in Windows XP Mode?

Can you tell me how to set the defaults to Courier 10pt font? I tried select all and it's grayed out, but that was after the
fact. Where are the original default presets?
Thank you in advance.

AMD and Adobe Collaborate on Upcoming Version of Adobe Premiere Pro Software

AMD and Adobe Collaborate on Upcoming Version of Adobe Premiere Pro Software to Enable Breakthrough Video Editing Performance through Open Standards
AMD A-Series APU, Radeon and FirePro graphics technology work seamlessly with next version of Adobe Premiere Pro software to provide real-time editing, effects, compositing and color grading
http://www.amd.com/us/press-releases/Pages/amd-and-adobe-2013apr5.aspx
SUNNYVALE, Calif. —4/5/2013
AMD (NYSE: AMD) today announced its collaboration with Adobe Systems Incorporated to deliver OpenCL™ hardware-accelerated video editing for the first time on the Microsoft Windows platform with the next version of Adobe® Premiere® Pro. This collaboration further demonstrates AMD’s commitment to enabling partner ecosystems with cross-platform open standards, empowering Adobe to amplify the editing experience for creative professionals everywhere. The combination of expanded support for open standards and the Adobe Creative Cloud™ brings unmatched access to the most up-to-date and powerful professional post-production tools anywhere.
The next version of Adobe Premiere Pro has been optimized to take full advantage of a wider range of AMD professional- and consumer-class graphics processing units (GPUs) and accelerated processing units (APUs), delivering unprecedented real-time editing with formats from DV to HD and 4K Ultra HD at high frame rates. Now Adobe and AMD extend this advanced OpenCL functionality to creative professionals running the Windows operating system. The expanded support on Windows and OSX complements the already popular Mac OSX OpenCL support available on Adobe Premiere Pro.
“AMD and Adobe are dedicated to delivering professional- and consumer-level solutions that support open standards and provide artists everywhere with the ability to create at the speed of thought,” said Neal Robison, senior director, Software Alliances at AMD. “Through AMD’s strong relationship with Adobe, video editors no longer have to wait for the rendering of edits, effects and composites ─ most everything can now be achieved at high-quality in real-time.”
Coupling AMD graphics hardware with the latest Adobe software, video professionals and prosumers alike will benefit from seamless, high-quality feedback. The next version of Adobe Premiere Pro with support for OpenCL harnesses the power of discrete AMD graphics cards and AMD A-Series APU’s to enable real-time edits, application of dozens of effects, support for the new Lumetri deep-color engine, and multi-stream and mixed format accelerated workflows with AMD Eyefinity multi-display technology.
From its APUs and notebook graphics cards to professional workstation cards like the AMD FirePro™ W-series, AMD technology works transparently with Adobe Premiere Pro to provide scalable GPU-accelerated editing solutions for inspired prosumers and creative professionals everywhere. The software is accelerated by OpenCL to efficiently harness the compute power of AMD APU and graphics products and achieve up to 4.3X faster exports from a source format with effects to a preferred final destination format for quick and easy distribution and publishing1.
“We’re all about creating the best software possible, and at NAB we’re revealing some incredible enhancements to our video editing tools,” said Simon Williams, director of strategic relations at Adobe. “Our customers require powerful systems that enable them to work quickly and efficiently. While we already support OpenCL on the Mac, today’s announcement gives creative professionals the opportunity to tap into the massive compute resources of AMD APUs and GPUs on Windows-based PCs, broadening the type of accelerated experience they can have with our upcoming software.”
Video professionals and enthusiasts utilizing the Adobe Creative Cloud gain a competitive advantage through immediate access to AMD hardware-accelerated features and functionality with the latest Adobe video production software. Adobe Creative Cloud offers an end-to-end, cross-platform tool kit with industry-leading software seamlessly integrated with all the hardware needed to create, collaborate and stay connected.
At NAB, Adobe is previewing the next generation of its professional video and audio products (NAB Booth SL3910.) Learn more about the next versions of Adobe’s pro video and audio tools at: www.adobe.com/go/nab_reveal. More information about Adobe's upcoming new video tools will be unveiled at Adobe MAX, The Creativity Conference, May 4-8 in Los Angeles, Calif.
Supporting Resources
With Adobe Creative Cloud a simple monthly membership gives you the complete collection of Adobe creative desktop applications. Along with cloud storage, Creative Cloud members automatically get access to new tools and product updates as soon as they’re released.
For more information about AMD and Adobe at NAB Show
For more information about AMD Performance
For more information about AMD and the new version of Adobe Premiere Pro
Details about AMD and Adobe
For more information about AMD FirePro™ Graphics
For more information about Adobe
For more information about AMD
About AMD
AMD (NYSE: AMD) is a semiconductor design innovator leading the next era of vivid digital experiences with its groundbreaking AMD Accelerated Processing Units (APUs) that power a wide range of computing devices. AMD's server computing products are focused on driving industry-leading Cloud computing and virtualization environments. AMD's superior graphics technologies are found in a variety of solutions ranging from game consoles, PCs to supercomputers. For more information, visit http://www.amd.com.
AMD, the AMD Arrow logo, FirePro and Radeon are trademarks of Advanced Micro Devices, Inc. Other names are for informational purposes only and may be trademarks of their respective owners.
Testing was performed by AMD, test project used the “Three-way Color Corrector” effect with the NAB 2013 “sneak peek” build of Premiere Pro Next provided by Adobe, .MP4 video file, 17 seconds, 1920x1080, 24fps with .WAV audio file, 169 seconds, 1411 kb/s audio bitrate, 41 khz audio sample rate, export to Device – Apple TV, iPad, iPhone 4 and newer, 720p, 29.97 max render quality. With OpenCL (GPU acceleration) enabled, the export took 46.6 seconds. With CPU only, the export took 246.1 seconds. Test system was a desktop PC configured with an AMD A10-6800K APU with AMD Radeon™ HD 8670D Graphics, 8GB DDR3-2133 running Window 8 Professional (x64) build 9200, video driver 12.102.0.0. RID-10

CS7... or CS6.5?
I don't have any links, but I remember a past discussion where the Adobe CEO said they would be going to an annual release cycle... with a .5 (paid) upgrade between the major version upgrades
If that is still true, that means that what will come out this year will be CS6.5

Adobe Premiere Pro CC startet nicht

Hallo,
ich habe Adobe Premiere Pro CC installiert. Beim Starten kommt die Meldung "Adobe Premiere Pro CC funktioniert nicht mehr". Die Version 6 funktionierte einwandfrei. Auch Deinstallation / Neustart / Neuinstallation brachte keinen Erfolg.
Creative Cloud ist gestartet und ich bin auch angemeldet.
System: Windows 7 Home Premium, Service Pack 1, DELL XPS ONE 2710, 6 GB RAM, Intel Core i7
Fehlermeldung des Windows Wartungscenters:
Pfad der fehlerhaften Anwendung:    C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Problemsignatur
Problemereignisame:    BEX64
Anwendungsname:    Adobe Premiere Pro.exe
Anwendungsversion:    7.0.0.342
Anwendungszeitstempel:    5176598d
Fehlermodulname:    StackHash_1dc2
Fehlermodulversion:    0.0.0.0
Fehlermodulzeitstempel:    00000000
Ausnahmeoffset:    0000000000000000
Ausnahmecode:    c0000005
Ausnahmedaten:    0000000000000008
Betriebsystemversion:    6.1.7601.2.1.0.768.3
Gebietsschema-ID:    1031
Zusatzinformation 1:    1dc2
Zusatzinformation 2:    1dc22fb1de37d348f27e54dbb5278e7d
Zusatzinformation 3:    eae3
Zusatzinformation 4:    eae36a4b5ffb27c9d33117f4125a75c2
Weitere Informationen über das Problem
Bucket-ID:    3614455684
Hat vielleicht jemand einen Tipp für mich. Vielen Dank.
Franc

Hey
wie genau hast du dass gemacht?
Ich habe das selbe Problem aber bei mir hilft alles nichts...
LG max

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Hi mattwillball,
Could you please let me know what version of OS are you using.
You might need to refer the following KB doc link for issue where Acrobat download and install process is stuck at 35% on MAC:
Installation Prompt to Close SafariNotificati
If this does not help, then please let me know if you get any other error message when installation is stuck.
Hope to hear from you.
regards,
Anubha

How to round numbers using javascript in Adobe Acrobat Pro?

How to round numbers using java script in Adobe Acrobat Pro?
For example:
1.2 becomes 1.0
1.7 becomes 2.0
Thank you.

Assuming you've already set the field to a Number format category and limited it to one digit to the right of the decimal, you can use the following custom Validate script:
// Custom Validate script
event.value = Math.round(event.value);
More info: https://developer.mozilla.org/en-US/docs/Web/JavaScript/Reference/Global_Objects/Math/roun d

Adobe Premiere Pro Creative Cloud "The application was unable to start correctly (0xc000007b).

Adobe support was no help. But they should have been this error has been occuring in various Adobe CS products since CS3! So why is it happening again in the latest CS6? It appears to be random as I have installed three licenses of Adobe Premiere Pro CS6 and two and working corrrectly (so far), the third failed after loading a particularly large video into a project on the second day after the install. These machines are i5 CORE four with 16GB of ram and plenty of free disk running Windows 7 SP1 and IE9. Any help will be greatly appreciated.
Wayne

I have a windows repair scheduled for tonight. Maybe that will fix it.
Thanks,
Wayne Stevens | Information Technology |Shelby Systems, Inc.
7345 Goodlett Farms Parkway | Cordova, TN 38016
P: 901.757.2372 x6631 | F: 901.259.3011 |[email protected]
cid:[email protected] cid:[email protected] cid:[email protected]
Budget now to replace Windows XP by April, 2014 and Windows Server 2003 by July, 2015!
P Please consider the environment before printing this e-mail

Problem with Adobe Acrobat Pro XI after installation on Mac

I just installed Adobe Acrobat Pro XI on my Mac. My Mac has the correct version of OS and Safari yet I can not launch Adobe. When I launch it, an error box comes up and says a problem has been reported to Adobe. That's as far as it gets. Has anyone had this problem before?

Hi lsgahan,
Please try the following steps and let me know.
Delete all the files from following folders:
Library/Application Support/Adobe/SLStore
Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
Library/Application Support/Adobe/Adobe PCD
Launch Acrobat and enter the serial number when prompted and check.
Regards,
Rave

Deployment of Adobe XI Pro Cloud and Adobe XI Pro Non-Cloud

Hello - If you have Acrobat XI Pro Cloud and Acrobat XI Pro Non-Cloud deployed in a large environment where both products were packaged with the Adobe Application packager at separate times, how does one systematically determine or report on which version is which (file version, registry path, exes, product ID, etc). As best I can tell they are literally exactly the same.
Here's the scenario, I am rolling out Adobe XI Pro Cloud globally to many computers, a good portion of our computers already have Adobe XI Pro non-cloud version. Typically I run a report on ProductID, RegistryKey, or FileVersion to isolate the correct product that needs to be deployed. In this case, they report exactly the same. What is the best mechanism to report on to separate the two?
Is there a file\folder\registry key that would exist only for an Adobe XI Pro Cloud-Edition installation?
(Note: most of these systems will also have the Cloud version of Illustrator & Photoshop installed, which needs to remain intact, looking for CC folders doesn’t indicate specifically which Acrobat version they have in that case)
Thank you,
Tony

This may help: http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/troubleshoot.html#software-ta gs
Ben

Adobe Premiere Pro Won't Export To Adobe Media Encoder?

I Work for a news company and we use Adobe for aeverything we need. But when we take a little break from doing videos while we where moving to a new office space, and suddenly we start again and It decided not to export to the Adobe Media Encoder. Usually it was a 5 second process and now it does not work at all. We have adobe premiere pro cs5.5 from the CC (We are currently not planning on upgrading to CS6 anytime soon.) We have no plugins for it and it works for everything else. When I use the Exporter it Exports in in too low of a quality for use. Help? If you need I work at better-community-news.com, Sooolutions (Seprate buisness same owner.) Glad Studios, (also same owner...all the places I work are the same guy), X.L.N.T Marketing and thats about it. Its a team of 3 guys and we would appricate any help! Thanks!
~ Better Community News

Jan 21, 2014 12:51 PM -to- Jan 21, 2014 2:24 PM
thanks nobody because nobody helped me solve this delima
You do know that this is a user to user forum, not an official Adobe support site?
Which means that there is NOT a full time group of people just waiting to answer questions
Don't you think that complaining about nobody answering in less than 2 hours is a little unreasonable?

Adobe Premiere Pro CS4 4.1.0 update not working!files wrong size too?

when i go to download Adobe Premiere Pro CS4 4.1.0 update it says that file size is 30.5MB but when it starts downloading it it says thats the file size is 110mb and once installed it wont let me import VOB files. Has anyone got a solution?
Thanks

Other users have reported having trouble with VOB files from DVD recorders. Properly authored DVDs work.
Where did you get the VOB files that won't work for you?
-Jeff

CS4 suite serial number does not work for Adobe Acrobat Pro

Hello,
I am looking for a solution for the serial number issue I am having with Adobe Acrobat Pro. All of other programs within the suite open fine, but when I open Adobe Acrobat Pro it asks for a serial number. When I type in the serial number, I am given a red "X".
I have called customer support, but they haven't been able to give me any information that will resolve my issue (uninstalled 4 times now). I have Vista and have looked online and on the Adobe website to find a solution. It looks like others are having the same issue from what I can tell while searching. I have run the script too and then reinstalled, but still nothing.

After some stupid upgrade in my computer (who knows as Microsoft is always doing something), my Acrobat 9 in CS4 stopped working. The error message said to uninstall and reinstall Acrobat. So I went through the control panel and uninstalled it. I then loaded the CD and reinstalled. However the reinstall would NOT accept the orginal serial number. I called Adobe and they gave me a different serial number. Before I let the guy nof the line I tried the number and it did NOT work! So then he gave me another number which asked for the previous verison- apparently it was an upgrade number. Luckily I had my old CS3 software and I gave it that number and then it accepted the install. The program now works BUT there is no longer any ADD/REMOVE choice in the CS4 suite in the control panel. There is no way to automatically remove this program anymore! What a mess.
After reading some of the installation problems others have had and no solutions, I count myself lucky! At least I was able to get the program running.
Therefore my advise on the serial number problem is to get Adobe on the phonen and get them to give you a number that will work, and don't hang up until you know the program is working!
If anyone knows how to add the Acrobat to the the add/remove functions in the control panel, please let me know!

Adobe X Pro Authenicity

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