Adobe X Pro license transfer

I have a license for Adobe X Pro and My computer died how do I install Adobe X Pro and transfer the license to my new computer?

Hi Tammy,
I'm sorry to hear that your computer died. Yuck! But installing Acrobat on your new computer shouldn't be a problem. The license agreement allows you to install on up to two computers. You will, however, want to contact Adobe Customer Care so they can deactivate the license on the computer that died. You'll need that activation available, if you want to install on yet another computer. Here's the contact information: Contact Customer Care
As for installing on the new computer, if you ordered from the Adobe store, you can download your software again by logging in to your account at www.adobe.com.
Best,
Sara

Similar Messages

  • Can my Adobe premiere pro license be transferred onto a Mac

    I am looking to transfer my Adobe Premiere Pro license onto a Mac. Can this be done?

    What version do you have?

  • Adobe Acrobat Pro license problem

    I had an Adobe Acrobat Pro license and now the program is asking for my serial and does not recognize it. I have entered in trial mode and I can get assistance directly from Adobe and cannot access the chat. What should I do?

    Jmmussat, no, it is NOT a browser problem, I have tried several now.
    I suspect it could be very bad luck and not a purposeful block so customers like me, with old licenses, will be forced to purchase.

  • Can i use a Middle East Adobe Acrobat Pro License in USA

    Dear All,
    Can i use a Middle East Adobe Acrobat Pro License in USA ?@

    You should find the licensing info and download at https://licensing.adobe.com/ then.

  • Adobe 9 PRO Licensing Error

    why am I getting licensing errors ever since I updated Adobe 9 pro

    Hi TrevorONE,
    You might want to refer to the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

  • How do I transfer Adobe X1 Pro from one computer to another?

    How do I transfer Adobe X1 Pro from one computer to another?

    Transferring between machines will not work.  You need to install using installation files and your serial number.  Here is a download link...
    Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    Find your serial number quickly
    You are allowed to have two machines with activated installations, so you can keep the original installation intact if you prefer.  If not, be sure to deactivate it (choose Help -> Deactivate from the main menubar)

  • How do I transfer my Adobe 9 PRO to a new computer?

    How do I transfer my Adobe 9 PRO to a new computer?  I have my serial number saved.

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have a license to Adobe Acrobat Pro DC - can I use it in the mobile app?

    Hi!
    I recently bought the license to Adobe Acrobat Pro DC for my computer and now I want to extend my possibilites with the mobile app. Is it possible in some way to use the bought license in the mobile app? Because I'm requested to buy additional packages when I for example wants to export a pdf?
    Thanks!
    Mikael Damar

    Hi Mikael,
    I am can understand your concern & will guide you in the right direction. Can please let me know if you have a subscription for Adobe Acrobat DC Pro or its a Perpetual licence?
    As with perpetual licence you won't be able to use the extended functionality on the mobile app. by using the same licence and it will prompt you for the additional package. However if its a subscription you just need to simply Sign In to the mobile app. using your Adobe ID with which you serialized the Acrobat DC Pro on the computer to use these functionality.
    Regards,
    Aadesh

  • How to transfer the content of the video to Adobe Premiere Pro CS3 for editing ?

    Hi there,
    I have an old video camera that is still working. That video camera uses a Hi 8 tape. The tape is bigger that the current DV tape. The size of the tape is something like a tape cassette.
    How to transfer the content of the video to Adobe Premiere Pro CS3 for editing ? Being an old video camera, the output doesn't have any firewire or USB connector. In fact the only output is has is the Yellow, Red & while connector (is this referred to as composite).
    So, how do I input this Yellow, Red & White cable into the PC (or rather into Adobe Pro CS3) ?
    Any established hardware/convertor to recommend ?
    Thanks

    Ryan,
    For "composite out," only you will need an A-D "bridge" to Capture from that camera. Grass Valley/Canopus offers two really good ones, the ADVC-110 and the ADVC-300. There are others and also PCI A-D capture cards, but the Canopus units get very good reviews.
    One other workflow would be to hook your older camera to a digital video camera with passthrough (not all have this and it is being discontinued fairly rapidly in consumer cameras) and then doing the Capture through that digital video camera via FireWire. You will not have Device Control, but can easily start/stop via the mouse and one hand on the switches, or on a remote.
    Good luck,
    Hunt

  • So I  downloaded acrobat XI Standard from the Adobe website, when I go to install it, it says "Adobe XI Pro" at the top left corner. Can anyone shed some light on this for me? I have a volume license for XI Std. so I would like to use the Std. version.

    So I  downloaded acrobat XI Standard from the Adobe website, when I go to install it, it says "Adobe XI Pro" at the top left corner. Can anyone shed some light on this for me? I have a volume license for XI Std. so I would like to use the Std. version.

    login and download your software from the adobe volume licensing website, Customer resources | Adobe Buying Programs

  • My licensed copy of Adobe Acrobat Pro 9.0 will not load

    My licensed copy of Adobe Acrobat Pro 9.0 will not load - the disk just isn't recognized by our drives any longer. How do I get a replacement disk?  BTW - Adobe support seems to be the worst I've ever experienced from any single company. I am getting no where! It took me forever to find this forum and I am not expecting any results.  Is there a competitor for Adobe Acrobat 9.0?  I need to convert documents to PDF, combine pages, etc.... We are paperless and need these functions.

    Try post 8 in http://forums.adobe.com/thread/1061905.

  • I need the information to send to my IT people to transfer my copy of Adobe X pro to the new computer case number: 0215291791

    I need the information to send to my IT people to transfer my copy of Adobe X pro to the new computer case number: 0215291791

    Hi Scott ,
    You need to deactivate your product from the old machine and then activate the same on the new one.
    For deactivation Click Help>Deactivate.
    You may also want to refer to the following link to get more information regarding activation and deactivation of your product.
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    To Activate the product on your new system please get in touch with the Adobe support team.
    http://helpx.adobe.com/x-productkb/global/service1.html
    Regards
    Sukrit Dhingra

  • I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?  Best,  James.

    I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?
    Best,
    James.

    you cannot use your pc license to install on a mac.  you would need a separate license (and serial number) for that.
    adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
    your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

  • Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser..  I just purchased the Adobe Acrobat Pro today on may MAC.

    Getting error:  Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.  I just purchased and installed Adobe acrobat pro for the Mac today.

    Hi Tbeirne,
    If you just want to save a pdf opened in Safari to your machine use the save as option from within the Reader plugin window. Just click on any of the buttons highlighted in below screenshots to Save a pdf at any location on your machine.
    or
    To summarize the issue, if you had opened an Internet PDF in a browser plug-in, you must use the save feature in the plug-in, not the Safari File > PDF Export, or File > Save As...
    Please let us know if this solution works for you and you are able to save and view PDFs files locally.
    Regards,
    Shashi

  • Reinstallation of adobe acrobat pro using the same license key on the same machine.

    How to reinstall Adobe Acrobat pro using the same license key on the same machine.

    Is it currently installed and working?
    Installed and broken?
    Or on a wiped machine, nothing there?

Maybe you are looking for

  • Dreamweaver CC for Mac crashes every time I try to open a file.

    Hello, I've gone through a lot of the topics and usual fixes and can't seem to figure out why this is happening. I tried the online support and they were of no help either. So hopefully someone has been experiencing it as well and has a solution. I'v

  • I tried to update Photoshop CS6 through CC, and PS got corrupted and wont open now.

    I tried to update Photoshop CS6 through CC, and PS got corrupted and wont open now. I uninstalled it, but now I can't re-install photoshop...installer just gives me the option to uninstall. This is my job, so very important . Thanks Johnny

  • Where is Visual Query Builder??

    In the RDS Query Viewer, there is an alleged Visual Query button to launch the Visual Query Builder. There is no button present for the Visual Query Builder as shown in the help file.  I cannot find any preferences that hide this button.  Please help

  • Syncing 2 ipads with different users

    I play in a band using ipads ( 3rd gen) I want to sync the ipads (2) so we can share the same music simultaneously and change music using either as the control. Possible?

  • IMac Won't Connect to 5ghz Airport Extreme?

    Hi, Brought home a new 17" iMac (2.0, 1G Ram, Superdrive) and an Airport Extreme. I set up two networks, one for iMac and my wife's Macbook to run on the 802.11n (5ghz) of the Extreme, and the other a "g" network for the older laptops. I set this up