Adobe XI Acrobat issues, thought is best to uninstall then reinstall, Can not seem to do this with the cloud. How can I reinstall?

I have a full subscription for creative cloud, Could not get XI to install, thought it was a conflict with 9 that was on my machine. Un-installed them both on accident. Now the Cloud says I have it, but in truth I do not. How can i re-install it. Use it a lot in the proofing stages of projects.

Hi DebFAlden21 ,
Thank you for posting on the Adobe Forums, you can download Acrobat from the URL mentioned below.
You can install the trial and once you sign in, it would be a licensed version.
https://www.acrobat.com/free-trial-download.html?trackingid=KLBBQ
Thanks,
Vikrantt Singh

Similar Messages

Hi Can anyone please tell me from where I cn download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the revelant

Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you

Make sure you are dealing with the correct product for the serial number. If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
Unrelated to that, in case it helps, here is a link to another site. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Adobe Illustrator Draw will not export to desktop Illustrator with the photo layer turned on.

Adobe Illustrator Draw will not export to desktop Illustrator with the photo layer turned on. This severely strains my workflow and makes it incredibly hard to add the image after it is exported to the desktop Illustrator. Is this being fixed??

This is a new bug in our latest release, and we apologize for not catching it before it went out. We are putting together a patch to address the issue. The only workaround at this point is to delete the photo and then send to Illustrator again.
Thank you,
Frank
Draw Engineering

Acrobat Pro App won't uninstall then reinstall

I have Adobe Creative Cloud and I am unable to uninstall then reinstall Acrobat Pro. When I try, the uninstall seems to last one second, then I get the checked circle saying that the app is up to date. When I try to launch the app, I get Error code 1 and I am told to reinstall the app! Help please! Thanks.

Hi s.b.art,
Please try the steps mentioned in the KB Doc: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Rave

I am currently using the adobe cloud service and would like to give my granddaughter my original lightroom and photoshop programs. Would do I need to do to remove them from my computer to hers? The lightroom 5 program has been replaced with the cloud ve

I am currently using the adobe cloud service and would like to give my granddaughter my original lightroom and photoshop programs. Would do I need to do to remove them from my computer to hers? The lightroom 5 program has been replaced with the cloud version on my computer.

Follow the steps listed at Transfer an Adobe product license
Lightroom has no activation check so you don't need to do anything to your computer. Your old copy of Photoshop must be deactivated / uninstalled if you haven't already done so.

I have a 3G and thought it was backed up on my phone cant find i also backed up to cloud how do I get the info

I have a 3G and thought it was backed up on my phone cant find i also backed up to cloud how do I get the info

Welcome to the Apple community.
Unfortunately, I don't fully understand your question, but gather it is something to do with a backup in iCloud. The part that I don't understand is the iPhone 3G is not capable of running iCloud. Am I missing something here.

Acrobat PDFMaker Office COM Addin for Microsoft Office 365 does not work. When I check the cox for COM Add-ins, it unchecks it. "A runtime error occurred during the loading of the COM Add-in." I use Adobe X Professional. The Add-in worked fine in Office 2

I recently upgraded to Microsoft 365 Home and use Outlook 2013. The Acrobat PDFMaker Addin worked fine in Office 2010. Now, I get an error message: Not loaded. A runtime error occurred during the loading of the COM Add-in.
I use Adobe Acrobat X Professional.
I have restarted Outlook, restarted my computer, and nothing changes.
Does anyone have a solution?
Steve

I do not think that AA X is compatible with the newest versions of OFFICE and such. Your only choice is to print to the Adobe PDF printer or use the MS plugins to create PDFs.

I used to drag and drop newly loaded CD's from Recently Added to one of my iPod Classic playlists. I have no idea how to do this with the new version of iTunes. I thought perhaps checking Sync might give me a clue but it warned me Syncing would wipe conte

I used to drag and drop music loaded from CD's from the Recently Added folder to a Playlist on my iPods Classic. Can't see how to do this with new iTunes version. Probably need to sync somehow but when I checked on Sync it warned me it would wipe out my iPod contents. Don 't know why Apple makes something that used to be simple so difficult. Can't even figure out how to display both my library and iPod contents on same screen.

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

After updating to Firefox 5.0 I can't open Adobe pdf's on websites and in the preferences for Firefox it states it's incompatible. If this is the case how can I get the old version of Firefox back?

I can't open pdf adobe reader files from websites since updating to 5.0. If it truly is incompatible with the update then I need to know how to go back to the older version of Firefox so I can access these files.

Sorry you are having problems. First of all try Fifrefox's safemode.
*[[Troubleshoot Firefox issues using Safe Mode]]
If that works post back for further advice.
Next step, if safe mode did not work.
First: Try a clean install, (you have had a none standard version installed previously) that involves deleting the program files. Then if necessary try troubleshooting by creating and using a clean empty Firefox profile.
See
* this recent post [/questions/940399#answer-377134]
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Second: try a New Profile
*http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* this will be an additional profile, it is still worth backing up any existing or currently working profile on a regular basis
**[[Back up and restore information in Firefox profiles]]
* Until you are absolutely confident about the repercussions I suggest
** always use an empty folder when creating a new profile
** never delete or rename profiles, just disable or remove shortcuts
** after creating a new test profile open it and check for any addons or plugins that may be have been included by default

Acrobat V9 license has stopped working - uninstall and reinstall ( I have done this - still get message), I am using Windows 7 at work - how can I fix this ?

I had to reimage my computer at work and had to install acrobat v9 again and now when I got to open it - i get the following error:
You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
I am the IT support / helpdesk - the product has been registered - I can see it in 'my adobe account'....
Thx,
Jean

Hi jmbrostrom,
Please use the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) to remove it completely from the machine.
Download the setup from : Download Acrobat products | 9, 8
and install and check.
Regards,
Rave

Issue with The Cloud (UK)

Hoping someone might have come across this....
I tried to access the cloud today, and it asked for my Phone number again. Which is a bit strange since I've already previously done this.
I entered my phone number as it requested but it gave an error saying my phone could not be authorised and to contact O2.
I called O2 and explained the problem and basically, their answer is to keep trying. Has anyone had this problem before and got a fix, its very annoying as I use the cloud a lot and was a significant part of my decision making when I first got the iPhone. I thought O2 would have at least tried to sort it out.
Anyway if anyone has any tips please let me know. Oh I tried a couple of cloud hotspots with the same issue.

My understanding was that when first accessing a The Cloud hotspot, I'd be asked for my number to register, and after that it would be automatic. I haven't found this in the past, but have had to enter my number each time, though I've never been denied access once I did this. I took it as a minor irritation, but since I could connect, I didn't bother contacting 02 about it. It seems your problem is more serious, and may not be related to mine. Have you tried ringing The Cloud to see what they have to say about it?
Have a look at the following which might be helpful:
http://support.thecloud.net/ics/support/default.asp?deptID=5380

How do I uninstall then reinstall Adobe Acrobat XI Standard on a new computer?

My new computer does NOT have a CD Drive...how do I reinstall myAcrobat Standard and Photoshop CS6? Any adivce is much appreciated!

The simplest way is to copy the CD to a memory stick (will need to use another computer -- like at your local library). You can also download the trial version and then provide you serial number during the install.

My Adobe Flash Player keeps crashing and I have uninstalled and reinstalled the plug-in.

I am using Windows 8.1 64-bit on an HP notebook with an Intel i7 processor. I have run every diagnostic test using my Norton program and have not encountered any issues. Whenever I load websites or go to play a video on YouTube I get the error message "The adobe flash player plugin has crashed". I have removed that program from my computer and then reloaded the particular program, but it still will not work.

Try with Flash beta version
*http://labs.adobe.com/downloads/flashplayer.html

Adobe Creative Suite 5.5 Design Standard for PC, Installed however does not lauch as folder is empty, why? How do I fix it? Is there any customer service with Adobe or are we just Adobe orphans with an expensive product that we have to figure out on our

Adobe Creative Suite 5.5 Design Standard for PC. Installed but program does not launch as folder is empty. An ideas?

Alis63462271 did you receive any specific errors when you installed Creative Suite 5.5 Design Standard? You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6, CC.

Uninstall then reinstall CS4 Licensing issues?

I need to uninstall everything on my laptop, and reinstall. Will my CS4 creative suite licence still work when I reinstall?

Yes, it will/ should (barring specific issues).
Mylenium

Adobe XI Acrobat issues, thought is best to uninstall then reinstall, Can not seem to do this with the cloud. How can I reinstall?

Similar Messages

Maybe you are looking for