Adobe XI doesn't open when clicked

Hello,
I have a user who has problems opening Adobe XI. I have searched the forums for answers and tried a number of things. I was hoping someone had a clear explanation for this issue or any additional suggestions.
Problem: Adobe doesn't open when clicked. The AcroRD32.exe shows in the task manager but the GUI never comes up. When reinstall the software the user is fine for about a month and then the issue comes back.
Solutions attempted:
Repair the installation
Reinstalled the software
Adjusted registry settings
Solutions to try:
Delete the user profile
Change the Enable Protect Mode at startup settings
End all task related to Adobe and try to open
Thanks,

Also here is a copy of the Windows log errors that keep coming up with the program doesn't open:
[11/12/2014 1:14 PM]
Log Name:      Application
Log Name:      Application
Source:        Application Error
Date: 11/12/2014 10:59:54 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      3XT41M1.rocgroup.com
Description:
Faulting application name: Acrobat.exe, version: 11.0.9.29, time stamp: 0x5412b52e
Faulting module name: Acrobat.dll, version: 11.0.9.29, time stamp: 0x5412b501
Exception code: 0xc0000005
Fault offset: 0x00cef2ee
Faulting process id: 0x15e4
Faulting application start time: 0x01cffeaad7378bd7
Faulting application path: <C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe>
Faulting module path: <C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.dll>
Report Id: 1608dff9-6a9e-11e4-8f30-0026b9cf21cb
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
<Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-11-12T18:59:54.000000000Z" />
<EventRecordID>100608</EventRecordID>
    <Channel>Application</Channel>
<Computer>3XT41M1.rocgroup.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Acrobat.exe</Data>
    <Data>11.0.9.29</Data>
    <Data>5412b52e</Data>
    <Data>Acrobat.dll</Data>
    <Data>11.0.9.29</Data>
    <Data>5412b501</Data>
    <Data>c0000005</Data>
    <Data>00cef2ee</Data>
    <Data>15e4</Data>
    <Data>01cffeaad7378bd7</Data>
    <Data>C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe</Data>
    <Data>C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.dll</Data>
<Data>1608dff9-6a9e-11e4-8f30-0026b9cf21cb</Data>
  </EventData>
</Event>

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