Adobe XI, freezes and gives an error about Adobe 10 not working.

I have adobe XI. I am trying to read PDFs off an exe but it keeps saying "flash player 10.0 r2 has stopped working" and it stops responding. I cannot close the window unless I do a reboot. This exe runs fine from my husband's PC and his is the same version of reader as mine. I already tried the unchecking of the protected mode (although his is still checked) but no luck. I even uninstalled, tried 9.5, uninstalled that and retried XI...still no luck. Sometimes it will open one PDF but then it freezes and won't respond again. Any advice?

No videos, just PDFs with text :/
I also don't have flash player 10, I have flash player 14.
It's why I don't understand the weird error.

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