Adobe XI - gives appcrash every time I try to open a pdf?

I have tried installing, unistalling, reinstalling, enabling scripts, etc.  Unable to fix.  Even tried to install earlier version but that won;t work either.  My entire work day depends on this...need quick solution!

a tc pro wrote:
...need quick solution!
You would get much quicker help if you provided some more information...
What is your operating system?
What is your (full) Reader version?
Are these local or online documents?  If online, in what browser?

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