Adobe XI "Internal error occured"

I have tried to uninstall and reinstall but still get the same error message when trying to open program or PDF files.

Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Similar Messages

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  • Adobe Reader 11 - An internal error occurred - Mac OS X 10.9.1

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    Mac HD/Applications - Trash the Adobe Reader app.
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  • Adobe Reader 11 "an internal error occurred" - Mac OS X 10.9.3

    I have a user running Adobe Reader 11 on Mac OS X 10.9.3 starting today the application can not be launched. Instead the following: "an internal error occurred" is displayed.
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    I'm having this same problem too

  • Problem with adobe reader when installing on mac book. "Internal error occured".

    Both me and my friend installed Adobe reader on our mac books this week, and it doesn't work. The only thing that happens when we try to open the program is an text message with "Internal error occured". And that's it. The PDF-file is not the problem, and I have the latest version of Mac operating system, so that's not the problem eighter. Mac support told me to contact you. Please help me as soon as possible. Thanks! /Amanda

    Hello,
    Please try to download the new installer from this location and see if that works -Adobe - Adobe Reader download - All versions
    ~Deepak

  • An Internal Error Occured - Adobe Acrobat Professional 10.0.0.396

    Hi All,
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    Available Virtual Memory: 1911980 KB
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        Version: 1.0.2536.0 (XPClient.010817-1148)
    Graphics Card: Intel(R) Q35 Express Chipset Family
        Version: 6.14.10.4957
        Check: Not Supported
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        Creation Date: 2010/10/25
        Creation Time: 3:13:40 PM
    Locale: English (United States)
    Monitor:
        Name: Intel(R) Q35 Express Chipset Family
        Resolution: 1280 x 1024 x 60
        Bits per pixel: 32
    OS Manufacturer: Microsoft Corporation
    OS Name: Microsoft Windows XP Professional
    OS Version: 5.1.2600  Service Pack 3
    Page File Space: 4194303 KB
    Processor: x86 Family 6 Model 15 Stepping 11  GenuineIntel  ~2327  Mhz
    System Name: CSGPYRENF2F008
    Temporary Directory: C:\DOCUME~1\100083\LOCALS~1\Temp\
    Time Zone: India Standard Time
    Total Physical Memory: 3396136 KB
    Total Virtual Memory: 2097024 KB
    User Name: 100083
    Windows Directory: C:\WINDOWS
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        Creation Date: 2010/10/25
        Creation Time: 3:13:50 PM
    C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Annots.api
        Version: 10.0.0.396
        Creation Date: 2010/10/25
        Creation Time: 3:13:50 PM
    C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\DigSig.api
        Version: 10.0.0.396
        Creation Date: 2010/10/25
        Creation Time: 3:13:50 PM
    C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\EScript.api
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        Creation Date: 2010/10/25
        Creation Time: 3:13:48 PM
    C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\IA32.api
        Version: 10.0.0.396
        Creation Date: 2010/10/25
        Creation Time: 3:13:48 PM
    C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\PPKLite.api
        Version: 10.0.0.396
        Creation Date: 2010/10/25
        Creation Time: 3:13:48 PM
    C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Spelling.api
        Version: 10.0.0.396
        Creation Date: 2010/10/25
        Creation Time: 3:13:50 PM
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    Since you did not say, I will assume you are running on Win 7, possibly X64. The first step to 10.0 is to do the updates and see if that resolves your issue. There is a good chance that is the problem.
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  • Adobe Reader 10.1.3 - Internal Error Occurred??

    Been battling for hours trying to get the bog standard reader to work with a new MBP running 10.7.4.  It downloads and installs OK and I get the licensing page but after clicking 'Agree' I just get 'An Internal Error Occurred'.
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    Right. After almost a day I finally sorted the problem.
    Adobe Reader worked under the spare Admin account so I deleted that in case it was confusing the installer.  I then rerpaired persmissions.  I then re-installed Reader.  Same problem "Internal Error"!!
    So, I re-created another Admin account and opened Reader.  No problem.  After clicking accept licence it opened up with a question to make default or not.  After this I hunted through every folder and found that Under 'User/Librarary/Application Support/Adobe' there was an Acrobat folder.  When I checked the account I normally use there wasn't, and never was??  So I copied pasted a copy of the Acrobat folder into the same location on the non working account and all is fine.
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  • Trying to open a large PDF and receive "an internal error occurred"  with Adobe Pro. X

    Hello,
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    After it's been patched, I rebooted and still have the same issue.  Surprisingly nothing was found in my searches to help this....
    Thoughts?

    Hi screener333,
    Did you get any errors during Acrobat installation?
    If Acrobat is crashing during first launch then it might be an issue with licensing as well.
    Please check the performance by enbaling the root user account on Mac: http://support.apple.com/kb/ht1528
    Regards,
    Rave

  • Internal Error Occurred With Adobe Reader 9.3 (Vista)

    I have Vista.  I had Adobe installed on the computer and it had been working fine for 6 mths.  Recently was prompted by the computer that Adobe needed an update.  I ran the install for 9.3 and it appeared to work, but when launching program get an error: "An internal error occurred".  I've uninstalled and reinstalled Adobe Reader 9.3, but still can't get it to work.  Please help!  I need to use Adobe!

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    Are you installing it as an Administrator user?
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  • An internal error occurred....why do I get this message after installing adobe reader

    I have a mac pro, installed the adobe reader, everything fine until I try to use it then I get the message "An internal error occured" what is wrong...thanks, Lucy

    Check for the permissions.
    Login as administrator account.

  • Adobe Reader Startup Error (Internal Error Occurred)

    I've been using adobe reader X without a problem for a long time, until suddenly one day it started poping up a message "An internal error occurred" (marked with a red X), every time I try to run it or open a pdf file. The error pops up even when windows explorer tries to create thumbnails for pdf files, or when I try to save documents as pdfs in Microsoft Office Word.
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  • Adobe Reader X (10.1.3) - An internal error occured.

    Dear fellow Adobe Reader users,
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    Disabling the antivirus software for the installation process.
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    Philipp

    As already two days passed I guess I would reply again, to figure out, whether just nowbody knows a solution to this, or it just got buried.
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  • Adobe Reader X / Windows 7: "Internal error occurred"

    I installed Adobe Reader X for my Windows 7 OS, but each time I attempt to open it I receive an error message: "internal error occurred." There are two (2) user accounts, but only my user account is affected.

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    I downloaded Adobe Reader X 10.1.4  lately and I could not open any pdf file I have and gave a message, "An Internal Error Occurred. I tried to change it under the Program Features for updates and fixes  and re-started my computer. Then I tried to open again a pdf file and a message " Fatal Error", Adobe failed to connect to DDE Server. What do I need to do to fix this up? Is Adobe even aware of this?

    If all things fail and you are not getting a resolution to this. Delete the Windows 7 User profile.   C:\Windows\Users\<user name>
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    Go to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\[SID]    look for the User name.bak
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    If you get lost with those instructions on how to delete user profile.  Go to this link:
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