Adobe XI Pro - Drawing Markup tools not accessible

My drawing markup tools - clouds, polygons, and connecting lines are "grayed" out and not accessible.  All my other tools work. I am using Windows 8 on a desk top.  Any iseas on how to fix this?

You need to disable touch mode.

Similar Messages

  • Adobe Acrobat Pro 10.1.10 not updating - using MAC OS X, v 10.9.5. Help!

    Adobe Acrobat Pro 10.1.10 not updating. Trying to update to version 10.1.13. on MAC OS X, v 10.9.5. All my Adobe CS5.5 Design Premium products update fine.
    First tried automatic updates and go this: Update error:  An error occurred. Please check for updates again later. Error: 1514.
    Then went to Adobe.com to download update.
    Downloaded the 10.1.13 update, started installation but in final stage of installation got this message "The Installation Failed (encountered an error) Contact software manufacturer for assistance.”
    What do I do now? Thanks,

    Hey Marylou Wade,
    We would need the Acrobat installation logs in order to analyze this error. Please follow the below procedure to extract the log :
    - During the installation press Command + L.
    - Installer Log window appears. Now On the top left corner of this window, by default 'Show Errors Only' is selected in drop-down list.
    - Change it to 'Show All Logs'. Now when the installer hangs, copy log from here and send it to us.
    Regards,
    Rahul Tyagi

  • My licensed copy of Adobe Acrobat Pro 9.0 will not load

    My licensed copy of Adobe Acrobat Pro 9.0 will not load - the disk just isn't recognized by our drives any longer. How do I get a replacement disk?  BTW - Adobe support seems to be the worst I've ever experienced from any single company. I am getting no where! It took me forever to find this forum and I am not expecting any results.  Is there a competitor for Adobe Acrobat 9.0?  I need to convert documents to PDF, combine pages, etc.... We are paperless and need these functions.

    Try post 8 in http://forums.adobe.com/thread/1061905.

  • Adobe Acrobat Pro XI download will not install; stalls at preparing files for extraction

    Adobe Acrobat Pro XI download will not install; stalls at preparing files for extraction

    what os?
    what file(s) (name/extension) have your downloaded and is their file size?

  • Adobe Premiere Pro CS6 (mac) will not completely launch.

    After a few weeks idol my Adobe Premiere Pro CS6 (mac) will not completely launch. It tells me a serious error has occurred, it shuts down and the circle continues. I've even reloaded  the app and it happens again. I did upgraded to Yosemite but I can't find anyone else having probs with Yosemite. Any ideas. No luck on the adobe site.

    >did upgraded to Yosemite
    CS6 is about 3 years old... even the latest Cloud versions had to have updates to be compatible... since you have "reloaded" (was that a full uninstall and reinstall?) I have no other suggestions

  • Ei just paid for Adobe Acrobat Pro and I can not download the program, verytime i go to down load it tells me it doesn't download in my language which is english?why is this program I ordered not letting me download

    i just paid for Adobe Acrobat Pro and I can not download the program, every time i go to down load it tells me it doesn't download in my language which is English? why is this program I ordered not letting me download

    http://www.howtogeek.com/120277/how-to-install-flash-on-the-nexus-7-and-other-jelly-bean-devices/
    You do not need a Beta channel build of Firefox (which currently is 32.0b6) to use Flash as the issue was you needed Firefox 27.0 or newer to use the old Flash 11.1 plugin on Android '''4.4'''. after it came out on tablets/phones.
    What Nexus 7 version do you have as there was a 2012 and a 2013 model. A easy way to tell if it is a 2013 is it has a camera on each '''back''' and front while 2012 only has one on front.
    If it is the 2012 then it has a Nvidia Tegra 3 so the old Flash 11.1 Plugin is disabled.
    For reading only as Bugzilla is not a discussion forum or for "me too" comments.
    *[https://bugzilla.mozilla.org/show_bug.cgi?id=968219 Bug 968219 - flash does not work on Nexus 7]
    *[https://bugzilla.mozilla.org/show_bug.cgi?id=957694 Bug 957694 - Hang/deadlock with Flash on 4.4 on Tegra3]

  • Adobe reader pro x license does not accept

    adobe reader pro x license does not accept

    Do you have purchased a license?  If so, do you have a serial number?
    Or did you subscribe to your product?  If so, you need to sign in with your Adobe ID.

  • Adobe Acrobat Pro serial number will not install or register

    I just purchased Adobe Acrobat Pro XI and tried to install it on my computer.  I entered the serial number and registered it.  However, every time i open the program, it warns me that my 30 day trial will expire in 0 days.  I click on "license this software" and enter the serial number again, and register it again.  It works for one instance of use, then the insanity begins all over, and the trial expiration message pops up next time i open the program.
    I have tried uninstalling the software, then running the adobe cleaning tool, restarting the computer, then installing the software again.  This did not solve the problem.
    It is nearly impossible to talk to a human being at Adobe customer support.
    Can anyone help me?

    what os?
    what file(s) (name/extension) have your downloaded and is their file size?

  • Adobe Acrobat Pro X - plug-ins not loaded

    I recently purchased Adobe Acrobat Pro for our company with multiple user licences.  Once installed I noticed a lot of features which were in previous versions are not available.  When I select the “Help” “About Adobe Plug-ins...” tab, almost all of the plug-ins are not loaded. Is this right and if not, how do I fix it. After reading numerous blogs I still do not have an answer – most refer to 3rd party plug-ins but not to this problem. NB: I am not an IT expert, but can help myself fairly well on software. Using Windows 7. Uninstalled Google Chrome as someone suggested it affects the plug-ins (which also did not solve the problem!)

    It's working correctly.
    The Help > About Adobe Plug-ins dialog shows the status of dynamic extensions which ship with Acrobat - not third-party plugins you may have installed yourself. These core extensions are loaded on demand, so if you don't have a document open, very few of them will be loaded. It's why the dialog bothers to tell you their status in the first place.
    Third-party plugins need to be reinstalled if you upgrade to Acrobat X, as the installation folder is different. Some that were written for previous versions won't work with Acrobat X, especially if they're not designed to cope with the Tools Pane or Protected View in 10.1, but they will not appear on that dialog - they appear on the next menu item down, "About Third-Party Plug-ins".
    The UI in Acrobat X is radically different from previous versions, but very few features are actually missing - what are you looking for that you can't find?

  • Recently downloaded Adobe XI Pro in trial, did not purchase software, now adobe reader will not work

    Hello -
    I recently utilized the Adobe XI Pro in trial version, did not need this version for work purposes and did not buy software.
    Now I cannot open any pdf files, have reloaded Adobe Reader but still cannot open any pdf files - does anyone have suggestions on how to fix this?

    Run the cleaner tool and try again.
    http://www.adobe.com/support/contact/cscleanertool.html
    Mylenium

  • Adobe Premiere pro CS6 effects presets not working

    Presets in my Adobe Premiere pro CS6 is not working. What can I do? I need Work with Effect Presets
    Message was edited by: Kevin Monahan

    What do you mean "not working"  What's not working?  What are you wanting to do?
    More information please.

  • Adobe Premiere Pro.exe - Entry Point Not Found

    "The procedure entry point AMTRetrievePersonGUIDWithAuthSource could not be located in the dynamic library C:\Program Files\Adobe\Adobe Premiere Pro CC\PrRegistration.dll"
    Any help guys?

    Are you a registered subscriber or a trial user?
    Was this on your first attempt to launch or has Premiere launched successfully in the past?
    Do you have any other Creative Cloud apps installed and, if so, do they launch?

  • Adobe Premiere Pro CC 2014 Will Not Open But other App like Lightroom will..

    Hello,
    Can someone please help with with this problem!?
    I have just purchased Adobe Creative Student Cloud (the full set) and my Adobe Premiere Pro CC 2014 won't open when clicked on... however other App like Lightroom, indesign etc will... Can some explain why this is and help me load it up so i can start editing!
    Thank you,
    George

    if you failed to reset the preferences, do it manually - Adobe Premiere Pro Help | Preferences
    also, make sure your graphics card drivers are up-to-date.

  • I have Adobe Acrobat Pro and it will not open my Photoshop CS4, error code 148.3 Can you help?

    I have Adobe Acrobat Pro and Windows Vista. I am unable to open my Photoshop CS4, error code 148.3. Can you help me resolve this problem?

    Hi,
    Please try the steps given in following article:
    http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
    Regards,
    Anoop

  • Adobe Photoshop CS5 color replacement tool not working well

    I am using adobe photoshop  CS5, when I use color replacement tool it replace color with its own choice not mine and I have visited many blogs but no solution
    Please contact me at: [ links removed by admin ] I shall be very thankful

      This is picture before color replacement tool and this is after whereas i needed white backgroud and black foreground. I visited many blogs but couldn't do it correctly.

Maybe you are looking for