Adobe XI trial has stopped my use of previous version of Acrobat reader now that trial is over

Now that my Trial period is over  of Adobe XI Pro, I cannot use my old Acrobat reader, nor open any of my .pdf files!!!!!!!!!!!
Need fix.  Reloading Acrobat reader does not seem to fix this issue.

You’ll need to uninstall all traces of Acrobat first, then load the Reader.

Similar Messages

  • Adobe InDesign CC has stopped working

    When trying to open InDesign CC (Trial), get error message "
    Adobe InDesign CC has stopped working." 
    and
    It caused other problems in computer.  Proessional technician who cleaned up computer uninstalled inDesign - saying it appeared to be corrupt - and that I should redownload it and reinstall.
    I did that, but the same messages still appear. 
    Any suggestions?

    This is weird. I re-built my PC a couple of weeks ago and re-installed all the Adobe CC products that I use. Before that, I always found the InDesign defaults file with no trouble. However, now it is nowhere to be found. The path you give in Replace your Preferences doesn't exist. There isn't even an 'appdata' folder. I have searched the whole of the drive and found neither appdata nor InDesign defaults. I have launched Id many times since the re-build, but the path has not been created. Could appdata be hidden? If so, how do I reveal it? All help appreciated.

  • Adobe Bridge CC has stopped working -again

    After many months of pain caused by Bridge CC not working it seemed to be cleared up in Sept '14. (I used just about every fix that was suggested incl. preferences changed to have no program load on startup, managing cache, etc.) I has been working flawlessly until today. My pc notified re: windows updates were ready to install. I cleaned my pc, closed all programs and installed 23 updates. (Win7, 64bit) Updates seemed to install cleanly but Bridge CC will not open and displays a white screen and the msg "Adobe Bridge CC has stopped working" This began immediately after the os updates were installed so I suspected that was the issue. I restored the pc to before the updates and CC will still not open (stopped) and in desperation I tried Bridge CS6. CS6 opened normally and I was able to open a folder. Touching the space bar should have opened the selected file to full screen image but instead I got the same error msg now saying Adobe Bridge CS6 has stopped working. I have the same programs on my laptop and CC opens and works properly. So that sounds like my pc and not Bridge is the problem but there is an incompatibility somewhere and I am stuck and my work is piling up as I speak. I need my bridge back!

    This problem has been solved by Microsoft, rebuilt Win7. I would like to delete my question to reduce clutter here but I don't know how to delete it. A moderator may delete this if they wish or someone can add to my reply and instruct me. Thanks!

  • Adobe Bridge CS6 has stopped working - has issue been resolved?

    Hello.
    I am experiencing the above problem with a new install of CS6.
    Has this issue been resolved?
    CS6 Design and Web Premium installed on Win 7 pro 64 bit Dell Precision laptop. Error with Adobe Bridge cs6: "Adobe Bridge CS6 has stopped working", problem event name "APPCRASH". Error occurs when opening Bridge from Photoshop and other apps (Browse in Bridge) and directly from desktop or start menu. Also a cache directory is not being created under c:\user\<user>\appdata\roaming\adobe\bridge\. Holding ctrl key down and double clicking icon gets same message, cannot get at reset window.
    Performed the following with no change: verified Bridge and full suite is on latest version (Bridge=5.0.2.4); created desktop icon directly from bridge.exe; verified application was installed and is starting with administrator privileges; verified latest display driver installed; performed complete uninstall of CS6, CC cleaner tool run, then full reinstall; Error under Event Viewer: faulting application: Bridge.exe and faulting module name: ntdll.dll; disabled UAC; tested memory for damage using MemTest86-good.
    Thanks for any help you can provide.

    A follow up to the above.
    There appears to be a number of possible causes for this type of error. In my case it was somewhat specific. I had a stand alone copy on this same machine previously of Adobe Photoshop CS2 (only) which was completely uninstalled prior to the installation of CS6. There is an issue with Bridge CS6 being installed on a machine that has Bridge CS2 on it. I wasn't aware of Bridge being present with my copy of Photoshop CS2 but apparently there were at least some components of Bridge CS2 left after the uninstall. The workaround that solved the issue for me was the creation of an empty folder:
    C:\Users\[your user name]\AppData\Roaming\Adobe\Bridge CS2
    For those of you who may have this situation.
    Here is where I found the solution (sixth thread down):
    Bridge CS6 won't open running on Win7

  • Adobe Photoshop CS4 has Stopped Working on Windows 7

    Hey guys and girls. I recently got a new computer running Windows 7 64bit. I still have good ol photoshop cs4 and wanted to use it on this new computer. The install process was completed and as I started the program, I get the "Adobe Photoshop CS4 has stopped working" box. I've looked through some forums, and a lot of them mention the wacom tablet issue, which is not the issue since I've yet to install the drivers for my tablet. Has anyone come across this problem at all? This is what shows up when I get that error box.
    C:\Users\Administrator\AppData\Local\Temp\WERCA9F.tmp.WERInternalMetadata.xml
      C:\Users\Administrator\AppData\Local\Temp\WERE1B8.tmp.appcompat.txt
      C:\Users\Administrator\AppData\Local\Temp\WERE246.tmp.mdmp
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    The first thing that I would do is insure that you have the latest video driver installed (but do keep any older ones, just in case you must roll-back - newest is not always the best).
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  • Keep Getting Adobe RoboHelp 9 has stopped working Message

    I am running on Windows 7 Professional, SP1, 4GB RAM, 64-bit OS, with Administrative privileges using Adobe RoboHelp version 9.0.1.232. I am creating projects on my C drive and linking them to Word 2010 docx files that are on the network then generating them as AIR files for testing purposes at this point. Each linked document is a technical manual (with a TOC and index) having anywhere between 100 and 1000 pages. The plan is to create a project for each of the 20 manuals then link them together and generate a Master Project as an AIR file to distribute to our customers. The manuals contain flowcharts, bullets, numbered lists, images, tables, hyperlinks, etc with approximately 100 custom styles defined in one Normal.dotm file. Only defined styles are used in each of the manuals and all manuals use the same Normal.dotm file. Each custom style is linked to a corresponding style in a custom RoboHelp css file used by all RH projects. 
    I have a default project that is used to create each separate project which includes a linked docx file that contains each of the custom styles so I do not have to link each Word style to the corresponding RH style every time I create a project for a different manual. My process is this: create project, link docx file, change Properties to create new TOC, Index, Glossary, Generate the linked document, Update linked document (when applicable), generate the AIR file, then update the Word document (in Word) as necessary. I then Update the linked document in RH and generate the AIR file again....and keep doing that until it looks good.  So far, I have successfully created projects for 11 manuals with projects ranging in size from 20 to 50 MB. So I know the problem is not my styles, etc.
    My problem is this....I will sometimes get the message 'Adobe RoboHelp 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available'. Sometimes, I will get the message when the manual has been updated in Word and I select Update in RoboHelp while other times it occurs when I am first getting the project set up. Right now, I am getting this message when I select Generate for the linked manual. I checked my application log file and see that I am getting an EventID 1000, Task Category 100 error. The manual is 477 pages/7.6 MB and the RoboHelp project is 42 MB and has only two really small flowcharts.  I have successfully created a project for this manual a couple times before after updating the Word document for things I saw in the AIR file, but when I selected Update in RH, I would get the message and the project was then corrupt so I had to start over. I know it is not an installation problem because I can then open another project and it works fine.
    Things I have tried without success: copied the linked manual to my C drive to remove the network aspect. Closed all other applications so only the Word document and RoboHelp are open. My experience has been that in most cases, RoboHelp is happier when I have the manual I am working with open in Word but have also tried it without Word running. I have tried creating the project on the root of C instead of in my folder. Tried it when no one else was on the network (5 am). In one case, I pulled out a chapter that was about 50 pages of flowcharts - which fixed that one. All our flowcharts are inserted into borderless tables as metafiles so they are not free-floating.
    Any help anyone could give me as to why this is happening or what I can do differently so as to prevent this from happening would be greatly appreciated.
    Thank you!
    Kathi

    My inclination is that it is something in the projects or in the manuals being linked that is the culprit because that is where the consistency lies - projects were created identically and manuals all follow identical formats. The problem typically only occurs after the project has been successfully created and the manual is subsequently updated and I am syncing the manual in RH so I can generate a new AIR file. This is the first time the project has consistently corrupted every time I try to generate the Word document after linking it in RH. This makes little sense to me since it generated fine a couple weeks ago and I did nothing special when I updated it in Word yet when I tried to update it in RH, that is when it originally corrupted. The bottom line is that I cannot 100% trust that any project I run will work the next time. I end up just crossing my fingers and hoping for the best.
    My problems seemed to start once I went to RH9 (from RH8) because we had upgraded from MS Office 2003 to the 2010 version and I needed 9 for the docx extension. Like I said, it is not all the time - I can be beating my head against the wall getting one of the projects to work, then create 3 more projects that have no problems and then the next one leaves me wanting to throw my PC through a window....
    Deleting the CPD does not corrupt the project, it just removes my default linked document that allows me to circumvent linking the styles individually for that project. Once I have a manual linked and I remove the CPD, it just creates a new one. What I am saying is that if I delete the CPD file, it does not prevent the project from corrupting nor does it make the corrupted project viable again.
    thanks!
    Kathi

  • Adobe RoboHelp 9 has stopped working

    RH9 | WebHelp
    I've copied an existing project and applied a new stylesheet. This has involved multiple "find and replace" actions in order to change old styles to my new styles. All was going well - everything looked fine and the project compiled without a problem. However, after further changes the compile has stopped working. As I start compiling the following message appears as the process starts updating files "Adobe RoboHelp 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    I've tried deleting the CPD file, but it doesn't make any difference. I've also tried removing the last topics I've worked on, but again it's just the same.
    Does anyone have any ideas? I've spent over a day re-styling the project and don't want to lose what I've done.
    Thanks

    Find and replace for style names done correctly should not cause this. If you searched for something like <p class="me"> and replaced it with <p class="you"> and that class was not quite what was in the CSS, RoboHelp would display your topics with the style name showing in block capitals rather than crash.
    My first thought was that something else had been changed unintentionally and was causing this. Then I noted you said it had compiled the first time after you had made the changes. At the moment I am a bit stumped on what it could be.
    The first thing I would try is to generate some other form of help, try Microsoft HTML Help (CHM). If that too fails, then you might have to go for working on a backup as below. However, if it works, I would then create a new webhelp layout by right clicking in the SSL and selecting Create New, not the Duplicate option. If that fails then you may have to work on a backup of the project before you did the find and replace, you did make one didn't you?
    Ttake a fresh copy of the backup so that you retain an untouched copy. Then copy your new CSS from the broken project into a working copy of the backup using Windows Explorer. Manually apply a few of the styles to a few topics and then test compiling. If that works, then do the find and replace work again testing after each style has been changed. After each successful pass, create a backup in case it goes wrong at the next stage. Before you start any find and replace, post back what you are using for that.
    Good luck and post back how you get on.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Adobe photoshop CC has stopped workng

    When I worked with photoshop I get this error message that adobe photoshop CC has stopped working. please help me...
    Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
    Operating System: Windows 8 64-bit
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2527 MHz
    Built-in memory: 3894 MB
    Free memory: 1479 MB
    Memory available to Photoshop: 3233 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    Photoshop crashed on 15/10/2013 at 14:10:11 (GetImageViewResourceSharingGLContext)
    The GPU Sniffer crashed on 15/10/2013 at 14:15:33
    OpenCL Unavailable
    OpenGL Version: unknown
    Video Rect Texture Size: 0
    OpenGL Memory: 0 MB
    Video Card Vendor: unknown
    Video Card Renderer: unknown
    No video card detected
    Serial number: Tryout Version
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
    Temporary file path: C:\Users\HOQUEW~1\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 50,0G, 15,3G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
    Installed components:
       ACE.dll   ACE 2013/03/19-12:09:02   79.535293   79.535293
       adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
       AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  
       AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13   79.533484
       AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517   79.499517
       AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768  
       AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481   79.151481
       AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481
       AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481   79.151481
       adobe_caps.dll   Adobe CAPS   7,0,0,21  
       AGM.dll   AGM 2013/03/29-12:09:59   79.536232   79.536232
       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
       aif_core.dll   AIF   5.0   79.534508
       aif_ocl.dll   AIF   5.0   79.534508
       aif_ogl.dll   AIF   5.0   79.534508
       amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
       ARE.dll   ARE 2013/03/19-12:09:02   79.535293   79.535293
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2013/03/19-12:09:02   79.535293   79.535293
       BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293   79.535293
       boost_date_time.dll   DVA Product   7.0.0  
       boost_signals.dll   DVA Product   7.0.0  
       boost_system.dll   DVA Product   7.0.0  
       boost_threads.dll   DVA Product   7.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.1.6.30158   2.1.6.30158
       CITThreading.dll   Adobe CITThreading   2.1.6.30158   2.1.6.30158
       CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293   79.535293
       dvaaudiodevice.dll   DVA Product   7.0.0  
       dvacore.dll   DVA Product   7.0.0  
       dvamarshal.dll   DVA Product   7.0.0  
       dvamediatypes.dll   DVA Product   7.0.0  
       dvaplayer.dll   DVA Product   7.0.0  
       dvatransport.dll   DVA Product   7.0.0  
       dvaunittesting.dll   DVA Product   7.0.0  
       dynamiclink.dll   DVA Product   7.0.0  
       ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742
       FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561   79.151561
       filter_graph.dll   AIF   5.0   79.534508
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       imslib.dll   IMSLib DLL   7.0.0.37  
       JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139   79.248139
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession   2.1.2.1756  
       mediacoreif.dll   DVA Product   7.0.0  
       MPS.dll   MPS 2013/03/15-13:25:52   79.535029   79.535029
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1.   1.
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CC   CC  
       Plugin.dll   Adobe Photoshop CC   CC  
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34  
       PSArt.dll   Adobe Photoshop CC   CC  
       PSViews.dll   Adobe Photoshop CC   CC  
       SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742   79.535742
       ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
       updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
       WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
    Required plug-ins:
       3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Accented Edges 14.0
       Adaptive Wide Angle 14.0
       Angled Strokes 14.0
       Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Bas Relief 14.0
       BMP 14.0
       Camera Raw 8.0
       Camera Raw Filter 8.0
       Chalk & Charcoal 14.0
       Charcoal 14.0
       Chrome 14.0
       Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Color Halftone 14.0
       Colored Pencil 14.0
       CompuServe GIF 14.0
       Conté Crayon 14.0
       Craquelure 14.0
       Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Crop and Straighten Photos Filter 14.0
       Crosshatch 14.0
       Crystallize 14.0
       Cutout 14.0
       Dark Strokes 14.0
       De-Interlace 14.0
       Dicom 14.0
       Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Diffuse Glow 14.0
       Displace 14.0
       Dry Brush 14.0
       Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Embed Watermark 4.0
       Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Extrude 14.0
       FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Fibers 14.0
       Film Grain 14.0
       Filter Gallery 14.0
       Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Fresco 14.0
       Glass 14.0
       Glowing Edges 14.0
       Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Grain 14.0
       Graphic Pen 14.0
       Halftone Pattern 14.0
       HDRMergeUI 14.0
       IFF Format 14.0
       Ink Outlines 14.0
       JPEG 2000 14.0
       Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Lens Blur 14.0
       Lens Correction 14.0
       Lens Flare 14.0
       Liquify 14.0
       Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mezzotint 14.0
       Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mosaic Tiles 14.0
       Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Neon Glow 14.0
       Note Paper 14.0
       NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Ocean Ripple 14.0
       Oil Paint 14.0
       OpenEXR 14.0
       Paint Daubs 14.0
       Palette Knife 14.0
       Patchwork 14.0
       Paths to Illustrator 14.0
       PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Photocopy 14.0
       Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Pinch 14.0
       Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Plaster 14.0
       Plastic Wrap 14.0
       PNG 14.0
       Pointillize 14.0
       Polar Coordinates 14.0
       Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Poster Edges 14.0
       Radial Blur 14.0
       Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Read Watermark 4.0
       Reticulation 14.0
       Ripple 14.0
       Rough Pastels 14.0
       Save for Web 14.0
       ScriptingSupport 14.0
       Shake Reduction 14.0
       Shear 14.0
       Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Smart Blur 14.0
       Smudge Stick 14.0
       Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Spatter 14.0
       Spherize 14.0
       Sponge 14.0
       Sprayed Strokes 14.0
       Stained Glass 14.0
       Stamp 14.0
       Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Sumi-e 14.0
       Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Targa 14.0
       Texturizer 14.0
       Tiles 14.0
       Torn Edges 14.0
       Twirl 14.0
       Underpainting 14.0
       Vanishing Point 14.0
       Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Water Paper 14.0
       Watercolor 14.0
       Wave 14.0
       Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Wind 14.0
       Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       ZigZag 14.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Adobe Exchange
       Kuler
    Installed TWAIN devices: NONE

    wasim hoque2 wrote:
    ... The GPU Sniffer crashed on 15/10/2013 at 14:15:33
    Visit the web site of the maker of your video card, find the display driver release that matches your hardware and operating system, download and install.  Display driver updates solve many problems.
    -Noel

  • Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''

    Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''

    Hi Joshh,
    Can you share the crash dump with me.
    The steps to get the crash dump file are:
    Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
    In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
    It will display a dialog which says that it will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
    Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
    Look there for the file name “Illustrator.dmp” and share it with [email protected] using dropbox.
    With Best Regards,
    Raghuveer

  • Adobe Photoshop cc has stopped working when saving file.

    Whenever i save a file in Photoshop CC or i save as it crashes and gives me the "Adobe Photoshop cc has stopped working" so i cant use Photoshop CC for this reason. I have it sometimes with Illustrator CC as well.
    Please Advise.

    Here is the log of the last quit
    Hope this is hellpfull
    Date/Time:       2013-09-29 17:06:42 -0400
    OS Version:      10.8.5 (Build 12F37)
    Architecture:    x86_64
    Report Version:  11
    Command:         Photoshop
    Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
    Version:         14.0.0 (14.0.0.221)
    Parent:          launchd [286]
    PID:             566
    Event:           hang
    Duration:        1.95s
    Steps:           19 (100ms sampling interval)
    Hardware model:  iMac9,1
    Active cpus:     2
    Free pages:      317898 pages (-1454)
    Pageins:         709 pages
    Pageouts:        0 pages
    Process:         Adobe Photoshop CC [566]
    Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
    Architecture:    x86_64
    Parent:          launchd [286]
    UID:             501
    Task size:       57801 pages (+81)
    Pageins:         688 pages
    CPU Time:        1.250s
      Thread 0x3837     DispatchQueue 1          priority <multiple> cpu time   1.242s
      19 ??? (Adobe Photoshop CC + 11476) [0x100002cd4]
        19 ??? (Adobe Photoshop CC + 2939337) [0x1002cd9c9]
          19 ??? (Adobe Photoshop CC + 2939116) [0x1002cd8ec]
            19 ??? (Adobe Photoshop CC + 557570) [0x100088202]
              19 ??? (Adobe Photoshop CC + 23689692) [0x1016979dc]
                19 ??? (Adobe Photoshop CC + 23684834) [0x1016966e2]
                  19 -[NSApplication run] + 517 (AppKit) [0x7fff86d511a3]
                    19 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff86d59df2]
                      19 _DPSNextEvent + 685 (AppKit) [0x7fff86d5a533]
                        19 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff884b6ae3]
                          19 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff884b6b94]
                            19 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff884b6eb4]
                              19 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff882460e2]
                                19 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff88246ad9]
                                  19 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff8826131d]
                                    19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff88261804]
                                      19 __NSFireTimer + 96 (Foundation) [0x7fff88e26463]
                                        19 ??? (Adobe Photoshop CC + 23685076) [0x1016967d4]
                                          19 ??? (Adobe Photoshop CC + 555523) [0x100087a03]
                                            19 ??? (Adobe Photoshop CC + 555879) [0x100087b67]
                                              19 ??? (Adobe Photoshop CC + 582890) [0x10008e4ea]
                                                19 ??? (Adobe Photoshop CC + 6254700) [0x1005f706c]
                                                  19 ??? (Adobe Photoshop CC + 604834) [0x100093aa2]
                                                    19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
                                                      19 ??? (Adobe Photoshop CC + 17506899) [0x1010b2253]
                                                        19 OWLWidgetShow + 491 (AdobeOwl) [0x103fafc99]
                                                          19 ??? (AdobeOwl + 308931) [0x103fb06c3]
                                                            19 ??? (AdobeOwl + 256710) [0x103fa3ac6]
                                                              19 ??? (AdobeOwl + 161506) [0x103f8c6e2]
                                                                19 ??? (AdobeOwl + 334704) [0x103fb6b70]
                                                                  19 ??? (AdobeOwl + 330364) [0x103fb5a7c]
                                                                    19 ??? (AdobeOwl + 332051) [0x103fb6113]
                                                                      19 ??? (AdobeOwl + 848852) [0x1040343d4]
                                                                        19 ??? (AdobeOwl + 849218) [0x104034542]
                                                                          19 ??? (AdobeOwl + 861426) [0x1040374f2]
                                                                            19 ??? (AdobeOwl + 474217) [0x103fd8c69]
                                                                              19 ??? (AdobeOwl + 586520) [0x103ff4318]
                                                                                19 ??? (AdobeOwl + 551259) [0x103feb95b]
                                                                                  19 ??? (AdobeOwl + 549120) [0x103feb100]
                                                                                    19 ??? (AdobeOwl + 505385) [0x103fe0629]
                                                                                      19 -[NSView(NSInternal) _setHidden:setNeedsDisplay:] + 1511 (AppKit) [0x7fff86d3dd61]
                                                                                        19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
                                                                                          19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
                                                                                            19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
                                                                                              19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
                                                                                                 19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
                                                                                                   19 -[NSView _recursiveLostHiddenAncestor] + 187 (AppKit) [0x7fff86f3ba5b]
                                                                                                     19 ??? (Adobe Photoshop CC + 24444340) [0x10174fdb4]
                                                                                                       19 ??? (Adobe Photoshop CC + 17503868) [0x1010b167c]
                                                                                                         19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
                                                                                                           19 ??? (Adobe Photoshop CC + 17504358) [0x1010b1866]
                                                                                                             19 ??? (Adobe Photoshop CC + 1000653) [0x1000f44cd]
                                                                                                               19 ??? (Adobe Photoshop CC + 557849) [0x100088319]
                                                                                                                 19 ??? (Adobe Photoshop CC + 631924) [0x10009a474]
                                                                                                                   19 ??? (Adobe Photoshop CC + 7065255) [0x1006bcea7]
                                                                                                                     19 ??? (Adobe Photoshop CC + 6973579) [0x1006a688b]
                                                                                                                       19 ??? (Adobe Photoshop CC + 24625641) [0x10177c1e9]
                                                                                                                         19 ??? (Adobe Photoshop CC + 23160896) [0x101616840]
                                                                                                                           19 ??? (Adobe Photoshop CC + 23142888) [0x1016121e8]
                                                                                                                             19 ??? (Adobe Photoshop CC + 6402318) [0x10061b10e]
                                                                                                                               19 ??? (Adobe Photoshop CC + 12770453) [0x100c2dc95]
                                                                                                                                 19 ??? (Adobe Photoshop CC + 12825102) [0x100c3b20e]
                                                                                                                                   19 ??? (Adobe Photoshop CC + 12705907) [0x100c1e073]
                                                                                                                                     19 ??? (Adobe Photoshop CC + 12707913) [0x100c1e849]
                                                                                                                                       19 ??? (Adobe Photoshop CC + 12043716) [0x100b7c5c4]
                                                                                                                                         19 ??? (Adobe Photoshop CC + 12044044) [0x100b7c70c]
                                                                                                                                           19 ??? (Adobe Photoshop CC + 12048998) [0x100b7da66]
                                                                                                                                             19 ??? (Adobe Photoshop CC + 12136260) [0x100b92f44]
                                                                                                                                               19 ??? (AdobeCoolType + 352967) [0x104b5e2c7]
                                                                                                                                                 19 CTCleanup + 723399 (AdobeCoolType) [0x104c17245]
                                                                                                                                                   19 CTCleanup + 388274 (AdobeCoolType) [0x104bc5530]
                                                                                                                                                     19 CTCleanup + 388431 (AdobeCoolType) [0x104bc55cd]
                                                                                                                                                       14 CTCleanup + 723688 (AdobeCoolType) [0x104c17366]
                                                                                                                                                         14 ??? (AdobeCoolType + 74581) [0x104b1a355]
                                                                                                                                                           14 CTCleanup + 325358 (AdobeCoolType) [0x104bb5f6c]
                                                                                                                                                             14 CTCleanup + 324094 (AdobeCoolType) [0x104bb5a7c]
                                                                                                                                                               14 CTCleanup + 1024875 (AdobeCoolType) [0x104c60be9]
                                                                                                                                                                 14 CTCleanup + 1023752 (AdobeCoolType) [0x104c60786]
                                                                                                                                                                   14 CTCleanup + 1003223 (AdobeCoolType) [0x104c5b755]
                                                                                                                                                                     14 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
                                                                                                                                                                       14 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
                                                                                                                                                                         14 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
                                                                                                                                                                           14 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
                                                                                                                                                                             14 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
                                                                                                                                                                               14 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
                                                                                                                                                                                 6  TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
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                                                                                                                                                                                     6  TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
                                                                                                                                                                                       6  TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
                                                                                                                                                                                         3  TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
                                                                                                                                                                                            2  TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
                                                                                                                                                                                              1  TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 299 (libFontParser.dylib) [0x7fff8b4f61bf]
                                                                                                                                                                                                1  memmove$VARIANT$sse3x + 33 (libsystem_c.dylib) [0x7fff852a6209]
                                                                                                                                                                                                  1  <executing in user space>
                                                                                                                                                                                              1  TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 236 (libFontParser.dylib) [0x7fff8b4f6180]
                                                                                                                                                                                                1  reallocf + 18 (libsystem_c.dylib) [0x7fff8530a96c]
                                                                                                                                                                                                  1  realloc + 125 (libsystem_c.dylib) [0x7fff852d2cbc]
                                                                                                                                                                                                    1  szone_size + 177 (libsystem_c.dylib) [0x7fff852d441b]
                                                                                                                                                                                                      1  <executing in user space>
                                                                                                                                                                                            1  TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
                                                                                                                                                                                              1  TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
                                                                                                                                                                                                1  TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
                                                                                                                                                                                                  1  TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
                                                                                                                                                                                                    1  TType1LWFNResourceChain::GetNextResource() const + 65 (libFontParser.dylib) [0x7fff8b4f4a9b]
                                                                                                                                                                                                      1  TResourceFileDataSurrogate::operator=(TResourceFileDataSurrogate const&) + 47 (libFontParser.dylib) [0x7fff8b4f4af9]
                                                                                                                                                                                                        1  free + 199 (libsystem_c.dylib) [0x7fff852d28c8]
                                                                                                                                                                                                          1  szone_free_definite_size + 1071 (libsystem_c.dylib) [0x7fff852d8458]
                                                                                                                                                                                                            1  <executing in user space>
                                                                                                                                                                                         2  TParsingContext::DoParse(TParserDictionary const*) + 267 (libFontParser.dylib) [0x7fff8b4f135b]
                                                                                                                                                                                            1  TParsingContext::GetFixedArray(int*, unsigned int) + 1 (libFontParser.dylib) [0x7fff8b4f4f07]
                                                                                                                                                                                              1  <executing in user space>
                                                                                                                                                                                            1  TParsingContext::HandleReaction(int) + 4307 (libFontParser.dylib) [0x7fff8b4f367f]
                                                                                                                                                                                              1  TParsingContext::DoEncoding(TEncodingProtocol*) + 410 (libFontParser.dylib) [0x7fff8b4f3f1a]
                                                                                                                                                                                                1  TParsingContext::InterpretInteger(char*) + 112 (libFontParser.dylib) [0x7fff8b4f3d20]
                                                                                                                                                                                                  1  strtol_l + 13 (libsystem_c.dylib) [0x7fff8530cebf]
                                                                                                                                                                                                    1  <executing in user space>
                                                                                                                                                                                         1  TParsingContext::DoParse(TParserDictionary const*) + 743 (libFontParser.dylib) [0x7fff8b4f1537]
                                                                                                                                                                                            1  TParsingContext::SkipTo(Token) + 96 (libFontParser.dylib) [0x7fff8b4f188a]
                                                                                                                                                                                              1  TParsingContext::GetToken() + 1736 (libFontParser.dylib) [0x7fff8b4f1f9a]
                                                                                                                                                                                                1  TParsingContext::ScanString() + 460 (libFontParser.dylib) [0x7fff8b4f3aea]
                                                                                                                                                                                                  1  <executing in user space>
                                                                                                                                                                                 6  TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff8b4da351]
                                                                                                                                                                                   6  TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
                                                                                                                                                                                     6  TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
                                                                                                                                                                                       6  RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
                                                                                                                                                                                         6  CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
                                                                                                                                                                                          *6  hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
                                                                                                                                                                                             *6  user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
                                                                                                                                                                                               *6  vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
                                                                                                                                                                                                 *6  thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
                                                                                                                                                                                                   *6  ??? (mach_kernel + 190673) [0xffffff800022e8d1]
                                                                                                                                                                                                     *6  machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
                                                                                                                                                                                 2  TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff8b4da7db]
                                                                                                                                                                                   2  TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
                                                                                                                                                                                     2  TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
                                                                                                                                                                                       2  RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
                                                                                                                                                                                         2  CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
                                                                                                                                                                                          *2  hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
                                                                                                                                                                                             *2  user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
                                                                                                                                                                                               *2  vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
                                                                                                                                                                                                 *2  thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
                                                                                                                                                                                                   *2  ??? (mach_kernel + 190673) [0xffffff800022e8d1]
                                                                                                                                                                                                     *2  machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
                                                                                                                                                       5  CTCleanup + 723728 (AdobeCoolType) [0x104c1738e]
                                                                                                                                                         5  CTCleanup + 847613 (AdobeCoolType) [0x104c3577b]
                                                                                                                                                           5  CTCleanup + 832864 (AdobeCoolType) [0x104c31dde]
                                                                                                                                                             5  ??? (AdobeCoolType + 41324) [0x104b1216c]
                                                                                                                                                               5  ??? (AdobeCoolType + 31271) [0x104b0fa27]
                                                                                                                                                                 5  CTCleanup + 1022127 (AdobeCoolType) [0x104c6012d]
                                                                                                                                                                   5  CTCleanup + 1016665 (AdobeCoolType) [0x104c5ebd7]
                                                                                                                                                                     5  CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
                                                                                                                                                                       5  CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
                                                                                                                                                                         5  CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
                                                                                                                                                                           5  CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
                                                                                                                                                                             5  create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
                                                                                                                                                                               5  FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
                                                                                                                                                                                 5  TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
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                                                                                                                                                                                     5  TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
                                                                                                                                                                                       5  TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
                                                                                                                                                                                         3  TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
                                                                                                                                                                                            1  TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
                                                                                                                                                                                              1  TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
                                                                                                                                                                                                1  TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
                                                                                                                                                                                                  1  TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
                                                                                                                                                                                                    1  TType1LWFNResourceChain::GetNextResource() const + 54 (libFontParser.dylib) [0x7fff8b4f4a90]
                                                                                                                                                                                                      1  TResourceFileDataSurrogate::TResourceFileDataSurrogate(TResourceForkSurrogate const&, unsigned int, short) + 42 (libFontParser.dylib) [0x7fff8b4e1764]
                                                                                                                                                                                                        1  operator new(unsigned long) + 34 (libstdc++.6.dylib) [0x7fff83fd9347]
                                                                                                                                                                                                          1  malloc + 41 (libsystem_c.dylib) [0x7fff852d2bd7]
                                                                                                                                                                                                            1  malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff852d2183]
                                                                                                                                                                                                              1  _spin_lock$VARIANT$mp + 13 (libsystem_c.dylib) [0x7fff852a7f6d]
                                                                                                                                                                                                                1  <executing in user space>
                                                                                                                                                                                            1  TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
                                                                                                                                                                                              1  TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 409 (libFontParser.dylib) [0x7fff8b4f622d]
                                                                                                                                                                                                1  <executing in user space>
                                                                                                                                                                                            1  TParsingContext::DoCharStrings() + 342 (libFontParser.dylib) [0x7fff8b4f5c5e]
                                                                                                                                                                                 

  • Adobe Photoshop CS5 has stopped working (Win 7, 64 bit)

    I am trying to run Photoshop CS5 on Windows 7 64bit. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens. The only option on the error is "Close Program".
    I am on a computer with an i7 processor and 12GB of memory. I have two Nvidia GTS 250 video cards, running four monitors.
    Over the course of the last day, I have reformatted my computer, and reinstalled Windows twice. I have reinstalled the CS5 Master Suite more times than I can remember. I have also downloaded and installed the latest video card drivers from Nvidia.
    I continue to have the same problem every time I try to open any of the programs in the CS5 suite.
    The only time I have come close to getting it to work was immediately after installing the new Nvidia drivers, before restarting my computer. I was able to open it one time without it crashing, Once I restarted my computer, Photoshop continued to give me the same error every time I try to open it.
    I have no other software installed on my computer. It is a brand new installation of Windows 7.
    I have been on the phone with Adobe technical suuport for about an hour and a half, and I have yet to get a single suggestion other than attempting an install with my network cable unplugged. Other than that, they seem to be fond of transfering me back and forth between departments (and asking me to repeat all of my information every time).
    As you can probably tell, I am very frustrated at this point and would greatly appreciate any suggestions.
    Thanks,
    Trevor

    My scenario and history:
    Windows Vista Ultimate and now Windows 7 Ultimate
    NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference.  Drivers irrelevant.
    2 x Xeon 5160 (so total 4 cores)
    24Gb RAM
    PS CS 4 or 5
    4 monitors - - yep it is the 4 monitor thing.
    Fails everytime as you describe.
    Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
    A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
    Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\    (or CS4 - depending on version)
    Locate File:
    ScriptingSupport.8li
    Disable this extension by renaming the file with a tilde in front of the file name.  Thus:
    ~ScriptingSupport.8li
    Start Photoshop - it works and is mainly functional.
    The only real downside I have discovered is that disabling this scripting extension means you cannot use some of the built in scripts under FILE - SCRIPTS - the biggest PIA for me being the Contact Sheet builder no longer works.  But as I now use Lightroom to create contact sheets - this is not a big loss.  Other scripting functionality - I am sure is affected - but not to a point I find PS unusable.
    ADOBE - if you read this - it has been that extesion now for the last two editions of PS.

  • Adobe Photoshop CS5 has stopped working

    I have Windows 7 I just installed Adobe photoshop CS5 Extended. It starts fine but when I start to open a picture I get the message
    Adobe Photoshop CS5 has stopped working windows will shut it down.
    Any ideas of what the problem is.

    Mylenium, why do you feel there is a need to run the first time as Administrator?  Do you know of install failures that would leave files or registry entries with improper permissions?  I've not been hearing of this behavior with the new versions; certainly Photoshop has known about Windows' UAC feature for quite a long time.
    Rjleys, I suggest that you try (before opening an image) going into Edit - Preferences - Performance and disabling the [ ] Use OpenGL Drawing setting.   Close and restart Photoshop after making this change.
    If this works around the problem, you should update your video drivers from the web site of the manufacturer of your video card.  It may be that the OpenGL operations Photoshop is trying to perform may be causing a fault in your drivers, resulting in an applilcation crash.
    What kind of video card do you have?
    Here are the links to the driver update pages for the two big video card makers:
    ATI :     http://www.amd.com/us/Pages/AMDHomePage.aspx
    nVidia:  http://www.nvidia.com/Download/index.aspx?lang=en-us
    -Noel

  • "Adobe Photoshop CS4 has stopped working" error in Win7?

    Hi All,
    I’m getting the following error message when ever I try to use the Phtoshop and the program gets close.
    “Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
    Please see the following error event.
    Problem signature:
      Problem Event Name             :APPCRASH
      Application Name                  :Photoshop.exe
      Application Version               :11.0.0.0
      Application Timestamp         :48d3882e
      Fault Module Name              :KERNELBASE.dll
      Fault Module Version           :6.1.7601.17651
      Fault Module Timestamp     :4e211319
      Exception Code                    :c00000fd
      Exception Offset                   :0000e49d
      OS Version:                            :6.1.7601.2.1.0.768.3
      Locale ID:                                 :1057
    Please advise what is the problem..?
    my notebook spesification :
    Cpu intel core i5 3210m.
    Memory 4GB.
    OS Windows 7 home premium 64 bit ( 6.1 build 7610 ).
    Vga NVIDIA GeForce GT 630M 2GB.
    please help, thank you...

    Run the Creative Suite Cleaner Tool, reinstall the program. Make sure to run it with sufficient user privileges.
    Mylenium

  • Adobe Photoshop Lightroom has stopped working error

    Updated to latest CC version - everything worked as expected for a couple of days - earlier this afternoon LR started (and continues) to crash. "Adobe Photoshop Lightroom has stopped working" error - I followed various bits of support instructions - uninstalling - re-installing - signing out and back in - downloaded and engaged "Adobe Creative Suite Cleaner Tool" - now, several hours later, the problem has not been resolved - I urgently need to get back to my project. Unfortunately, I even followed the thread that instructed to uninstall the previous 5.7.1 version.
    Please assist asap - regards Kalli

    Did not tinker with any of the setting options in the preference dialog. Just installed and worked successfully for a couple of days using the default settings.
    Since the first crash some hours ago, LR has not stayed open making it impossible to try different settings.
    The default install provided a fully working app - I tried out the new feature and soon after went back to my project.
    Could the fact that I uninstalled the previous - 5.7.? version have anything to do with this?
    How can I re-install the previous version at it was stable?
    Do any of you have any answers?
    And / or do you know how to engage Adobe?
    Thanks - Kalli

  • Adobe InDesign CC2014 has stopped working

    I subscribed 2 days ago to Adobe CC but am unable to work on InDesign without getting this response....
    "Adobe InDesign CC2014 has stopped working... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    Close program"
    Where is Adobe on this issue—any explanation?

    If you are able to open ID and do other work, the problem has nothing to do with permissions, so you may safely ignore all of that stuff.
    This sounds like some sort of corruption in the style or specific text, ot perhaps a corrupt font (but that would probably cause a crash in ID at launch or whenever the font is used). Start with the technique out lined here: Remove minor corruption by exporting
    If that does not work, see if you are able to export the problem story to InDesign Tagged Text (click the cursor anywhere in the story, but don't make a selection, then choose export from the file menu and tagged text from the type dropdown). Place the tagged text into a new frame, then use copy/paste to replace the original text.

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