Adobe XI v11.0.10.32 PDF printer does not exist

Hi
I can't create PDF files using print to file option, I'm using windows pro 7 and can not find the Adobe driver or *.inf for windows,
Please advise.
Thanks,

What did you install? Adobe Reader or Adobe Acrobat?

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Thanks
This question was solved.
View Solution.

Hi @mcmoran2004
Welcome to the HP Support Forums. I understand that you are getting an error message when trying to add your printer to your HP ePrint app on your mobile device.
If you are getting that error message when trying to add the printer to the app using the printer’s ePrint email address, then please follow the steps below.
Please delete the app from your mobile device.
Please turn off your mobile device for a full 30 seconds then please power it back on.
Once your mobile device has completed its startup routine please download and install the app again.
Please activate the app using your personal email address.
After activating the app please try adding the printer by its ePrint email address.
If you still are getting any error message then, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Please let me know the outcome.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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On Wed, Oct 15, 2014 at 12:55 PM, Sabian Zildjian <[email protected]>

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Adobe XI v11.0.10.32 PDF printer does not exist

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