Adobe XI wont open and can't uninstall programme

Adobe Reader XI won't open on Windows 7 and I am trying to uninstall programme so I can istall it again, however it keeps saying adobe is open with a 'file in use';however it is not. Even checked task manager and nothing running. Please help?

Uninstall using the cleaner tool http://labs.adobe.com/downloads/acrobatcleaner.html
then download and reinstall the latest Reader from http://get.adobe.com/reader/enterprise/

Similar Messages

  • Firefox wont open and i can't uninstall it from the control panel

    firefox wont open and i can't uninstall it from control panel.When i try to open it i get a message saying "windows cannot access you may not have appropiate permission to access" Have tried to download firefox hoping would clear the old one also tried to open the uninstall wizard by pressing windows key and r but no joy with anything

    Hi,
    If it was installed as a Firefox extension you can try to '''Remove''' it in Firefox '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''' > '''Extensions'''.
    [https://support.mozilla.org/en-US/kb/Using%20extensions%20with%20Firefox Using extensions]
    [https://support.mozilla.org/en-US/kb/Uninstalling%20add-ons Uninstalling add-ons]
    [https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons Disabling/removing add-ons]
    [https://support.mozilla.org/en-US/kb/Customizing%20Firefox%20with%20add-ons Customizing Firefox]
    On the other hand, if it was installed as a Windows application or Internet Explorer application, you may have to uninstall it via the Windows OS Control Panel, or via the browsers concerned. The [http://answers.microsoft.com/ Windows support] would be helpful.

  • My CC wont open. and Once again my LR and PS keep asking me to licence the software. I am a fully paid subscriber to CC. This issue keeps happening and was only fixed by Adobe lastnight, but its happening again can anyone HELP?

    My CC wont open. and Once again my LR and PS keep asking me to licence the software. I am a fully paid subscriber to CC. This issue keeps happening and was only fixed by Adobe lastnight, but its happening again can anyone HELP?

    This is an open forum with a mix of other users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Hello I use Mac pro with OSX 10.9.9 I am trying to download flash player but I keep getting this "Install Adobe Flashplayer" is Damaged and can't be opened anyone got any ideas please

    Hello I use a macbook pro with OSX 10.9.5. I am trying to download Flash player but keep getting this message "Install Adobe Flashplayer" is damaged and can't be opened.You should eject the disk image.Any ideas please?

    You should make sure you do a complete uninstall of the flash player first and then install the latest FP14 version from this link - Use http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g
    In order to do a complete uninstall - Uninstall Flash Player | Mac OS

  • Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open

    Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open! Im very frustrated and anything would help! I have Windows 7 or Vista. Idk which

    Hello Dr.Help,
    Thank you for providing so much information about the issue you are experiencing with iTunes.  It sounds like you have tried reinstalling it, but nothing happens when you launch it.  I recommend following the steps in this article to resolve launch issues with iTunes:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed...
    my phone wont open, i can't even turn the power on.
    what to do? pls help
    (iphone 4  and  iphone 4s)

    So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html  downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened  If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!

  • HT201263 iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html  downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened  If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!

  • I changed the date on my mac to 1995 now date and time or start up disks wont open what can i do?

    i changed the date on my mac to 1995 now date and time or start up disks wont open what can i do?

    Many system actions will misbehave, given an inaccurate date. If you cannot open System Preferences you can reset your system date and time using Terminal.
    Please read everything that follows before proceeding. Write them down if necessary because the effects of setting a preposterous system date are unpredictable.
    Quit System Preferences, force quit if necessary: OS X: How to quit an unresponsive application using Force Quit
    Open Terminal - it is in your Utilities folder and looks like this
    You can find Terminal by using the Finder's Go menu and choosing Utilities, then double-click the Terminal icon.
    At the prompt, you will be typing a command resembling the following:
    sudo date mmddhhnnyyyy
    ... but you must substitute the actual date and time in the command that corresponds to the date format used for your location. In other words if your custom is to use a date like 16 December 2013 then reverse the mm and dd values.
    Substitute numerals in the above command according to the following:
    mm = month
    dd = date
    hh = hour (24 hour format)
    nn = minutes past the hour
    yyyy = year
    Each of those values must be two digits except for the year which can be two or four digits. As an example if the current date and time is December 16, 2013 at 9 PM your command will be the following:
    sudo date 121621002013
    or
    sudo date 1216210013
    Either one will work.
    To recover from your inability to use System Preferences to set the date and time, the value entered does not have to be precise, it just has to be approximate.
    Enter that command using the actual time and date for your location and in the appropriate format, then press the Return key. Terminal will ask for your Admin Password - the same one you use when you log in to your Mac. Type it and then press the Return key. What you type will not appear, not even with •••• characters.
    To determine if your change was effective just type the date command and press the Return key. Terminal will reply with the date and time. If it appears correct and in the correct format, you should be able to open System Preferences > Date & Time once again. Selecting the "Set time and date automatically" and choosing an appropriate time server will adjust your Mac's system clock to the precise time.

  • I have a mac ox 10.5.8 and I'm trying to download a downloader that converts video files into mp3 but none of them wont open. Can anyone help?

    I have a mac ox 10.5.8 and I'm trying to download a downloader that converts video files into mp3 but none of them wont open. Can anyone help?

    http://software-download.name/video-to-mp3-converter-osx/
    http://www.macworld.com/article/1161412/how_to_convert_audio_and_video_files_for _free.html
    http://www.applemacvideo.com/howtoconvert/flvmac/flv-to-mp3-mac.html
    http://www.iskysoft.com/convert-audio/convert-mpeg1-to-mp3-mac.html
    Not sure if any are PPC, oR 10.5.8 compliant, still, if you give a link to one you're trying, it may be helpful.

  • My itunes wont open and i cannot find an itunes .exe file

    my itunes wont open and i cannot find an itunes .exe file

    I have this same problem and when I go to the control panel to uninstall itunes, I can't do that either.  I have been trying to uninstall so I can reinstall.  Hopefully someone has an idea.

  • Itunes download wont open and "is reported as unsafe" how do i fix this?!

    I removed the old version of itunes I was running so I can register my new iphone 4S, however when the download finishes it wont open and i get the message that is was reported as unsafe. Even when i click "run anyway" or turn off microsoft security essentials it still wont open?! Help please!

    This is how it looks on adobe illustrator

  • Firefox wont open and the task manager wont open as well

    My firefox wont open and when i try to fix it by managing profiles, it wont start up. when i try to go through the task manager it also wont start up. i dont know what i can do to fix this. ive tried uninstalling and installing tons of times. i just dont know what to do

    Clint:
    Welcome to Apple Discussions.
    In terms of the Firefox issue. Boot the computer and log in. Then go to Apple Menu > System Preferences > Accounts > Login Items and see if Firefox is listed there. If it is, then select it and click the minus sign at then bottom left. The reboot the computer and try to launch Firefox.
    A couple of other things to check. Open a Finder Window (Commnand + N when in Finder) and look in the sidebar. Do you see a white disk-like icon named Firefox? If you do, click on it, drag the Firefox icon into the Applications folder, then eject the white disk icon.
    If neither of the above work, hold down Command + Option + esc. Do you see Firefox in the list of items to Force quit? If you do, select it and Force quit.
    Please let me know if any of these work.
    In terms of Dashboard, do you have the install disk for the OS you have installed?
    cornelius

  • Quicktime wont open and is also preventing microsoft apps from opening

    after doing an autoupdate to QT 7.2, there is a "shared library error" that prevents me from opening word, entourage... i have tried to fix this, but its made it worse and now the QT wont run either. is there a way that i can uninstall all the QT on my hard drive and reinstall from scratch? and will this fix the shared library problem?
    when i look to see what version QT i have it says 7.3, but it wont open and i have also try to download it again and that doesnt work either.
    I appreciate any help you can give! M
    on my console.log i get this message:
    launch failed with error code -2804 (cfragNoLibraryErr) for application -psn04849665\n
    when i try and open the application, i get this message:
    The application "Entourage" could not be launched because of a shared library error: "C<Microsoft Entourage><Apple;Carbon;Multimedia><CFMPriv_QuickTime>"

    Thanks baby boomer I did get the CD out.
    Now, when I switch-ON my mac with the installation disc-1 (that originally came with the computer) in it, it takes me to the basic installation window. This further leads to the same issue I mentioned in my earlier post...that is when I get to the "Select a destination volume to install the Mac OS X software" screen, there's no destination listed to select. Earlier there was "Macintosh HD" but now there's nothing.
    While I was exploring my options at this time, I clicked on "Disk Utility" under the "utilities" tab on top of the screen. This took me to the disk utility window that had four discs listed in the left-hand column of the window. These were: 74.5 GB TOSHIBA MK8026GAX, Macintosh HD (in light grey colour which shows that it is inactive), 4.0 GB MATSHITA DVD-R Uj-845E Media and the Mac OS X Install Disc 1.
    Under the "First Aid" tab I selected 74.5 GB TOSHIBA MK8026GAX and clicked "verify". It gave an error message:"Invalid node structure. The volume Macintosh HD needs to be repaired. The underlying task reported failure on exit. 1 HFS Checked Volume needs repair."
    Then I selected Macintosh HD & selected "repair" only to find the following error message:
    Invaild node structure. Rebuilding Catalogue B-tree. The volume Macintosh HD could not be repaired. Error: The underlying task reported failure on exit. 1 HFS volume checked. 1 volume could not be repaired because of an error. Repair attempted on 1 volume. 1 volume could not be repaired.
    The other two icons "Verify disk permissios" & "Repair disk permissions" were inactive all the time.
    I even clicked on "Mount" when the "Macintosh HD" was selected. That gave the following message: "The disk Macintosh HD could not be mounted. Try running First Aid on the disk and then retry mounting."
    I don't know what's happening, do you have any idea?
    Please suggest something, thanks.

  • Adobe Speedgrade wont open!

    Adobe Speedgrade wont open! All I get is to the splash screen and then nothing but a grayed out window. I have uninstalled and reinstalled the program with no luck. Is this happening to anyone else?

    Would help to have a clue about your situation ... so the basic details of OS/CPU/RAM/GPU/vRAM, and the exact version you are running of Sg would be of use. As to version, build numbers are preferable, lower left corner of the "About" screen, you might have to scroll down to get to it. Will be something like 7.2 or the current 8.2x51.
    Next ... uninstalling the Adobe programs with the system OS tools isn't often useful. Adobe has their "CC Cleaner Application" ...
    Adobe CC Cleaner App
    https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Which deletes also some of the preference & startup files that system uninstallers typically don't touch.
    Also, holding alt/shift down while starting your program might be able to bypass a file that could be causing the problem, forcing Sg to create a new one.
    Neil

  • Creatove Cloud-Won't open and can't unistall

    I download creative cloud from my school for mac os but then i kept getting the spinning blue will after i tried downloading some apps so i un-istalled it. I reinstalled it later, same thing so I proceeded to uninstall again but the un-install said it was still running. I went to go close the window, couldn't find it at all. Went into applications to open it, a window popped up saying "The application Creative Cloud cannot be opened. 1712". Still tried uninstalling it, only to have another window pop up saying that I still had Creative Cloud running. At this point, I am extremely frustrated because I can't find this thing to get rid of it and the un-installer is basically useless and can't uninstall it. Please help

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

Maybe you are looking for