Adobe - you're starting to p**s me on!

My company is paying 250$ a month for your software and services. But it seems to me like we're just having problems.
The commands of your software packages are apsolutly irregular one to an other. For ex.: why is "cmd + F" in Illustrator "place on same location", the same command for Photoshop is something absolutely different. Youre software is full of different commands... WHY?!
Your Website is hell itself. I've written a long feedback and try to send it over the forum page - have to login - written message is lost. ARRRR! The same thing with your support-chat. Ducends of page-error-messages. In general the Adobe website is extremly unclear organized and confusing.
Why does Illustrator still snap to some grid, although I've disactivated "snap to grid" an everithing else that could be responsible for that snap function. Its driving me crazy! Sometimes working in Illustrator feels to me like trying to hammer a nail with a rubber. If there would be a good alternative we'd go after it.
I could write a whole book, but don't have the time. Just wanted to let you know, that we are unhappy with a lot of points of Adobe's service.
Thanks
Florian Vecsey

I hear you. I'll just try to address one question you have, since I recently struggled with it:
"Why does Illustrator still snap to some grid, although I've disactivated "snap to grid" an everithing else that could be responsible for that snap function. Its driving me crazy! Sometimes working in Illustrator feels to me like trying to hammer a nail with a rubber. If there would be a good alternative we'd go after it."
Try going to the "transform" panel, flyout menu "Show Options" and UNclick "Align to pixel grid". This may fix your problem. This is a preference that is set depending on the template you choose when creating a new document. It may have been set without your knowledge.

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A need to get photos of my baby from Adobe Photoshop Album Starter Edition 3.2 but I don't have a code so I cannot access in it. Somebody can help me, please?

Two days ago I introduced photos of my baby into my PC and automatically went into the programm Adobe Photoshop Album Starter Edition 3.2. Then they were deleted of my photo camera. Then I wanted to access to the photos in the Adobe Photoshop Album Starter Edition 3.2 but I read that since the end of Juny we need a decodification code and that now it is not availabel. So I don't have this code and I need to access to the photos. Please, somebody can help me?. Thank you.

Thank you for your help, Gunjan, but I have already tried to contact adobe tech support and I cannot get a code still now. I just find fixed issues where there is not shown my problem and I cannot find the way to write my question about my need of a code for Adobe Photoshop Album Starter Edition 3.2. Could you or somebody tell me the way to get the code through adobe.
Thank you
Mona05

Adobe Bridge Auto-Start when Flash Card plugged in

If this is the wrong forum, my appoligies....
I am using Adobe Photoshop CS2 with Max OS X 10.4.8 on a PowerBook. When I plug in a flash card reader (with a card) than Adobe Bridge automatically starts and this is not what I want - I just want to open the Finder.
I have searched through all the preferences I can think of and can't find anything relavent.
I have had Photoshop Elements and Adobe Lightroom installed at various times but they are all currently uninstalled.
This is a real aggrivation. Can anyone shed any light on the problem?
Thanks
Bill Plunkett

In that case, try going to your user>library>Application Support>Adobe>bridge folder and move Adobe Bridge Opener Preferences.xml to the trash. Does that help? (Don't empty the trash, because if it doesn't do anything, you might as well put it back again.)
EDIT meant to say Application Support rather than preferences

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.

Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium

To open "adobe" you need to install a Java SE 6 runtime. Won't install? Please advise.

hello, every time i start up my Mac mini i get a message saying To open "adobe" you need to install a Java SE 6 runtime.
But when i press install it says no connection available even though i am connected to a really reliable and fast connection.
Please help - Thank you!

every time i start up my Mac mini i get a message saying To open "adobe"
That's not what your screenshot shows. It shows "java," not "adobe." Regardless, I very strongly suggest that you figure out what is trying to use Java before you install it.

How to transfer metadata (tags etc) from Adobe Photoshop Album Starter Edition 3.2 to A P Elements 8

I have just bought the Adobe Elements 8. I was told that this product was the upgrade product from the trial version of Adobe Photoshop Album Starter Edition 3.2. Can't find a clear solution in this forum of how to transfer the metadata to the Adobe Elements 8 and continue the indexing with the latest product. Hopefully somebody can help.
Bjorn

If you still have your 3.2 psa catalog in your "My Catalogs" folder, try
downloading PSE5 from here:
http://www.johnrellis.com/photoshop_elements_5.0_trial_version.exe.
PSE5 should be able to find your catalog and you can convert it into PSE5.
If that doesn't work, it may be because you weren't able to run "reconnect
all missing files" in PSA3.2 before attempting the conversion. If all your
photos were still connected, this should work. Then you can open PSE8 and
convert PSE5 into PSE8. Do a "reconnect all missing files" in PSE5 before
you do the conversion. Even though all my files were connected when I
converted PSA2 into PSE5, PSE5 had about 30 unconnected photos.
Good luck!
http://www.johnrellis.com/photoshop_elements_5.0_trial_version.exe

Adobe Photoshop Album Starter Edition vs. Picasa?

Hi everyone..
I have just installed Adobe Photoshop Album Starter Edition 3.0 and I'm wondering about a few things. Bear with me here...
1. I use Piccasa strictly as a picture-viewer program. I'm not 100% happy with it, could anybody pursuade me and my curious friend, why I should switch to Album Starter? I would like that.
2. What I DO like about Piccasa is that it just view my pictures and do not copy them into a special piccasa-format. I have several file-formats in my picture-folder and I would like Album Starter to view all of them without changing the original location of the file, nor copy it, taking up a lot of disk-space.
3. Another thing I like about Picasa is that if I have changed, added or removed a picture in the original file-location it updates those changes when I launch the program.
4. I understand that there are several ways to view your photos. But can you also view and navigate your pictures through folders while you are in Album Starter? Because thats one thing I hate about Picasa, it just place all my folders on the side of the page, meaning it takes them out of their original folder and destroys the dept-folder-system I have made.
5. Does Album Starter have a nice search function?
If anyone could take the time to answer these very bad formulated questions, I would be very grateful.
- C.C.

1) PSA SE has better organizing tools [tags/collections] than Picassa. There is also a clear growth path if you want something more powerful [Photoshop Elements Organizer is compatible].
2) With PSA SE you keep your image files anywhere you want.
3) PSA SE has limitations in this area. You are encouraged to move files about from within the program.
4) I'm not sure that you'd prefer PSA SE in this respect. You are really encouraged not to think in terms of folders, as that is not a way to organize a large collection of images [say much more than 100].
5) It has various ways to search - what are you after? Using tagging intelligently means you very rarely need to search. [I have use this technology for 3 years and only used Search a handful of time.]

Tried to use adobe photoshop album starter edition 3.0 today and tell me to register

It tells me to register and i will get an email with a 'unlock' code shortly.
I open the email, it says' adobe photoshop album starter edition is no longer avaiable and that i should go to their website and find something else appropriate! I JUST WANT MY PHOTOS OFF ADOBE PHOTOSHOP ALBUM STARTER EDITION that i have already got but it wont let me in at all! i have heaps of photos of my kids as babies and all house and family stuff! WTF! please help if you have a solution. ive had this program over 2 yrs and ALL OF A SUDDEN. out of the blue i cant access it and its tellin me to buy a new version! JUST WANT MY PHOTOS!!!!!!!!!!!!! HELP

Starter Edition Answer
Friday, November 27, 2009
8:15 AM
It is a common misconception that Starter Edition 'stores', or copies, your files into it. But the program does not move or copy files at all, rather it scans your system's My Pictures directory, and generates miniature versions of your pictures (called thumbnails) so that you can browse a 'flat' list of thumbnails of your photos, overcoming the inconvenience of having to go into separate folders in Windows Explorer to have to find files.The thumbnails, as well as any tags, and Albums that you create in Starter Edition are all stored in the Photoshop Album catalog file, separate from your pictures, and your pictures remain where you originally copied them to your computer.
If you use Photoshop Album to subsequently download files from a digital camera or scanner, the default location where the program will create those files would be in the My Pictures>Digital Camera Photos folder. But if you do NOT use Photoshop Album Starter edition to download files from your camera, then you will find that folder empty.
The thumbnails in the Starter Edition catalog will exist, even if you decide to move or delete the original photos that were added to the program. This will cause files in the Photoshop Album catalog to become 'disconnected' from the original photos. To reconnect the files, you can use the File>Reconnect Missing files command to see if the program can locate the original files in a new location, and once again re-link the catalog thumbnails to the files they once referenced.
Since Photoshop Album has been discontinued, I recommend that folks find an alternative solution. One alternative that will preserve most of what you've created in Starter Edition is the Photoshop Elements 8 trial. Install that, and it will automatically convert the Photoshop Album catalog to a current format, and the program will not time out, as Starter Edition did. If you want to purchase more Editing power, you can also choose to purchase the full program, but it's not required.
If you are like many who have come to this forum wondering how you can get to your photos, now that the program has become locked or expired, don't worry; your photos have never been moved by Photoshop Album; they remain wherever you intially put them, on your hard drive. To get to them, you can navigate your file system using Windows Explorer. They are typically in your My Documents>My Pictures folder. Here is a handy How-To that you could refer to to find photos on your system, as well as some other tips for how you can use folders to keep your photos organized: http://www.microsoft.com/windowsxp/using/setup/maintain/filemgmt.mspx
Hope those tips help!
-Mark

Adobe photoshop album starter edition 3.0 shutting down when importing from iphone 4

adobe photoshop album starter edition 3.0 keeps shutting down when I try to import photos from my iphone 4 - it works fine with my wife's iphone 3! Any suggestions?
The follwoing messages appear:
Adobe Photoshop Album Starter Edition 3.0 (Viewer) has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: componentlauncher.exe AppVer: 3.0.0.49815 ModName: ntdll.dll
ModVer: 5.1.2600.5755 Offset: 00010a19
Many thanks!

Welcome to the forum.
Unfortunately, you have posted to the Photoshop Windows forum, which deals with issues on the full Photoshop program. You want to post to the Photoshop Album Starter Edition Forum (a different software).
Good luck,
Hunt

Adobe Photoshop Album Starter 3.2 gives error when plugging in iPhone 3G

So, I plug my iPhone iunto my laptop... iTunes opens... Adobe Photoshop Album Starter 3.2 starts up to backup/transfer photos... and then I get:
Fatal Error
Adobe Photoshop Album Starter 3.2 has encountered a problem and needs to close. We are sorry for the inconvenience.
Error code: c0000005
Address: 7c911895
Tried dowbloading app again... didn't help.
HELP! Thanks

I have a similar problem with my new iphone 4, but I never had the problem with my previous iphone 3g.
Your post seems promising. However, you say ''right click on the APD icon in the system tray (it must be resembling a small camera) and select disable''. Unfortunatlely I don't know where to find '' the system tray''. Control Panel has a system folder but I can't find any access to an icon resembling a camera. Also, I am used to using Adobe Photoshop downloader. Since it worked with my previous iphone, can't it be made to work with the iphone 4?
Eyedocleics

I have Adobe Photoshop Album Starter Eddition 3.2. It won't open or launch! What todo?

I have Adobe Photoshop Album Starter Eddition 3.2. It won't open or launch! It just sits there trying to open. How do I get it to open/launch? Do I get a new version of the software that is compatible to be able to import all my years accumulation of images and files? What to do?

Photoshop Album Starter Edition has been withdrawn almost five years ago. It is no longer supported, and can not be reinstalled.
You should switch to a different product.

Version of Adobe Photoshop Album Starter 3.0?

How do I access photos just downloaded in error to an EXPIRED edition of Adobe Photoshop Album Starter Version 3.0?

What you see is a low resolution remnant of the original files, not the files themselves. When a photo is 'imported' into the program, a small thumbnail is drawn, and cached to the database; if the original source files were moved or deleted, then all that remains are the low resolution remnants, not the files themselves.
There have been a few that have figured out how to open the Starter Edition database, and strip out the low resolution thumbnails, but I could not offer advice on how to do that. I would just take screen shots and save those as separate files, but they would be of very low quality.

Adobe photoshop album starter 3.0 pictures

I am downloading a bunch of pictures off of numerous cards. When I put in one of the cards all the pictures I wanted to download popped into my Adobe Photoshop Album Starter 3.0 program. I minimized it and opened up snapfish.com and opened up some different pictures. Then disaster ... I deleted the entire card without getting my 200 pictures off of the card...HOWEVER, when I pulled up the minimized Adobe Photoshop Album starter, I see the pictures are on there. I'm at the point where it basically says I need to click "get photos". Is there a chance that my wedding photos are still on my hard drive somewhere. I am SOOOO NOT a technical person. Please HELP! Thanks in advance!

Hi Lucille,
Let's go slow and breathe... :)
First, you say that you can see the images in PSA. This is a good sign.
It likely means that the images were successfully transferred.
What I would like you to do is right click on one of the images you are
concerned about and click on very bottom where is says "Show Properties".
Now, this will bring up a little window. Look at the bottom and see if
it shows you little folder and a "pathway" something like c:\...\My
Pictures\...
If you see something like that, press the folder icon itself and look in
this area for the file that you think you have lost.
Let's start with that.
Cheers

How do I add Adobe Photoshop Album Starter Edition 3.2 to my new Photoshop Elements 11?

How do I add Adobe Photoshop Album Starter Edition 3.2 to my new Photoshop Elements 11?

Not sure what you are asking. They are 2 completely separate programs. If yopu have questions on importingt photos/ collections, ask in the PSE forum.
Mylenium

Thansfer adobe photoshop album starter 3.2 photos to element 8.0

I've had adobe photoshop album starter 3.2 since I've had my computer. All my family photos are stored there. This morning after uploading photos the program kept closing. I clicked on the register and an email was sent to me telling me that as of July 2009 I can no longer get a unlock pin to open the program. I've been using the program with no problems until this morning. I called adobe and was told I need to upgrade to elements 8.0. I asked if I purchase the upgrade will my photos load to the new version? I was told yes. I ordered the disk and in the meantime downloaded the trial version until the new program disk arrives. Once loaded, the photos didn't load, nor was I able to manually load the photos from 3.2 to 8.0. I called adobe again and was instructed to now send this message to you.
Please help me to either "unlock" or instruct me how to obtain the photos from 3.2. I was very happy with the original version and have hundreds of family photos which I now fear I may loose. I'm frantic right now and need a solution. My photos mean the world to me and my family.
Thank you.
David J. Tartza

I need to transfer photos from one computer to another and have been searching in vain exactly where the tag information is stored. I have used Album starter for at least 5 years and currently have 3.0 on my old PC. I have downloaded and installed 3.2 on the new PC and was planning on updating to Elements once I get the photos (and tags) migrated.
<snip>
If you use Photoshop Album to subsequently download files from a digital camera or scanner, the default location where the program will create those files would be in the My Pictures>Digital Camera Photos folder. </snip>
I have searched all of the Adobe directories and the only files present are the actual photos. What type of files should I be looking for.
Thanks,
Dave

Adobe - you're starting to p**s me on!

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