Adobe Reader XI インストール後 "an internal error occurred" と表示が出て開けない.

OS:windows7 pro Adobe ReaderⅪをインストールしたところ、”an internal error occirred”
と表示が出て開かなくなってしまいました。
何度か、アンインストール、インストールを繰り返してみましたが、変わりありませんでした。
ネットで検索しても、レジストリを書き換えてください、などと出てきます。
PC初心者なので、PCがおかしくなっても困るので、レジストリは極力変更したくありません。
どうすれば直せるでしょうか。ご教授のほどよろしくお願いいたします。

通常の方法でAdobe Reader XIをアンインストール後、以下のURLのツールにてクリーンアップ>再インストールをお試しいただけますか。
Adobe Reader および Acrobat 用の Cleaner Tool について(Windows)
バージョン 10.x/11 用のファイル
http://labsdownload.adobe.com/pub/labs/acrobat_ittools/acrobat_ittools_cleaner_p2_061713.z ip
ご記載いただいたようなトラブル発生時に利用するツールが、上述のツールとなります。

Similar Messages

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  • "Internal error occured", mac 10.9.5

    Hi,
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    EPM Admin
    Try restarting the workflow.  If that doesn't work, then you need to provide a whole lot of details on how the workflow is built, what version you are running, was it working before etc.
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    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries

  • Please help! Keep getting error message "an internal error occurred"

    Hello,
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    Hello,
    I have had the same problem and ended up spending about 4 working hours resolving it, although I have a master degree in computer science.
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    Problem description:
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  • Can't launch Adobe Reader 11.0.06: 'An internal error occurred'

    Today I purchased a highly recommended e-book ('Rally All Around') which is available by download. Double clicking on its file brought up a message that I needed a newer version of Adobe Reader, and linked me directly to 11.0.06 (Mac) on the Adobe site, which I downloaded and installed. Unfortunately, this application refuses to launch: irrespective of whether I try to launch it directly, from the Applications Folder, or by double clicking the new book, I receive the 'An internal error occurred' error message and the program shuts down. I have followed the advice provided in this forum for a previous version of Reader: I deleted all existing versions of the program, as well as the Adobe Folder in my Library, then attempted to reinstall. I've also used 'Get Info' to ensure I have the required read/write permissions on the application, and the Adobe Library Folder. Unfortunately now I have lost the ability to open any PDF file at all!  I'm very unimpressed (to say the least!) that I have lost hours trying to troubleshoot this problem, as well as my money for the book and functionality on my machine! I am running Mac OS X 10.9.1 on an Intel Core i5. I'd be grateful for help, and advice, if you care to share. I'd like to count to 10 and try and fix this, before succumbing to the temptation to send a howler to the publisher.

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  • Problem with adobe reader when installing on mac book. "Internal error occured".

    Both me and my friend installed Adobe reader on our mac books this week, and it doesn't work. The only thing that happens when we try to open the program is an text message with "Internal error occured". And that's it. The PDF-file is not the problem, and I have the latest version of Mac operating system, so that's not the problem eighter. Mac support told me to contact you. Please help me as soon as possible. Thanks! /Amanda

    Hello,
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  • Adobe Reader 10.1.3 - Internal Error Occurred??

    Been battling for hours trying to get the bog standard reader to work with a new MBP running 10.7.4.  It downloads and installs OK and I get the licensing page but after clicking 'Agree' I just get 'An Internal Error Occurred'.
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    Right. After almost a day I finally sorted the problem.
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    I have Vista.  I had Adobe installed on the computer and it had been working fine for 6 mths.  Recently was prompted by the computer that Adobe needed an update.  I ran the install for 9.3 and it appeared to work, but when launching program get an error: "An internal error occurred".  I've uninstalled and reinstalled Adobe Reader 9.3, but still can't get it to work.  Please help!  I need to use Adobe!

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  • An internal error occurred....why do I get this message after installing adobe reader

    I have a mac pro, installed the adobe reader, everything fine until I try to use it then I get the message "An internal error occured" what is wrong...thanks, Lucy

    Check for the permissions.
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  • Adobe Reader Startup Error (Internal Error Occurred)

    I've been using adobe reader X without a problem for a long time, until suddenly one day it started poping up a message "An internal error occurred" (marked with a red X), every time I try to run it or open a pdf file. The error pops up even when windows explorer tries to create thumbnails for pdf files, or when I try to save documents as pdfs in Microsoft Office Word.
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    Sorry, no other idea except using the cleaner tool http://labs.adobe.com/downloads/acrobatcleaner.html
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