ADSL internet connection, High SNR rates and buffe...

Hi all,
I have the following issues:
Constant speed (but think this is due to IP profile?, Slower than previous.
High SNR rates up and down.
After 5.30pm, Seems that iplayer and smart tv are useless, the wheel is spinning but the hamster is dead scenario.
Here is the stats:
1. Product name: BT Home Hub
2. Serial number: +068340+NQ3
3. Firmware version: Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 05/12/13
4. Board version: BT Hub 4A
5. ADSL uptime: 2 days, 16:53:08
6. Bandwidth: 448 / 4224
7. Data sent/received: 348.9 MB / 4.0 GB
8. Broadband username: [email protected]
9. BT FON: Yes
10. 2.4 GHz Wireless network/SSID: BTHub4-WKP8
11. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security: WPA and WPA2
13. 2.4 GHz Wireless channel: Automatic / 11
14. 5 GHz Wireless network/SSID: BTHub4-WKP8
15. 5 GHz Wireless connections: Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
16. 5 GHz Wireless security: WPA2
17. 5 GHz Wireless channel: Automatic / 40
18. Firewall: Default
19. MAC Address: 2c:39:96:ae:bc:ce
20. VPI/VCI: 0 / 38
21. Modulation: G.992.1 Annex A
22. Latency type: Interleaved
23. Software variant: -
24. Boot loader:
20:33:35, 16 Nov. ( 74.470000) DSL is up
20:33:33, 16 Nov. ( 73.020000) DSL noise margin: 27.00 dB upstream, 12.10 dB downstream
20:33:33, 16 Nov. ( 72.950000) DSL line rate: 448 Kbps upstream, 4224 Kbps downstream
20:33:06, 16 Nov. ( 45.310000) WAN Auto-?sensing running.
Any help appreciated!
Thanks

Your profile is ok for your conenction speed. You need a faster conenction to get a higher profile so if your noise margin was reduced to 6db which is normal then that would increase your conenction speed giving higher profile and faster download speed
your current connection speed should be enough to stream to the tv
the mods will post a contact us link and reset noise margin to 6db. 
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
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