Advanced Outgoing Settings (E-mail)
Hi- I have a two part question.
First off- is anyone in the Northern VA area having trouble sending e-mail today? (Also, I am using Cox). Just wondering if there is a server problem or it's specific to my iPhone, which was working like a charm yesterday. I am able to receive, just not send.
Also, in trying to trouble shoot, I was looking at the settings suggestions that were posted somewhere within this forum. I noticed that when I am in the Advanced Settings section of my e-mail setting, under the "Outgoing Settings" I am unable to make changes to the "Authentication" section- it is light gray, instead of black text, so I cannot even select it. The post suggested setting Authentication to Password, but I am unable to do so. Hope that makes sense....
Thanks!
If Cox does not have and support an authenticated SMTP server, using authentication for Cox's SMTP server will not work.
If you are unable to change the SMTP server settings, try a Reset which is done by pressing and holding the Home button and Sleep/Wake or On/Off button simultaneously until you see the Apple logo and then release - ignoring the slide to turn off prompt when doing so.
If making changes to the SMTP server settings is still unavailable after doing so, I suggest deleting and recreating the account on your iPhone. Since this is a POP account, any messages downloaded by the iPhone's Mail client that are no longer available at the incoming mail server to download again will be lost. If the messages are still available at the incoming mail server, they will be re-downloaded as new and unread messages. Any messages sent with the iPhone's Mail client will be lost. This would not be a problem with an IMAP account since sent messages can be stored on the server with an IMAP account, which isn't possible with a POP account.
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