Advice on How to Change over to BT Broadband

I am planning to change my Plusnet Broadband to BT Faster Unlimited Broadband Option 3. I am not very technically minded and when I originally set up my broadband about 8 years ago a friend did it all. Can anyone kindly let me know the procedure I need to follow to change over? Am I right in thinking I just need to get the mac code from Plusnet, cancel Plusnet and then order the new BT Broadband online?
Will an engineer call to set up the Faster Unlimited Broadband line and roughly how long does it take for the new connection to be set up once ordered? I don't mind going without the internet for a few days but ideally would like to keep the gap between old and new connection as short as possible. Am I right in thinking that the password for the wi fi connection is on a sticker on the Home Hub? Any advice about changing over to BT Broadband greatly appreciated.
Many thanks in advance

richard12345 wrote:
Many thanks for your reply. I was hoping to get Infinity but having checked the website, it wont be in my area until the end of the year. As far as I know, the Plusnet connection and BT Option 3 are both normal ADSL services. Am I right in thinking that Option 3 will require an engineer to add a fibre optic line or will the broadband services be added remotely? I am planning to get a new laptop for the new connection so I am hoping it will be relatively straightforward. Many thanks for the advice about not installing any software, the simpler the better when it comes to computers!
No, option 3 is simply unlimited usage, thats all. Your connection will normally be "up to 20mb", depending on how far you are from the exchange.
Speed will be about the same, or maybe slightly more than Plusnet.
Changeover normally involves some wiring changes in the exchange only. If its on the same equipment, then its all done using software.
Laptop connection should be no problem, but please visit this forum if you have any problems.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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