Advice on SAP CRM

Hi Experts,
I am working on SAP ABAP, is it good to learn SAP CRM for future career, basically i am Graduate in Maths & Chemical engg.; working on ABAP for the last 3 years, i am very much interested to switchover to new SAP areas. I am doing my M.B.A(Part time course) and i have couple of years of experience in PHP/MYSQL before i was SAP consultant.
Please suggest is it fine to me in future & let me know future of SAP CRM.
Thanks in advance.
REgards.
Vishnu.

Hi Vishnu,
You have good experience in ABAP .you did not mention in which areas you are comfortable with Like SD or MM .if you want to be an techno functional expertise you can always think of having good knowledge in one of the areas you work with .
As you are looking for the career in CRM just go through this.
CRM deals with Customers .
Customer Relationship Management has become a crucial factor for the success
of a business. The customer is of central importance to the company and its
business processes.
The goal of CRM is to establish, retain and improve long-term relationships with
customers.
Traditional direct sales is characterized by decentralized information on customers.
In some cases, only one employee has knowledge of the customer and contact
information.
This information is not typically used collectively within the organization.
If information is forwarded, it is often limited and incorrect. Employee
fluctuations mean that valuable customer information is often lost.
Every employee who requires information on customer contacts can now use
CRM to obtain immediate access to all contact information.
By analyzing information, a company obtains broad knowledge of customers.
This enables a company to improve the services they offer, process inquiries more
quickly, develop relationships and promote stronger customer loyalty.
The mySAP CRM solution supports marketing, sales/distribution, and service
processes across all contact channels and supplies accurate analyses that can be
used for decision-making purposes.
mySAP CRM is a best-of-breed solution that allows you to optimize customer
relations across all phases, from customer acquisition through sales via all
available distribution and interaction channels to customer service.
mySAP CRM is based on the SAP NetWeaver technology platform, which means
that it can be seamlessly integrated into your existing IT landscape right from
the start.
Sail

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    4) Do they consider a person with 15 months experience?
    Please advice.

    If you render an image sequence, it's not a big deal: stop the render, save the project and pick up where you left off.
    If you render a move, you'd have to re-render the entire movie that's currently rendering.
    Anything else, e.g. Save Frame As or export audio, take such a short time that you can tell the IT person to hold onto his/her shirt for a couple of seconds.

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