Advice Reinstalling CS3

Can anyone help please.
I have CS3 installed and it seems to leak memory as the programme grinds to a halt. System resources suggest I have more than ample ram.
A recent thread in the forum suggested that this could be a plug-in such as Topaz or Nik which is doing the damage. To test this theory I disabled the add-ins and this had no effect.
I don't have the problems with CS2 which is still on my system.
Someone else who also had this problem and reported to the forum was told to install an uptodate patch and this might work. In his c ase it did. In mine not.
Another suggestion was to install CS4 and this might correct the problems. I have purchased the upgrade and it is ready for installation but I am now advised to start again with a clean reinstallation.
If anyone has any more intelligence on the matter I would love to hear from you.
Also I am scared that my legitimately purchased upgrades over the years from LE onwards may not be recogised.
Question - I have an upgrade disk for version 7, CS, CS2, CS3 and now CS4. With a reinstallation which is the disk I boot from and what precautions should I take regarding licence numbers.

First, welcome to the forum.
Second, two references puzzle me. The first is contained here:
A recent thread in the forum suggested that this could be a plug-in such as Topaz or Nik which is doing the damage
The second is the reference to "LE." There have been many versions of Pr offered over the years, but I do not recall an LE version. Could have just missed it though.
Are you talking about Photoshop, or Premiere? I do not think that NIK has ever done a plug-in for Pr, and only PS. If I am correct, and this is a Photoshop question, you'll want to post to the Photoshop Forum. If it is Premiere, about which you're asking, what plug-ins do you have for it?
Also, other than very slight memory leaks, PrPro CS3 has been reported to be very stable. I'd first look to all other loaded and running Processes in Task Manager>Processes. One, or more, of these is likely your culprit. Now, PS requires far fewer resources, than does PrPro, but it would still be a good idea to trim down all unnecessary running Processes to clean up your system.
Good luck, and let us know about your running Processes and plug-ins, if you do mean PrPro CS3.
Hunt

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How to reinstall CS3

I cannot re-install CS3 after having lost it re-loading Windows. The error message tells me to uninstall CS3 first, but since it is not now installed, I can't do that. I have tried downloading and installing the cleanup tool from Adobe, but that doesn't want to install either, and my security keeps telling me that its publisher is unknown and that it could be harmful. I have a new system with both XP and Win 7 OSs on a partitioned hard drive. I want to re-install on XP, as Win 7 is giving me all sorts of problems. (Adobe support is not available for this problem on CS3.) Any suggestions?

It's not an activation issue if you can't get the installer to run, that would only come up AFTER a successful installation and an attempt to re-activate. Activation issues are easily handled by calling the activation center at the number in the dialog.
Adobe engineer Matthew Laun sent me the following information a month or so ago when I enquired about the future of the clean scripts since Microsoft is no longer posting the msicuu2.exe tool for download, and that was used during the cleanup process:
Most installation issues can be fixed with this simple algorithm:
WINDOWS:
1) Use Add/Remove programs to remove All installed Adobe applications
2) Ensure the following folders are removed from the system:
     \Program Files\Adobe*
    \Program Files\Common Files\Adobe
     \Program Files\Common Files\Macrovision Shared\FLEXnet Publisher
     \Documents and Settings\All Users\Application Data\Adobe
     \Documents and Settings\All Users\Application Data\FLEXnet
     \Documents and Settings\[user]\Application Data\Adobe
     \Documents and Settings\[user]\Local Settings\Application Data\Adobe
3) Back up the registry, and delete the following objects:
     HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
     HKEY_LOCAL_MACHINE\SOFTWARE\Macrovision\FLEXnet Publisher
     HKEY_CURRENT_USER\Software\Adobe
4) Re-install.
I believe the CS5 clean tool (Adobe - Adobe CS5 Clean Script) is also capable of removing CS3.
When it's time to reinstall CS3 you really need to be properly prepared. The CS3 installers were just plain awful. Here is a list of tips I wrote for my sudents when CS3 was released. The clean script stuff at the very end is probably no longer valid, nor is the possibility of gettng a replacement disk. I have not included instructions for doing a so-called desktop installation.
Tips for Installing Adobe Creative Suite 3
Without doubt, this release of the Creative suite has sparked more trouble and complaints during installation than any other product in Adobe history. Keep in mind that MOST people are able to install without incident, and you probably will as well.
Like any other software installation, there are certain general rules you should follow, like turning off your anti-virus and setting a system restore point in Windows, but there are a number of known issues at this point that lead me to offer the following advice based on my own experience and reading what others have found on the Adobe user forums. If you are not comfortable doing the things outlined below, get help from someone who knows what they are doing.
My first installation failed because of a bad DVD drive that had problems reading a file. I figured this out after about 3 hours of waiting for the installer to do nothing after it was 60% complete, so I tried copying the DVD to my desktop to install from there. That’s when Windows threw a copy error and I knew what was going on. I replaced the drive and it went fine. Some people are also reporting bad disks, which Adobe will replace. If you’ve ever experienced trouble with playing a DVD on your drive, I’d try copying and running from the desktop.
Now for the real information. First and foremost be sure your system meets the minimum requirements for installation, or the installer will not run, and may not tell you why. Remember that minimum requirements are just that, the least you need for the programs to function. To function well you will need a fast computer with lots of RAM, at least 1 GB, and 2 is better. In order to install you MUST BE LOGGED IN AS AN ADMINISTRATOR. In fact I recommend the built in Administrator account, which is often hidden from users on Windows XP. If you need directions on how to get to it, let me know, but any administrator account should work.
Uninstall Flash Player 8 (I had to download the uninstaller from Adobe.com. See the link below).
Click Start > Run and type MSconfig and hit enter. Disable all non-essential services and all non-essential items in the startup items, particularly anything to do with Anti-virus, spyware protection or third party firewalls, and then reboot. You can hide all Microsoft service in the services tab of MSconfig to make it easier, and most of what’s left will be non-essential, though if anything looks like it has to do with your DVD drive or your mouse you’ll want to leave it checked. It’s probably safe to turn off everything in the Startup tab, but again, if you recognize a mouse driver, leave it on. MSconfig will run as soon as you restart the computer and if everything seems OK, just cancel for the moment.
Be sure the Windows firewall is disabled. Third-party firewalls should have been disabled in Msconfig. Other things that should be disabled include any instant messenger, iTunes, and Google toolbars or similar from other vendors if you run them.
Click Start > Run and type “regsvr32 jscript.dll” with the space, but without the quotes, and hit enter. You should see a dialog saying it was successful. In theory this should not be necessary, but some manufactures apparently don’t enable javascript by default. Doing it again won’t hurt anything.
Set Internet Explorer as the default browser, be sure Java is enabled, and turn off pop-up blocking (may not be necessary, but Java certainly is).
Be sure you have some sort of default printer (as far as I know, even fax viewer will do) and that it is online if it is a physical printer.
Adobe recommends that you not have more than one version of Acrobat installed on your computer. The CS3 installer should remove old versions on it’s own, but feel free to use Add/Remove programs to do it first. There is no need to remove previous versions of other Adobe products (other than the Flash player mentioned above), and if you’ve got old files you still want to work with, or you need to exchange files with people who don’t have the newest versions, I recommend keeping the old versions installed, at least for a while, if you have space on your hard drive. Among other things, they will continue to work even if the new ones don’t.
Run the installer. It took about 40 minutes on my computers, but times will vary depending on your system. More than two hours and I think you have a problem. Hopefully you will be able to complete the online registration and activation, and it will probably want to download updates, too. You can always get the updates yourself from Adobe.com. If you should happen to receive any messages about Bonjour trying to access the internet or similar, be sure you allow it.
Once the installation is complete, reboot your computer. This time in Msconfig check the “normal startup” box to return your system to its regular configuration and restore your antivirus and firewall protection. Correct any other changes you made that MSconfig didn’t fix, and enjoy.
Useful Links:
How to remove Flash Player and links to tools: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2
The Adobe Clean Script (which you will need to run first if you’ve had a beta version of Photoshop or maybe some trial versions, and which is useful for cleaning up after a failed installation): http://www.adobe.com/support/contact/cs3clean.html
Windows Installer Cleanup Utility (used in conjunction with the cleanup script, but useful in it’s own right if you have other installation failure issues. Read the directions and the warnings on the web page.): http://support.microsoft.com/kb/290301

Reinstall cs3 on mac

We're having problems connecting to websites with DW CS3. The
mac can
browse to sites, ftp using Fetch, etc. but cannot connect via
DW. We
also have a pc running DW CS3 going through the same
connection (cable
modem) as the mac and it connects with no problem at all.
We've been
running on this mac (OS10.4.8) for over a year with no
problems till
this morning. I'm not sure what the best way to reinstall cs3
would be.
Should we uninstall first then do an install? Or should we
just install
over the current install? I'm assuming there will be no
licensing issues
doing a reinstall.
Is there a resource detailing how to do this online that
someone could
refer me to. All I have found so far is doing a new install.
Thanks for any help/advice.
Fred

It's fixed. All it took was shutting the Mac down while we
went to
lunch. Came back and DW was working fine. We had shut down
and restarted
twice earlier to no avail. Go figure.

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Can't Uninstall or Reinstall CS3

CS3 began to operate strangely (eg multiple unrequested Help windows, customized Colour Settings not sticking) so I decided to reinstall CS3.
First I deactivated CS3 (standalone, not part of a suite) then I tried to uninstall it. Using (Vista's) Program/Features I started the uninstall process - this began ok but stopped with the message:
"Summary
Errors: 2 components:
X Adobe photoshop CS3
Component removal failed
X Shared components
Component removal failed"
Then I tried to Reinstall the program (also from the Program/Features function) hoping that this would lead to a successful removal. But this led to exactly the same message after a few steps.
So - I cannot remove the program and cannot reinstall it.
Have searched this forum and Googled for an anwser without success. Grateful for any light in my darkness.
David

Go here:
http://support.microsoft.com/kb/295823
Under Resolution and item 1. you'll see a link "msicuu2.exe"
Download that, install it, open it (Windows Install Clean Up) and look for the program you want to uninstall. Highlight it then click "remove".
That should allow you to reinstall the program.
I suggest that you then do a clean uninstall, remove any lingering folders, then reinstall.
J.R.

After reinstalling CS3 I cannot get bridge (or photoshop) to update

I had to reinstall CS3 due to some graphics issues. I've restarted the computer and bridge/ps several times...and keep hitting the update button but after updateing adobe reader..it doesn't find anymore updates. So I still have 4.0 and cannot read canon 50D raw files as well as many more issues.
I'm running 10.5.5 2,0 dual core PC chip with 5 gig ram.

The Adobe Updater does seem to work in CS4 however.
A new Updater has been posted and there are a bunch of small updates for the Suite listed for downloading and installing and it would be a pain to do all of them manually.
If you have library/application Support/Adobe open while the installation is happening, you will see just how many files are being uninstalled and replaced by this operation!
I have just run the Updater (via Photoshop CS4's Help Menu) and it went flawlessly.

Reinstalling CS3 Master Collection on Vista x64

CS3 has worked fine for me up until I did some major Windows updates (mainly for MS Office 2007) on 4/29/09. Premiere Pro gave me the "Sorry, a serious error has occurred that requires Premiere to be shut down. We will attempt to save your current project" error. And After Effects wouldn't load (but would show up in Task Manager).
So I updated my graphics card and mobo. Then I tried all the Adobe Licensing Troubleshooting tricks and other suggestions from all over the web. Now I get the lovely "You cannot use this product at this time. you must repair the problem by uninstalling and then reinstalling this product or contacting your it administrator or adobe customer support for help." Every program gives that error. If I don't get the error (like in Bridge), Windows tells me the program crashed after closing it.
I also UNinstalled a whole bunch of programs (2 games, misc converters, other junk). I figure I'm going to re-install the whole CS3 bundle OVER the Windows Updates and uninstalled programs. First, though, I'm going to save important things like PS brushes and actions.
Does anyone have any suggestions before I go smashing my current installation?
Do you think I would be just fine installing directly from the installation disks instead of copying the disks to the hard drive like I did originally?
Will there be a problem with Licensing since I can't deactivate it now (the programs won't open)?
What do I need to do to COMPLETELY remove everything Adobe before installing anew?
Thanks a bunch.
-Michael
PS - my computer:
C2D E8400 o'cd @ 3.6GHz
8GB ram
1TB raid 0
2 512mb 9600GT's in SLi
Vista Ultimate 64-bit

Peter,
Thanks for the insight. I'm going to take the risk and wipe CS3 off my hard drive. I don't know if it's the right thing to do, but the latest Windows update was an update that was undoable (in other words, it told me after this update that I could not undo it). So, in that sense - reinstalling CS3 might be the only thing to do.
Both Microsoft Office AND Adobe are important to my work - I have 8 email accounts coming and going in Outlook, use Excel for my billing, and Onenote for sensitive client information (password protected). So I don't think I could forfeit Office.
I've done every Vista update as far as I can remember (the important ones - not the extras like games and language packs), and I've been just fine. I believe the combination of uninstalling a bunch of programs AND major Vista updates caused my problem. I'm also now having a problem with corrupted Tahoma fonts in Outlook menus and reminders (they look like bitmap fonts - very large and pixelated).
If this re-installation of CS3 doesn't work, then I may end up re-installing Vista altogether. But with everything I have on my computer and all the customization of the interfaces between programs I've done, I think it would take about 10 years off of my life. Not to mention the time wasted and angry clients waiting for their work to be done.
Thanks for the CS3Clean Script info. I'll be running it at level 2 after I uninstall CS3.
I couldn't find any of my PS Actions or Brushes (which was all I really needed to backup), but they weren't amazing in any way. So I'll just make them again as I go along.
I'll remember that tip about only installing important updates next time.
Thanks again Peter - I really appreciate it.
-Michael

How to reinstall CS3 after uninstalling suite and getting error messages?

I have been using CS3 for a few years, and just a couple of weeks ago the InDesign program was having troubles, so I uninstalled the programs, and tried to reinstall from disc, but there are error messages and will not reinstall. I cleaned up all Adobe files off my system using Windows 7. Any tips to reinstall CS3?
Paul

Run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) to be sure CS3 is really gone, then run MSconfig and turn off all the unnecessary startup programs and services, especially ant-virus and malware scanners, instant messengers, browser helpers and toolbars (but leave Bonjour running if it's in the list) and reboot. If you see a message about running in diagnostic mode on reboot, cancel MSconfig, then run the installer (and using the normnally disabled Administrator account won't hurt, either). After installation you can run MSconfig again and return to normal startup.

Reinstalled CS3 on Mac 10.6.8 after major crash. ID doc created in CS3 v5 won't open

Reinstalled CS3 on Mac 10.6.8 after major crash. ID doc created in CS3 v5 won't open

Problem solved. It helps to use CS5 to open a CS5 document. When you use the right key, the door opens. Lesson: Don't store installation discs of inactive versions with installation discs of current versions.
Larry Kieffer
[email protected]
863-398-4057

I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?

I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?

Well the error message is in Swedish but says: The installation program database is damaged. Please contact the Adobe support (which is a hard thing to do!!). I use Windows 7 Home Premium with service pack 1.
Från: Mylenium
Skickat: den 29 december 2014 16:48
Till: Tony Bohman
Ämne: I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
created by Mylenium <https://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7050595#7050595>

Can't reinstall CS3

windows crashed / reinstalled
reinstalled CS3 but couldn't "deactivate" so now won't let me run program
chat support tells me they can no longer help because it's old product... so now I can't use/reinstall CS3 or PS-CS3
ouch

That's simply not true.
Follow the on-screen instructions and call the number for activation when appears there.
Support can be slightly pig-headed when it comes to this, but don't take "we can't help" for an answer because that is simply NOT true.
I've had to be very stern with support when it comes to activation issues with CS3/CS4. But they can absolutely give you the proper codes to activate.
Support CAN help with activation for CS3, CS4, CS5, CS6 and CC. It's only CS2 and older they can't help with (because activation for these versions is not required any longer)

I need to deactivate two old computers and reinstall CS3 on two new computers. How can I do this if one is long gone and the other just crashed?

I need to deactivate two old computers and reinstall CS3 on two new computers. How can I do this if one is long gone and the other just crashed?

contact adobe support and request an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

Need to reinstall CS3.3 premium with no disc

I got a new MAC and need to reinstall CS3.3 premium but lost my install disc. Help!

Try http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Follow the Very Important Instructions on that page first otherwise the links won't work.

Help reinstall cs3 from hard drive crash

I have cs3 installed on a pc and a laptop. My laptop crashed so I installed a new hard drive. When I went to reinstall cs3 an error message came up saying it can't complete installation due to licensing. I have to deacivate any of the previous unused licenses to be able to reinstall right? Any help on how I can do this? Or is there something else I have to do?
Joe

The one on the laptop activated fine but the PC one says: the maximum number of activations have been reached then it tells me to deactivate or to buy a new license
Which doesn't make sense because before the hard drive crashed i had cs3 installed and activated using the same serial number on both the PC and the laptop.

Cannot reinstall CS3 on Windows 7 after Acrobat update

I, like so many others, cannot reinstall CS3 on Windows 7. CS3 stopped working after I updated Acrobat (which I now wish I hadn't done), it was working fine for months previously. I got the 'needs uninstall/reinstall' error.
I am reinstalling from files saved on my computer, not DVD. I tried every solution I could find online (the cleanscript, deactivating firewall, deactivating UAC, uninstalling google desktop, registering jscript.dll) Doing a clean Windows reinstall is not an option I'm willing to try. I tried chatting with customer service, who couldn't help me and referred me to the phone technical support. I tried that and the tech guy told me CS3 is no longer supported, so he couldn't help me, unless of course I wanted to pay a $50 fee). I can get Acrobat Pro and shared components to install, but all other components fail.
Is it just me, or is it mightily suspicious that this happens to so many other people? I'm willing to bet that Adobe engineers their updates to 'fail' older versions figuring we'll eventually give up trying to fix it and eventually just upgrade. Adobe- you sold me a license with no expiration date. Why not eliminate all the subterfuge and start selling 5yr licenses?

This just happened to me tonight.   Acrobat requested an update. I said YES, update now. And now my CS3 Web Premium doesn't work. I should have known.
I've tried everything. Adobe cleaners, licence tools, renaming folders (flex_something folder), resetting folder permissions (Adobe PCD), start services > flex_something, etc.   Can't get anything to work.
Something like this happens about every 6 months or so. Takes me 3 days to get it running again. Man, I'm exhausted trying to keep this software running.
What gives?   Any advise?
Runnning: Windows 7 64bit, Web Premium CS3
Error: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.

Advice Reinstalling CS3

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