Advise needed - MS Office 2010 & Sync Issues

My iPad 2 continues to refuse to sync contacts and calendars (also my iPhone!) with Office/Outlook
Apple Support have been unable help.
I am now considering moving to Windows 7 64-bit. In addition I am looking to move from Office 2003 to 2010. ie a total upgrade in the hope that this resolves the iPad/iPhone sync issues!
Looking around it seems that I should install iTunes 64-bit version to match the Windows 7 64-bit and only put the full version of Office 2010 32-bit to ensure successful sync? Or should put 32-bit iTunes with 32-bit Office?
Does this match your experiences?
Any suggestions on succesful combinations?
Any advise would be much appreciated - Thanks.

Hi,
To overcome this possible issue, users can install ms office compatibility pack via following link. With this pack installed you are able to open office documents from 2007 and higher in lower versions.
http://www.microsoft.com/en-us/download/details.aspx?id=3

Similar Messages

Office 2010 Ribbon issues w/ Adobe 9.4.0 & Win 7 64-bit

I noticed that Adobe has issues with getting the ribbon to show in Office 2010. I also saw that a footnote stated that Adobe is suppose to be working on this, but have they been? I am about ready to update my PCs to Win 7 soon and would like to know if anyone has heard if this will be fixed soon or if someone has a work around.
Basically, I am running Win 7 PRO 64-bit with Adobe Acrobat 9.4.0 PRO and Office 2010 32-bit. There is supposely a issue with the PDF Convert ribbon not showing and its 100% true.
For those of you suggesting I go back to Win 7 32-bit, can't I need more then 3.5 GB of RAM on my machine and/or going to Office 2010 64-bit, can't either, have older Databases that cannot be accessed in 64-bit. So, those work arounds a null. I have also tried followin the steps that Adobe has suggested, like verifiy its there, its not disabled, repairing Adobe and re-installing Adobe, but nothing worked. Oh also tried registering the DLL.
Any thoughts or other work around totry??
Thanks
Derrick

Bernd replied that "Acrobat X" will work... that means Acrobat 10
Of course we mere users have no idea WHEN Acrobat 10 will be released
Read here for the announcement http://forums.adobe.com/thread/739836?tstart=0

Office 2010 removal issues & SCCM

We are upgrading from Office 2010 to Office 365, and am using SCCM 2012 r2 to automate the install. So Office 365 will not remove the previous version of Office, so I have imported the following into SCCM to remove it.
setup.exe /uninstall ProPlus /config ".\ProPlus.WW\SilentUninstall.xml"
With the following being the SilentUninstall.xml File.
<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
</Configuration>
And the xml and command line work, however I am currently testing what would happen if the install were to kick off if the user still has any of the office programs open. Having any of the Office applications open will not stop the install, however nor
will it forcefully close any of the applications. It keeps the apps open, but the applications, become sluggish and unusable, which I fear my confuse some of my users. SCCM natively cannot prevent the install if these applications are open, nor
can it force them closed. Is there anything I can add to the command line or the XML File that would force close any of the open applications?

Hi,
Just tested it, having any Office applications open will not block the uninstall action. User can still edit and save their documents with current Office before they close it.
To my knowledge, we don't have such an element in the
config.xml file which will force shut down any running applications.
Maybe you can add some scripts to SCCM, and trigger it prior to the uninstall action to shut down any runing Office applications. I'm personally not familiar with this, if you need help on this, please try to post in our
Script Center forum.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2010 & syncing with Google

My employer recently upgraded to Microsoft Office 2010 & now I'm unable to sync my Outlook calendar with my Google calendar. I contacted IT & was told that Google Calendar isn't a TAL approved program to have installed on our work computers. Is there anyway that I can sync these calendars?
Thanks
Melissa

Yes it is a known issue.
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=139635

MS office 2010, syncing tasks

New to this. What do I need to show my Office 2010 tasks on my Ipad? I successfully synced contacts,notes,and calender but do not see a "tasks" application.

the info tab on the ipad in the buttom should include a checkbox for task sync from outlook

Office 2010 Activation Issue

I bought the 2010 Prof. version and installed it on my desktop, no issues, it works fine.   I also installed it on my laptop and it worked fine until Windows 7 crashed and had to be re-installed.   That removed the Office 2010 along
with other software. When I reinstalled the Office 2010 on my laptop I get the usual red-band along the top of Excel for example saying that the product must be activated. I did this but no luck. I tried all of the posted fixes, go to uninstall,
click change and re-enter the Product Key but no luck. It still says it must be registered but when I try I get the message to try again later.   It also says that it will keep trying to activate. I can't take the chance that I will be without
the software when I travel. What can I do to get around this issue?   The product was purchased from Amazon.
Thanks for your help.

Hi fishoil,
Do you activate the two PCs with the same product key?
You can activate Office 2010 via phone. The phone activation process will provide you with the appropriate phone number to call. You need to explain
to the customer service center that you activate the two PCs with the same key.You can find your local custom support number on the link below.
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
If there is anything that I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Windows 7 and Office 2010 activation issues

hey everyone
since a few days we facing really strange issue here within our school. We are running windows 7 machines and office 2010 and all our different machine types is it VDI VMs, physical laptops, desktop computer or provisioning machines (Citrix PVS) are facing
issues with the licensing.
Sometimes Windows 7 Key is not installed anymore, sometime it is just not activated same for office. So the KMS is installed with the KMS host keys since years and KMS service is running. Also the DNS Output points to the server
C:\Users\.........>nslookup -type=srv _vlmcs._tcp
Server: DC....
Address: 192.168.X.Y
_vlmcs._tcp.Domain SRV service location:
priority = 0
weight = 0
port = 1688
svr hostname = KMSHost
KMSHost.domain internet address = 192.168.X.Z
Also when i manually force the machines to update against KMS with VAMT or CLI it is working. What could cause that issues?
Time issues?
Scripts?
Thanks for any clue and advice

Hi Duke,
"since a few days we facing really strange issue here within our school"
Have you made any modifications to the KMS server or the whole environment ?Will the issue persist or occur randomly ?Will it occur on the specific ones or all the machines ?
There are several specific log recorded in the event viewer when the KMS try to activate the machines .We can try to check the event logs both from the client and the KMS server to troubleshoot this issue .Please also check the Windows logs\Applications
,system logs for useful information to troubleshoot this issue .
Here are two links for reference:
How to troubleshoot the Key Management Service (KMS)
https://technet.microsoft.com/en-us/library/ee939272.aspx
KMS host troubleshooting & monitoring
http://blogs.technet.com/b/quenguyen/archive/2011/11/09/kms-host-troubleshooting-amp-monitoring.aspx
Best regards

Lync 2013/Office 2010 authentication issues

Hi everyone,
I am fairly new to the OCS/Lync environment and have a question about one of our users.
He is running Win 7 Ent (x64) and has Office 2010 and Lync 2013 installed (both x86). It appears that at the most random times, Lync will prompt him to enter his username and password in order for Lync to integrate his Outlook information.
I have entered his username as domain\username and the correct password and this corrects the issue, but only for a few minutes. Once Lync prompts him again, almost simultaneously, he gets the Outlook box asking him to verify his credentials.
When we enter his credentials in the Outlook box, it does not take and the box persistently pops up (of course, this ends up locking out his account but once we unlock it the cycle continues. I have tried turning outlook cached mode on and off and I
cannot seem to figure out why his credentials are not being accepted.
I'm not asking for anyone to solve the issue directly; rather, if you have any idea where I can start to read and learn about how these products integrate and what might cause this issue, I'd be very appreciative. Of course a couple of places to start
troubleshooting would be appreciated and respected as well :)
Thanks everyone!
PS - I posted to Lync 2010 forum because there was not one for Lync 2013.

I have the same issue, except this variable.
When adding Lync 2013 to my workstation and another coworkers workstation, neither of us were able to connect to the mail server with Outlook. The login box would appear, but not authenticate. I tried removing my credentials for outlook under the User/Groups
area, but to no avail. The next step was to remove my mail account and re-setup. Outlook will now refuse to take any settings for this email account. Email is hosted in Office 365 solely. The only two systems affected are those with Lync 2013 installed.
Next step is to remove all traces of Office 2010 and 2013. If this does not resolve the issue, what background authentication piece did I overlook? Were there any authorization changes ordifferences between
2010 and 2013 when it comes to AD/Office 365 integration?
Thanks,
Charles
EDIT: I removed all traces of Office 2010 as well as registry entries, and reinstalled. Auto discover over AD still isn't working, and now Outlook keeps popping up a dialog box asking for my username and password for the email account.
Help.

Acrobat 9.3 And Office 2010 PDFMaker Issue

Hello:
From the Adobe knowledge base I found that the Acrobat Menu Ribbon Tab for PDFMaker which is normally visible from within Word, Excel or PowerPoint does not appear in Office 2010. This was to be fixed in Acrobat X, but since I haven't acquired it yet, I am using the suggested workarounds. However, the workarounds don't let you "fine tune" the parameters you can set in PDFMaker. Is there a way to still access the settings in PDFMaker to make adjustments such as which headings and titles create bookmarks, or am I limited to the smaller set of options in the regular Acrobat Options?
Regards,
Rich Locus

@ Dave Merchant
I appreciate your comments Dave.
The Australian academic year is late February to early December and so we rebuild our software image at this time each year. Our purchase of our volume licence for CS5 is less than 2 weeks old so this is not old software. When asked about a CS5 dot point release with Acrobat X we were told this was not happening and to look to CS6 at the end of 2011 for Acrobat X to be included.
Please remember that most of our clients are acquiring Acrobat as part of a Creative Suite and so do not have Acrobat X either (we regularly poll our students to see the penetration of new software releases) and are not looking to spend extra dollars on top of their suite purchase. We considered the separate upgrade path, but that would put us out of synch with the majority of our client base.
We are not seeking a free upgrade here, only the patch that Adobe technical support has told me is coming for Acrobat 9 (as recently as 14th Dec) – just don’t have any idea of the timeline.

Windows 7 (64 bit) iTunes 9.2 Outlook 2010 Sync Issues

I’ve noticed bunch of conversations here about issues with the new version of iTunes NOT syncing with outlook contacts / calendars but none of them seem to be resolved. I also have lost my calendar sync since I installed the new iTunes. I have un-installed / re-installed iTunes, tried creating a new PST file, created a new mail account, tried pretty much everything I can think of and nothing works. I have wasted more than 23 hours of my time playing with trying to fix this and I am getting pretty fed up. My question is has ANYBODY actually made it work. I fear we may be wasting our time meaning that there is a bug that no one at Apple cares to acknowledge. Thoughts?

Hello,
I've been searching through the forum, but did not find someone having a real solution in my situation having the problem as described above. I defintly CANNOT delete all my recurrent appointments! I have about 10.000 elements in my Outlook calender, because I'm really using it for planning my whole business day. Isn't there another solution?
I was syncing my iPad-calender with MS Outlook (2003 SP3) successful during the last days, but "suddenly" (I think, it was after the iTunes Update) the syncing process was silently stopped as beeing successfull, and no appointments were synced anymore.
I already followed the rules to resetting the syncdata history of iTunes and also forced to overwrite the iPads calender, but it still remains as before.
Then I decided to delete the calender by stopping the calender syncing, I mean, I deactivated the hook and then iTunes asked, if I will delete all the data on the iPad, where I then agreed to, as you also describe. Then the calender was successfully emptied, but activating it again after syncing, the OLD state is synced back to the iPad and not my currently modified scheduled appointments from Outlook. This is a miracle, because these are old/deleted data!!! It seems the iPad is just doing a "undo".
I already tried the "Help -> Start diagnosis" feature, this said, everything is fine. So, now I don't know, what to to?! I just want to have my calender synchronized!
Changing the files "ssleay32.dll" and "libeay32.dll" by updating OpenSSL or copying from the iTunes "http://...\Apple\Mobile Device Support"-Folder did not lead to any changes :-/.
I'm using iTunes v9.2.1.4, iPad iOS 3.2.1, Outlook 2003 SP3.
So is there someone having some more ideas or giving me a hint, where I maybe could read somthing about a possible error in a log or something like that? Maybe, only ONE appointment is "ill"; how could I detect it?
Regards, Andreas

Need help with startup Sync issue with Photoshop Elements 8.0

When starting up Photoshop Elements 8.0 a brief dialog appears about sync space being filled up with options for Cancel or Proceed. This is then quickly covered up by the frame showing Survey/Show What's New/etc... cannot get back to dialog about sync space. Only way to get into the program is to click on the right arrows in the Welcome to Elements frame, start a tour, click right arrow until Go box is presented and then click on Go. Major PITA to do this. If we are quick, we can click on the initial dialog and click on Cancel or Proceed and get into the program without the covered up frame. We are running PSE8 on Windows 7.
I have shut off sync and still this problem remains.I have been a loyal Adobe product user but this Automatic Sync stuff is really starting to get VERY irritating.
Thanks for any help that can be provided.

A lot of people are finding the same frustrations. Apparently PSE8 does not let you select start up with the Editor but forces the welcome screen on users. This is a classic case of Adobe not knowing what customers want and giving us what they think we want. It ignores the fact that the majority of users will have upgraded from earlier versions.
You can make quick short cuts. If using windows right click on the desktop, select new short cut then browse to program files, Adobe Photoshop elements and scroll right down the list and click on Editor; then finish.
You can do the same for the organizer and then launch each one independently.
You need to think carefully whether you need to keep everything in sync with Photoshop.com. Several users have found problems when they have quickly used up their free storage capacity and then have to pay Adobe an upgrade fee just to continue using the program, otherwise they are locked out.

IPad outlook 2010 sync issues

I used iCloud control panel to,wirelessly sync my iPad II with outlook 2010, windows xp pro. First sync was successful. All subsequent syncs have failed with an error message. Also, when re synching, I didn't see an option to sync only changes. The only option appearing was to re sync all calendar and contacts.

I finally resolved this... by changing everything over to a new laptop. I had been running iTunes on a Vista desktop, and moved Outlook and iTunes to a Win7 x64 laptop. Once I got everything installed, I copied the iTunes folder to the laptop, transferred the purchases, backed up the iPhone and iPad to the new iTunes, and then synched them. Set iTunes to sync Calendar, Contacts, Mail, and Notes on both, and resynched. Once this was done and I verified that everything was intact on both the iPhone and the iPad, I tried entering a calendar event on the phone and then did another sync. The event showed up in Outlook. I then deleted the event from Outlook and did another sync and the event was gone from the iPhone. Did the same with the iPad and got the same results. So this apparently was something related to the desktop or Vista; I never got it resolved on the desktop. Not sure what it could be, but now that it's resolved I'm going to leave it alone. Maybe after I upgrade to an iPhone 5, I might try messing with the iPhone 4s on the Vista desktop. If I do, and happen to get it resolved, I'll surely post something regarding that.

Need Windows 7 and Outlook 2010 Sync help

I am attempting to HotSync my calendar from Outlook 2010 onto my Centro and I am not successful. What am I missing????
I have Desktop Manager V.6.2.2, Hotsync Manager v. 7.0.2, Palm Garnet OS v.5.4.9 and each time I connect I get a message that hotsync is successful however the log is filled with errors and the sync produces no results. Errors: OC-000F, 0D-0003, 0D-0001, not synchronized.
I need help deciphering how to proceed.
Post relates to: Centro (Verizon)

The Search function here on the Forum can produce results like this thread:
http://forums.palm.com/t5/Windows-HotSync/Proper-fix-for-Office-2010-sync-issues/td-p/320732/jump-to...
WyreNut
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You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Need assistance creating applications with superseedence to uninstall Office 2010, Lync 2010 and then install Office 365 click to run 2013

We are getting ready in a few months to uninstall our locally installed Office 2010 and head to the cloud with Office 365 2013. I have created applications to uninstall Office 2010 and Lync 2010 and then added them to the supersedence tab for Office 365
office 2013 click to run with appv5.
When deploying the office 365 2013 application it does not uninstall office 2010 or lync 2010 with the supersedence. I am able to manually uninstall Office 2010 and Lync 2010 with the command lines I am using in the applications.
The application uninstall for Office 2010 is:
The application uninstall is an exe so I created an application, created a deployment type with the location of our Office 2010 admin point, installation program and uninstall program are set with the same line as I have tried to deploy it separately and
also as a supersedence in the Office 365 application setup.exe /uninstall ProPlus /config "\\sccmserver\share\Office2010\ProPlus.ww\silentuninstallconfig.xml. The silentuninstallconfig.xml was created from the original config.xml file and edited
to these settings:<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="NO" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<OptionState Id="ProductFiles" State="Local" Children="force" />
</Configuration>
The detection method is the folder path to see that office 14 exists. When I deploy this the machines finish with success showing this exists, but does not uninstall Office 2010.
running the command line manually mapped to this location on a machine uninstalls office 2010 without issue.
Lync 2010 uninstall:
Lync is an exe so I am using the LyncSetup.exe /silent /uninstall. The application is in the supersedence tab for Office 365 2013. This never installs. If I create a softare distribution and deploy it on its own it uninstalls without issue.
We are going to use Lync 2013 with our office 365 2013 installation so we need to uninstall this. The detection method for lync is file system folder and the Microsoft lync folder for detection.
MS Office 15 (Office 365) was created with the click to run tool. I can install this with the application I created using the appv5 package created with the click to run tool. The issue is we need Office 2010 and Lync 2010 uninstalled first.
Having both versions of Office installed in test has caused issues where Office 15 365 will not list in add and remove programs and cannot be uninstalled even with the fix it article to remove office 2013.
I have looked at many articles and so far it is not working for us. Any help appreciated to get us to the cloud.
Thanks,
Brit

The applications I have for uninstall of office 2010 and Lync 2010 for some reason do not uninstall. Manually testing the command lines they do. The detection method seems to be hanging things up. On the lync uninstall detection method I have
the setting type of file system, type folder, path c:\program files\ folder name Microsoft Lync.
I highly recommend using something other than a file/folder "exists" detection method. Installers are constantly leaving things behind due to environmental inconsistencies. It may leave files/folders behind with a schedule to delete files on next reboot.
These things are unpredictable and very hard to use. I just use the "HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall" Registry location. There you can actually key off the "Product Version" DWORD as well which gives you an even more accurate method
to determine if the application you are trying to deploy (or expect to exist) is truly there. This, of course, being if you are not using an MSI. If you have MSI technology ALWAYS use the product code unless the person writing the MSI chooses to use the same
product code for every version release of their product. In which case, Use the registry method.
As far as getting the supersedence and everything working. You need to start from the basics. Create Applications for all of the apps you want to remove. Make sure they install and uninstall properly (seems like overkill but it isn't that hard). Once you
have working install/uninstall applications then you can easily apply supersedence to your new applications with a setting of Uninstall on the superseded apps you should have no problem getting rid of them. I have done this for numerous things.
For example, I did this with Cisco Jabber to replace older versions of jabber, older versions of cisco unified personal communicator and lync and OSC. All of these replaced versions had to have an Application but once it was in it took two seconds to apply
all the supersedence rules and now I know when I push that software out no matter version is running on any machine it will pull all the old apps off and put the new one on.
Dustin Estes - MCP | www.dustinestes.com

Cannot Sync With Office 2010

Office 2010 has been released to Technet, schools, and other organizations. Maybe RIM should think about pulling one of their dusty programmers out of the closet to write a snippet of code so we can actually sync with Office 2010? I really getting sick of lookinbg at the "no message store" errors. Makes me want to buy a *real* smartphone.

ddvogt wrote:
Message to Blackberry:
I hope you listen..
The issue may be that Nokia bought the third party company that was doing the synch under Blackberry.
Blackberry: You need to fix that problem or switch to another third party. You may otherwise see a vast exodus to Android based phone.
I hope you have not come to be too big to care about your customers.
Hello again!
It seems you are posting this same information all over our forums. We welcome your input, but it's not really necessary to say the same thing over and over. Trust us...they get it. It is simply impossible for them to release any forward looking information -- things such as "2010 compatibility will be available on (insert date here)" are strictly forbidden as per the TOS of this site.
In regards to your hope that RIM will see your message -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unlikely that they will see what you have written. However, if you have specific and constructive ideas for them, I have heard that they accept such via email to [email protected]
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Advise needed - MS Office 2010 & Sync Issues

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