Advise on fixing/glueing Top Case cracks on Macbook White Unibody 2009 A1342

Hi Folks!
I have a white unibody 2009 that has a crack on the top case by the ethernet port.
This is probably a stress related crack from picking up the case from the palm rest and the polucarbonate case just couldn't hold the pressure and cracked that area.
It is way out of warranty, but still wanted to check with you all if Apple might be willing to either fix it for free themselves or give me the part (the top case) to replace myself. This looks more like a design or material flaw, since this macbook has been handled just like any other laptop would. Normal use!
If not, I could take it apart and attempt to fix it by glueing it from inside.
Has anyone tried this and what glue would be the strongest fix for this poly material? Any brand you recommend? Something stronger than superglue or gorilla?
Also, not sure yet if there is any space between the ethernet port and the case to maybe add some kind of rigid plastic to the bottom of the case under the crack in order to add support and keep it toghether.
If so, what would you recommend I use as support? It would have to be a very thin plastic, not sure what though.
I'd appreciate "constructive" advise. Thanks a lot!

You’ve run into the main problem with user forums. Since we aren’t trained Mac mechanics and no one from Apple reads or posts to these forums except as users, you’ve got to hope that someone reads your post who has had the exact same problem as yours and has found a solution for the problem.

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Hi,
Here's the Bottom Case Replacement Link
http://www.apple.com/support/macbook-bottomcase/
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I am using Macbook White 13'', late 2009 model, it has got two cracks on the top case (behind the display) on the right and left side, that seems to be a manufacturing problem because I have seen the same cracks on my friends laptop.
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SAJID

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Hi sikander,
Welcome to apple forum.
It is possible (in my opinion) to just change the plastic cover.
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Hi Fatjim,
It's been over a year since your post, so I hope you receive this query.
My daughter's white plastic MacBook -- about the same vintage as yours or a bit newer: Aug 2009 -- developed those well-known top case cracks about 2-1/2 years ago, within the 1-year warranty (I didn't even know about defects covered beyond that point). Was directed to a very good, nice, decent Apple support and repair store in NYC (which is a miracle, believe me!!!). No computer sales, just support. Very specialized and very personal. Completely different from other "authorized Apple" support stores in NYC. They replaced that one top piece quickly and for free. But perhaps a year later the top plate started developing new chips all over the place. I e-mailed Manny -- a terrific guy -- the person there who'd helped me before with both her Mac and mine, to ask about it, but got no reply. Maybe he missed it. E-mail is fallible. With a high schooler who "depends" on her Mac (social stuff as well), getting it out of her hands for any length of time is not easy, so I didn't pursue it further.
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Here in friendly NYC you'd be hard pressed to find any store that says "Apple" on it to actually do what they're supposed to do -- it's time spent on paperwork they could spend on something more profitable. Except, I hope, the one I used before, who has all our information, but has not seen me since 2010 or 2011.
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You say you contacted Applecare. Is that right? What/who exactly is that? Who/what number do you call or what web site do you go to to find folks there who are truly helpful?
Do you need a special Applecare contract that we would have had to buy at the time the Mac was bought?
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- Dave

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hello
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patrick

Check with any or all of these other parts suppliers, too:
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http://www.dttservice.com (parts and repair work)
http://www.powerbookresq.com (parts and repair work)
http://www.tekserve.com (parts and repair work)
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"Sehr geehrte Damen und Herren,
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Auch wir waren mit einem Kundengerät (schwarzes MacBook 2.0GHz) betroffen.
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Die Anschlußkabel der Hitzesensoren an den Kühlkörpern der Prozessoren seien so nah (zu nah) an den Kühlkörpern selbst verlegt, dass die Isolierung schmelze und einen Kurzschluß verursache. Hierduch schalte sich das MacBook einfach ab.
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Der Cancom Techniker folgte den Anweisungen, und seit diesem Zeitpunkt (24.08.06) läuft das MacBook unseres Kunden problemlos….
Mit freundlichem Grüßen
Edmond Hirsch
macteq.de"
(www.macteq.de)
for those not undersstunding german, translation will come aszp

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sparu wrote:
Not sure if apple has spares to repair the cracked outer shells. Any idea how long and how much it costs to get it fixed ? Or can I return my laptop to get some store credit and buy a new Macbook ??
Only Apple would know that. Also, ask Apple. Not going to happen. You can't return a 6 year old mac and expect to get a store credit. Since the repair volume of the store seems to be high, get an estimate and leave it there for repair if you find the price of repair to be acceptable.

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I'm starting to wonder if the top case with keyboard/trackpad is the Achilles heel of the black and white Macbooks 2007-08. I'm having problems with 3 different Macbooks.
On one, a 2.1Ghz from 2008, no internal keyboard/trackpad is recognized by the Macbook. Its original kb/tp just stopped working one day. I removed the top case and checked the connections, as well as any dust or bent pins in the socket on the logic board, but all seemed ok. Reassembled, but kb/tp still not working. I then replaced the top case with another one that I knew was working, but still no go.
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On a second, a 2.16Ghz from 2007, the kb/tp suddenly stopped working one day. I'd opened the MB a couple of times just before, but I'm pretty careful and don't think I broke the cable or anything else. All the pins and the cable seem fine, as does the socket on the logic board. Here too, an external mouse/kb work perfectly.
I tried another working top case and this time it seemed to work okay. But after a day or two, it stopped working too. I then reassembled it, thinking there might be something pushing up on the keyboard, or maybe some screws loose. And once again it seemed to work.
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Any ideas greatly appreciated.

Sorry, just wanted to add in concluding that there seem to be 2 different problems.
1) with the 2.1Ghz from 2008, no working top case seems to work, so it doesn't seem to be a top case problem, but rather a problem with the connection to the logic board or somewhere else.
2) with the 2.16 from 2007, here it does seem to be a problem with the top case.
Unfortunately I don't have what I know to be a good, working top case to try on the 2.16. I think with all the assembling/disassembling, the semi-decent kb/tp I had may now have problems too.

Top case got replaced; battery doesn't last as long as the old one

My rMBP mid 2012 had a problem with the trackpad so I got the top case replaced, since the warraty was expired and I was stupid enoght not buy the apple care, It cost me around $650 USD, got it back last tuesday, everything seems to work fine except for the battery, it doesn't last as long as the old one, wich is kinda of wierd since the old one was around one and a half years old, should I consider taking it back to the Apple Premiun Reseller where I got it fixed? how common are these issues? Finally I read on reddit that I can ship my laptop to an official Apple store/service and got it diagnose or fixed? Is it worth it? I read that some folks got it exchange for a new one, the conditions of my laptop are pretty good, I have taken extreme good care of it, but some problems still arise, it has a couple of white stuck pixels in the display besides the problems that I already mentioned already.
Cheers!

AppleTechDenver wrote:
I have the MacBook Air 11' and on http://apple.com it says the battery is supposed to last 9 hours.
Did you read carefully?
Note the words 'up to' not 'will' last 9 hours. Apple makes these measurements based on very minimal resource intensive applications. My experience that battery run time is much less than these unrealistic advertising claims. Battery run time will be a function of the number and types of applications that are in use.
Try a SMC reset:
http://support.apple.com/en-us/HT201295
That may improve things somewhat.
Ciao.

Advise on fixing/glueing Top Case cracks on Macbook White Unibody 2009 A1342

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