AE crashing when trying to import Premiere sequence.

Hi There,
I am having a problem importing a Premiere Pro sequence in After Effects (I am using CS5.5 with the latest upgrades on a Windows 7 PC).
Basically when i try to import, i can choose my Premiere file with no problems, and i get to the menu where it asks which sequences i want to import.
No matter which sequences i choose (All, Individual, with or without sound), once i click on OK, the button freezes and a few seconds later the screen whitenes and it says After Effects is not responding and i get a box come up which tells me this and asks me if i want to shut AE down.
Does anyone know what casues this?
Many Thanks,
TCT

Hi Mylenium,
Thanks for the reply.
The footage is DSLR 1080p (PAL). As for hardware, here is my PC Spec :-
Intel Core i7 3930K 3.20GHz Socket 2011 12MB
Corsair 32GB DDR3 1600MHz Dominator Memory
Asus SABERTOOTH X79 Socket 2011 8 Channel Audio ATX Motherboard
2 x OCZ 512GB Agility 4 SSD (1 = OS and Software, 2 = Current Projects)
2 x Western Digital VelociRaptor 300GB Hard Drive SATAII 16MB Cache 10000rpm RAID 1 (Backup Drive)
ASUS GeForce GTX 550 Ti DirectCU - 1 GB GDDR5 Graphics Card.
MOTU 828MK2 Audio Interface.
The mercury engine is in advanced mode as i have deleted the txt file so that the acceleration will work with this card.
Is there any other information that you may need?
Thanks,
TCT

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FCPX has suddenly started crashing when trying to import media

I updated FCPX to 10.0.8 a couple of weeks ago and everything has been fine until today (I'm fully updated with Mountain Lion as well) . Now every time I try to import media, FCPX crashes. This occurs right after I hit the "Import Selected" button -- and occurs regardless of type of media, where I'm importing it from, or how many clips. I get a very long error message -- I've attached just the first part of it (through Thread 0) below. The entire error message runs through Thread 37.
The only thing I did right before this happoened was to delete some old unused applications that were not even on the system HD (they were on a different internal HD - drive A). The applications included very old versions of Final Cut and iMovie that had not been opened in a couple of years. After I did this, FCPX suddenly started to recognize another internal HD (drive C) as a camera for the first time, and tried to import a bunch of old home movies, which it has never done before. And ever since then it started crashing when trying to import new media -- even after I "ejected" drive C.
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Process:         Final Cut Pro [326]
Path:            /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier:      com.apple.FinalCut
Version:         10.0.8 (221398)
Build Info:      ProEditor-22139008018000000~1
App Item ID:     424389933
App External ID: 14685451
Code Type:       X86-64 (Native)
Parent Process: launchd [152]
User ID:         502
Date/Time:       2013-03-31 13:00:19.713 -0400
OS Version:      Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:          14013 sec
Crashes Since Last Report:           9
Per-App Interval Since Last Report: 12180 sec
Per-App Crashes Since Last Report:   9
Anonymous UUID:                      11BDDCCB-5BCF-05B8-C04A-9A39067B1572
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
objc[326]: objc_removeExceptionHandler() called with unknown alt handler; this is probably a bug in multithreaded AppKit use. Set environment variable OBJC_DEBUG_ALT_HANDLERS=YES or break in objc_alt_handler_error() to debug.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                         0x00007fff8d168814 objc_alt_handler_error() + 0
1   libobjc.A.dylib                         0x00007fff8d1686a0 alt_handler_error(unsigned long) + 52
2   libobjc.A.dylib                         0x00007fff8d162f35 objc_removeExceptionHandler + 92
3   com.apple.CoreFoundation                0x00007fff893ebb49 _CFDoExceptionOperation + 89
4   com.apple.AppKit                        0x00007fff86e2bbcf -[NSApplication endModalSession:] + 24
5   com.apple.prokit                        0x00000001003283c3 -[NSProApplication endModalSession:] + 45
6   com.apple.FinalCut                      0x0000000100033870 -[PEAppController windowWillClose:] + 416
7   com.apple.CoreFoundation                0x00007fff893aceda _CFXNotificationPost + 2554
8   com.apple.Foundation                    0x00007fff8575ae26 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
9   com.apple.AppKit                        0x00007fff870c49e0 __18-[NSWindow _close]_block_invoke_0 + 260
10 com.apple.AppKit                        0x00007fff870c48b5 -[NSWindow _close] + 364
11 com.apple.FinalCut                      0x0000000100073be7 -[PEImportWindow timer] + 439
12 com.apple.Foundation                    0x00007fff85785af3 __NSFireTimer + 96
13 com.apple.CoreFoundation                0x00007fff893b7804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
14 com.apple.CoreFoundation                0x00007fff893b731d __CFRunLoopDoTimer + 557
15 com.apple.CoreFoundation                0x00007fff8939cad9 __CFRunLoopRun + 1529
16 com.apple.CoreFoundation                0x00007fff8939c0e2 CFRunLoopRunSpecific + 290
17 com.apple.HIToolbox                     0x00007fff84842eb4 RunCurrentEventLoopInMode + 209
18 com.apple.HIToolbox                     0x00007fff84842c52 ReceiveNextEventCommon + 356
19 com.apple.HIToolbox                     0x00007fff84842ae3 BlockUntilNextEventMatchingListInMode + 62
20 com.apple.AppKit                        0x00007fff86f2e563 _DPSNextEvent + 685
21 com.apple.AppKit                        0x00007fff86f2de22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
22 com.apple.AppKit                        0x00007fff86f251d3 -[NSApplication run] + 517
23 com.apple.prokit                        0x00000001003286c5 NSProApplicationMain + 378
24 com.apple.FinalCut                      0x0000000100001e14 start + 52
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Update: the problem is definitely with the internal HD "drive C". Before restarting FCPX after the last crash I unmounted the C drive -- then restarted FCPX and was able to import media just fine. I thought I had tried this already, but I guess not.
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So, what can I do to stop this from happening?
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I used the betas with out issue.
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Runtime error!
Program: C:\...
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[/caravan/releases/2014.09/shared/adobe/MediaCore/Backend/Src/Sequence/PersistentGroupCont ainer.cpp-279]
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Hey all,
Hope you can help me because this is driving me crazy!
Whenever I try to import .ac3/.m2v files to DVDSP, the program crashes. The strange thing is that it is happening only when I try it on one particular file. I seem to be able to import anything else but the audio/video files I really need! I've tried re-compressing, and re-naming the file, I've also tried importing the file on a different computer, but nothing seems to work.   I haven't tried reinstalling since it seems to work with other files and I've tried it on separate computers.
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Process:         DVD Studio Pro [1315]
Path:            /Applications/DVD Studio Pro.app/Contents/MacOS/DVD Studio Pro
Identifier:      com.apple.dvdstudiopro
Version:         4.2.2 (431.40)
Build Info:      DSP-4315400~54
Code Type:       X86 (Native)
Parent Process: launchd [105]
Date/Time:       2012-08-10 07:45:07.946 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          18354646 sec
Crashes Since Last Report:           58
Per-App Interval Since Last Report: 5731 sec
Per-App Crashes Since Last Report:   7
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0   com.apple.QuickTime                0x9a8d1dd8 PrivateQTGetMoviePlayabilityState_priv + 62
1   com.apple.QuickTime                0x9a8d1d8a QTGetMoviePlayabilityState_priv + 33
2   ...ickTimeComponents.component     0x9448dac8 internalDoAction + 9849
3   ...ickTimeComponents.component     0x9447cde9 _MCIdle + 61
4   ...ple.CoreServices.CarbonCore     0x99f72dcc CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
5   ...ickTimeComponents.component     0x944786a0 _MCComponentDispatch + 111
6   ...ple.CoreServices.CarbonCore     0x99f6b51f CallComponentDispatch + 29
7   com.apple.QuickTime                0x9a8d1d3e MCIdle + 37
8   com.apple.QuickTime                0x9a8cfc25 QTOMovieObject::SendCommand(unsigned long, void const*) + 899
9   com.apple.QuickTime                0x9a8b337a DispatchQTMsg(void const*, unsigned long, unsigned long, unsigned long, QTOGenericObject*) + 240
10 com.apple.QuickTime                0x9a8b31de QTObjectTokenPriv::SendMessageToObject(QTMessagePriv*, unsigned long) + 178
11 com.apple.QuickTime                0x9a8b2745 QTObjectTokenPriv::DispatchMessage(QTMessagePriv*, void const*, __CFAllocator const*, unsigned long, unsigned long, ComponentMsgParam*, unsigned long, unsigned long) + 1249
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15 com.apple.QTKit                    0x90b065ec +[QTMovie_QuickTime idleAllMovies:] + 308
16 com.apple.Foundation               0x93458484 __NSFireTimer + 141
17 com.apple.CoreFoundation           0x91eada3b __CFRunLoopRun + 8059
18 com.apple.CoreFoundation           0x91eab3c4 CFRunLoopRunSpecific + 452
19 com.apple.CoreFoundation           0x91eab1f1 CFRunLoopRunInMode + 97
20 com.apple.HIToolbox                0x90e2fe04 RunCurrentEventLoopInMode + 392
21 com.apple.HIToolbox                0x90e2fbb9 ReceiveNextEventCommon + 354
22 com.apple.HIToolbox                0x90e2fa3e BlockUntilNextEventMatchingListInMode + 81
23 com.apple.AppKit                   0x962bf595 _DPSNextEvent + 847
24 com.apple.AppKit                   0x962bedd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
25 com.apple.AppKit                   0x965381c9 -[NSApplication _realDoModalLoop:peek:] + 720
26 com.apple.AppKit                   0x96537945 -[NSApplication runModalForWindow:] + 273
27 com.apple.AppKit                   0x967cbad3 -[NSSavePanel runModal] + 420
28 com.apple.dspinterface             0x00047c4f -[DSPXProjectBinModule importAsset:] + 500
29 com.apple.AppKit                   0x962fda26 -[NSApplication sendAction:to:from:] + 112
30 com.apple.prokit                   0x0047e414 -[NSProApplication sendAction:to:from:] + 127
31 com.apple.AppKit                   0x963dd255 -[NSControl sendAction:to:] + 108
32 com.apple.AppKit                   0x963d8d02 -[NSCell _sendActionFrom:] + 169
33 com.apple.AppKit                   0x963d7ff9 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
34 com.apple.AppKit                   0x9642d6ed -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
35 com.apple.prokit                   0x004c321e -[NSProButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 539
36 com.apple.AppKit                   0x963d6a4f -[NSControl mouseDown:] + 812
37 com.apple.AppKit                   0x963d4a58 -[NSWindow sendEvent:] + 5549
38 com.apple.prokit                   0x004a69f0 -[NSProWindow sendEvent:] + 264
39 com.apple.dspinterface             0x000afc63 -[DSPXDocumentWindowClass sendEvent:] + 777
40 com.apple.AppKit                   0x962ed60b -[NSApplication sendEvent:] + 6431
41 com.apple.prokit                   0x00481040 -[NSProApplication sendEvent:] + 1901
42 com.apple.AppKit                   0x96281253 -[NSApplication run] + 917
43 com.apple.prokit                   0x004813f6 NSProApplicationMain + 326
44 com.apple.dvdstudiopro             0x0000354d 0x1000 + 9549
45 com.apple.dvdstudiopro             0x00002cf6 0x1000 + 7414
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                  0x9062c382 kevent + 10
1   libSystem.B.dylib                  0x9062ca9c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib                  0x9062bf59 _dispatch_queue_invoke + 163
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I still have the trial 10.0.3 download, but unforunately can't run it because it's expired.
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0x11a9f0000 -
0x11ac87fef com.apple.AVCHDPlugin (2.0.0 - 1014.5.29) <02B6EE1F-C8BA-EB46-14BE-17330045B3C8> /Applications/Final Cut Pro.app/Contents/PlugIns/RADPlugins/AVCHD.RADPlug/Contents/MacOS/AVCHD
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hey,
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Hi Farid Shahin.
Verify/repair the startup disk (not just permissions), as described in the following article, in case there is something amiss in the filesystem:
The Repair functions of Disk Utility: what's it all about?
You’d get better results using Eudora Mailbox Cleaner to do the conversion.
Eudora Mailbox Cleaner requires rebuilding the imported mailboxes in Mail afterwards. Instead of rebuilding them one by one, you can re-create the entire index as follows:
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2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is locally stored.
3. Locate Envelope Index and move it to the Trash. If you see any other “Envelope Index”-named file there, delete it as well.
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Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Iphoto 11 crashes when trying to import

I have been importing fine but just now iPhoto 11 shuts down/crashes. this happens when i just select the import from the menu and don't even get a chance to select the target destination. I have looked on forums and it talks about 3ivx file to delete, i cannot find that file also i import from my desktop or dropbox which is synced to my macbook i do not use 3rd party software to get images from a device to my MacBook.
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Peter

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
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from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
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(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste topost the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
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This is the AVCHD file structure you should see from the Finder when you connect your camera like an external drive:
First copy the clips you want to use from the STREAM folder to another folder on your hard disk.
Next, you need to convert them from .mts to .mov format using the free program Media Converter. You can also do batch conversions by dropping multiple .mts files onto its window. You need to instal the Re-wrap AVCHD for Quicktime - uncompressed Audioplugin. It is fast since it is not transcoding but simply changing the video wrapper. The website is:
http://media-converter.sourceforge.net/
The resulting .mov clips will import into iMovie (this works for iMovie 9 - I'm assuming it will also work with iMovie 8.)
Geoff.

IPhoto '11 keeps crashing when trying to import to library

Hello,
May I ask for some assistance please. For some reason tonight when I open iPhoto and try to import photos it keeps crashing. I was able to import about 30-40 photos from a CD before this started to occur. I have included the crash log below. Grateful for any advice?
Mike
Crash Log:
Process:         iPhoto [278]
Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:      com.apple.iPhoto
Version:         9.4.3 (9.4.3)
Build Info:      iPhotoProject-720091000000000~2
Code Type:       X86 (Native)
Parent Process: launchd [131]
Date/Time:       2013-07-21 23:50:20.232 +0100
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:          -781630 sec
Crashes Since Last Report:           7
Per-App Interval Since Last Report: 80463 sec
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      9D97761F-DCD9-4DB4-986C-0F999B966A7B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000c1e80000
VM Regions Near 0xc1e80000:
    CG shared images       00000000c12cd000-00000000c14ed000 [ 2176K] r--/r-- SM=SHM
--> CG backing stores      00000000c1e80000-00000000c2224000 [ 3728K] r--/rw- SM=SHM
    CG shared images       00000000c2b3e000-00000000c2b46000 [   32K] rw-/rw- SM=SHM
Application Specific Information:
objc[278]: garbage collection is OFF
Performing @selector(importFiles:) from sender NSMenuItem 0x7a6c71e0

It might be another preference file other than iPhoto's so here's how to determine if that's the case:
Trouble Shooting Preferences
NOTE: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
1 - close all applications.
2 - open your Home/Library folder and Option-drag (copy) the Preferences folder to the Desktop.
3 - select the contents of your Home/Library/Preferences folder and drag them into the Trash bin in the Dock. You will be asked to provide your Admin password.
4 - reboot.
5 - run the application again and determine if the problems is fixed
6 - If the problem is fixed:
A - open the working Home/Library/Preferences folder.
B - Open the Preferences folder on the Desktop, select all of the contents and drag them into the working Home/Library/Preferences folder.
C - When the Copy window pops up check the "Apply to All" check box and then click on the Don't Replace or Skip button.
D - reboot.
7 - If the problem is NOT fixed, drag the contents of the Preference folder on the Desktop into the Home/Library/Preference folder and replace the entire contents that were created by clicking on Replace.
8 - reboot.

Some photo apps crashing when trying to import photos on iOS 8

this is happening with a few photo apps, especially those that don't detect the "photos" folder aka "all photos", but detect only smart albums and albums. These apps, not all of them but some of them (EyeEm, Handy Photo) crash as soon as I attempt to import a photo. Never happened before.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

AE crashing when trying to import Premiere sequence.

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