AE CS4 Will not open after Snow Leopard Upgrade

Ok, i posted this earlier but I don't think I was clear enough to get an answer. I recently did a clean install of Snow Leopard and a fresh install of my Production Studio CS4. Upon getting it all installed, I realized that After Effects will NOT open at all. It just bounces on the Dock a few times and then stops. Then after that, when you click on it, it bounces once, then stops. Every other program works great, only after effects is not working. Why is this? Is there something I need to do? I reeinstalled just the AE and downloaded the newest update, still, the same thing. I would appreciate any suggestions to get it running.

I experienced this when upgrading to Snow Leopard myself.
After Effects is one of many, many applications which require Rosetta to be installed. In Snow Leopard, Rosetta is an optional install on the disk. So just make sure you install it.
Now, the thing also is that once Rosetta is installed, the OS still seems to have AE flagged as an app which requires a missing component to launch. This was fixed after a couple of restarts, in my case.

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OS will not boot after Snow Leopard Upgrade

I have a MacPro (Intel). I just upgraded to Snow Leopard and everything appeared fine. However, after restarting my computer the OS will not load. A circle with a hash through it replaces the Apple logo and the apple's spinning wheel continues but all drive activity. I have tried to run the install again by forcing the computer to open the dvd drive then booting for the OS DVD but this has not worked. Has anyone experienced this and successfully resolved?

You have a five year old computer, so a failing hard drive at this point is not so strange. You have a couple of options you can try. Start with this one, but if it does not work you will have to erase the hard drive. I hope you have a backup of all your files.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Macbook pro will not boot after snow leopard upgrade

My GF has had a macbook pro since mid 2008. It's been running like a champ since I've known her for the past 3 years with no issues. It has/had OSX 10.5.8 installed. We tried to consolidate all our pictures from all our apple devices and realized she didn't have an icloud on the old 10.5.8 OSX. So I called apple and they told me to order and install the snow leopard OSX 10.6 first and then upgrade to lion etc after that, Well we got the disk yesterday popped it in to install and it's been a disaster.... the computer shutdown for what looked like a normal restart during the installation process and never booted back up. Attempts to manually reboot leave us locked on a grey apple logo screen with spinning gear indefinately whith the Snow Leopard disk installed during boot up. With the disk removed I get the flashing file folder with a question mark. I called apple support we tried all the PRAM and SMC resets and then decided that we should go to the Genius Bar once all those failed. After an hour and a half drive to the nearest genius bar we were told that the we suddenly had a hardware issue which just happened to coincide with the new OS installation.... I'm not buying it and am looking for some help. The macbook was running like a champ until we inserted a disk recommended by apple... Any takers?

You have a five year old computer, so a failing hard drive at this point is not so strange. You have a couple of options you can try. Start with this one, but if it does not work you will have to erase the hard drive. I hope you have a backup of all your files.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

PS CS4 will not open after carbon copying drive to new SSD on MacPro

PS CS4 will not open after carbon copying drive to new SSD on MacPro. Pop-up windows inform me that the scratch disk is not available. I would appreciate any advice on how to rectify this problem.
Thanks
marco

Thanks avanishdivya.
I was hoping to avoid that route, but guess it's all I can do.
Thanks for your quick response.
Do you know if it is a Carbon Copy Cloner issue or just the way Adobe sets it up?
For future reference, where should the scratch disk reside? I heard it should not be on the boot drive?
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Photoshop CS4 will not open after system upgrade to Mac OSX Yosemite

I recently upgraded to Mac OSX Yosemite and unfortunately, my Photoshop CS4 will not open. The message says it requires Java SE6. I now have Java 7 update 71. I would appreciate suggestions from anyone who can help to resolve this problem. Thank you.

Thank you very much, Chris Cox. I followed the link in the error message to Apple's support page, downloaded and installed the Java for Mac OSX.
I can now open my PS CS4 again. What a relief!
Many thanks for your fast response and accurate advice.
Cheers!

Photoshop CS4 will not open after upgrading to Mac OSX Yosemite

I recently upgraded to Mac OSX Yosemite and unfortunately, my Photoshop CS4 will not open. The message says it requires Java SE6. I now have Java 7 update 71. I would appreciate suggestions from anyone who can help to resolve this problem. Thank you.

Thank you very much, Chris Cox. I followed the link in the error message to Apple's support page, downloaded and installed the Java for Mac OSX.
I can now open my PS CS4 again. What a relief!
Many thanks for your fast response and accurate advice.
Cheers!

CS4 will not work with Snow Leopard

Does anyone know what the problem is? I have been reading on other message boards about CS4 programs crashing. I can't even get mine to open. Does anyone know a fix or something that can help?

Hi, I've got the CS4 Master Collection running at home on a Mac Pro running Snow Leopard.
Here is my report:
*Adobe Acrobat Pro* - is working perfectly.
*Adobe After Effects* - is working quite well with some lags on closing.
*Adobe Bridge* - WILL NOT OPEN - Use Bridge CS3 if you have it.
*Adobe Contribute* - is working quite well with some lags on closing.
*Adobe Device Central* - Very buggy. - Use Adobe Device Central CS3 if you have it.
*Adobe Dreamweaver* - is working quite well with some lags on closing.
*Adobe Dynamic Link* - NO MAC SUPPORT.
*Adobe Encore* - is working quite well with some lags on closing.
*Adobe Fireworks* - is working quite well with some lags on closing.
*Adobe Flash Professional* - is working quite well with some lags on closing.
*Adobe Illustrator* - is working quite well with some lags on closing.
*Adobe InDesign* - is working quite well with some lags on closing.
*Adobe OnLocation* - is working quite well with some lags on closing.
*Adobe Photoshop* - is working well; however it also has NO 64-bit support! with no future 64-bit support planned. Sorry.
*Adobe Premiere Pro* - is working quite well with some lags on closing.
*Adobe Soundbooth* - is working quite well with some lags on closing.
*Adobe Version Cue* - is working well.
*All Adobe CS3 Application are functioning well.*
My suggestion is use CS3 until these bugs are fixed in CS4.
These tests were done on:
Mac Pro (2008)
2 x 2.8GHz Intel Xeon Quad-Core Processors.
6GB 800MHz DDR2 ECC FB-DIMM
1600MHz FSB
Data Path: 64-bit
Address Path: 64-bit
500GB (Startup Disk)
1TB (Bay 2)
512MB GeForce 8800GT
Hope fully you may find this information useful, but definitely check Adobe for updates ASAP
Kind regards,
Peter.

EXTERNAL USB Drive will not open with Snow Leopard

External USB drive will open with SL. The drive icon appears on the desktop. When I click on it, Error message, "The alias USB Drive can't be opened because the original item can't be found." When I click on "Fix Alias", a window pops up and shows the usb drive in a list but does not respond when I click on it. I then tried disk utility and tested the disk and it tested OK. The drive still will not open. This problem started after I installed Snow Leopard. Need Help.
Message was edited by: PHAT ROB

The same error is produced when I try to mount a smb share.
I select the "connect to server" (cmd-K). Input the share info "smb://<user>@<server>/<share_path>
At the auth prompt, I input my credentials.
The error pops up, same as original poster.

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For inexplicable reasons, iTunes will not open. I am using an Intel iMac with a 2Ghz chip and 3 gb of ram. I have tried deleting iTunes and reinstalling, deleting plug-ins, and running Disk Warrior 4.2. Nothing works, and Apple wants me to pay $29 to talk to someone on the phone. Since this is a Snow Leopard issue that seems unfair. Is anyone else running Snow Leopard unable to open iTunes, and if so, how is the condition fixed?

Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

Aperture will not work after snow leopard instalation,

Hi,
I have avoided upgrading to Snow Leopard but my children bought me the upgrade for Christmas as they want me to use Face Time. So I did, now aperture will not open and it says contact the originators of the program. I am a pro photographer and all my current work is on Aperture and I have a wedding in two days time and so this is somewhat disturbing as all my post production in done in Aperture. Can anyone help me I have done all the software upgrades etc.....

Are your images files managed in the Aperture Library, or Referenced? Do you have an external disk drive in the configuration, and if so, is it formatted as Mac OS Extended?
If you hold down the Option key while clicking on the Aperture Icon in the Dock, do you get the dialogue that allows choosing between different Aperture Libraries, or even creating a New Library?
Ernie

Old address book will not open in Snow Leopard

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When upgrading to SL, the OS upgraded AB...but only in Applications. If you're getting this message, go to Applications and click on AB there. If it opens, just delete AB in the Dock, then transfer the new, updated AB to the dock, and you're all set.

Somehow you've retained an old version of Addressbook (version 5.0.3). The current version is 6.1
Look in the apps folder to see if you have the current version, the dock icon may be pointing to the old version.
Regards,
Captfred

DVD Studio Pro 4 will not open after installing Leopard

I had trouble opening my film project in FCP studio 2 but resolved the problem by trashing the preferences. This did not help other programs like DVD studio pro which will not open at all or crashes as soon as it is open. It also gives me strange messages while it tries to open like" Media-application quit unexpectedly." Would re-installing help? I would have to begin with FCP studio pro and then update all the programs again. Is there an easier way to solve this problem? (Leopard is causing other programs to quit unexpectedly but I don't get messages that some part of the application has quit).

So far it seems the advice when going to Leopard is to due a total clean install of Leopard on a clean drive before installing the applications.

Safari 4.0.3 will not open in Snow Leopard

I did the Snow Leopard upgrade on Friday, and this morning I tried to open Safari 4.0.3. I can't. I get the following error:
"You can't use this version of the application Safari with this version of Mac OS X. You have Safari 4.0.3".
I also cannot download and reinstall it, it says "Safari can't be installed on this disk. This update requires Mac OS X 10.5.8 or newer." Huh, here I thought 10.6 would be considered "newer"...
I can open earlier versions of Safari (3 and lower) just fine.
Help?

Hi,
I had your same problem and I just solved it a few minutes ago: in my OSX 10.5 Applications menu (so before upgrading) some time ago I moved all my web related apps in a folder called "Internet".
When this morning I upgraded to 10.6 the installation process put all the new web stuff (Safari, iChat, Mail...) in the root of Applications folder: that's the problem, now you have both versions on your mac, the new in the Applications folder and the old ones in the subdirectory, and when you click on the icon in the dock you are tryin to execute the old app.
To solve this just move the new apps (those in the Applications menu) in the subfolder (or anywhere you have old versions) and overwrite old apps.
Hope this works also for you.
(And hope I was clear enough, sorry for my poor english )
Andrea

Firefox will not open after attempting to upgrade to v5, sys restore didn't help

Was running 3.6 with no problems, but trying to upgrade today apparently broke it. The upgrade failed for some reason (the old .exe is still the only one in the Firefox folder & I can't find any files newer than April 2010 in there), but no matter how I try to run it, nothing happens - Firefox will not open, period. I tried reverting to last week with sys restore, scanning for malware with Malwarebytes, but still nothing happens. I'm using WinXP 5.1 media edition SP2 (yes, it's been around a few years but it works for me). I'm now using Chrome which seems to run just fine, tho I miss all my plugins.

Hi lwhealon
try from Start > Run > and type to check 1 of :
firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
(to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
[http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
good luck

Adobe After Effects CS4 will not load to Snow Leopard

Recently My hard drive crashed. I reloaded Snow Leopard on my computer and all of my support applications.
I attempted to load Adobe After Effects CS4, but it would not load.
I read where others had problems back in 2009.
Is there a fix for this problem?

Mmh, something is leaking. Are there any other Adobe products on the system that use MPEG CoDecs (Premiere, Encore, Adobe Media Encoder). If so, my best guess would be that those are not installed correctly or were messed up during an update or so. That stuff is shared by all apps and while your system is not ideal, it certainly should work and not give this error. Depending on what is going on, only a full re-install of everything might fix it, though, unfortunate as it may be. So make friends with the CS3 and CS4 Clean Scripts from the support pages, set aside a good afternoon and take some deep breaths...
Mylenium

AE CS4 Will not open after Snow Leopard Upgrade

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