AE CS5 crash when cast shadows turned on?

System.
i7 @2.8ghz
9gb ddr3
2x 1tb HDD
ati 5770
Adobe Master Collection CS5
I was finishing up a 3d product box in AE and once I turned on "cast shadows" under material options, AE crashes. Then when I open the project, if I try to do anything with the layers or timeline, it crashes. The error makes no sense to me, unless the 2nd part is irrelevant.
first I get
After effects error: crash occurred while invoking rendering plug-in "AE_OpenGL"
Then
after effects error: Crash in progress. last logged message was <8852) <ASL.ResourceUtils.GetLanguageIDFromRegistry> <0> Unable to obtain the User 'Language' registry key at: Software\Adobe\AfterEffects\ defaulting to 'en_US'.
If I delete the layers or turn off "cast shadows" everything works fine.
Any ideas? This is the ONLY time I have had AE crash on my system.

Have you installed the most recent updates?
Do you have OpenGL rendering enabled for previews? If so, turn it off. (See this page for information about troubleshooting OpenGL issues.)
[EDIT: It looks like Mylenium and I agree, and he types faster.]

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Process:
Adobe Photoshop CS5 [841]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Responsible:
Adobe Photoshop CS5 [841]
2   com.adobe.Photoshop
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3   com.adobe.Photoshop
0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
4   com.adobe.Photoshop
0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
5   com.adobe.Photoshop
0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
6   com.adobe.Photoshop
0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
7   com.adobe.Photoshop
0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
8   com.adobe.Photoshop
0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
9   com.adobe.Photoshop
0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
10 com.adobe.Photoshop
0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
11 com.adobe.Photoshop
0x000000010007bbdc 0x100000000 + 506844
12 com.adobe.Photoshop
0x00000001000d6a7e 0x100000000 + 879230
13 com.adobe.Photoshop
0x00000001000d6a9e 0x100000000 + 879262
14 com.adobe.Photoshop
0x0000000100066eb1 0x100000000 + 421553
15 com.adobe.Photoshop
0x0000000100071d74 0x100000000 + 466292
16 com.adobe.Photoshop
0x000000010006716f 0x100000000 + 422255
17 com.adobe.Photoshop
0x0000000100067232 0x100000000 + 422450
18 com.adobe.Photoshop
0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
20 com.adobe.Photoshop
0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
21 com.adobe.Photoshop
0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
22 com.adobe.Photoshop
0x0000000100068e82 0x100000000 + 429698
23 com.adobe.Photoshop
0x0000000100238308 0x100000000 + 2327304
24 com.adobe.Photoshop
0x00000001002383a7 0x100000000 + 2327463
25 com.adobe.Photoshop
0x0000000100002ea4 0x100000000 + 11940
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0x117f2cfef +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <53DD7281-5B59-7FF5-DB57-C9FD60E524C7> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x118078000 -
0x1180b5feb +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 1.0.0.64 - 1.0.0.64) <CD8BD7C7-0F66-29B6-C158-A6EF8DF69996> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/updaternotifications.framework/Versions/a/UpdaterNo tifications
0x11c848000 -
0x11c862fff +com.adobe.pip (5.0.0.2021) <47380937-5088-41F7-50FA-ADAC9B15C783> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobePIP.framework/AdobePIP

Photoshop CS5 crashes when I try to print to Epson R2880, anyone resolved this yet?

Photoshop CS5 crashes when I try to print to Epson R2880. Does anyone know how to resolve this?
Thanks

I have managed to get the printer to work without Photoshop crashing, not sure exactly what I did. I checked for any Adobe updates which there were, so I uploaded those and then was able to print.
Thanks for replying!

Photoshop CS5 crashes when you choose menu items when FinderPop is installed (Mac OS)

FYI - Knowledge Base document was created to outline this problem and provide a solution:
Photoshop CS5 crashes when you choose menu items when FinderPop is installed (Mac OS)
http://kb2.adobe.com/cps/891/cpsid_89140.html

FinderPop released a new updated version today. It can be found at the below link. Adobe makes no promises about 3rd party software, however my limited testing does indicate that the crash on inverse selection is fixed by this latest beta drop of FinderPop.
2.3.0.6
http://www.fnarr.net/fp/viewforum.php?f=3

Photoshop CS5 crashes when I click "Print". I have a Mac with Yosemite OS, Epson workforce 40 printer, latest driver. I have reset Photoshop's preferences.

Photoshop CS5 crashes when I click "Print". I have a Mac with Yosemite OS, an Epson Workforce 40, latest driver, and have reset Photoshop preferences.
Thank you for any suggestions!

Thanks again for your suggestion about Photoshop crashing since
trying to print with Yosemite. I did go to the Adobe site, then the Apple Apps,
and downloaded the new driver for the Epson Workforce 40 printer. Computer
restarted. Unfortunately, Photoshop still crashes. But I appreciate your idea, and
seems it should have worked. Happy Holidays!

Photoshop CS5 crashes when trying to print. I recently updated to Mac OSX Mavericks. Help?

Photoshop CS5 crashes when trying to print. I recently updated to Mac OSX Mavericks. Help?

Hi, Chris. Thanks for giving this query a look. I have the same problem. All documents print on my HP Deskjet 932C except Photoshop files since I updated to Mavericks.
My CS5 version is 9.0 x64. Mavericks is 10.9.4.
I checked the HP drivers and HP doesn't have one for OS X newer than 10.4.
I tried printing out the detailed report (very long!) and this page rejected the reply as spam. Can we provide the text as an attachment?

Premiere Pro CS5 crash when adjusting audio gain

Premiere Pro CS5 crash when adjusting audio gain
The same on another workstations.
Have any idea?

Hi Dennis,
I just had a go and can reproduce the problem straight away too.
Created a new project then a new XDCAM EX 1080p25 sequence. Imported a short Sony PMW-350 clip. Dragging it straight to the timeline and then setting audio gain is OK (Source channel mapping preferences set to mono).
However, if I Modify - Audio Channels and then set track format as stereo or mono as stereo and then drag the clip to the timeline and right click - gain, Premiere crashes about 1/2 to 1 second after the audio gain dialogue box appears. Error log below if it's useful.
Asus Rampage III extreme
Intel i7 980x @ 3.33GHz
24Gb ram
Windows 7 64 bit
Using onboard sound - Realtek HD 6.0.1.6037
Incidentally, I tried with both the default Windows 7 audio drivers and then the Realtek HD drivers installed (I'd previously forgotten to install the Realtek driver when I built the PC)
Log Name:      Application
Source:        Application Error
Date:          12/08/2010 14:28:51
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.1.0, time stamp: 0x4bf119d2
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000005
Fault offset: 0x000000000001dfcd
Faulting process id: 0x16ec
Faulting application start time: 0x01cb3a21ad8357e4
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 8b5dda37-a615-11df-8de4-20cf3011131b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-12T13:28:51.000000000Z" />
    <EventRecordID>2401</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>5.0.1.0</Data>
    <Data>4bf119d2</Data>
    <Data>MSVCR90.dll</Data>
    <Data>9.0.30729.4926</Data>
    <Data>4a1750b0</Data>
    <Data>c0000005</Data>
    <Data>000000000001dfcd</Data>
    <Data>16ec</Data>
    <Data>01cb3a21ad8357e4</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data>
    <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e 1a05ba83fe554\MSVCR90.dll</Data>
    <Data>8b5dda37-a615-11df-8de4-20cf3011131b</Data>
</EventData>
</Event>

Indesign CS5 crashes when deleting an index

Hi,
Indesign CS5 crashes when deleting an index.
Thanks for your help.

allesistständigimwandel wrote:
the only successful importing the idml-file was in cs4, but there was the problem with the change of layout.
Sounds like the .idml was created in CS5 an opened in CS4. Is that correct? You'd lose unsupported CS5 features and that might result in some layout changes, but I wouldn't expect formatting changes, which you implied originally.
There are quite a few reports now of problems converting legacy files to CS5. I've not had any in my own work, but I haven't tried to update a lot of stuff. I wouldn't for example, switch versions near the end of a project, but would finish up in the original version to avoid any potential issues. Exporting from CS4 to either.inx or .idml and opening that in CS5 may give better results than opeing the CS4 .indd directly.
Since you've already done the conversion, and considerable editing, I'm not sure what to tell you. You could try exporting the text to InDesign Tagged Text, then place that into a new file. Copy/Paste in Place any graphic content.

Indesign CS5 Crashes When Exporting Layer to Incopy

I had a designer who emailed me last week stating she was having problems with Indesign CS5 crashing when she exported her text layer to Incopy. I thought it might just be her machine; however, I've experienced the same problem today five times. Is this a known issue? Has anyone else experienced this? I'm in Indesign CS5 (7.0.3).

Corrupt font perhaps?
Bob

SUDDENLY ID CS5 crashes when I export to PDF...

SUDDENLY ID CS5 crashes when I export to PDF...anybody have this experience plus a solution?

Have you checked the background tasks panel to see if the export is hung? This is a known issue for which Adobe is working on a fix. THere's a lengthy tread about it here with some possible workarounds.

Illustrator CS5 crashes when scrolling through font menu.

Hello Adobe Community,
I am in desperate need of help with my Illustrator CS5 program. It has suddenly started to crash when I scroll through the Font menu from the Type menu at the top of the program. I am using a late 2013 Macbook Pro 13" with retina display on OSX 10.9.2. I am using Illustrator CS5 v15.0.0. I have read through scores of forum threads and tried every solution that was suggested and still cannot resolve this problem. I am stumped and my back is up against the wall. My work flow has now slowed to crawl since I have to now search through fonts using FontBook then manually type in the font I need in the font character field. I believe this problem is due to a corrupt font. The trouble started after I installed a new font. I have since deactivated and deleted that font but the problem persists. I am not a "tech head" so I don't know how to generate those long code pages that some can. I can make pretty pictures with Adobe products but I can't service those Adobe products.
Here is a list of things I have tried so far (at least what I remember):
*     I have deactivated and deleted the font I believed to be corrupt.
*     I have validated all my fonts with FontBook and deleted all corrupt files.
*     I have turned off the "enable missing glyph protecting" in the preferences.
*     I have used FontNuke to delete my font caches.
*     I have reset my Pram.
*     I have repaired all my permission with disk utility.
*     I have removed all fonts except for the standard system fonts.
*     I have uninstalled Illustrator and done a clean install (my system was migrated from a backup-however is has worked fine for months).
*     I have deleted my library/preferences/abobefnt.plst.
*     I have change the font preview to small.
*     I deleted all my fonts and restored them from time machine from before I had installed that last font I believed to be buggy.
*     I have prayed to Jebus.
So far none of this has worked. The closest I got was after deleting all the corrupt fonts with FontBook. It worked for a day. Then the next day started crashing again. I am completely lost at this point. I don't know what else to do.
Can anybody please help me figure this out?
BK
Update - I figured out how those crash reports are done so if anyone thinks they can help but needs to see a report please let me know and I will paste it into a reply.
Update 2 - I tried turning off the font preview all together and this seems to have stopped the crashes so far. I think the bug can be isolated to this function. Problem is I need that function.

Hello Adobe Community,
I am in desperate need of help with my Illustrator CS5 program. It has suddenly started to crash when I scroll through the Font menu from the Type menu at the top of the program. I am using a late 2013 Macbook Pro 13" with retina display on OSX 10.9.2. I am using Illustrator CS5 v15.0.0. I have read through scores of forum threads and tried every solution that was suggested and still cannot resolve this problem. I am stumped and my back is up against the wall. My work flow has now slowed to crawl since I have to now search through fonts using FontBook then manually type in the font I need in the font character field. I believe this problem is due to a corrupt font. The trouble started after I installed a new font. I have since deactivated and deleted that font but the problem persists. I am not a "tech head" so I don't know how to generate those long code pages that some can. I can make pretty pictures with Adobe products but I can't service those Adobe products.
Here is a list of things I have tried so far (at least what I remember):
*     I have deactivated and deleted the font I believed to be corrupt.
*     I have validated all my fonts with FontBook and deleted all corrupt files.
*     I have turned off the "enable missing glyph protecting" in the preferences.
*     I have used FontNuke to delete my font caches.
*     I have reset my Pram.
*     I have repaired all my permission with disk utility.
*     I have removed all fonts except for the standard system fonts.
*     I have uninstalled Illustrator and done a clean install (my system was migrated from a backup-however is has worked fine for months).
*     I have deleted my library/preferences/abobefnt.plst.
*     I have change the font preview to small.
*     I deleted all my fonts and restored them from time machine from before I had installed that last font I believed to be buggy.
*     I have prayed to Jebus.
So far none of this has worked. The closest I got was after deleting all the corrupt fonts with FontBook. It worked for a day. Then the next day started crashing again. I am completely lost at this point. I don't know what else to do.
Can anybody please help me figure this out?
BK
Update - I figured out how those crash reports are done so if anyone thinks they can help but needs to see a report please let me know and I will paste it into a reply.
Update 2 - I tried turning off the font preview all together and this seems to have stopped the crashes so far. I think the bug can be isolated to this function. Problem is I need that function.

Premiere Pro CS5 crashes when clock wipe transition is applied

Hi,
I applied a transition "CLOCK WIPE" and when i change any parameter within the transistion then Premiere Pro CS5 crashes.
What I have tested is that only happens when the mercury playback engine is turned on.

Adobe Feature Request/Bug Report Form

AE CS5 crash when cast shadows turned on?

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