AE CS5 Crashing with Zero Denominator & Strange Situation errors

Good afternoon!
In AE CS5 for OSX, we've started observing a strange behavior:
- I have an AE project w/ footage loaded, including a Quicktime movie rendered out of another app (e.g., a 3D app)
- I need a change to the movie, so I re-render it from the 3D app, replacing the existing movie.
- In AE, I get impatient and click Reload Footage while the movie is still being re-rendered.
In past versions of AE, I got an error (unrecognized file type) but AE continued to operate.  With CS5, I get a series of errors:
"may be an unsupported format" (expected)
"zero denominator in ratio addition"
"zero denominator comparing ratios"
"zero denominator converting ratio denominators"
"After Effects Error: Strange Situation"
Even after the movie finishes rendering, I keep getting the errors and clicking OK keeps presenting errors.  Have to force-quit AE to get on with my day.
Is this a bug?  New in CS5?  I understand that I'm trying to do something "wrong" by loading a piece of footage that's invalid, but shouldn't I just get a polite "that piece of footage is no good", the ol' test-pattern, and be able to keep working and come back to it when it's ready?
Anyone else run into this?
--Rob

but shouldn't I just get a polite "that piece of footage is no good", the ol' test-pattern, and be able to keep working and come back to it when it's ready?
In theory yes, but as I just explained in another thread, 64bit AE vs. ye olde QT is full of workarounds and limitations due to Apple not seeming to care at all. That and the differences in 64bit file access on a more general level may lead AE to wrong conclusions. I'm sure it's a bug of sorts plus perhaps your 3D app (Cinema 4D?) could also do better by closing and re-opening the file from time to time so at least some parts are accessible instead of keeping it permanently open. For the time being, simply use image sequences...
Mylenium

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    Process:         Adobe InDesign CS5.5 [17422]
    Path:            /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    Identifier:      com.adobe.InDesign
    Version:         7.5.0.142 (7500)
    Code Type:       X86 (Native)
    Parent Process:  launchd [182]
    User ID:         501
    Date/Time:       2013-08-01 14:31:31.420 +0200
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Crashed Thread:  0 Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    __TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    Application Specific Information:
    /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 PublicLib.dylib                        0x0133657f MLocaleSetting::Initialize() + 207
    1 PublicLib.dylib                        0x01336d25 MLocaleSetting::GetLocale() + 37
    2 com.adobe.InDesign              0x000046fc 0x1000 + 14076
    3 dyld                                     0x8fea4cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
    4 dyld                                     0x8fea4fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
    5 dyld                                     0x8fea1268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
    6 dyld                                     0x8fea10ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
    7 dyld                                     0x8fe92e05 dyld::initializeMainExecutable() + 211
    8 dyld                                     0x8fe96adb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
    9 dyld                                     0x8fe92376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
    10 dyld                                    0x8fe92077 _dyld_start + 71
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib            0x972929ae kevent + 10
    1 libdispatch.dylib                      0x92058c71 _dispatch_mgr_invoke + 993
    2 libdispatch.dylib                      0x920587a9 _dispatch_mgr_thread + 53
    Thread 2:
    0 libsystem_kernel.dylib            0x972918e2 __psynch_cvwait + 10
    1 libsystem_c.dylib                    0x934942e9 _pthread_cond_wait + 938
    2 libsystem_c.dylib                    0x93494572 pthread_cond_timedwait_relative_np + 47
    3 com.apple.CoreServices.CarbonCore   0x945c06ad TSWaitOnConditionTimedRelative + 177
    4 com.apple.CoreServices.CarbonCore   0x9450cacb MPWaitOnQueue + 261
    5 PMRuntime.dylib                    0x00016130 MemUtils::GetAvailMem() + 288
    6 com.apple.CoreServices.CarbonCore   0x94593a7b PrivateMPEntryPoint + 68
    7 libsystem_c.dylib                    0x9348f5b7 _pthread_start + 344
    8 libsystem_c.dylib                    0x93479d4e thread_start + 34
    Thread 3:
    0 libsystem_kernel.dylib            0x972920ee __workq_kernreturn + 10
    1 libsystem_c.dylib                    0x934920ac _pthread_workq_return + 45
    2 libsystem_c.dylib                    0x93491e79 _pthread_wqthread + 448
    3 libsystem_c.dylib                    0x93479d2a start_wqthread + 30
    Thread 4:
    0 libsystem_kernel.dylib            0x972920ee __workq_kernreturn + 10
    1 libsystem_c.dylib                    0x934920ac _pthread_workq_return + 45
    2 libsystem_c.dylib                    0x93491e79 _pthread_wqthread + 448
    3 libsystem_c.dylib                    0x93479d2a start_wqthread + 30
    Thread 5:
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    1 libsystem_c.dylib                    0x934920ac _pthread_workq_return + 45
    2 libsystem_c.dylib                    0x93491e79 _pthread_wqthread + 448
    3 libsystem_c.dylib                    0x93479d2a start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x013364c1  ecx: 0x000fc080  edx: 0x00000000
      edi: 0x0159dc40  esi: 0xbfffea40  ebp: 0xbfffea68  esp: 0xbfffe8d0
       ss: 0x00000023  efl: 0x00010246  eip: 0x0133657f   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
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    Binary Images:
    0x1000 -     0x4ffb +com.adobe.InDesign (7.5.0.142 - 7500) <C7B8B88C-A6B0-6D19-90C9-8D0DEF16C955> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    0xa000 -     0xafff +InDesignModel (0) <30F20A0C-431C-E52D-BDEF-DAF8C99E8BB4> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
    0xf000 -     0xffff +InDesignModelAndUI (0) <F70C26E5-8747-4B57-8849-78889B389510> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelA ndUI
    0x14000 -    0x1bff3 +PMRuntime.dylib (1) <FD895FC0-241A-7DC6-AB12-5B3491A9E624> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/PMRuntime.dylib
    0x23000 -   0x15eff2 +com.adobe.ACE (AdobeACE 2.18.00.12659 - 2.18.00.12659) <5BD496D2-2E2B-0411-779F-855603C5B2AE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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    0x83c000 -   0x857fff +com.adobe.BIB (AdobeBIB 1.2.02.12659 - 1.2.02.12659) <802FB4A6-C5FF-522C-89A5-83EB4C139B12> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
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    0x1808000 - 0x180dffd +ASLSupportLib.dylib (1) <85A313EC-05FF-23C5-0EEB-C74D412645FF> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/ASLSupportLib.dylib
    0x1813000 - 0x1814ff2 +libtbbmalloc.dylib (0) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/libtbbmalloc.dylib
    0x1818000 - 0x1826fe7 +libtbb.dylib (0) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/libtbb.dylib
    0x182e000 - 0x1966fe7 +WRServices (0) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
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    0x98790000 - 0x98794fff  com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x98795000 - 0x987abfff  com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x988aa000 - 0x988efff7  com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x988f0000 - 0x988fffff  libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x98900000 - 0x98d42fff  com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x98d43000 - 0x98d43ffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
    0x98d8c000 - 0x98d8ffff  com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x98d90000 - 0x98d9afff  libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
    0x98d9b000 - 0x98df2ff3  com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x98df3000 - 0x98df5ffb  libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
    0x98f58000 - 0x98f6ffff  com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x98f70000 - 0x98f77ff3  com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x98f78000 - 0x98f9afff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
    0x98f9b000 - 0x993b8fff  FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
    0x99bd2000 - 0x99bfbfff  libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
    0x99bfc000 - 0x99bfcfff  com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x99cd4000 - 0x99cdbfff  libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
    0x99cdc000 - 0x99cf1fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x99cf7000 - 0x99cfaff7  libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
    0x99d47000 - 0x99e45ff7  libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x99ea0000 - 0x99eb0ff2  com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x99eb1000 - 0x99f13fff  libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
    0x99f14000 - 0x99f18ff7  libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
    0x99f7c000 - 0x99fb7fef  libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x99fb8000 - 0x99fe9fff  com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x9a2dd000 - 0x9a3ceffc  libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
    0x9a3cf000 - 0x9a3d3fff  com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x9a3d4000 - 0x9a42ffff  com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x9a430000 - 0x9a434fff  com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    External Modification Summary:
      Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
      Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by all processes on this machine:
    task_for_pid: 5849
    thread_create: 2
    thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=155.3M resident=64.4M(41%) swapped_out_or_unallocated=90.9M(59%)
    Writable regions: Total=100.8M written=17.9M(18%) resident=21.1M(21%) swapped_out=8668K(8%) unallocated=79.7M(79%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    ATS (font support)                 32.2M
    ATS (font support) (reserved)         4K reserved VM address space (unallocated)
    CoreServices                       1904K
    MALLOC                             37.7M
    MALLOC guard page                    48K
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    Memory tag=242                       12K
    Memory tag=35                      7100K
    Stack                              66.5M
    VM_ALLOCATE                        16.1M
    __DATA                             9340K
    __DATA/__OBJC                       124K
    __IMAGE                             528K
    __IMPORT                            140K
    __LINKEDIT                         34.6M
    __OBJC                             1580K
    __OBJC/__DATA                        44K
    __PAGEZERO                            4K
    __TEXT 120.7M
    __UNICODE                           544K
    mapped file                        84.3M
    shared memory                       308K
    ===========                      =======
    TOTAL                             414.6M
    TOTAL, minus reserved VM space    413.3M

  • InDesign CS5 crashes with every file. Is anybody out there?

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    3. Feb 6, 2012 11:25 PM (in response to Peter Paxx)
    bump!
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  • All CS2 apps crash with "Read Only Memory Exception" error.

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  • Indesign CS5 Crashes with Incopy Workflow

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  • Photoshop CS5 crashes with wierd report

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  • InDesign CS5 Crashes with Warning Dialog Box

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    After 2 days straight, I FIGURED IT OUT!!!! I was trying everything, especially related to font book and fonts and resetting prefs, etc...
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  • Photoshop CS5 crashes with type

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  • Bridge CS5 crashes with an unhandle exception Just-In-Time

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  • InCopy CS5 crashes with "Font Capture..." error

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  • Premiere CS5 crashes with this message.....

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    Hi Aaron,
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  • CS5 Crashing with Type Tool in Windows

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  • Adobe Flash Player 11.9 r900 constantly crashes with a data execution prevention error.

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    Hi moreofless, did a separate crash dialog indicate that it was a DEP error (sometimes the Windows crash dialog will indicate this)?
    In some cases a DEP error can indicate that malware is attempting to interact with Flash, or that the Flash media you were using was malicious. It may be worth running a few supplemental scans just in case. The support article has suggestions on free tools that have proven reliable for Firefox users: [[Troubleshoot Firefox issues caused by malware]].
    A common problem on Windows Vista and higher is incompatibility with the protected mode feature of the Flash Player plugin. Usually this leads to frequent, unsubtle problems, so you might not have this problem, but just in case, you could disable it.
    See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
    Or if there are problems with permission, try this way:
    (1) In a My Computer or Windows Explorer window, open this folder:
    C:\Windows\SysWOW64\Macromed\Flash
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    ''(Note: This folder exists on both 32-bit and 64-bit Windows, but on 64-bit Windows Firefox uses the Flash player in the SysWOW64 folder instead.)''
    (2) Check for a file named mms.cfg:
    '''''Note:''' If you do not see file extensions such as .ocx, .dll, .exe, and .cfg on the files in this folder, then Windows may be hiding these from you. In order to work with file names accurately, it is best to unhide the extensions. This Microsoft support article has the steps: [http://support.microsoft.com/kb/865219].''
    (A) ''If mms.cfg exists,'' drag it to your '''Documents folder''' where you can edit it without being bothered about administrator privileges
    (B) ''If mms.cfg does not exist,'' open your '''Documents folder''', right-click > New > Text File and name the new file mms.cfg
    (3) Open mms.cfg from Documents into a text editor such as Notepad.
    Add this on its own line (I put it last):
    ProtectedMode=0
    Save the file and close Notepad.
    (4) Hold down the Ctrl key and drag the mms.cfg file back to the Flash folder to make a copy there, keeping the original in Documents
    This change will take effect once the Flash plugin is completely unloaded, which may require exiting and restarting Firefox (allow a few minutes for all the Flash processes in memory to terminate after exiting Firefox).

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