AE CS6 & Facilis Terrablock import problems.

Hello,
I am having some problems wich I hope some of you can help me with. At our company we are running 4 gfx station (3 x HP Z800 and 1 Dell Precision T7500). These stations are connected to a Facilis Terrablock via Fibrechannel. We work with Adobe CS6 Master.
One HP and the Dell are running smoothly but two HP's are having the same problem and that is importing a image sequence from the Terrablock. The option that you normally get on the lower left corner (Import as: Footage/Sequence) is greyed out.
If I try it with AE CS5, it all works fine. Really don't know what the problem is as the other two machines work fine.
Anybody have an id????
Cheeesr,
Thierry Tolhuijs

Are the file names and extensions visible in the problematic work stations? Have you tried resetting the preferences on the problematic work stations. Have you tried moving a file sequence to a local drive? You only need copy 2 frames to see if it's a network problem.

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