AE CS6 keeps crashing upon opening
Hi All,
AE CS6 seemed to be working fine until last week and now I get the error message below and it shuts down. I cannot get it to work at all. Funny thing is I can still open AE CS4 and it works fine. I do not think I added anything to my system since his has happened (i.e. plug ins, etc...)
I'm on MacBook Pro late 2008, 8GB Ram, NVIDIA GeForce 9400M 256 MB, Mountain Lion 10.8.2.
Any advice?
Thanks,
Chris
I trashed my preferences and also uninstalled, then reinstalled. Seems to be fine now. So I guess I didn't need to uninstall and reinstall huh?
Thank you!
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Here is the crash report: Please help.
Process: Adobe InDesign CS6 [1634]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: Adobe InDesign CS6
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: launchd [203]
Responsible: Adobe InDesign CS6 [1634]
User ID: 502
Date/Time: 2015-02-11 11:30:10.839 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 531DB14F-3669-94BE-488F-6337E9691594
Crashed Thread: 37 Java: VM Thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type std::runtime_error: Operating system error -30599
abort() called
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x22013bde 0x22000000 + 80862
6 libjvm.dylib
0x22013b1b 0x22000000 + 80667
7 libjvm.dylib
0x22115866 0x22000000 + 1136742
8 libjvm.dylib
0x221155cf 0x22000000 + 1136079
9 libjvm.dylib
0x2207c01d 0x22000000 + 507933
10 libjvm.dylib
0x22234072 0x22000000 + 2310258
11 com.saxotech.SaxoShared.pln
0x1d8871bb AbstractCJManager::CallMethod(CJMethod&, _jobject*&, CParameterList&, _jobject*) + 59
12 com.saxotech.SaxoShared.pln
0x1d88b7a0 CStoredMethod::CallMethod(_jobject*&, CParameterList&, _jobject*) + 48
13 com.saxotech.SaxoShared.pln
0x1d8b3907 saxotech_JDBCAccessor::GetConnection() + 311
14 com.saxotech.SaxoShared.pln
0x1d88b0e4 jdbc::Connection_JDBC::GetOracleConnection() + 36
15 com.saxotech.SaxoShared.pln
0x1d88ae2a jdbc::Connection_JDBC::GetCallableStatement(std::string const&) + 138
16 com.saxotech.SaxoShared.pln
0x1d885566 sql::JDBCStatement::doPrepareBeforeBind() + 166
17 com.saxotech.SaxoShared.pln
0x1d87ca1e sql::StatementInterface::execute() + 46
18 com.saxotech.SaxoShared.pln
0x1d87acaa sql::Statement::execute() + 714
19 com.saxotech.SaxoShared.pln
0x1d2b4b33 db::Base::executeSelect(sql::Statement&) + 35
20 com.saxotech.SaxoShared.pln
0x1d2b4ff9 db::Base::load(db::FilterInterface const&, db::SortItem const&, std::string const&) + 697
21 com.saxotech.SaxoShared.pln
0x1ca9fdbd SaxoDocument::initialize() + 1517
22 com.saxotech.SaxoShared.pln
0x1cab8636 SaxoDocument::open() + 150
23 com.saxotech.SaxoInDesign.pln
0x1fa5857d DocResponder::Respond(ISignalMgr*) + 1677
24 com.adobe.InDesign.AppFramework
0x12634a3d GetPlugIn + 42493
25 com.adobe.InDesign.AppFramework
0x12634c33 GetPlugIn + 42995
26 com.adobe.InDesign.Document Actions
0x1b2012be 0x1b1fe000 + 12990
27 com.adobe.InDesign.Document Actions
0x1b201ae4 0x1b1fe000 + 15076
28 PublicLib.dylib
0x01701d7c Command::DoImmediate(short) + 62
29 com.adobe.InDesign.Utilities
0x123c6691 0x123c2000 + 18065
30 com.adobe.InDesign.Utilities
0x123c68a0 0x123c2000 + 18592
31 com.adobe.InDesign.AppFramework
0x1261cbba 0x12600000 + 117690
32 PublicLib.dylib
0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
33 com.adobe.InDesign.Document Actions
0x1b208976 GetPlugIn + 6742
34 com.adobe.InDesign.Open Place
0x19d2d7f5 GetPlugIn + 28853
35 com.adobe.InDesign.Open Place
0x19d2e43c GetPlugIn + 31996
36 com.adobe.InDesign.Open Place
0x19d2625f 0x19d23000 + 12895
37 com.adobe.InDesign.Open Place
0x19d270b0 GetPlugIn + 2416
38 PublicLib.dylib
0x01701d7c Command::DoImmediate(short) + 62
39 com.adobe.InDesign.Utilities
0x123c6691 0x123c2000 + 18065
40 com.adobe.InDesign.Utilities
0x123c68a0 0x123c2000 + 18592
41 com.adobe.InDesign.AppFramework
0x1261cbba 0x12600000 + 117690
42 PublicLib.dylib
0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
43 com.adobe.InDesign.Import Export UI
0x1397bb56 GetPlugIn + 8998
44 PublicLib.dylib
0x01701d7c Command::DoImmediate(short) + 62
45 com.adobe.InDesign.Utilities
0x123c6691 0x123c2000 + 18065
46 com.adobe.InDesign.Utilities
0x123c68a0 0x123c2000 + 18592
47 com.adobe.InDesign.AppFramework
0x1261cbba 0x12600000 + 117690
48 PublicLib.dylib
0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
49 com.adobe.InDesign.Document Actions
0x1b214774 GetPlugIn + 55380
50 com.adobe.InDesign.Document Actions
0x1b214234 GetPlugIn + 54036
51 com.adobe.InDesign.Document Framework
0x14923623 GetPlugIn + 484851
52 com.adobe.InDesign.AppFramework
0x12663a9f GetPlugIn + 235103
53 com.adobe.InDesign.AppFramework
0x12664258 GetPlugIn + 237080
54 com.adobe.InDesign.AppFramework
0x1265fd29 GetPlugIn + 219369
55 PublicLib.dylib
0x017ede75 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 367
56 com.adobe.InDesign.Scripting
0x19012770 GetPlugIn + 162880
57 com.adobe.InDesign.Scripting
0x19013b6b GetPlugIn + 167995
58 com.adobe.InDesign.Scripting
0x1900d987 GetPlugIn + 142935
59 com.adobe.InDesign.Support for AppleScript
0x18a9a6a3 GetPlugIn + 52787
60 com.adobe.InDesign.Support for AppleScript
0x18a9d075 GetPlugIn + 63493
61 com.adobe.InDesign.Support for AppleScript
0x18a9d4e1 GetPlugIn + 64625
62 com.adobe.InDesign.Support for AppleScript
0x18a73615 0x18a70000 + 13845
63 com.apple.AE
0x927bab15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
64 com.apple.AE
0x92789ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
65 com.apple.AE
0x92789dce aeProcessAppleEvent + 318
66 com.apple.HIToolbox
0x988f3571 AEProcessAppleEvent + 55
67 com.adobe.InDesign.Application UI
0x143a012a GetPlugIn + 282730
68 com.adobe.InDesign.Application UI
0x1439e2b0 GetPlugIn + 274928
69 com.apple.HIToolbox
0x98a6ed89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
70 com.apple.HIToolbox
0x988c234f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
71 com.apple.HIToolbox
0x988c1668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
72 com.apple.HIToolbox
0x988c14e0 SendEventToEventTargetWithOptions + 94
73 com.apple.HIToolbox
0x988f5459 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
74 com.apple.HIToolbox
0x988c2795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
75 com.apple.HIToolbox
0x988c1668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
76 com.apple.HIToolbox
0x988d4811 SendEventToEventTarget + 88
77 com.adobe.InDesign.AppFramework
0x1260f0dc 0x12600000 + 61660
78 com.adobe.InDesign.AppFramework
0x1262d327 GetPlugIn + 12007
79 com.adobe.InDesign
0x00001ec5 main + 341
80 com.adobe.InDesign
0x00001d55 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9b9b4992 kevent64 + 10
1 libdispatch.dylib
0x9ba1c899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9ba1c532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x98c77042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x97f9388d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
5 PMRuntime.dylib
0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
7 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
8 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
9 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 com.apple.CoreServices.CarbonCore
0x97f9052d TS_exception_listener_thread + 138
3 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
4 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
5 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 19:: Java: Exception Handler Thread
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libsystem_kernel.dylib
0x9b9aea4e mach_msg_server + 387
3 libjvm.dylib
0x22015c5a 0x22000000 + 89178
4 libjvm.dylib
0x22015ae3 0x22000000 + 88803
5 libjvm.dylib
0x2201456c 0x22000000 + 83308
6 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
7 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
8 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 20:: Java: Gang worker#0 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 21:: Java: Gang worker#1 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 22:: Java: Gang worker#2 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 23:: Java: Gang worker#3 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 24:: Java: Gang worker#4 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 25:: Java: Gang worker#5 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.In future please post crash reports on another server, such as at pastebin.com, then provide a link. It will make you post much easier to read.
In this case it looks like a Java problem, perhaps, but the first thing you need to try is updating ID to version 8.1 -
I have deleted the LRdata file (I had two!!!) as suggested on this site. Still crashing!
I had the same problem after my computer crashed (maybe due to lightroom, but I'm not sure). The only solution I found was to delete previews.db and root-pixels files. They are located in the Lightroom 5 Catalog Previews.lrdata subfolder of your catalog (it depends on its name). It's not very damageable, since you keep all the previews previously generated (located in every subfolders).
-
Photoshop keeps crashing upon opening. Any suggestions?
Just downloaded photoshop CC and every time I open the program photoshop crashes immediately.
Any suggestions how to remedy this?
We have tried uninstalling and reinstalling so any new suggestions are appreciated.
ThanksThe first thing you should do is look at your systems crash reports for the Photoshop crashes to see where Photoshop is crashing they should help you get to the bottom of your problem.
-
How do i uninstall and reinstall software that keeps crashing upon opening?
big problems with NEAT software. no answer at company. aint no apple.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Safari keeps crashing upon opening
Hi there,
Here is my crash report. Thank you for your help in advance.
Process: Safari [9852]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 6.0.5 (8536.30.1)
Build Info: WebBrowser-7536030001000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [299]
User ID: 504
Date/Time: 2014-06-14 22:59:31.098 +0530
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 141291 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 3 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 9FF9B9CE-5D9A-7464-1B89-AB40F46C2202
Crashed Thread: 8
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000106f8b174
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x106f8b174:
__TEXT 0000000106321000-0000000106f4f000 [ 12.2M] r-x/rwx SM=COW /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
--> __DATA 0000000106f4f000-0000000107162000 [ 2124K] rw-/rwx SM=COW /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
__DATA 0000000107162000-0000000107167000 [ 20K] rw-/rwx SM=PRV /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00000001058ca7b3 __CFStringCreateImmutableFunnel3 + 2243
1 com.apple.CoreFoundation 0x00000001058deccb CFStringCreateWithBytes + 59
2 com.apple.ColorSync 0x000000010a6961c7 ColorSyncCreateSignatureFromFourCharCode + 37
3 libCSync.A.dylib 0x000000010fa045ff SetTRCTag + 51
4 libCSync.A.dylib 0x000000010fa01f92 create + 1306
5 libCSync.A.dylib 0x000000010fa02bd2 CMSTransformCreate + 28
6 com.apple.CoreGraphics 0x0000000109b81409 CGColorTransformCreate + 831
7 libRIP.A.dylib 0x00000001110da19c ripc_GetDefaultColorTransform + 84
8 libRIP.A.dylib 0x00000001110da029 ripc_BeginLayer + 1293
9 com.apple.CoreGraphics 0x0000000109bc792a CGContextBeginTransparencyLayerWithRect + 136
10 com.apple.coreui 0x0000000108705950 CUIPenCG::BeginLayerWithRect(void*, CGRect, __CFDictionary const*) + 54
11 com.apple.coreui 0x00000001086fd303 CUIArtFileRenderer::DrawPushButton(CUIDescriptor const*) + 983
12 com.apple.coreui 0x00000001086fc47c CUIArtFileRenderer::Draw(CUIDescriptor const*, CGAffineTransform, CUIReturnInfo&) + 536
13 com.apple.coreui 0x00000001086d7895 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 3343
14 com.apple.coreui 0x0000000108702bcb CUIDraw + 180
15 com.apple.AppKit 0x0000000106588827 -[NSButtonCell drawBezelWithFrame:inView:] + 410
16 com.apple.AppKit 0x00000001064e2839 -[NSButtonCell drawWithFrame:inView:] + 489
17 com.apple.AppKit 0x00000001064c47d6 -[NSControl drawRect:] + 400
18 com.apple.AppKit 0x00000001064b8064 -[NSView _drawRect:clip:] + 4217
19 com.apple.AppKit 0x00000001064b66c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
20 com.apple.AppKit 0x00000001064b6ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
21 com.apple.AppKit 0x00000001064b6ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
22 com.apple.AppKit 0x00000001064b46f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
23 com.apple.AppKit 0x00000001064b4143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
24 com.apple.AppKit 0x00000001064afd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
25 com.apple.AppKit 0x0000000106479c93 -[NSView displayIfNeeded] + 1830
26 com.apple.AppKit 0x0000000106536a18 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1377
27 com.apple.AppKit 0x0000000106536038 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 940
28 com.apple.AppKit 0x000000010636f31c -[NSApplication _orderFrontModalWindow:relativeToWindow:] + 468
29 com.apple.AppKit 0x000000010636ebff -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector :contextInfo:] + 778
30 com.apple.AppKit 0x00000001066c0d57 -[NSApplication beginModalSessionForWindow:] + 37
31 com.apple.Safari.framework 0x00000001037425fd -[BrowserApplication beginModalSessionForWindow:] + 76
32 com.apple.AppKit 0x00000001066c090a -[NSApplication runModalForWindow:] + 100
33 com.apple.AppKit 0x00000001066b3384 -[NSAlert runModal] + 159
34 com.apple.AppKit 0x00000001063c9e24 __54-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_0 + 1082
35 com.apple.AppKit 0x00000001063c999f -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
36 com.apple.AppKit 0x00000001063c993e -[NSPersistentUIManager promptToIgnorePersistentState] + 196
37 com.apple.AppKit 0x000000010647a606 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 194
38 com.apple.AppKit 0x000000010647a445 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 553
39 com.apple.AppKit 0x000000010647a04c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351
40 com.apple.Foundation 0x0000000105c7e07b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
41 com.apple.Foundation 0x0000000105c7dedd _NSAppleEventManagerGenericHandler + 106
42 com.apple.AE 0x0000000109790078 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
43 com.apple.AE 0x000000010978fed9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
44 com.apple.AE 0x000000010978fd99 aeProcessAppleEvent + 318
45 com.apple.HIToolbox 0x00000001080ff709 AEProcessAppleEvent + 100
46 com.apple.AppKit 0x0000000106476836 _DPSNextEvent + 1456
47 com.apple.AppKit 0x0000000106475df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
48 com.apple.Safari.framework 0x00000001037425a2 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162
49 com.apple.AppKit 0x000000010646d1a3 -[NSApplication run] + 517
50 com.apple.AppKit 0x0000000106411bd6 NSApplicationMain + 869
51 com.apple.Safari.framework 0x0000000103919564 SafariMain + 166
52 libdyld.dylib 0x0000000108cfe7e1 start + 1
Thread 1:
0 libsystem_kernel.dylib 0x0000000108ed96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000108d65f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000108d65ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000108d50191 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000108ed9d16 kevent + 10
1 libdispatch.dylib 0x0000000108ccadea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x0000000108cca9ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x0000000108ed96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000108d65f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000108d65ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000108d50191 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x0000000108ed9faa pread + 10
1 libsqlite3.dylib 0x000000010473d8d6 unixRead + 102
2 libsqlite3.dylib 0x0000000104771666 readDbPage + 470
3 libsqlite3.dylib 0x0000000104770090 sqlite3PagerAcquire + 400
4 libsqlite3.dylib 0x0000000104814590 btreeGetPage + 32
5 libsqlite3.dylib 0x0000000104814532 getAndInitPage + 66
6 libsqlite3.dylib 0x00000001047a213d moveToChild + 45
7 libsqlite3.dylib 0x000000010481497d moveToLeftmost + 93
8 libsqlite3.dylib 0x00000001047a44dd sqlite3BtreeNext + 765
9 libsqlite3.dylib 0x00000001047a4329 sqlite3BtreeNext + 329
10 libsqlite3.dylib 0x0000000104795034 sqlite3VdbeExec + 22484
11 libsqlite3.dylib 0x000000010478f2ab sqlite3_step + 3691
12 com.apple.WebCore 0x000000010ca43e6d WebCore::SQLiteStatement::step() + 61
13 com.apple.WebCore 0x000000010ca44640 WebCore::IconDatabase::performURLImport() + 928
14 com.apple.WebCore 0x000000010ca42c7f WebCore::IconDatabase::iconDatabaseSyncThread() + 479
15 com.apple.JavaScriptCore 0x000000010438525f ***::wtfThreadEntryPoint(void*) + 15
16 libsystem_c.dylib 0x0000000108d63772 _pthread_start + 327
17 libsystem_c.dylib 0x0000000108d501a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x0000000108ed96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000108d65f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000108d65ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000108d50191 start_wqthread + 13
Thread 6:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x0000000108ed7686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000108ed6c42 mach_msg + 70
2 com.apple.QuartzCore 0x000000010498b17b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x0000000104a0fdc6 thread_fun + 25
4 libsystem_c.dylib 0x0000000108d63772 _pthread_start + 327
5 libsystem_c.dylib 0x0000000108d501a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x0000000108ed96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000108d65f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000108d65ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000108d50191 start_wqthread + 13
Thread 8 Crashed:
0 ??? 0x0000000106f8b174 0 + 4411928948
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x0000000106b274ed rbx: 0x0000000000000054 rcx: 0x00000001048ca000 rdx: 0x0000000000000054
rdi: 0x00000001048ca000 rsi: 0x0000000104f3f000 rbp: 0x00000001048cbff0 rsp: 0x00000001048cbf68
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x000000010705f4b0 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000104f3f000
rip: 0x0000000106f8b174 rfl: 0x0000000000010206 cr2: 0x0000000106f8b174
Logical CPU: 4
Binary Images:
0x1036ef000 - 0x1036effff com.apple.Safari (6.0.5 - 8536.30.1) <7E1AB8E9-8D8B-3A43-8E63-7C92529C507F> /Applications/Safari.app/Contents/MacOS/Safari
0x1036f5000 - 0x103bfcff7 com.apple.Safari.framework (8536 - 8536.30.1) <5C62034A-BAA0-32BB-84C2-2559389B72C4> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x103f5e000 - 0x103f5fff7 libSystem.B.dylib (169.3) <DF030DDB-DF22-3769-A8CD-9806DDB84008> /usr/lib/libSystem.B.dylib
0x103f68000 - 0x103f7efff com.apple.Accounts (211.2 - 211.2) <F62749B0-AEA6-3673-8FD7-550E21622893> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x103f97000 - 0x103f98fff libquit.dylib (130.1) <6012FB61-1D85-311F-A557-690C7D4C2A66> /usr/lib/libquit.dylib
0x103fa4000 - 0x103fd0fff com.apple.framework.Apple80211 (8.5 - 850.252) <73506CA1-CF76-3A98-A6F2-3DDAC10CB67A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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0x10a843000 - 0x10a89dfff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x10a8ce000 - 0x10a90dff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x10a928000 - 0x10a93cfff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x10a94f000 - 0x10a953fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x10a95c000 - 0x10a95cfff com.apple.Accelerate (1.8 - Accelerate 1.8) <878A6E7E-CB34-380F-8212-47FBF12C7C96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x10a963000 - 0x10aa6efff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x10aad7000 - 0x10ab26ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x10ab53000 - 0x10aceefef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x10ad11000 - 0x10ad11fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <F565B686-24E2-39F2-ACC3-C5E4084476BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x10ad16000 - 0x10ad7efff libvDSP.dylib (380.10) <3CA154A3-1BE5-3CF4-BE48-F0A719A963BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x10ad8e000 - 0x10ae28fff libvMisc.dylib (380.10) <A7F12764-A94C-36EB-88E0-F826F5AF55B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x10ae3a000 - 0x10b231fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x10b29a000 - 0x10b420fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x10b455000 - 0x10b47dfff libJPEG.dylib (851) <64A3EB03-34FB-308C-817B-6106D1F4D80F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x10b489000 - 0x10b4deff7 libTIFF.dylib (851) <7706BB07-E7E8-38BE-A5F0-D8B63E3B9283> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x10b4ef000 - 0x10b50ffff libPng.dylib (851) <3466F35C-EC1A-3D1A-80DC-175857FA19D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x10b51d000 - 0x10b521fff libGIF.dylib (851) <AD40D084-6E34-38CD-967D-705F94B188DA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x10b52d000 - 0x10b62ffff libJP2.dylib (851) <26FFBDBF-9CCE-33D7-A45B-0A31C98DA37E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x10b65a000 - 0x10b65dfff libRadiance.dylib (851) <C317B2C7-CA3A-329F-B6DC-7CC33FE08C81> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x10b664000 - 0x10b6a8fff libcups.2.dylib (327.7) <9F35B58A-F47E-348A-8E09-E235FA4B9270> /usr/lib/libcups.2.dylib
0x10b6c2000 - 0x10b6e4ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x10b6fd000 - 0x10b737ff7 com.apple.GSS (3.0 - 2.0) <423BDFCC-9187-3F3E-ABB0-D280003EB15E> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x10b75d000 - 0x10b77cff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x10b78d000 - 0x10b882fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x10b899000 - 0x10b91bff7 com.apple.Heimdal (3.0 - 2.0) <ACF0C667-5ACC-382A-A998-61E85386C814> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x10b949000 - 0x10b94bfff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x10b951000 - 0x10b956fff com.apple.OpenDirectory (10.8 - 151.10) <51E52779-4F5A-36B5-9297-67138547DCA9> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x10b965000 - 0x10b970fff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x10b97b000 - 0x10b9beff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x10b9d8000 - 0x10ba02ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x10ba1e000 - 0x10bcc2ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x10bdaa000 - 0x10be01ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x10be29000 - 0x10be73ff7 libGLU.dylib (8.10.1) <6699DEA6-9EEB-3B84-A57F-B25AE44EC584> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x10be87000 - 0x10be8efff libGFXShared.dylib (8.10.1) <B4AB9480-2CDB-34F8-8D6F-F5A2CFC221B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x10be99000 - 0x10beb0fff libGL.dylib (8.10.1) <F8BABA3C-7810-3A65-83FC-61945AA50E90> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x10bec8000 - 0x10bf05fef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x10bf12000 - 0x10bf14fff libCVMSPluginSupport.dylib (8.10.1) <F0239392-E0CB-37D7-BFE2-D6F5D42F9196> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x10bf1b000 - 0x10bf1ffff libCoreVMClient.dylib (32.5) <DB009CD4-BB0E-3331-BBB4-A118781D193F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x10bf26000 - 0x10bf80ff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x10bf9c000 - 0x10c3b9fff FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x10c5ce000 - 0x10c5dbfff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x10c5e3000 - 0x10c604fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x10c618000 - 0x10c623ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x10c62e000 - 0x10c64dff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x10c65c000 - 0x10c65cfff com.apple.vecLib (3.8 - vecLib 3.8) <6CBBFDC4-415C-3910-9558-B67176447789> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x10c663000 - 0x10c66cff7 com.apple.CommerceCore (1.0 - 26.2) <AF35874A-6FA7-328E-BE30-8BBEF0B741A8> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x10c678000 - 0x10c713fff com.apple.CoreSymbolication (3.0 - 117) <7D43ED93-BD81-338C-8076-6A932A1D19E8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x10c730000 - 0x10c78cff7 com.apple.Symbolication (1.3 - 93) <84D69A46-BB0A-3DBE-ABC2-B767F61EC221> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x10c7ce000 - 0x10c804fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10c829000 - 0x10c875fff com.apple.framework.CoreWLAN (3.4 - 340.18) <3735FB49-30C0-3B11-BE25-2ACDD96041B5> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x10c8a1000 - 0x10c8f0fff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x10c92d000 - 0x10c931ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x10c93e000 - 0x10c941fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x10c94c000 - 0x10c961fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x10c97f000 - 0x10c99cff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x10c9b1000 - 0x10c9b3ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x10c9bb000 - 0x10c9bdfff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x10c9c9000 - 0x10ca05fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x10ca26000 - 0x10ca31ff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x10ca3e000 - 0x10d9fdff7 com.apple.WebCore (8536 - 8536.30.2) <3FF4783B-EF75-34F5-995C-316557148A18> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x10f948000 - 0x10f976fff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x10f9da000 - 0x10f9e8fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x10f9ff000 - 0x10fa0bfff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x11073e000 - 0x1109cfff7 com.apple.RawCamera.bundle (5.03 - 729) <DBA059CC-E78F-356F-B435-DA62A746F4D4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x110c9e000 - 0x110d8fff7 com.apple.PubSub (1.0.5 - 65.32) <ACEFD82D-94CB-3ACD-A74F-F0F244462A71> /System/Library/Frameworks/PubSub.framework/PubSub
0x110dfb000 - 0x110e6bfff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x110ebc000 - 0x110fbefff libcrypto.0.9.8.dylib (47.2) <CF3BAB7E-4972-39FD-AF92-28ACAFF0873E> /usr/lib/libcrypto.0.9.8.dylib
0x1110c1000 - 0x1110edff7 libRIP.A.dylib (333.1) <CC2A33EB-409C-3C4D-97D4-41F4A080F874> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x1110fc000 - 0x111100fff libCGXType.A.dylib (333.1) <16625094-813E-39F8-9AFE-C1A24ED11749> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff632ef000 - 0x7fff6332394f dyld (210.2.3) <8958FE97-5830-3928-BC38-23136E7D3783> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 41183
thread_create: 62
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=162.2M resident=130.0M(80%) swapped_out_or_unallocated=32.2M(20%)
Writable regions: Total=1.1G written=14.9M(1%) resident=18.1M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 512K
CG image 4K
CG shared images 1216K
CoreServices 2568K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 87.3M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 36K
SQLite page cache 576K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 16.1M
__DATA 14.0M
__IMAGE 528K
__LINKEDIT 37.8M
__TEXT 124.5M
__UNICODE 544K
mapped file 43.6M
shared memory 308K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 397.2M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142314737334148302D4348392020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142314737334148302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Rugged USB3-FW, 0x059f (LaCie), 0x1061, 0xfd120000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3You probably installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that theVersion is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software. -
Firefox keeps crashing upon opening
Whenever I load up firefox it fails to open and I just get the message telling me firefox has crashed.
I can open it in safe mode and I've disabled all add-ons but I still get this message on opening.
Any thoughts on how to solve it?
Thanks.Crash ID: bp-45e6862f-5148-439d-93aa-ab7c02130619
Crash ID: bp-7647ccba-c6ac-4bfd-a9f8-0cab12130619
Crash ID: bp-aa15eeeb-7d7e-4969-aa51-900a62130619
Crash ID: bp-1bde72ab-df44-40b3-8381-360502130619
Crash ID: bp-f9cbc985-df09-4f0b-82cc-38b092130619 -
ITunes Keeps Crashing Upon Opening
I'm running iTunes on my Dell Laptop with Windows XP. Since I downloaded the last patch from a week or so ago, each and every time I boot up iTunes, it loads the interface then promptly crashes stating "The instruction at '0x009102eb' referenced memory at '0x00000007'. The memory could not be 'written'."
I have been anxiously awaiting a new patch hoping that would fix the problem, but thus far, no luck.+Nope, the only things I've put onto my iPod is about a gig and a half of music and half a gig of pictures. Only programs/plugins on it are the three games that came with the iPod itself.+
Hmmmm. Okay, let's see if we can narrow this down a bit further.
Let's try an experiment. (It's not a cure, we're just trying to work out if this is a systemwide crash or if it's associated with a specific XP user account on the PC.)
Head into your user accounts control panel and create a new user account with full administrative rights. (There's help documentation on how to do that at the left of the control panel screen.) While you're in that control panel, switch off "fast user switching" in your logging-on preferences.
Now log out of the old account and log into the new account
Launch iTunes. Eventually, you'll be presented with a blank library screen. (That's normal ... your music is off in the other account.)
Try plugging in the nano now. *If iTunes doesn't crash, do not associate the nano with the blank library.*
Does connecting the nano crash iTunes in the new user account? -
My logic pro keeps crashing upon opening
Hi evryone i just got my logic pro 7.like an idiot LAST WEEK.well anyways it was working fine,this morning there were a couple of updates for it.i updated.now evrytime i try to start the program.giving me a message logic closed unexpectedly would you like to reopen i say yes but no go.,anyone have a solution? i also would like to know how do you uninstall programs on an apple?i was a p.c user before.any help would be appreciated..
Hi,
I don't know what's causing your problem, but I have a good fix:
Recent purchaser upgrade:
If you purchased Logic Pro 7 on or after August 1, 2007, you are eligible for a free upgrade to Logic Studio ($9.95 shipping & handling).
WH -
My PP CS6 keeps crashing when opening video
Does anyone know why? Every time it sends the details and I haven't heard anything back
FAQ: What information should I provide when asking a question on this forum?
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CS6 Photopshop, Illustrator and Indesign crash upon opening Window 8 64-bit.
Runnning Genuine CS6 Photopshop, Illustrator and Indesign crash upon opening without any error message... worked fine then stopped working. Running it on Window 8 64-bit. Have tried opening without 3d party plugins, resetting preferences, and uninstalling and reinstalling.
did you clear the caches?
and onthe off-chance that ID got far enough to leave something behind, find the InDesign Recovery folder (a hidden folder, I think, since Snow Leopard or Lion) and empty it if there's anything there.
Access hidden user library files | Mac OS 10.7 Lion -
Firefox crashes upon open - won't send crash report; crash report info summarized below
I have one computer that crash every time I start Firefox. Ocassionally the firefox window will appear for less than a second and then the Crash Report Window shows up; most times it goes right to Crash Report Window. Then it is for some reason unable to send the crash repor; it keeps looping back to the crash report. I've checked my modem and router are operating correctly; I have another computer that's working fine. I've run scan for Trojans, viruses and still see the problem. Any help would be very much appreciated as I'm stuck at this point. For what it's worth, Internet Explorer has the same problem, crashing upon opening.
== Crash ID(s) ==
not availableHello. I have a similar problem to the question of Ryan Vaught, (Firefox crashes upon open - won't send crash report; crash report info summarized below [MY] Firefox version: prior one to 3.6.7 Operating System: Windows XP Provessional). Mine is a bit different tho. Firefox seems to be crashing and my internet crashes right with it. When it does this, it also takes out some Win32 system .exe files. I too have ran AVG (Full Coverage /Purchased one) and then updated to Viper (Sunbelt Software) and it comes up clean of any viruses, etc. Once it crashes and I close Firefox, the crash report request comes up. When I hit send, it says it cannot be sent with no additional information as to why. I just updated Firefox to 3.6.7 and sure hope this helps, but it almost always happens when I am playing games that use flash. I can send a screenshot if you need it and feel free to edit my question if need be. I've checked my Viper settings and can get to all the websites so far trying to rule it out. Deleted my internet set up and then added it back as a new connection (hope that made sense), so I don't know who to be asking this question of, but hoping you may know the answer why I can't send the crash report. Whew! Sorry for the lengthy question/issue. Your help is greatly appreciated!! Carolyn Burnam
<blockquote>removed personal email -MJB</blockquote> -
Bridge CS6 keeps crashing on my macbook pro
I have been getting help from adobe support all day regarding this problem. Bride CS6 keeps crashing as soon as I open it....It worked perfectly up until this afternoon. I have latest OS X update, I uninstalled and reinstalled it. I also cleared the cache, and disabled startup scripts..nothing seems to be working..I can have it open maybe 10 seconds before it crashes. I am in the middle of editing wedding photos, and I am beyond frustrated that I am unable to work in Bridge. Someone that had similar problems, any suggestions?
I have the same problem with the Bridge on my MBPr, please let me now here if you have solved the problem. I cannot even open Camera RAW from Bridge. It crashes as well after my trying to open Camera RAW from Bridge. This problem occurred since last update I think.
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