AE is green and seen but can't connect PPPoE

My ae light is green, the network sees it but can't connect to the net. The isp is fine if i plug the wire into the machine, it works. The settings for the airport are identical to the wired. i've downgraded from 6.2 to 6.11 but still no connection. the problem seems to be that the airport express either can't sync or won't connect to the isp. I've also tried powering off the ae and modem in different orders powering on each one in order with the computer last to no avail. i'm running 10.4.2. help pleez

Glad to hear you got it working!
Firmware version 6.2 has well-known problems with ISPs that require use of the PPPoE protocol, and downgrading to firmware version 6.1.1 is what solved the problem for you. Firmware version 6.2 is no longer available from Apple's web site, but many people got it previously as part of the Airport 4.2 update where it lurks as a time bomb waiting for people to finally give in to the Airport configuration utility's request to upload that update to their Airport Express.

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