AE Time Capsule WiFi signal issues now??

Hi folks,
I bought the new AE Time Capsule when it first came out X number of months ago.
I live in a small townhouse and never had any issues previously with my WiFi signal, even when I had just the AE base station. I noticed though over the past few days, it seems like one of my Airport Express will lose its WiFi signal and it is literally 15 feet from my AETC. Now using Google Chromecast that is less than 50 feet away from my AETC, the Chromecast device shows a 2 bar wifi signal instead of 4. I haven't moved anything and the only new updates in our house is iOS7 on our iPads, and iPhones.
This past Sunday I know our Google Chromecast couldn't find the Chromecast device, which I know is a Google product. The reason for my posting here, then I noticed 1 of our AE being offline, while the other 2 seemed fine. I did swap out our cable modem from a Dlink modem to a Motorola SB6141 cable modem. Now last night, I also noticed our Belkin WeMo devices could not be found. Not sure what is going on, seems like only the past few days we are having WiFi issues... Is there something going on intermittently from the iOS7 upgrade?
Something is going on??????? Please let me know your thoughts. When I reset the AETC everything seemed fine for a little while, everything came back online. However it seems last night (Monday night), the Belkin WeMo devices were taking a long time to populate. So I am having issues with our WiFi overall in our home using Apples AE, Belkins WeMo devices (we only have the plug switches) and Google Chromecast. The common item is all of these devices are wireless connections.

I just wanted to confirm I had similar issues. I am running a new AE router (tower model). I have 2 WiFi networks in my house. One runs off the AE and the other off a Netgear running DD-WRT (sharing the same broadband connection). In recent weeks, my WeMo devices (total of 3) have not been displaying appropriately in the app. Sometimes 1, 2, 3 or none. WeMo and iPhone all on same AE network. If I turn off WiFi on my iPhone and use 3G,all devices appear.
I tried turning off my Netgear network and running everything through the AE and still no sucsess.
So, I have recently turned off my AE and gone back to my Netgear DD-WRT. I have had no issues now with my Wemo devices.
I haven't had enough time to track this down any further but just thought I would share my experience.
D

Similar Messages

Time capsule wifi connectivity issues -apple tv 2 constantly disconnects from time capsule

Having ongoing issues with Time capsule wifi connectivity throughout house.
Apple TV II and PS3 losing wifi connection on a regular basis causing movies/music/gaming to be interupted.
Anyone have same issues and found a solution?

I bought a Time Capsule this weekend and was having a similar problem whereby my MacBook Pro would disconnect regularly from the wi-fi signal. Previously my MacBook Pro held connection permanently to the previous router fine. It was a pain as I couldn't leave things like SugarSync / Dropbox running as they kept disconnecting. I seem to have fixed it though by using AirPort to manually set the 2.4Ghz channel to a hard-wired value (Manual Set-up->AirPort->Wireless->Radio Channel Selection->Edit ....) rather than letting it automatically select the channel. I used iStumbler to choose a channel that was not congested in my area. I'm hazarding a guess that maybe when the signal went weak for a second, it changed the channel when set to automatic and so knocked out any connections.
Well, it worked for me.

Time Capsule WiFi Connection Issues. Help please.

I'm hoping someone might have some ideas about what could have caused a connection problem I've had since this morning.
So I setup a WiFi network with Time Capsule a couple of weeks ago in order to do back ups and set up wirless printing but I was told I needed to put my wireless modem into Bridge Mode. So this morning I did that, rebooted the modem as instructed, made sure all power connections and the LAN connection between Time Capsule and my modem were securely connected. On my Mac I was able to log on to my Time Capsule WiFi network and access the internet (there was no wired connection to my Mac, I definitely connected through the WiFi), but I was unable to even log in to the network with my iPhone, Apple TV nor with my daughter's laptop. Only my Mac was able to connect. I downloaded Airport Utility and checked every setting to see if I need to share or enable other connections, I couldn't see anything.
Does anyone have any ideas on this? I'm not overy tech savvy although hands on I can usually figure things out fairly well and get them working but this has me stumped.

I presume it worked fine for the two weeks..
until
but I was told I needed to put my wireless modem into Bridge Mode.
And that messed things up.. because you are now in the wrong setup on the TC.
I have to say.. a. what you were told ain't necessarily so.
And b. having messed up your existing setup.. need to change the setup of the TC so it will work.
I am not sure what modem router you have .. or what or how it works in bridge.. but guessing from your current settings..
You need to reset the TC to factory and start over.
The TC must be in router mode.. whereas with the previous setup it should have been in bridge mode.
You will find these settings on the Network tab.. in the utility.
I am just not sure if the internet should be dhcp or something else, ie pppoe, and that will depend on the modem.
I would also note there is absolutely nothing wrong with the setup you did have until you were talked out of it.
The modem can work as router with wireless on or off depending on the network.. and use the TC in bridge mode. It would create a wireless network and can be used for all your items just as well.

Time capsule wifi signal and possible extension by airport extreme

Hi all,
I recently got a TC to replace my speed touch dsl modem/router as I thought the TC is much better. Unfortunately to my surprise, the wifi signal of the TC seems to be less powerful + Internet is more slow. I wonder if I have some settings that are not quite correct. I wrecked my brain over the net looking for settings and everything seems correct. Any ideas on this issue?
Anyway, I am now considering either an airport extreme or airport express to extend the coverage. My questions are:
1. Is the wifi signal of airport extreme, airport express and time capsule the same or one is more powerful than others?
2. I'm thinking of getting an airport extreme to be the main wifi hub (ie the adsl modem would be connected to it) and putnthe TC downstairs to extend the signal. With this in mind I would connect it to a western digital tv live and stream videos.
Any feedback would be appreciated.
Kind regards
Aldo

Apple needs to create a configuration tool that configures all the Apple devices one owns by creating a network diagram using drag and drop symbols...
Sounds like a cool suggestion. If you want Apple to hear it, go to www.apple.com/feedback/timecapsule.html

Time Capsule wifi signal suddenly fades with distance

My Time Capsule's wifi signal has suddenly started fading the farther I am from the box. If my Macbook Air is in the room with it, the signal is fine. But suddenly, if I'm two rooms over, the signal is very slow -- much too slow to stream video, for example. This is a relatively recent problem. I tried downgrading the firmware from 7.6.3 to 7.6.1 on the advice of someone on these boards but that hasn't helped. Any ideas?

After you downgrade the firmware. do a full factory reset of the TC.
Then redo the setup from scratch.. give it fully SMB compatible names,, short, no spaces and pure alphanumeric.
Eg TC name.. TC
Wireless name for 2.4ghz TC24ghz
Wireless name for 5ghz TC5ghz (yes, set a different name in options for this)
Do not hide the wireless name.
Use WPA2 Personal security with 10-20 character password is usually enough. pure alphanumeric of course.
Now the important bit. Test using fixed wireless channels.. 11, 6, 1 in that order for 2.4ghz.
5ghz is probably useless from 2 rooms away, but set to the lowest channel, 36 or 40.. will work better.
It is only because you have had it change that I recommend it.. otherwise I would say get something to extend wireless or more powerful. See how the above goes.. and give us actual numbers.. in the airport icon on the top right hold the option key when you click it and you will get signal level.
If you want more info the older v5 utility is far more useful as it will give you logging of wireless signals.
All logging access is totally removed from v6 toyland utility.
So install v5 which is possible by a trick on Mountain Lion.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Strength of Time Capsule WiFi Signal

Dear Friends,
I am using time capsule model A1409.
In my opinion, the WiFi signal is not strong.
In my office with the range about 10 meter with some office obstacle like wall partition from gypsum / calc not a brick partition, my mac book air can not get the WiFi signal from time capsule.
Actually how much is the range coverage of tiome capsule signal?
How to adjust the power of WiFi signal transmisiion from time capsule.
Thank you.
Regards, Andreas

In my opinion, the WiFi signal is not strong.
In my office with the range about 10 meter with some office obstacle like wall partition from gypsum / calc not a brick partition, my mac book air can not get the WiFi signal from time capsule.
I agree.. it is very average.
10M through enough walls.. especially in an office with metal filing cabinets and shelves can be worse than bricks..
Power is by default 100% .. there is no way to turn it up.
Make sure your region is set correctly.
Apple intend you to buy Expresses to extend the wireless..
In an office I would use ethernet and locate the TC near where the wireless is needed.. if you need more wireless power, use ubiquiti..
When you go into the Apple store next time.. ask what wireless they use.. (hint.. it is not apple routers).

Time Capsule WIFI speed issue

How can I get the most Internet speed from my Time Capsule? I have FIOS with 50mps over Ethernet but it slows to 30-36mps over WIFI.

If you check the specs for the Atheros chip it is clearly single stream.
http://www.qca.qualcomm.com/wp-content/uploads/2013/11/AR9285.pdf
The Apple router is built to Apple's limited 2.4ghz type setup with a Max speed of 130-150mbps on 2 streams.. so 65mbps on single stream is just spot on.
There is nothing you can change to fix it.. at least not in the apple router.
You can plug in a standard 2.4ghz 300mbps router like your old TP-Link and use that as WAP and that will give you higher speed for your PC.
Simply put the router into WAP mode.. or if that is missing use WAN BYPASS (just google for it).. and plug the TP-Link into the TC by ethernet. LAN TO LAN.

Repeat time capsule wifi signal

Hi,
I have a TimeCapsule that I've setup as a Wifi hotspot in bridge mode.
The TC is connected to the router with an ethernet wire and the router has no Wifi activated.
However the TC's Wifi signal is not powerful enough and I'd like to repeat it using a Linksys WRE54G that I already own.
Will that work, and how do I need to configure the Linksys repeater to make it work (IP address, mask and gateway).
Should I use the IP adress of the TC as the gateway address?
Thanks for your help.

This discussion is pretty close to what you want to do. The answer is probably no. https://discussions.apple.com/message/23324301#23324301
Have a nice day.

Just installed new Time Capsule, wifi now very slow, what amI doing wrong?

Just installed new Time Capsule, wifi now very slow, what am I doing wrong?

It's possible the reason it seems so slow, is that a backup might be in progress - and since it's the first backup everything on the disk is something that Time Machine is backing up and is being transferred across the WiFi at the same time as you're trying to use your Internet. So you're competing with Time Machine data flying across your WiFi along with your internet stuff. So if this is indeed what is happening (look at Time Machine to see if a backup is in progress), either pause the backup to a more convienent time or live with the slowness till the backup is done this first time, and after that you probably will not notice the "competition" on your WiFi. I like to schedule the Time Machine backups to late at night rather than once an hour (the default), but that schedule should be whatever you feel most comfortable with.
There is a handy free utility called "TimeMachine Editor" that you can get from http://timesoftware.free.fr/timemachineeditor/ that lets you create your own customized backup schedule. You can create several schedules to fit your working conditions. I've used it for several years with never a problem. I don't have anything to do with the company - just a happy user.
Good luck...

My Time Capsule WiFi connection and internet connection issue

My Time Capsule WiFi connection to other devices works fine, but for some reason it can not connect to the internet only when "it feels like it",it will go in and out showing that its connect (green dot on airport utilities) then literaly the next second it disconnected (showing a yellow dot on airport utility) and it does that continuesly sometimes it stops doing for a couple of hours. I basically did every thing like reseting it, unplugging wait for what ever time, and it still does the same thing. i do have ethernet cable connect to the Time Capsule. Also sometimes my airport utilities say it cant find my Time Capsule (rarely) . So obviously i dont have a clue whats going on. PLEASE HELP
thanks

sspence2990 wrote:
The link you showed yes it looks exactly like that, and yes it has a cable connected to it (one of the same ones connected to att tvs boxes). I did the terminal routertrace and this showed up
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 homeportal (192.168.1.254) 2293.483 ms 2129.583 ms 2082.341 ms
2 99-68-232-3.lightspeed.elpstx.sbcglobal.net (99.68.232.3) 40.775 ms 32.629 ms 39.007 ms
You have an issue with the local network. Pings to your local network device should be in the order of 5-10ms tops..
Look at your first line.. 2293ms that is over 2sec for the local router to respond.. but it is likely that little box that is the problem. You will get some websites simply time out if they take that long to respond.
Let me recommend you either get some help from ATT or get a local technician to fix it. There are other better ways to connect things.. in the end getting it cabled with ethernet is the best. Buy a long long ethernet cable if you want to have a test.. so you can plug the TC into the modem. Bypass the HPNA over cable slug.
Here is my traceroute.
macproie-5:~ Ray$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 local (192.168.2.254) 11.264 ms 96.869 ms 100.010 ms
2 adsl1.mel.dft.com.au (203.123.69.176) 9.243 ms 8.630 ms 8.172 ms
3 tge0-1-0-308.core0.mel.dft.com.au (203.123.72.73) 9.315 ms 8.626 ms 8.547 ms
4 ve420.er01.mel01.vic.plat.net.au (14.137.114.25) 9.253 ms 8.845 ms 9.041 ms
5 eth2-1.bdr01.syd01.nsw.plat.net.au (202.62.143.121) 28.359 ms 21.754 ms 21.445 ms
6 google.syd02.nsw.plat.net.au (202.62.143.65) 21.414 ms 21.416 ms 22.131 ms
7 72.14.237.21 (72.14.237.21) 22.410 ms 22.240 ms 21.660 ms
8 google-public-dns-a.google.com (8.8.8.8) 21.423 ms 21.762 ms 21.772 ms
My first local network device is known as a slug.. as it is slow to respond.. but the max response time is still 100ms.. cf that to your >2000ms.

How can I set up mhy Airport Express to extend my Time Capsule wifi wirelessly

I want to extend my wifi off my Time Capsule with an Airport Experess in a part of my house that has no data cable ran to it. How do I do this?
Thanks

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How can I set up mhy Airport Express to extend my Time Capsule wifi wirelessly
Assuming that you have the model A1264 or A1392 version of the Express, it must be located where it can receive a strong wireless signal from the Time Capsule to be able to extend it correctly.
A good general location would be a point that is about half way between the Time Capsule and other area that needs more wireless coverage.
You will use AirPort Utility on your computer to configure the Express. An iPhone or iPad could be used as well.
We can provide more help....if you need it....but we'll need to know what version of AirPort Utility that you are using on your computer....or whether you want to use an iPhone or iPad to setup the Express.
https://discussions.apple.com/servlet/JiveServlet/downloadImage/2-26506753-46613 2/AboutAirPortUtility.png
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Can I have my Time Capsule wifi and my Verizon router wifi on at the same time?

I want to have my verizon wifi on at the same time as my time capsules wifi but I don't know if it interfere. There's an app that you can use as a remote for your cable box but you need to be on your routers wifi.
Thanks,
Zach

Suggest that you run a few speed checks on both wireless networks with a computer in same room as the wireless router using a site like www.speedtest.net on your browser.
If you are getting close to your plan speeds, then you likely do not have interference issues.
Most routers will scan to find the best available channel to use, so assuming that your equipment is working OK, things should be OK. Try to keep the Verizon router and Time Capsule at least 6-8 feet, or a few meters from each other.
This assumes that you are not living in a crowded situation like an apartment complex, where intereference is pretty much a fact of life due to the very limited number of wireless channels that are available.

Time Capsule WiFi stops when copying large files to Windows 7 (Bootcamp) using WiFi

I've got a new Time Capsule (Purchased less than a month ago) and a new Macbook Pro.
I copied a large set of files (large in QTY & some Large in size > 2GB) to my Time Capsule from a Windows 7 computure via a Wired connection.
When I access the time capsule from Mac OS X (10.8.2) I can copy all of the existing files to my Mac without any issue (Time machine also seems to be working fine).
However when use I Bootcamp (Windows 7 Ultimate) from my MacBook (The Time Capsule / Airport software for windows has been installed) I can only copy about 100 MB before the WiFi in the time capsule stops working. The WiFi doesn't just stop working for Windows, it stops working on the actual Time Capsule; I can tell because my phone and iPad both lose their connection and the AirPort Utility on the iPad can't detect the Time Capsule any more.
The issue is reproducable every time with the set of files I am trying to copy.
I've called Apple Support and they said there was nothing they can do to help (It took a long time to even convince some one that this is a supported configuration even though the Technical Specifications of the time capsule clearly state that Windows 7 is supported - http://www.apple.com/timecapsule/specs.html "For AirPort Disk with a USB hard drive - PC with Windows XP (SP3), Windows Vista (SP2), or Windows 7 (SP1)") at which point they told me to take it to a Genius bar. I've subsequently done that and been told that they will not support the Time Capsule because I am trying to connect to it using Bootcamp.
From what I've seen on this forum some people previously had this issue and worked around it by downgrading the firmware. However, since my Time Capsule is new, I am unable to downgrade the firm ware (& it is the latest).
Any suggestions?

No, it's not a Windows driver issue. 1) If it was a Windows driver issue the network copy would drop out on the Windows machine or fail rather than the whole Time Capsule losing WiFi connectivity for all devices in my house. 2) I am able to copy the exact same set of files, via the Time Capsule WiFi, when the files are stored on my PC which is plugged in to the Time Capsule via an Ethernet cable.
It's not a problem copying the same files from another location on my network with the MBP in Bootcamp therefore it' not a windows driver issue and it's not a network IP issue. It's a Firmware issue with the Time Capsule.
At best this is a bug that has been reintroduced in the latest firmware which is why the suggestions have been to downgrade the firm ware.
At worst this is a major security issue with the Time Capsule as copying a set of files from it's hard disk via it's WiFi, using a Windows computer, cause the Time Capsule to be subseptiable and result in a Denial-of-Service.

Time Capsule WiFi hang-up, Freezes

I have the Airport Time Capsule 2TB, Model A1470 purchased Oct 2013. Whenever backup is configured, Time Capsule WiFi hangs up on both Upload and Download. Testing at speedtest.net repeatedly confirms this. It appears that TC can not do both, backup and provide fast wifi at the same time. I also switched out TC for an old Airport Express and the old Airport was faster and never hangs. If I delete the backup disc on TC and do not configure the TC for backup the problem goes away and the new Time Capsule works great.
Question: Has anyone experienced this as well? And, before I take this back to Apple are there any know solutions that will allow the backup to work while providing fast WiFi?
Note: I have connected a Macbook Pro directly to the cable modem and get the Internet speed I’m paying for, so the problem is not with the cable provider.

Test the TC plugged directly to the modem and your mac pro plugged into the TC by ethernet.. with wireless off.
Do you get your full internet speed?
I would test several times over a period of a week. Apple routers are having issues with some cable modems.. the ones usually cited are Motorola SB6121 6141 but there can be others.
Does the problem occur on ethernet?
The wireless problem can happen to everyone.. that is because Apple have no QoS so it is unable to differentiate backups which are low priority background stuff, and high prority movie streaming for instance. But for most people the actual TM backup which goes every hour is only copying files for a minute or two. If you have very long backups then check how much data is being backed up each time.
You could also use a utility to change the backup to once a day.. when you are not busy.. as a work around.
I do not think replacement will fix the problem if there is no actual speed issue.

IPhone will not find Time Capsule Wifi network?

recently updated my phone to the latest and greatest, but now it will not find my Time Capsule wifi network... even when standing right next to the capsule itself.
this does not seem to be a problem with an old base station... just the time capsule has disappeared off of the phone's network list. my macbook pro and apple tv continue to function normally... only the phone that is acting up.
anyone have any ideas?

No immediate thoughts other than when I synced my iPhone with my Mac, which was set up to connect to the TC, the iPhone seems to be configured with all the right settings as if they had migrated across.
Perhaps try a resync ?

AE Time Capsule WiFi signal issues now??

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