AE wireless works- but can't connect to configure

I'm trying to configure my AE over wireless. It will allow me to connect to it, and I can browse the internet without a problem. But when I try to connect to it in the Airport Utility (which does find it) it pops up a dialog that says "Detecting wireless devices" which last a lot longer than it should, then ends up with an error dialog "Unable to connect to wireless device, error -4".
I've tried hard and soft resets with no effect. What's going on here?

I've tried hard and soft resets with no effect. What's going on here?
A "hard reset" will not always clear out all the stored configuration settings and get the AirPort Express back to original factory defaults.
Suggest that you try a Factory Default Reset as follows:
o Power down the AirPort Express for 5-10 minutes
o Hold in the reset button and keep holding it in while you now plug the Express back in to power
o Keep holding the reset button until the amber light begins to blink more quickly and hold another 3-4 seconds when you see this
o Release the reset button and the AirPort Express will restart in 40-45 seconds with a slow blinking amber light
If you try the Factory Default Reset a few times without success, it is unfortunately likely that the firmware has become corrupted and the device will need to be replaced.
Message was edited by: Bob Timmons

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Message was edited by: wjose7890

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Buzz

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AE wireless works- but can't connect to configure

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