AEX fails to get DHCP address, but works on DLink

Sorry for the long post -- I'm hoping the details will help you diagnose the problem faster in the long run.
My DLink router gets a DHCP IP address from the (Comcast) cable modem, but when I switch to the AirPort Extreme (5th gen, refurbished), it doesn't. It shows an autoconfiguration IP address of the 169.254 variety, suggesting that DHCP isn't working for the AEX. (Just fyi, my girlfriend's macbook can connect to the AEX and get 10.0.1.x IP addresses; I can ping the AEX over wifi.)
Airport Utiltiy shows a red number 2 with a single error indicating Internet failure to get IP address or something. The suggested solution is power-cycling the modem; failing that, contact the ISP. Contacting Comcast was amusing but useless...they gave me instructions for setting up AEX with a DSL modem -- twice -- without understanding my objection!
The AEX is configured for DHCP (not Static or PPPoE), and uses all stock settings (I did both a soft reset and used the Airport Utility to restore default settings...not sure if those two are the same).
I've tried power-cycling the router and cable modem numerous times, including leaving them off for 15+ minutes and leaving the AEX connected for 6+ hours. I tried using the DLink to release the DHCP reservation and then quickly switching the cable over to the AEX.
I read somewhere that resetting the "CMTS (cable modem termination system)" might help. I mentioned it to the Comcast tech support, but they didn't respond.
At this point, I'm not sure what else to try. It could be the refurbished unit is broken, but 95% of the time these sorts of things are configuration issues. (I know a fair amount about networking, but I'm new to Apple products so I could be doing something stupid.) I may try connecting the AEX to the LAN side of the DLink to see if it can get a DHCP address from that...but I'm clearly grasping at straws.
<whimpers>...Help?

Update: The AEX does get a DHCP address when connected to the LAN side of the DLink gateway. (But the AEX doesn't get one when connected directly to the cable modem. Yet the DLink gets a DHCP address when connected to the cable modem.) So...??!?!!!

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    We
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    We
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    Try resetting the router for 30 secs in such a way that power light is blinking on the router.Also, try doing the complete network power cycle i.e., unplug the power cables from the modem & from the router.Then, plug in the power cable to the modem first once all the lights are solid on the modem you could plug in the power cable to the router & then try configuring the router & it will definately work!!!

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    Try resetting the router for 30 secs in such a way that power light is blinking on the router.Also, try doing the complete network power cycle i.e., unplug the power cables from the modem & from the router.Then, plug in the power cable to the modem first once all the lights are solid on the modem you could plug in the power cable to the router & then try configuring the router & it will definately work!!!

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