Afraid to upgrade 7.02 - can anyone help?
I just downloaded 7.02 but when I go to install it; the program asks I need to uninstall my current version...is that safe? Will I lose my library?
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BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Apple iPad 3. Can anyone help me please.
All resolved at last
Deleted the SMTP setting
Recreated the SMTP using the same settings
Able to send emails now
No logic - as usual - just a bug! -
Please, help!
After upgrading to Yosemite, my dock has disappeared, along with the dashboard and the wallpaper! Can anyone help? I'm using a MacBook Pro, retina, bought it last year.
ThanksHave you been trying to download from the app store? Did you get a message?
As a suggestion, you might go to an Apple store (genius bar appointment) for help. As far as I know, there should be no charge.
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My iphone 4 was on ios 5.0.1, then a few days ago I upgraded it to ios 6.1.4, then the apple logo won't stop flashing. Can anyone help to resolve my problem? Thanks in advance
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I downloaded latest version of iTunes to my computer today and now some of my music - a lot - is showing up in grey after syncing to my iPhone 5 and I cannot open it. All music is from cd's purchased and before download was accessible. I went to SYNC and changed to AAC and reselected genres, artists, albums and synced again without success. Can anyone help? Please. I am so frustrated and have wasted all day on this. I want my music back!!!
When you upgraded, itunes should have put a copy of the itunes library database in a folder named *Previous iTunes Libraries* . If you upgraded itunes today it will show as
iTunes Library 2010-02-28.itl
Use these directions to get it back
http://support.apple.com/kb/TS1967
Since I am not sure of your setup, look for the "Previous" folder on both your C: and F: drives. -
My Mac is producing gray screen at startup and crashes. I'm afraid that everything explode and disappear, and can no longer connect and work with my Mac. Can anyone help ??
Thank you.
Problem description:
gray screen at startup and crashes
EtreCheck version: 2.1.1 (104)
Report generated 6 de dezembro de 2014 13:29:43 BRST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:31:56
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (698,64 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.81 GB (378.70 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.babylon.activation.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.skype.c2c_service.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
FaceboxPro Aplicativo (/Applications/FaceboxPro.app)
Safari Aplicativo (/Applications/Safari.app)
Octoshape Aplicativo (/Users/[redacted]/Library/Octoshape/Octoshape.app)
uTorrent UNKNOWN (missing value)
Dropbox Aplicativo (/Applications/Dropbox.app)
Inkscape UNKNOWN (missing value)
RealPlayer Downloader Agent Aplicativo (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
HP Product Research Aplicativo (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.2 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
npsf_uni: Version: sf 3.3.2.1 [Support]
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
Safari Extensions: ℹ️
Searchme Adware! [Remove]
Skype Click to Call
iSkyDeluxe
TED HTML5 video playe
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Skype Click to Call [Support]
Tuxera NTFS [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
5% WindowServer
4% DivXMediaServer
1% fontd
0% RealPlayer Downloader Agent
0% WebProcess
Top Processes by Memory: ℹ️
296 MB WebProcess
202 MB FaceboxPro
185 MB Microsoft PowerPoint
163 MB Safari
137 MB Microsoft Word
Virtual Memory Information: ℹ️
843 MB Free RAM
1.76 GB Active RAM
706 MB Inactive RAM
978 MB Wired RAM
577 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 6, 2014, 12:58:24 PM Self test - passed
Dec 6, 2014, 12:23:11 PM Kernel_2014-12-06-122311_MacBook-Pro-de-...panic [Details]
Dec 6, 2014, 07:08:28 AM PluginProcess_2014-12-06-070828_MacBook-...crash
Dec 5, 2014, 05:24:39 PM WebProcess_2014-12-05-172439_MacBook-Pro...crash
Dec 5, 2014, 10:45:59 AM Kernel_2014-12-05-104559_MacBook-Pro-de-...panic [Details]
Dec 5, 2014, 10:18:14 AM Kernel_2014-12-05-101814_MacBook-Pro-de-...panic [Details]
Dec 3, 2014, 08:28:35 PM locationd_2014-12-03-202835_localhost.crash
Dec 5, 2014, 10:25:44 AM Kernel_2014-12-05-102544_MacBook-Pro-de-...panic [Details]Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2) -
Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
I just recently upgraded my iphone 5 software to ios7 and discovered that i can't hide my text messages as i could previously in ios6.2., can anyone help me out with this?
I had this problem last night as well. Only my daughter upgraded to iOS7 and she had an old phone of mine. When she upgraded, the phone asked for my apple ID and then continued as normal. However, after the upgrade, any text message that I recieved, she also recieved. I am pretty sure my wife thought I was hammered when she started texting me and my daughter began answering her not having any clue what she was texting about. Anyway, this only occurred with texts from other family members, not from texts I received from friends who are obviously not on our account (we have Verizon BTW). To resolve this issue, and it isn't a short resolution.... there are two options... One, simply erase everyting on the phone.... I don't like iTunes 11, so we were unable to back up her phone. I made her go through her 600 photos, delete the ones she didn't want and email the ones she wanted to herself, and then we wiped the phone clean and rebooted it... go into Settings, General, Reset, Erase All Content and Settings. The second option, if you have iTunes 11 is to back up the phones one at a time, and then go into Settings, General, Reset, Erase All Content and Settings. Either of these options wipes the phone clean of all information, text contacts pictures etc and then you have to re-enter all of your individual information. When you do that, make sure that no one is on the same iTunes account. Theoretically, after you do this, you plug back into your computer and SYNC your phone from the last back-up. This resolved the problem for us. I don't know if there is an easier solution, be we tried logging in and out of our iTunes Accounts, turning the power on and off, and nothing changed. So, we had to go the more difficult route to avoid mass confusion with family texting.
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I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks
There has never been a reliable firewire ---> USB adapter suitable for external high speed storage. This was a major issue when the MacBooks lost the firewire port a number of years ago (Apple subsequently brought it back).
The only high speed port on the Air is the ThunderBolt port. There are external ThunderBolt drive options out there, but they're somewhat more expensive than traditional USB/FireWire options. -
I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
hello sir
i have mac os x lion and A
fter upgrading to Lion i can't instal the face time app its type ( FaceTime can’t be installed on “Mac” because the version of Mac OS X is too new. ) can anyone help me please .
notes : on snow leopard the face time was work normally but i delete it the app i thought it will work after i reinstall itLion comes with FaceTime. Look in your dock or in the Applications folder.
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I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
Updated from Leopard to Snow Leopard, then upgraded to Lion, now my system is freezing on startup. Can anyone help?
Try a Safe Boot: Restart holding down the shift key until you (hopefully) see a grey progress bar. Once booted restart as normal from the Apple menu. Any change?
How much RAM do you have installed? -
I have just upgraded to Snow Leopard and at the end of the upgrade the printer drivers failed to load. I have since updated them myself (Epson BX305) but still get an eror message 'rasteroescpll failed'. can anyone help?
I have an Imac previously running 5.8.0 and now running 6.3.0.
thank you
HughThe current driver version is 8.67.
Delete you printer.
Delete the folder /Library/Prnters/EPSON
Delete the folder /Library/Caches/Epson
Unplug your printer from your computer for 30 seconds and then plug it back in. You should be prompted to download the new drivers.
If all that fails, you can get the new drivers from Apple at http://support.apple.com/kb/DL1398 -
I just got an iPad mini, when I try to upload my iPhone backup from my Mac i get the message to upgrade my iTunes. I can not seen to find where the download link is for iPads on apple website. Can anyone help?
The message is referring to iTunes on your computer, not the iPad : http://www.apple.com/itunes/download/
The built-in apps on the iPad can only be updated via iOS updates, so if your iPad mini is on iOS 6.0.2 then its up-to-date
Maybe you are looking for
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