AFS Grid value problem

Hello,
        After i create a sales order in va01, and want to change the quantity in va02 tcode. I select AFS ITEM and edit the quanity, after i save it and again enter using va02, in the grid value i.e., matrix entry all the items i entered is missing. And most of the times the quanitiy is doubling. i.e., if 500 units of shirts were entered in va01, here automatically it doubles. My client is facing this problem. Is there a SAP PATCH error??
  Thanks in Advance.

Hello,
What's your AFS release ?
That's pretty strange, I know almost all AFS releases and never faced such an issue. I would recommend first to check whether a malicious user exit could be the cause of the error. If that's not the case, note that there is no available AFS features that deletes entered schedule line/grid value. Only reason for rejection can be automatically populated in sales order due to wrong grid value, ATP check...etc...
The last option will be to raise a customer note.
Best regards,
Mehdi

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