After 04 months of purchase of iphone 5 the lock button is too hard. At times its not working at all. The phone has been purchased in USA now I'm not getting service in India. After all whats the point in spending so much amount without any service.

The warranty says that Apple may restrict service of an iPhone to the country of sale, and any reliable salesperson will tell you that if you tell them that you plan to use the iPhone in another country. Such service restrictions are common with cellphones and are by no means limited to Apple's phones.
Sorry, but if your iPhone requires service, you will need to send it to someone you know in the US who can get it serviced and then send it back to you.
Regards.

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I am using Iphone 5. Since the last 3 weeks the phones has been acting weird. on dialling a call it get hung on disconnecting it stays on the call ending screen only. this happens for atleast 5 to 7 minutes and then it gets to normal

I am using Iphone 5. SInce the last 3 weeks the phones has been acting weird. on dialling a call it get hung on disconnecting it stays on the call ending screen only. this happens for atleast 5 to 7 minutes and then it gets to normal or the other way is to turn the device off and then turn it on. the phones also running slow and therefore at times becomes very cumbersome. a few of my friends have also been having the same problems.
I have taken the phone to the service outles but the best they did was to reboot the phone it works fine for a day or two but again the same issue.
Can anyone share any info on it?

I'm glad to hear that they replaced your phone. Any experience I have had with Apple customer service and/or Genius bar has been extremely positive. While I have had positive outcomes from trouble with other phones in the past, they are not as quick and friendly. I had a Motorola phone and a Samsung phone go bad several years ago and warranty work through AT&T required that I wait for a replacement unit and then mail back the original unit to keep from being charged for the device. This usually meant almost a week without a phone. Nice to walk into Apple and walk out with a replacement device. Enjoy your phone.

TS3694 I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP

I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP

nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not.

I just turned on my iPod Touch and all my music has been wiped... (my iTunes was set to manually manage music, and all my apps are still on the iPod...).

What has happened and how do I get my music back? Obviously I have some of it on iTunes but others I don't have anymore... I can't understand how my music would suddenly disappear when my iPod has been working fine. My iTunes was set to manually manage music (and even if it hadn't been, then my iPod would have been synced to it anyway, so that can't explain why it's gone) and all my apps are there as usual. It's the version of the iPod touch before the camera was introduced. Please help!

CharlieCharlieCharlieCharlie wrote:
My iTunes was set to manually manage music...
That makes it difficult to provide any assistance. I hate to say this but you chose to manage the music yourself and there's no way that i/we can figure out what you did that caused the problem.

Why is my iphone 4 suddenly not working after being forced to "restore to iTunes" and automatic update to iOs7. Phone has been restored, reset and recovered. Will not activate to server. I need a new phone Apple!!

I heard about all the problems with the new iOs 7 update but also heard Apple would force me to do it. I tried to update but didn't have enough space. Had to delete ALOT of my apps and still not enough space. Phone was working perfectly fine and message pops up that "I will not have any service until I restore to iTunes. I plug into laptop to restore and it forces me to update to iOs7. Takes 3 hours. It updates but phone doesn't restore. Have tried all the troubleshooting tips:reset to factory settings, recover etc. Got a new SIM card because it said I don't have one but I do. Apple support wouldn't help me because I was out of warranty, and said I would have to pay. Went to the Apple store and they couldn't fix it and said "it's a hardware issue" that will cost me $170.00+. I FIRMLY BELIEVE THAT THE NEW iO7 FRIED MY PHONE'S HARDWARE. The phone is on the HELLO stage and keeps searching but will not activate to server- it's temporarily unavailable. Have tried multiple times.I have a 3 year contract with Rogers and the phone is less than 2 years old. Apple needs to take responsibility for crashing my phone. I NEED A FREE NEW PHONE!!!

Restore it to factory settings, then set it up from your back up. Did this last year when I got my new iPod, and it worked. I have no idea why syncing OTA can sometimes glitch, but hopefully this will help.

If your phone has been flashed to Boost mobile, does Apple still provide care or does that void out the warranty?

I have to leave the plan I am on so I thought about just switching carriers, but a friend suggested that I flash my phone to Boost mobile. However, I am not sure I want to do that because I am not 100% sure that I'd be able to walk into an Apple store and receive help.

Changing the carrier to which your iPhone is assigned, without the carrier's approval, is not only a violation of your contract with the carrier, which may have civil liability penalties, it also is an unauthorized modification of your iPhone, which voids any and all support from Apple, for anything related to your iPhone.

My lock button is broken and each time i click on an app the screen will go black and it will go back to the home screen, what can i do to fix this?

My iphone 4 lock button is broken but each time i click on an app, the screen will turn black and go back to my home screen. How can i fix this?

Basics from the manual are restart, reset, restore. Try them.

I got my iPhone 4 in October, and the lock button just stopped working.

I have never dropped my phone, and I keep it in its case. The lock button won't press down anymore, and I haven't had my phone long. I was wondering if there is any way Apple could fix this before I drive to the store. Thank you.

Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My phone has been conected to a dock, and I cant find the dock, and i cant disconnect it, what to do?

So, all of a suddent, my phone has been connected to a dock, that I cant locate, and I cant disconnect it from the dock either. Can someone please help me?

This makes no sense at all. If the phone is connected to a dock, the dock is PHYSICALLY ATTACHED to the phone.
If you're getting a message that this accessory does not support charging, or something to that effect, clean the dock connector on the phone with a dry toothbrush. You've got grit in the connector causing a short.

Hi all lost ipod has been replaced it with itunes music now cant sinc some of my music how do i sort this one

hi all lost ipod has been replacedwith itunes music now cant sinc some songs how do this happen

Please post in full sentences and punctuate. No idea what you're asking.

Apart from the lock button problem in iphone 5 the display brightness suddenly goes blank and becomes normal after locking and unlocking the iphone. The Apple service centre in India is denying to service the iphone as it was purchase in USA even thoug it

Apart from the lock button problem in iphone 5 the display brightness suddenly goes blank and becomes normal after locking and unlocking the iphone. The Apple service centre in India is denying to service the iphone as it was purchase in USA even though the iphone is in warranty.

iPhones do not have an international warranty. Warranty is valid only for the country of purchase. This is most likely because different countries require different iPhone models. Not reasonable to expect all countries to maintain stock for all models.

My iPhone 4 is only 14 months old over dropped very well looke after, one day the lock button stops then the volume buttons, now the headphone port does not work and the battery lasts about 4 hours after full charge I still have a year left on my contract

My phone is 2 months out of warranty, it's never been dropped or miss used yet the past week every day something has gone wrong with it. First the lock button stopped then the side volume buttons. Then the head phone port when I putt headphones in the phone turns the volume
Down automatically and it won't turn up until I take my headphones back out. The battery lasts 4 hours max after a full charge and today I took my phone off the docking charger and all my music has gone! The phone is breaking down more and more everyday what is going on! I know people who have had there iPhones years an non of this happen! I still have a year left on my contract too!

Who is your carrier and what is your coverage with them? If you are with say Verizon, and have Total Equipment Coverage or Extended Coverage, they will swap it out for you under Manufacturer Warrantee.

Hi i have a iPod 5th gen it ran out of charge so as you would i put it on charge however after 25 mins i went over to see it and it wont turn on what so ever. I have held in the lock button and theres no sign of it turning on. Can anyone help? Thanks

Hi i have a iPod 5th gen it ran out of charge so as you would i put it on charge however after 25 mins i went over to see it and it wont turn on what so ever. I have held in the lock button and theres no sign of it turning on. Can anyone help? Thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1363 after pressing Menu and Select, when the Apple sign appears, I immediately press select and play/pause, but again the red X sign appears. so it does not go to Disk Mode. Has anyone had this issue? I would be grateful if you could tell me what to do

The red X has appeared in my Ipod Classic Screen. Apple support tells me that I need to first put it manually on disk mode. to put it on disk mode I ought to press menu and select buton togeher, when the apple sign shows up, hold select button and play together.
After pressing Menu and Select, when the Apple sign appears, I immediately press select and play/pause, but again the red X sign appears. so it does not go to Disk Mode. Has anyone had this issue? I would be grateful if you could tell me what to do.

Thank you everyone for the replies. It defiantly helped point me in the right direction. With any luck, I will have my replacement phone sometime tomorrow.
I was able to call the iPhone support line this morning. The Apple rep stayed on the line with me for about an hour until he was sure the new phone would ship out. For $199 plus $29 for expedited handling I was able to get the replacement ordered with overnight shipping. Since the replacement doesn’t involve ATT&T I have no reason to suspect any further delays. Kudos to the Apple rep that helped me straighten out this mess.
It’s a shame that AT&T cares so little for their existing customers. Not only did they try to sell me the same phone for $499, they outright refused to help me. They also lied to me on numerous occasions and strung me along for close to three weeks for something that only took an hour to complete with the Apple rep.
I filed a formal complaint against AT&T through the Better Business Burrow as well as requested a review of our cooperate contract with AT&T. Our company currently has over 3000 phones with AT&T and there contract comes up for bid the end of our fiscal year (this October). We will be giving it heavy consideration before we consider renewing their contract.
I doubt that any of that will matter to a company that cares so little about their customers, but you never know.
Thanks again for all your help. I would probably still be trying to get my replacement for the next few months if it wasn’t for your suggestions.
-Niel

I want to turn my macbook air off. the shut down button already appeared but the mouse/cursor just hang and won't work. even after pressing the enter button to shut my mac off won't work. what will i do?

i want to turn my macbook air off. the shut down button already appeared but the mouse/cursor just hang and won't work. even after pressing the enter button to shut my mac off won't work. what will i do?

This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6.

After 04 months of purchase of iphone 5 the lock button is too hard. At times its not working at all. The phone has been purchased in USA now I'm not getting service in India. After all whats the point in spending so much amount without any service.

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