After 1 day, my iPhone 5S no longer recognizes my thumbprint.

It seems that my thumbprint is no longer recognized the day after I set it. I seem to have to make a new one each day. I have the iPhone 5S and are running iOS 7.0.2

Not having any issues with Fingerprints on my 5s. Be sure to briefly hold your thumb on the sensor. You might want to do another finger so you have an alternative.

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My iphone / mac no longer recognize they are the same Itunes library. When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library. I have purchased items on the phone I don't want to erase

My iphone / mac no longer recognize they are the same Itunes library. When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library. I have purchased items on the phone I don't want to erase them from the phone. The phone backs up fine, but won't sync.

File>Devices>Transfer Purchases from "iPhone" and then sync.

Iphone 5 no longer recognizes apple lightening cord to charge

So I have been on a quest the last few days to try and find out why out of the 4 iPhone users in our house, only 2 of us, owning the iPhone 5, have issues with cords and charging our phones.We have owned every generation of iPhones and own everything apple in our home.This is the first time I have ever had any problems with our apple products.
My problems started shortly after I bought the phone and found that my charging cables were dying constantly. Then I noticed it was happening to my other iPhone 5 user too. Eventually my daughters iPhone 5 started having battery issues. It would crash from 50% and down to 0% in no time. We were traveling with a group of parents and kids and saw the mophie juice pack and looked it up and purchased it for my daughters phone.After a few months her phone no longer recognizes any apple cords. We get the error msg about this accessory is not compatible.The same apple cord works on all of our other phones and the iPad mini.We have replaced her battery twice and after much research I was assuming that we would need to replace something internally that recognizes the charger.We have cleaned it too.
So this is where it gets weird, i use my thirty pin iPhone 4 charger and a lightning adapter and it works.
I also will mention we did a hard reset and finally an erase and restore.
After other posts I have heard smarties tell me only use apple products, well I am always using apple products, when available, to a fault, but apple sells the mophie charger on their site. After talking it over with other iPhone users, I have concluded it is the iPhone 5. My friends who have multiple iPhones in their home have only issues with the 5 and not the 5S.
It has major issues and apple is the one responsible. I have read about these Chinese made inferior products that are supposedly the reason for the breakdown,but why have these products not been a problem until the use of the new lightning cable? And the chip in the cables does not seem to work well with the 5.
The 5 will not work with my expensive Honda that has all of the capabilities to work with a smart phone, when it worked perfect with the 4s.
I am not sure how the iOS updates have to do with this as only seems to affect the 5 and not the 5s which runs on the same iOS.
Curious as to anyone else's thoughts on the matter.

Apple does not participate in the forum. If you want them to see your feedback, then you need to go to http://www.apple.com/feedback and click on the appropriate link.

My iphone 4 no longer recognizes any wifi networks?

After updating my iphone to the newest operating 4.3.2 it no longer recognizes or seems to eb able to pick up any wifi networks. Have tried resetting networks, airplane mode etc etc
Thoughts?

Yep, looks like I'll be calling apple tomorrow. I downloaded an app off the Itunes store, and the app seems to have destroyed the wifi ability on both my iPhone and my Ipad2. The app is called Aplayer, and the developer website and the application support website are both MIA. Not happy at the moment, as you would think that Apple would keep updated info on the developers they put on their app store

IPhone 4S no longer recognizes back camera or flash after updating to iOS 7.1.1

I tried force quitting the camera app, then resetting, and restoring.
The camera app displays a black screen and is nonfuncitonal.
Any other apps that use the back camera are unable to use it.
Flashlight app, which uses the flash, reports that no flash is detected.
This happened right after installing iOS 7.1.1 so I don't believe it is a hardware problem.
I think it is a bug in iOS 7.1.1 for the iPhone 4S.
What can I do?

Hello DanMBoston,
It sounds like you are unable to use the flash or the rear camera since updating to iOS 7.1.1 even after quitting the app, restarting and restoring from a backup. That is where I would have started as well. I would next restore your device one more time, but as a new device rather than from a backup with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
If it works when set up as a new device, restore from your backup to see if it still works, or if there is an issue with the backup file.
Thank you for using Apple Support Communities.
All the best,
Sterling

After restoring my iPhone 4s how long should it take for it to function?

I just restored my iPhone through itunes on MacBook Pro but after the restoration the screen went black with just the apple icon on it. Should it be this way? and if so for how long? I'm hoping its just processing the info but its been a good 20 minutes already and its still completely unresponsive

Reset the iPhone, hold both home and power buttons until the iPhone begins to restart. Usually takes about 10 seconds of holding both buttons.
If still nothing and you decide to Restore again. Restart computer. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
If still problem, all iPhone 4S have full Warranty, make Genius Reservation and take iPhone to Apple for resolution.

After iOS6 upgrade iPhone 4s no longer automatically syncs by wifi when plugged in

My iPhone 4S has always synced via WiFi automatically when I plug it into the USP on my iMac to charge. After the upgrade to iOS6, when I plug the phone into the USB cable, it mounts on iPhoto and iTunes (I can see the device), and the photos sync to iPhoto. But the phone does *not* sync automatically by WiFi. I can choose it in iTunes and manually click sync and it will sync. But until the iOS6 upgrade, it would sync automatically when plugged in in my office with WiFi. This is annoying because I often forget to manually sync just assuming the phone is up-to-date because it has been charging in my office with WiFi (as it always did). Then I find myself on an airplane and none of the Podcasts or Music has synced (and no WiFi on the plane to get things from the cloud). This was never an issue until iOS6, and I haven't changed any settings other than a straight upgrade. Is there some new setting in iOS6 I need to change to go back to the old behavior of automatically syncing when plugged into USB to charge in my office with WiFi? Any help or suggestions would be truly appreciated.

Same here. I have to manually kick off a sync, so have to go to my Mac. If I forget, I don't have any new items. I've also recently found that Podcasts no longer sync from iTunes, even once I start the sync manually.

HT1296 what if after I connect iphone it doesn't recognize it. It use to before the Update

I am trying to sync my IPhone 3G with my computer. Use to have no problems. Since the iOS update & the change of iTunes can't do it. I see Devices but doesn't let me select it. Any advice

You need to update computer iTunes to 11.0.1

After Effects CC 2014 suddenly no longer recognizes Quadro 4000

EDIT: Someone in our tech department upgraded our CUDA drivers to v6. This was incompatible with my system.
I launched AE today, and it gave me this error.
I have rendered a ray-traced comp in the new version, so I know it was working fine initially. I've gone through a couple of power cycles and double-checked the NVIDIA driver to make sure it's the newest available. I don't really care about ray-tracing so much, but I really liked using Fast Draft.
System:

EDIT: Someone in our tech department upgraded our CUDA drivers to v6. This was incompatible with my system.
I launched AE today, and it gave me this error.
I have rendered a ray-traced comp in the new version, so I know it was working fine initially. I've gone through a couple of power cycles and double-checked the NVIDIA driver to make sure it's the newest available. I don't really care about ray-tracing so much, but I really liked using Fast Draft.
System:

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

I was required to change my Apple ID the other day, and now iPad and IPhone no longer recognize my Apple ID or password for that ID.

I have (had?) a simple Apple ID that was just a name and numbers (e.g., "Smith12") and a password. Yesterday, I tried to update an application on my iPhone and got a message saying I needed to create a new, longer, password with an existing Apple ID that looks like an email address (e.g., "[email protected]"). I did that, but when I then tried to install the updates for apps on iPad or iPhone, it asks for the password for the simple "Smith12"-style Apple ID but does not recognize the old or new password. And I can't reset the old password because the reset function does not recognize either of the two security options -- my birth date info or sending an email with reset info. Any ideas at all how to fix this?

Not sure if this helps...but I recently reset my apple ID on my main iTunes computer and had a problem getting my iPhone and iPad to recognize the new ID (ie, the phone asked for my password to my old ID when logging in). A simple resynch didn't help...so a friend showed me to go into Settings>Store and click on my old apple ID (that was still recognized by the phone). Then, I clicked log out, then log in, and logged back in with the NEW ID. That instructed the phone to recognize the new ID to buy apps, etc. Same process on the iPad. You'll have to do a similar effort under settings>music and turn on iTunes Match (if applicable) under the new ID so it's recognized on your iPhone/iPad. Seems easy in hindsight but quite frustrating in the meantime! :-)

I'd love some help trying to figure out why my 2008 MacBook no longer recognizes my external drive and now is not downloading photos from my iphone....?

After many years of having no problems at all on my Macbook, I recently figured I should finally upgrade my OS. I did that about three weeks ago, updating to Snow Leopard (10.6.8). I used Time Machine at least once after the OS upgrade but now Time Machine no longer recognizes the external drive I have used for all these years to back up. The MacBook does not "see" it. (Disk Utility does however.) The computer then also stopped recognizing another La Cie back-up that I have and now... my iPhone cannot download photos? Yikes.
I have, of course, shut down numerous times, used different cables (that worked for some) and the two USB drives. I even used a firewire. Nothing worked. I also tried to "Repair disk" on Disk Utility. It didn't work either, giving me an error (that I didn't save, sorry).
I read many other discussions on the file format of the external drive and of course I'd be happy to reformat the external drives--however, it is obviously a tad nerve-wracking to reformat drives before having an accessible back-up. Suggestions? I do not remember what file format they have but am pretty sure it's not the Mac file system someone mentioned. The drives are a 2009 WD "My Passport Elite" and La Cie 2007 d2 Quadra,
In terms of other hardware available, we do have another MacBook Air but it has started rejecting both drives as well (without the Snow Leopard upgrade). We have an old Dell but it wouldn't have the disk space to help out much.
Any thoughts on the process involved would be welcome. Any ideas on the iPhone rejection would be helpful as well! It is a 30gig iPhone 4 that has 20 or so gigs free (not clear as iTunes says that there are abour 18 Gigs on the phone but 24 free gigs? I may be bad at math but that's 40 gigs...).
I am checking out iCloud but apparently there are only 55 gigs available?
Will be glad to hear any thoughts. Thanks!

Good afternoon Lyssa,
Phew. First of all, thanks in advance...these blogs are always comforting help!
So, to answer your questions: For the age of the hard drive.Well, I added memory a couple of years ago (RAM and hard drive). Being a mom leads me to eat up a fair amount of gigs with photos of my kids and, in fact, I think I entirely replaced the original drive, so it is a couple years younger than 2008 since I did that in March 2010. If there is some way to verify that (whether or not I replaced the entire drive), I'm all ears. I have 311 Gigs free, so it is not a space issue. I verified the startup disk on Disk Utilityand nothing showed up.
Question 1- What formats...
The La Cie is format Windows NT Filesystem 3G ....At the time that I bought it I was still using a PC as well as a Mac and was told by afriend to use this format...
The WD is Mac OS Extended (Journaled). I again tried to repair the WD last night and this is the error message: "Error: DiskUtility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
Also, Time Machine tried again to back-up and gave me this error: "Files can't becopied onto the backup disk because it appears to be 'read only'. You may needto repair or reformat the disk using Disk Utility. If the disk can't berepaired, you must use a different disk for backups. Open Time Machinepreferences to select a different backup disk."
Question 2. Other cables...
I used two other cables with the WD and that didn't change anything.
Question 3... Fire Wire from the La Cie
Yes, I used the Firewire cable from the La Cie and it is indeed present, though still not visible in Finder. Since it is not Mac OSExtended I know that I can't use Time Machine with it.
So, in summary...
I can plug in the La Cie and it is functional on the MacBook, visible on Disk Utility but not visible in Finder. The WD drive is not visible and not functional. So we can think it is indeed the WD that is not working.... Also, the iphone photos did, in the end, get downloaded, so it is not something more general.
Causes...
I forgot to mention that there is a "lost+found" file on the WD which apparently points to a UNIX /OS issue?
Some kind of "insurance"?....
I'm curious about how people avoid this kind of issue. You just regularly replace back-up drives and hard drives before problems come up? Time Machine is great and saves many of us from disasters, however, knowing that your Time Machine back-ups are vulnerable makes the whole system insecure. No way to have alarms ring before the drive goes out?
As for ways ahead...
It seems that I ought to be able to copy off of the WD to the MacBook then erase it and reformat it and start over again. However, I haven’t been able to see its contents except on random occasions. If you have any ideas on how to copy the Time Machineback-ups from the WD, again, I'm all ears!
Good afternoon Lyssa,
Phew. First of all, thanks in advance...
So, to answer your questions:
For the age of the hard drive. Well, I added memory a coupleof years ago (RAM and hard drive). Being a mom leads me to eat up a fair amountof gigs with photos of my kids ….and, in fact, I think I entirely replaced theoriginal drive, so it is a couple years younger than 2008 since I did that inMarch 2010. If there is some way to verify that, I'm all ears. I have 311 Gigfree, so it is not a space issue. I verified the startup disk on Disk Utilityand nothing showed up.
Question 1- What formats...
The La Cie is format Windows NT Filesystem 3G ....At thetime that I bought it I was still using a PC as well as a Mac and was told by afriend to use this format...
The WD is Mac OS Extended (Journaled). I again tried torepair the WD last night and this is the error message: "Error: DiskUtility can’t repair this disk. Back up as many of your files as possible,reformat the disk, and restore your backed-up files."
Also, Time Machine tried again to back-up and gave me thiserror: "Files can't be copied onto the backup disk because it appearsto be 'read only'. You may need to repair or reformat the disk using DiskUtility. If the disk can't be repaired, you must use a different disk forbackups. Open Time Machine preferences to select a different backup disk."
Question 2. Other cables...
I used two other cables with the WD and that didn't changeanything.
Question 3... Fire Wire from the La Cie
Yes, I used the Firewire cable from the La Cie and it isindeed accessible, though still not visible in Finder. Since it is not Mac OSExtended I know that I can't use Time Machine with it.
FYI...
So, in summary... I can plug in the La Cie and it is “functional” on theMacBook but not visible in Finder. The WD drive is not visible and notfunctional. So we can think it is indeed the WD that is not working.... ALSO,the iphone photos did, in the end get downloaded.
As for ways ahead…
It seems that I ought to be able to copy off of the WD tothe MacBook then erase it and reformat it and start over again. However, Ihaven’t been able to “see” its contents except on random occasions…
Any further thoughts are welcome!

After updating to iOS 8.3, my iPhone 5 no longer can connect to cellular service

After updating my iPhone 5 this morning to iOS 8.3, I am no longer able to get service. Upon rebooting the phone, or removing and replacing the SIM, it connects for about 30 seconds, then drops the network connectivity and is constantly 'Searching...', never finding service. I restored from my backup from the previous night before the upgrade, but that doesn't reset it back to iOS 8.2.
I've contacted my service provider, but it doesn't seem to be on their end.
What are my options here?

This is strange because my wife's iPhone 5c did the exact same thing. In one day it was 536MB. The other weird thing is that this happened while the iPhone was not being used. She was at work during this time and her iPhone was off and in the back room. I did call AT&T to ask them about it and they didn't know what happened either. The most they did was to put a note on the account that if we go over our data limit that they will credit it back this month. I've been checking every couple of days and it hasn't happened again. I'm glad I'm not the only one but I wish that there was an explanation.

ITunes no longer recognizes attached iPhone or iPad

I currently run OS X 10.9.5 with iTunes 12.0.1.26 on an early 2009 iMac. With the latest update of iTunes, which I think *****, it no longer recognizes either my iPhone 5 or my iPad Mini (Retina) when plugged into the Mac. It was working, and now it isn't. It won't even sync via WiFi at this point.

It seems to work again after a clean shutdown and reboot. Should not happen.

Upgraded to iOS 7.1 & now Windows 7 no longer recognizes iPhone 4

I upgraded to iOS 7.1 yesterday and now Windows 7 no longer recognizes my iPhone 4. I've tried resetting both devices, alternate USB ports & updating drivers to no avail

Hello AsaZimbabwe,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario

After 1 day, my iPhone 5S no longer recognizes my thumbprint.

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