After 10.8.2 and efi upgrade apple thunderbolt monitor is black
After the upgrade when I boot with the display connected (thunderbolt) both the macbook and external apple display remain black with the cursor in outline. When the display is disconnected the macbook screen returns. What about it apple this is a premium computer and screen and its all designed by you guys?
My display is working great - and I've been through the 10.82 update, the 10.8.2 update, etc., but no firmware update (your's was likely Retina-specific).
Your ATB should just be pug-and-play. Since you're still under warranty, I would contact AppleCare and possibly setup and appointment with the Genius Bar folks at your local Apple Store: something's not right - whether it's you display or your notebook.
Clinton
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For my day job I am required to use a Lenovo Thinkpad X240 and would like to use my Thunderbolt display. Is it possible to connect? I am not concerned about audio capabilities. If yes what adapters should I use?
I have a similar situation, however my Lenovo is an X1Carbon and it DOES have a thunderbolt port. Can I use my Levono X1Carbon with my apple thunderbolt external monitor? I have tried plugging it in, however it doesn't seem to be working? Is there something specific that I need to do?
Thanks! -
My Mid 2009 Macbook pro (Just purchased) will not turn on after hard drive change and ram upgrade
So i purchased a mid 2009 Macbook Pro from a guy with 4 gb of ram and 250gb hard drive. It worked perfectly fine when i booted it with his hard drive and ram installed.
I spilled beer in my old computer (late 2009 15" 500gb hard drive and 8gb ram) but took the hard drive to get tested and it worked fine. i later found out it was from a 2010.
Like an idiot i assumed the pro i just purchased would be able to handle the same upgrades that were in my old computer so i threw in the 500gb hard drive (2010) and the 8gb of ram.
The thing booted up fine, just a bit slow which i chalked up to my hard drive sitting unplugged for a long time.
After about 3 minutes it crashed on me. Confused i replaced the 4gb of original ram back into it. (the 8gb ram was pny i bought from ebay so i thought it could be that) It decided not to turn on or show any lights on the front except for the battery meter.
After this i replaced the original hard drive and still NO LUCK!! im really mad because i am in desperate need of the information on my original 500gb hard drive and im afraid i have destroyed 2 computers and about $1K worth of cash out the window.
HELP please enlighten me on what i have done and if the situation can be fixed.UPDATE: Problem solved with the old hard drive in it, Now the less pressing issue:
Will the computer run my 500gb hard drive with all my information on it? I need to forward a resume and it is on that hard drive. -
X server won't start after recent catalyst-test and kernel upgrade
Hi,
after recent upgrade of catalyst-test (13.2) and kernel (3.7.5), my x server won't start with this log (WW) and (EE) only:
[ 114.989] (WW) Open ACPI failed (/var/run/acpid.socket) (No such file or directory)
[ 116.077] (WW) Falling back to old probe method for fglrx
[ 116.093] (WW) fglrx: No matching Device section for instance (BusID PCI:0@1:0:1) found
[ 116.101] (EE) fglrx(0): DAL initialization failed!
[ 116.101] (EE) fglrx(0): Display Infrastructure Failed
[ 116.101] (EE) fglrx(0): PreInit failed
[ 116.212] (EE) Screen(s) found, but none have a usable configuration.
[ 116.212]
Fatal server error:
[ 116.212] no screens found
[ 116.212] (EE)
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
[ 116.212] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 116.212] (EE)
[ 116.515] Server terminated with error (1). Closing log file.
My card is mobility radeon hd 5700, I'm running on x86_64 system. I'm using aticonfig generated xorg.conf. I will provide any other information if needed.
I've tried:
- to downgrade to catalyst 12.8 and xorg 1.12 (screen just freezes after trying to get to X, only poweroff button works (system catches the signal and shuts down softly - no errors in Xorg.0.log))
- to use catalyst-total 13.1 / catalyst-generator 13.1 (Xorg.0.log says something about *not* compatible module - i can try it again and give you the whole log, it is probably another problem)
- to use open-source drivers (poor performance, overheating)
- to check nomodeset option (present at all kernel images in generated grub.cfg)
Unfortunately, I could not find any similar issue solved in past few days...Downgrading kernel to 3.7.4 actually worked for catalyst 13.1. Anyone knows what could be wrong for linux 3.7.5?
Edit: catalyst-test 13.2 beta works with linux 3.7.4.
Last edited by sirkubador (2013-02-05 14:24:44) -
Connet a thunderbolt monitor and min display port monitor to a mac mini
I have a new late 2012 Mac Mini. I also have an exisiting Apple mini display monitor and just got a new Apple thunderbolt monitor. How do I get these both to work with this Mac Mini so I can have dual monitors? I read something about an external thunderbolt drive. How would that work and what product should I buy that has all the ports on the back? Thank you for the help.
Unfortunately a Mini Displaport monitor will not work when connected via a Thunderbolt display. Nor will a Thunderbolt display work via a Mini Displayport monitor.
See http://support.apple.com/kb/HT5219
You could use a DVI or HDMI monitor in addition to the Thunderbolt display, or you could use two Thunderbolt displays. You could sell your old monitor and buy another new one. -
Mac os x lion wont boot after an EFI upgrade and i am unable to reinstall using recovery hd.
i have macbook pro 2011 mid . it came preinstalled with lion (10.7.x)
I updated my mac os x lion for an efi upadte (i don't remember the version but it was there in update list) ,java and safari . After downloading it restarted. i heard a beep sound and system restart twice. And now whenever i start my laptop i saw an Apple logo beneath it there is a status bar which progresses very little for 2sec approx and system shutdowns.
I have backed up my data using Single user Mode. i have a bootcamp drive of 35 gb and it working fine.
when try to reinstall os using recovery hd, after accepting all agreements and connecting to wifi, what i saw was there are three drives Recovery,Bootcamp and Macintosh and all were locked. i chose macintosh (214 used and 500 approx free) for setup and prompted for password to unclock it. i filled the password and again chose macintosh for setup and clicked install. Within a fraction of seconds i got an error "error while trying to prepare for installation" or something like that.
is there any way to fix my macbook pro? what kind of problem is this Hardware or software("My Vote")?
what should i do to fix it?..Step by Step to fix your Mac
Erase, formatting, OS X installs on Mac's
http://www.everymac.com/ultimate-mac-lookup/
http://mactracker.ca/
https://support.apple.com/kb/HT1237
https://support.apple.com/kb/HT2213 -
After APTV and itunes upgrade on mac, streaming from itunes to Apple TV is very slow.
After APTV and itunes upgrade on mac to latest on 02/15, streaming from itunes to Apple TV is very slow. even 5 mins song takes 10-15 mins to start. Netflix/Youtube work fine on Apple TV. restarted Mac, router, modem, appletv. reset Appletv to factory setting and re-start.
Apple TV 2 does not appear in iTunes (exception being when connected via micro-usb for restore) as it has no sync capabilities.
See if this helps
http://support.apple.com/kb/TS2845 -
I Cant get any FREe apps from apple store after i upgrade ios7.0.4 and reset my apple id password. It says u should give your card number but i did'nt have any begor this i could get free apps but now i cant ,what should i do?
Hi Sognam,
If you are having issues with the billing information on your Apple ID account for free apps on the iTunes Store, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
I upgraded the OS on my iMac to Lion from the App store; and after installation, it restarted and now the operating system won't start up.... it keeps displaying the apple/folder with a question mark and a circle with a line through it! Please help!
Try starting up with your Snow Leopard DVD and see if the disk can be repaired. Once you are at the installer screen go to the Utilities Menu and choose Disk Utility and choose repair disk. You might also want to try Diskwarrior.
Hope this helps.
Ben -
Since iOS 8 and subsequent upgrades my iPad air keeps kicking me off wi-if if Apple are aware why are they not fixing the **** thing. C'mon Apple up your game and look after your custome
Everyone here is an end user like you, not Apple representatives. To report to Apple, please use this link:
http://www.apple.com/feedback/ipad.html -
It asks me, in apple tv when I go to my "Library" to turn on home sharing. It's on. When I turn it off and back on I can access my itunes stuff fine for a day or two and then it doesn't work again. I've tried unplugging appletv, reboot the router (att uverse), and then plug in apple tv again and it doesn't help. it's still give me the message. the only thing that works, temporarily, is to turn off home sharing and turn it back on.
I'm using itunes version 10.5.0 on windows 7. can someone help me with this? I can't run up and down the stairs all the time. I have bad knees and other conditions that stop me from doing that. Please help.
Thanks.
Jim.Hey all,
I've been having similar problems so I put a packet analyzer on the network to see what's really happening. (Apologies in advance if this post is too techno-babbly...)
Some background:
How do Apple devices find each other over the network?
iTunes with home shaing turned on sends out a message to a special IP address called a multicast (224.0.0.251, in this case.) All your Apple devices listen to this multicast address and respond over that same address. This process applies to iTunes, AppleTV and Apple Remote at least (those are the things I've been testing with.)
How do Apple devices communicate with each other once they're found?
Once they find each other, they establish a Transmission Control Protocol (TCP) communication session. This connection is only between two devices. In this case, iTunes and AppleTV or Apple Remote and AppleTV. The TCP session is how data gets transferred between devices.
The problem:
I captured the protocol traffic between my PC and AppleTV first with the firewall software turned off. In my case, I use Norton 360. What I see is iTunes and AppleTV communicating over the multicast address every 100 seconds. My iTunes usually 'disappears' from AppleTV and the Apple Remotes within about 5 minutes so I left the firewall off for half an hour and everything worked fine. I turned the firewall software back on and then restarted everything. iTunes then did the device discovery and all the devices found each other. Then, after a period of about five minutes of inactivity, the multicast discovery protocol stopped being sent by my PC. Why? I really don't know. From watching the apple protocol's timing, contents and behavior, I see nothing wrong with the implementation. I've done troubleshooting on other location-based multicast protocols for work and have seen some dumb things but Apple's protocol is done correctly and behaves exactly as I would expect.
The solution:
I put a rule into my firewall software explicitly allowing the multicast IP address and also the local subnet that my devices use. I then moved the new firewall rules to the top of the list to ensure that they will be 'hit' before any of the other rules in the list. After that, I left the firewall on and tested for a while then left everything idle for an hour. When I came back, everything still worked. I would suggest that replacing your firewall software won't necessarily help you here. You just need to make sure that the rules for the Apple stuff are put in manually and are at the very top so that another deny rule in the list doesn't trigger before the new permit rules. Hopefully it goes without saying but doing the above leaves your PC completely wide open on the local network so, if you use wireless, please be sure to use encryption on it.
Hope that helps... -
After upgrading to OSX Maverick my Apple TV has taken control of my iTunes videos insisting I have to watch it on my TV. I have tried disabling home sharing on iTunes and on the Apple TV menu, I have also checked the disable Infrared facility in Systems Prefs Security. Even if I put the Apple TV in standby as soon as I hit a key on my iMac, Apple TV comes back on and on my Itunes screen I get the Apple TV logo imprinted on the screen, meaning I can no longer watch it on my MAC, I have run out of ideas. Can anyone help.
I think you're headed the right direction. There is an AirPlay icon (on mine it is up near the play/pause controls) that I believe is used to set the default desitination for the video to play.
I'd never seen your issue before, but opened iTunes on a recently-upgraded-to-Mavericks MacBook and it did exactly as you described. While the video was loading, I switched the AirPlay option to the computer instead of ATV and it began playing locally (after a delay as you'd mentioned). I then read this page, which is actually quite old: http://forums.macrumors.com/showthread.php?t=1091073, which lead me to the icon near the play/pause button. It now has Computer selected on it, and defaults to play locally instead of the ATV even after quitting and reopening iTunes. I hope that is helpful. -
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund.
i upgrade a few minets ago. how can i contact apple to give me back money?Call the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).
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How can i reset the colors of Aperture toolbars and event icons? They have all gone grey.
Have you just upgraded to Aperture 3.3 or later? The grey design is a feature, ot a bug
See the Release Notes: http://support.apple.com/kb/TS2518 (Aperture 3.3)
Newly designed monochrome source list and toolbar icons.
The only way to change it, would be to manually replace the icons by colored ones in the Aperture application itself. You would have to patch the application bundle and to exchange some of the tiff files in the "Resources" folder.
And each time there is an update you would have to start over.
There are quite a few discussions on this, see:
Re: After updating to Aperture 3.3 all my icons appears in Black and white. This includes the inspect button, photo stream button, the Facebook / flicker share button. Could you please help here ?
or:
Latest Aperture update - all icons on toolbar now grey
Re: arghhh!
Re: Why O Why did Apple removed the sidebar colors?
Regards
Léonie
P.S. Some hand colored icons to replace the grey ones are here:
Re: After updating to Aperture 3.3 all my icons appears in Black and white. This includes the inspect button, photo stream button, the Facebook / flicker share button. Could you please help here ? -
I have a 2008 vintage iMac with 2.8GHz processor and recently upgraded to OS X 10.9.5. Soon after theupgrade the mail system started switching the senders address to another address, but same user name. How do you fix this?
Thanks for the reply,. I went to the site provided and executed the directions but this did not solve the issue.
Even more details:
If I send a message to the Jane Doe address from another account on this machine (all my family uses the same email services provider and each have accounts set up on this machine), when you open it, it shows Jane Doe then the <applejax.xx> address AND the picture associated with the Apple Jax account.
So the problem shows up when the message is sent to this account from this machine, AND when it is sent from this machine from this account. No other accounts on the machine are effected.
I have sent and received email messages from the mail service provider's website, and everything is fine.
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