After 11.1 and ios 7 update, cannot log into ipad. says apple ID already in use. no issues prior to updates.

After 11.1 and ios 7 update, cannot log into ipad. says apple ID already in use. no issues prior to updates.tried both primary and backup emails. says both already in use

randers4, thank you for the suggestions.
1) I have contacted Verizon and they are not blocking "premium" or 3rd party text messages.
2) The Apple ID login issue occurs regardless of wi-fi network location, or even if I am not on wi-fi at all. Router settings are irrelevant to this problem.
3) I have already played around extensively with date and time settings. This did not fix any issues.
Any other suggestions? I had another call with Apple support and they are of the opinion that I may need to have the phone totally replaced, which is unacceptable unless it is free of charge.

Similar Messages

  • After itunes update, cannot log into store with apple id

    I have logged out of my apple id and verified that I have the right password. When I log back into Itunes store from my macbook pro, it tells me I need to verify my billing info and asks for my apple id and password again. I enter it and it just circles around and asks for my username and password again. Its just a loop. What do I need to do?

    Hi Neil,
    Thank you for the quick response, do you work at Apple? Is there a way for one to confirm when a problem like this is related to a down system at Apple in the future, other than posting on the forums?
    Thanks again.

  • "Cannot log into Web service" error when tying to use Wifi to connect to Google Drive or Facebook

    We have a relatively new Canon Powershot s120.  Up until a few days ago, it worked just fine to connect to the Wifi and upload pictures to both Google Drive and Facebook.  Now, every time I try to connect, I get a message "Cannot log into Web service"
    I have already tried removing Google Drive from the Camera and re-adding it.  I went into the Canon Image Gateway website and disconnected and then reconnected the service.  That didn't do anything.
    Would really appreciate any tips anyone has.
    Thanks!

    Problem sorted - there is a new set of terms and conditions which came out on the 6th August.
    You have to log in under your current user name & password and agree to them and it works again. I spent a frustrating hour doiung this until I found out that this had happened!

  • HT2623 I forgot the password for my .mac account and cannot log into it from Apple Mail.  I have an iCloud mail account but did not convert my .mac account to iCloud.  How can I log into my .mac or .me email?

    I set up .mac, including email, around 2006.  I believe my .mac account became a .me account, but I continued to receive email sent to .mac until about March 2013. 
    I accessed my .mac account using Apple Mail on an iMac running OS X 4.11.  I'm still using that machine.
    In July 2013, I upgraded my MacBook Pro to OS X 8.5, bought an iPod Touch and set up an iCloud account.
    I forgot my .mac password and I want to open an email message sent to my .mac email account. 
    When I attempt to log into my .mac account using Apple Mail, my password attempts are rejected by a .me mail server.
    Is there any way I can restore my access to my .mac or .me email?
    Thanks,
    William Postman

    Welcome to the Apple Community.
    Try...
    iForgot.com

  • We cannot log into NBA on Apple TV.

    We purchased the NBA Broadband League Pass but we cannot log on when we go to Apple TV/NBA/Setting/Log in.  Going on two days now.  Anyone else just purchase the pass and try to get on Apple TV? And yes, we are using the correct name and password.  HELP.

    What a relief...! I just subscribed the new NBA ID Pass 159$ and I was shocked that it didn't work with my ATV2
    but when I contacted the NBA customer support the told me latterly that "Future support for the ATV is under works, but there is no timeline for release yet" i was disappointed from this answer as the season will kick off next week 25th Dec and still they didn't solve this problem. However, why when you try to log in NBA in ATV it says need to subscript NBA ID Pass from www.nba.com/appletv ? since this pass doesn’t accepted with ATV
    I think this is not fare, and misleading customers

  • I cannot log into my old Apple ID because I don't remember the password, but I cant change the password because the e-mail it was based from was hacked and deleted. How do I remove the old ID from my iCloud without the password?

    I have an iPhone 4

    hgjuwhsbx wrote:
    I'm having the same issue. Except someone stole my phone and I don't know who, but I got it back and I don't know their username, but to delete the account you have too. Let me know if you find anything!
    If you are the original owner of the phone, you can force it into recovery mode to restore it as explained here: If you can't update or restore your iPhone, iPad, or iPod touch.  You will then go through the setup screens on the phone to reactivate it.  This will require entering the ID and password that were used to activate the phone originally.

  • When I try to log into my main Apple account (I'm using a side one to post this) on iTunes, it says my password is incorrect, which I know it isn't, and the password reset email never appears anywhere in my email. Anybody had this problem/have a solution?

    My account suddenly started saying that my password for my apple ID is wrong, when I haven't changed it, and I know I've been typing it in correctly. So I tried to reset my password, but it needs my DOB for, and I created this account five years ago, and apparently didn't put in my actual one, so I can't reset my password that way. I got Apple to send me a reset email to the email address of the main Apple account, but the email never arrives in my inbox, or my spam/junk folders. I've tried this multiple times and still nothing. I've had to create a new account just to post this question, which is annoying in itself.
    Can anyone help me?

    Hello CarenzaRielle,
    I know not being able to access your Apple ID can be frustrating. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Cannot log into iTunes and App Store since 6.1 update (iphone 5)

    I see many other of you having trouble with App Store in other discussions (App Store shows blank), me too.
    And I also cannot log into iTunes through Settings-->iTunes & App Stores. After putting in my Apple ID and password it just doesn't go anywhere.
    All of these started since I updated my iphone 5 from 6.0.2 to 6.1 yesterday. I've also updated my ipad 3 but it works just fine.
    Any one can help?

    Hi foxlolo,
    Have you tried doing a reset on your iPhone? Press the Home button and the Power button at the same time and hold them down until the Silver Apple appears. Once it has fully reset, try to log into iTunes again on your phone.
    Hope this helps!
    Cheers,
    GB

  • Updated my Itunes and now cannot log into store

    I just updated my itunes and now I cannot log into the store. When I try to, I get a message that says The network connection timed out. make sure network settings are correct and connection is active. I have no idea what this means. Please help me.

    CHeck Norton or McAfee, whatever security software you have. Remove iTUnes from its list and then re-add it. Make sure everything is added: both iTunes.exe & iTunes Helper.exe.

  • Had to change my apple ID/password and now I cannot sign into iMessage on my ipad2

    I changed my Apple password and now I cannot log into iMessage.  It just flips back to log-in screen & says it cannot verify & that I need to log back into my apple account.  Help?

    Go to Settings > Store, touch your Apple ID, log out, then back in with the updated information.  Then go to Settings > iCLoud and verify the correct address.  Then do the same in Settings > Messages.......Once all all correct, you should be good to go......

  • Just installed dual band router/wifi, cannot log into Apple ID.

    I just installed a new dual band router/wifi and now i cannot log into the Apple account on my Apple TV.  I tried restarting the computer, Itunes and apple tv, still no luck.  My apple tv is connecged via the ethernet cable.

    Hey katikapral,
    The article linked below details a few additional troubleshooting steps that can help get iMessage successfully activated on your iPhone.
    If you get an error when trying to activate iMessage or FaceTime
    https://support.apple.com/en-us/HT201422
    All my best,
    Allen

  • HT4061 I cannot log into my I tunes store

    I cannot log into my iTunes score

    so it appears to be an issue with your account or password, or something else?
    Here is the link for iTunes customer support if it is an account or password issue.
    http://www.apple.com/support/itunes/account/
    Follow the Apple ID Support link

  • After 10.7.2.update cannot see SD card reader in usb drive. Used to appear on desktop and start iPhoto but now nothing happens. It is recognised by system profiler (usb hub), but cannot find it anywhere.

    After 10.7.2. update cannot see SD card reader in usb drive. Used to appear on desktop and start iPhoto but now nothing happens. It is recognised by system profiler (usb hub), but cannot find it anywhere. Any ideas?

    Zap the PRAM and Reset the SMC, then try again.

  • I cannot log into my immesage or facetime since i updated to iOS 8 help??

    I cannot log into my immesage or facetime since i updated to iOS 8 help??

    Just hang tight, these services are taking a while to catch up with the traffic on the servers right now. things should start working as the evening goes on.

  • Update my Yahoo E-mail on my computer and now cannot log into my iPad to get mail. Can get on internet. How do I change my password on my mail account on my iPad?

    Update my Yahoo E-mail on my computer and now cannot log into my iPad to get mail. Can get on internet. How do I change my password on my mail account on my iPad?

    Settings > Mail Contact Calendars
    Tap your Mail Account
    Change the Password
    Tap Done and it will reconnect

Maybe you are looking for