After 15 min my file is still converting Window 8
Hello -- my pdf files will not convert. I use the convert button on the right side. Then I went to the "save as other" - word and still the conversion just sits there
Kate,
Follow the below mentioned steps to resolve the issue:
Quit and Relaunch CC app
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_10491
Open the Adobe Creative Cloud application.
Mac OS: Go to the Applications folder and open the Adobe Creative Cloud alias.
Windows 7: Go to Start > All Programs > Adobe Creative Cloud
Windows 8: Open the Adobe Creative Cloud application from the Start Screen.
Click the Apps tab in the Adobe Creative Cloud applications.
Click on All Apps, then Previous Version
Your installed CC Product would be listed, Click on Install Drop-down and then select the CC 2014 to install.
After Successful Installation, Update your Product
Let me know if you are still not able to Update ACR.
Regards,
Ashutosh
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