After 2.2, this phone is trash
2.2 was recently pushed out to my phone, and I couldn't be unhappier.
On 2.1 my battery would last pretty much all day, draining to the point that it asks to connect a charger by maybe 7 or 8pm. By then I usually am home and its not a problem.
Now when I drive to work, just from home to work, 45 minute drive, the battery drains to 70%. No phone calls, no texts, no usage what so ever, all email syncing disabled, and task killer set to autokill as frequently as possible. By noon, the phone is dead. Powered off, won't turn on, completely 100% dead. I have to charge it overnight to get a full charge again. My usage habits haven't changed at all.
I've contacted Verizon support and they can't help me at all. I talked to three different people who walked me through battery troubleshooting tips, the same thing every time, then "escalated" the call to someone else who did the same thing, and then "escalated" it again. Musical chairs I guess. I'll visit the store tomorrow and see if they are willing to help me or not. I really regret letting the phone update now. I hate this piece of junk. Anyone have any solutions to help?
ditto dabu and budone. say that statement (the one budone underlined) out loud. "as frequently as possible" just sounds like it's using A LOT of resource. uninstall it and give it a try. also, go through all of your settings. don't synch news, stocks, weather, etc. you can also have your email check less often, etc, etc. i made sure after the update to set everything back up as i had it (had to change a couple things that reverted to default settings and make sure the new bloatware was not synching) and i uninstalled app killer. my device performs just as before (but faster) and battery life is the same. if it doesn't help, you can always reinstall that killer.
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I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of July 2013, which I did not. She said that in the system my husband took an upgrade July 29th 2013. He didn't even have a Verizon phone, he had a work phone with T-mobile. I have asked what device he supposedly upgraded to since no phones have been activated and we all still have our same phones and numbers. Remember at the time, said husband had a work phone with T-mobile. I still have the very same phone as do all of the rest of my family members. No one has upgraded. I spoke with "customer service" for more than a half an hour today, Char promised me that her supervisor (Emily) would call me back by 7:30 tonight to clear up this problem. Well guess what? No call back so where should I go from here? Any advice or help would be greatly appreciated. Thank you for your help.
someone swapped upgrades. Phone could have been sold For quick cash.
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3-5-13 HELP PLEASE
>Changed font and small editing of post<
Message was edited by: Verizon ModeratorTell me about it. I got mine in July. I started having problems in January. Now I am on my third phone since January and guess what?? SAME problem as the last two. It just stops charging. So here I sit at work with a phone that is about to run out of batteries so I must keep it off. I have a 7 year old daughter at school but cannot be contacted if something were to happen to her. I can't email customer service, apparently I am supposed to call on my broken phone. Now I have to wait until I am done with work to race across town and get to Verizon before it closes so they can guess what?? Send me a new one (same phone) so we can go through this all over again in two months, do you know what the definition of insanity is?? At this point I do... This is absolutely ridiculous.
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Hi, when ever I'm using 3G, on my Iphone4 sim stops working and network is lost, this started after I updated my phone with 6.0.1(10A523)version. Please help how to solve this problem. Thanks.
Photos/videos in the Camera Roll are not synced. Photos/videos in the Camera Roll are not touched with the iTunes sync process. Photos/videos in the Camera Roll can be imported by your computer which is not handled by iTunes. Most importing software includes an option to delete the photos/videos from the Camera Roll after the import process is complete. If is my understanding that some Windows import software supports importing photos from the Camera Roll, but not videos. Regardless, the import software should not delete the photos/videos from the Camera Roll unless you set the app to do so.
Photos/videos in the Camera Roll are included with your iPhone's backup. If you synced your iPhone with iTunes before the videos on the Camera Roll went missing and you haven't synced your iPhone with iTunes since they went missing, you can try restoring the iPhone with iTunes from the iPhone's backup. Don't sync the iPhone with iTunes again and decline the prompt to update the iPhone's backup after selecting Restore. -
Dear All,
I have purchased IPhone 5S in Florida Mall when I was traveling to US from India.I bought this phone in unlocked condition. I started my phone when I came back in India. After few days (4-5 days) it started giving blue dump regularly. Then I have contacted Authorized service centre (Maple) in India (Maharashtra – New Mumbai) and then Maple checked with Apple and Apple said this phone is not under International Warranty. But when I purchased this phone form Apple Florida Mall ,I have been told by Zach McKenzie (Sales Person) that it has an international warranty and u can approach to any authorized centre in India for any issues. And that’s the reason I have bought this phone.
But now I am in big trouble so tell me how can u help me in this regards.Note this is a user forum hosted by Apple. You aren't talking to Apple here just other users.
Note that the iPhone warranty is NOT international and never has been. Your iPhone must be serviced in the country of purchase.
https://www.apple.com/legal/warranty/ -
How do you reactivate this phone in another family member name after the original owner now deceased
How do you reactivate this phone Verizon Droid Maxx in another family member name after the original owner now deceased
To switch it to another number, you need to activate another phone on the number you no longer need (or have Verizon cancel it for the deceased member). Once that line is no longer active, you can activate the phone on another number - have Verizon CS at a store help you, or follow the steps on verizonwireless.com from the account of the person you do want it to be activated for.
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I
s anyone else experiencing trouble turning thier phone on after trying to update to the ios 6.0.1? I cannot access my phone at all...Sounds like their was some corruption that occured during the update. Have you tried connecting it to iTunes in recovery mode and restoring it from backup (or to factory settings if from a backup fails)? Use the instructions in this article to walk you through placing your device in recovery mode.
iOS: Unable to update or restore
Otherwise, try DFU mode.
http://www.iclarified.com/entry/index.php?enid=1034
B-rock -
After I sync my phone, itunes is showing that i have 9.5 GB in OTHER - What is this and how can I access this OTHER stuff
This indicates corrupt files.
A restore should resolve. -
I bought iphone4 in china, the ss number is 82044JAVA4S, and it broken when I was in USA. After I sending to your company. You send me a new phone, but this phone is locked phone. I can't use it. Because my sim card is from china, so I think you shoulu give me a unlocked one.
I understand your frustration.
Fortunately for you, you can make your new phone to work; but to do so, you have to call your Chineese carrier and give them the IMEI number found on the SIM card of your iPhone.
They will then activate it and you will be able to use it.
It's NOT a matter of locked/unloked phone; it's a matter of activating (pairing) a SIM card with a phone !
Just call you Chineese carrier and have them register your SIM card with your new iPhone and you will be back in Business ! -
The playlists I created have disappeared after updating to iOS 7.1. I have not backed up this phone to a computer - only backing up with iCloud. Is there a way to recover my playlists?
Dictation in text message = Does not work
Speaking with Siri via activated with Home button = Does not work
Speaking with Siri with "Raise to Speak' = WORKS
Voice Memos = WORKS
Speaker phone on call = WORKS
Voice control instead of Siri = WORKS
I've tried hard reset, settings reset, wiping and reloading backup...nothing. Was hoping 7.1 might offer some respite, but no dice....
I was hoping 7.1 would somehow solve it. -
After restoring iPhone 4, iTunes is telling me that my SIM card is not supported. It is the same SIM I have always used with this phone. What action can I take to convince phone that the SIM card is OK?
Hello again, update time.
Finally got to speak to a senior technical advisor at Apple today who was most confused until he back-tracked and double checked all the basics. He then realised that the actual serial number of my original phone (from the proof of purchase I sent him) was different to the one that they had recorded when they made the swap. I think he said it was out by one character and was actually showing as a mobile connected to AT&T (from the States). He said that the replacement phone was then set-up as per the serial number they had typoed into their system as locked to AT&T. The genius who did the swap at Apple Doncaster must have placed an unlock on it at the time in order for my 3 SIM to work at all. Therefore when I restored it, it returned to the settings of the incorrect original phone serial number!
So... Apple tech advisor said he can rectify the records and re-set the factory setting to an Australian iPhone on the 3 network within 12-24 hours. Fingers crossed all is good by tomorrow afternoon.
Thanks for your suggestions though, I had been trying everything to get it to work as I'm sure you know how hard they are to live without once you've got used to living with one!
Cheers, Tom. -
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care. what is this thing?i try to upgrade my ios to 6.1 from 5.1.1,after i do this,i cant connect to iTunes although i had and have a internet connectionThis message indicates that your phone was hacked or jailbroken to unlock it.
Then when you updated/restored your phone it locked back up to the original carrier.
Only the carrier that the phone is locked to can unlock it. -
My audio apps keep playing in the background after I answer a phone call. How do I turn this off?
Hello BobWeaver,
It sounds like we need to troubleshoot the software on your device as that is not expected behavior.
I would perform steps 1, 3 and 5 from the iPhone Troubleshooting Assistant found here http://www.apple.com/support/iphone/assistant/phone/. If you get to step 3, then I suggest closing all the apps. Here is step 1 to get you started:
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next.
Cheers,
Sterling -
plz i have i phone 4 i restor it to 7.1.1 ios but icloud activation has been set up on th screen after restor .. this iphone is a gift from my father ..but he is dad plz plz help me
Has your phone ever been hacked or jailbroken. This error message is what usually shows up for that. Are you using a supported carrier for the iPhone, or did someone hack the phone to unlock it to be used on another carrier. If that is the case, then there is no help you can get here as discussing hacked/jailbroken devices is not allowed.
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My phone keeps saying the storage is full so I deleted pictures, apps, and all my texts. Then after I do this my phone freezes and I have to restart it. When I restart my phone then everything I deleted comes back. What is going on?
HI Shelby,
It sounds like your available free space is not reporting properly. I would start by quitting the Settings app:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling
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