After 3.1.1 update my ipod is completely dead

So...
As of right now I'm quite angry, as the update that seems to be, solely, to keep individuals from jail breaking Ipods, as I have NOT done, has completely killed my Ipod touch 2g. It was working fine with the 3.0 and now suddenly, immediately after updating, nothing at all in the entire world will get it to turn on. No DFU mode NO restoration, nothing at all. 5 seconds on power button, 10 seconds on power and home, 30 seconds on home. Nothing at all. No flicker, no life. I downloaded DFU helper to make sure I got the timing perfectly. It will not start and i completely and entirely blame this new OS for the death of my entertainment device. It had a full battery when it died, left it on the charger overnight and all it did was get warm near the plug area. I cant, for obvious reasons, get my serial number for my Ipod because its dead AND for some reason it isnt showing up in my registered products on my Itunes Account so there is no way for me to start the online support contact stuff.
All I need to know is that seeing as this is the fault of Apple hardware will they give me a new Ipod touch regardless of my warranty status, which right now i cant seem to check because i cant get the serial number, weird??????
Oh and by the way
Half your links in the support area are dead. They lead to nothing, just an error page.

I figured it would be on the back so i was looking for it when this first happened but it was scratched to crap in the area where it is and i couldn't see it.
Managed to get a magnifying glass out and decipher the SN last night.
Still wondering if apple would replace an item their hardware screwed up if the item isn't under warranty still. Doesn't pertain to me but definitely interests me.

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