After 8 weeks OCA Certificate Not Received Yet !!! :(

Hi OU Rep.,
Today, its been 8 weeks (2 months) after creating(27th Feb, 2012) my OCA certificate in certiview.oracle.com but still i didn't received it.
I have raised 2 SR's
1. 23425245
2. 23560661
I received reply for 1st SR that i will receive the certificate in 4-6 weeks, but till i didn't received it, don't know what to do, as well no communication details for Oracle for checking with them.
If anyone has details for orntacting oracle, please let me know..
Please help me getting my certificate.
Thanks,
Kishor Dhamal.
Edited by: 923303 on Apr 26, 2012 1:25 AM

Hi Kishor,
Unfortunately, there are regions where we sometimes have to ship a certificate multiple times in order for it to be delivered. In some areas, kits are delivered within 2 weeks, in others, it could take 6 weeks, in others, it will take several shipments for the kit to arrive. It depends on the local mail systems.
I see that your first SR was answered and I guess the kit was reshipped and you still have not received it. Your 2nd SR was only submitted today - that is why you have not yet received a response. Sometimes the team is able to respond in the same day and sometimes they are not. They will respond within 3 business days. I expect that you will likely receive a response tomorrow.
Regards,
Brandye Barrington
Certification Forum Moderator

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