After a new Itunes update, itunes now treats me like a new customer, all of my podcasts playlists have gone??

After a new Itunes update Itunes no longer has my playlists, music or podcasts, It thinks i am a new customer. Also internet explorer will not work and goes to "front page" ? What has happened, have I got a bug?

Read this Apple Discussion Thread and possible solutions. The audio jack has been the main culprit, also certain sync and automation settings including connected remotes.

Similar Messages

  • HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

    I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?

    Zach Doody wrote:
    itunes says i cannot update the phone as it is in recovery mode.
    That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
    Restore it. You don't have a choice at this point.

  • Download new itunes update and now it wont let me sync

    Download new itunes update and now it wont let me sync. Keeps saying I need 26gb of free space which it didn't say before I downloaded the update. It doesn't make sense. It keeps saying:
    The iPod cannot be synced because there is not enough free space to hold all of the items in the iTunes library. (additional 26gb required)
    This makes no sense because before the new itunes update there was no problem with me not having enough space. I have 5gb of free space now and I had 5gb of free space before I downloaded the itunes update. Nothing should've changed. And I should not need an extra 26gb of space. How do i fix this problem so I can my ipod normally again.

    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    Come back with the results.
    An "other" larger than about 1 1/2 GB indicates corrupted files.
    What is the Other on my iPhone and How to Remove It
    What is "Other" and What Can I Do About It?
    and as necessary:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • I use a macbook pro..My iPhone 4s refuses to be recognised by itunes even after I downloaded to updated itunes...what now?

    I use a macbook pro..My iPhone 4s refuses to be recognised by itunes even after I downloaded the updated itunes...what now?

    Hi Oneness1,
    Thanks for visiting Apple Support Communities.
    These troubleshooting steps can help if your iPhone 4S is not recognized by your MacBook Pro:
    Plug the device directly into a high-power USB 2.0 port on the computer. If possible, use a USB port on the back of the computer.
    Avoid plugging the device into a keyboard, display, or standalone hub. The USB ports on these accessories may be low-power or only offer USB 1.x connections.
    If you are using an accessory, remove the accessory and connect the device to the computer using only the Apple 30-pin to USB Cable or Lightning to USB Cable.
    If you have access to additional Apple 30-pin to USB Cable or Lightning to USB Cables, try testing with another if the first one doesn't work.
    Restart your computer and device. To restart your device:
    Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
    Disconnect all USB devices from your computer, except for your keyboard and mouse. Then reconnect the iOS device. If the issue is resolved, reconnect other USB devices, testing after each connection.
    From:
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/TS1286
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
    Install software updates on your Mac.
    Note: If an iTunes update is available, apply the update.
    Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
    Disconnect other USB devices and connect your device directly to a USB port on your Mac.
    Restart your Mac.
    From:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    All the best,
    Jeremy

  • I have just done the new itunes update and now it wont let me sync my phone ?

    Hi Guys,
    I have just done the new Itunes update and now when i plug my phone into the computer it dose not recongnise my phone through itunes and will not let me snyc, backup or update it. What did i do ? sorry what should i do ?

    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    Come back with the results.
    An "other" larger than about 1 1/2 GB indicates corrupted files.
    What is the Other on my iPhone and How to Remove It
    What is "Other" and What Can I Do About It?
    and as necessary:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • Why am I now receiving the error 42404: a required iTunes component is not installed after the 10.5.3 iTunes update? Now, I cannot sync my iphone...

    Why am I now receiving the error 42404: a required iTunes component is not installed after the 10.5.3 iTunes update? Now, I cannot sync my iphone...I have uninstalled and re-installed several times now without any luck.
    Thanks,

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I tried installing the new Itunes update and now I get the error message r6034 and now itunes is off my system?  How do I get Itunes back?

    I tried installing the new Itunes update and now I get the error message r6034 and now itunes is off my system?  How do I get Itunes back?

    i get a message saying error 7 (windows error 127)

  • Installed new itunes update and now it will not sync with outlook

    installed new itunes update and now it will not sync with outlook. it says it will only do it through the Icloud. How can i change it

    Hello xtremejoe
    I find that changing some settings in your syncing options will get syncing working again, like enabling Manually manage music and videos.
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • After iTunes update, iTunes.exe System Error - msvcr80.dll missing  & icudt49.dll missing.

    After iTunes update, iTunes.exe System Error - msvcr80.dll missing. Followed the support suggestion & uninstalled then re-installed iTunes 5 times & still no good so followed Apples advice & uninstalled again then went into programme files & manually deleted the files re-installed again & now getting iTunes.exe System Error - icudt49.dll missing. I give up, anyone out there help ?

    I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
    I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet:http://support.apple.com/kb/TS5376   it takes you through the process. WARNING - it takes a little time! The main purpose of this is to remove any trace of the old version of iTunes from your computer...
    Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
    Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
    Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot again!
    Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
    Reboot!
    Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

  • TS4062 I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?

    I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?

    Thank you again for all of your help!! I really appreciate it!
    I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
    Thank you for letting me know about my contacts! How do I know if I have the contacts app?
    Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
    How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
    Sync Contacts:
    Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
    Sync Calendars:
    Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

  • After doing a widows update itunes will not work at all

    after doing a widows update itunes will not work at all

    hiya!
    I get the itunes has encounterd a problem and needs to close, sorry for the inconvenience error, no specific error number. I do not have QT installed,
    not having QT installed is what will be causing your itunes error message at the moment. let's try a careful standalone QT 7.1 install.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

  • I did the iTunes update and now I am getting a Windows error 126 message.

    I did the iTunes update and now I am getting a Windows error 126 message. Now I can't use iTunes at all. Any ideas?

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99606)

  • I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod

    I updated my iPod/iTunes software and now I can't get it to shuffle songs in a playlist; it either shuffles albums in a playlist or songs on the whole iPod, neither of which is what I want to do.  How do I get it to shuffle songs in just one playlist?

    The shuffle setting in the main menu will shuffle through the entire library as you have found out.
    You need to go to settings>shuffle this will toggle through off/song/album. Once you have set this it will stay the same until you change the setting.
    Now when you start playing a song in a playlist the iPod will shuffle through that playlist (or if you select your song through artist then it will shuffle through all the songs for that artist etc)

  • Itunes updated and now it won't work.  I unstalled it and reinstalled the older version and it still won't open. Says the itunes library won't work with the older program. Help

    Itunes updated and now it won't work.  I unstalled it and reinstalled the older version and reinstalled a older version and it still won't open.  Says the itunes
    library won't work with the older program.  Please help

    It says it cannot removed the older version of iTunes.
    Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

  • HT201210 I disconnected my iPhone in the middle of an iTunes update. Now it wont run properly what do I do?

    I disconnected my iPhone in the middle of an iTunes update. Now it wont run properly what do I do?  I was working online and I recieved a pop up from iTunes stating that there was an harwared update for my iPhone. I had it plugged up for a while , long enoung for me to watch a tv show have dinner and come back.  I thought the update was complete and came back to the computer and unplugged it. The next morning I saw a picture of aUSB cord  and the iTunes icon. I have no use of my phone and cannot get access to emails, internet contacts..nothing . Help !

    Well it should NEVER be unplugged when doing something.
    It actually had not installed the software at that stage, it had been copied over to the iPhone, it was being checked and then it would be installed.
    You need to connect your iPhone to the computer at home and hope that you can install the software again and then restore your backup.
    If you install iTunes at work you may be able to Restore the software but you will most likely lose the content on your iPhone as you do not have a backup to restore on that computer, or all your media / apps.

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