After a recent Firefox update, I lost all my Bookmarks and recent sites visited. Also, I am unable to Bookmark any page now.

After a recent Firefox update, all the Bookmarks I had saved, disappeared. Also, I am unable to scroll down to see the sites I had already visited and saved. Now, when I go to a page I would like to Bookmark, I am unable to do so. I will click on Bookmark This Page but it does not work.

For the lost bookmark issue, see [[Lost Bookmarks]] and for the bookmarking issue, see [[Bookmarks not saved]].

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I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought.

I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought. I connected my iPhone to my computer and sync'd it hoping that it could download my purchases from the itunes store and then put them back on to my phone but no such luck. When i look at my iphone on my computer and look at tones, they do not show up at all. However, if i click on the "On This iPhone" tab and click on "Tones" the deleted ringtones and altert tones show up...they are just grey'd out and have a dotted circle to the left of them. I also tried to go to the iTunes store on my phone and redownload them and it tells me that i have already purchased this ringtone and asks me if i want to buy it again. I press Cancel. I know when i do that with music it would usually let me redownload the song without buying it again but it wont let me with the ringtones...so how do i get them back? any help would be greatly appreicated

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

When Firefox updated, I lost all my BOOKMARKS besides my toolbar. Can't express how unhappy bar

When Firefox updated, I lost the toolbar including the link for bookmarks. When I "searched" for Bookmarks it said I had none.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*http://kb.mozillazine.org/Lost_bookmarks

In a firefox recent update I lost all my windows and their tabs, all my bookmarks and their backups and all my internet history. Can I retrieve any of them?

Yesterday firefox did an automatic update/upgrade and when I started firefox up again it appears to be a new version and on checking I found it had cleared my windows with many tabs, my firefox internet history and most inportantly my bookmarks and all the past backups for them. How if possible do I get them back? A friend has suggested that I undo the update to the older firefox and they may come back, is this possible?
Any help greatly appreciated thanks.

have a look at:
[[Recover lost or missing Bookmarks|Recover lost or missing Bookmarks]]
[http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox]

My documents on ipad 3 closes everytime I try to open it.it happened after I did an update last week.all my files and folders seem to be lost.how can I fix this?

What can I do my documents keep closing when I tried to open it i have updated it last week and now it seems like it is not working.what cud the problem be?

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

After one of the recent firefox updates the MAC touchpad cannot pinch and squeeze (zoom) anymore; hardware has been checked, any ideas?

'''seit irgend einem der letzten Firefox updates funktioniert die zoom Funktion des touchpads des MACs nicht mehr, allerdings nur bei Seiten im Firefox browser!'''

Some gestures have been removed in Firefox 4+ versions.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
* browser.gesture.pinch.in -> cmd_fullZoomReduce
* browser.gesture.pinch.in.shift -> cmd_fullZoomReset
* browser.gesture.pinch.out -> cmd_fullZoomEnlarge
* browser.gesture.pinch.out.shift -> cmd_fullZoomReset
* browser.gesture.pinch.latched -> false
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default via the right-click context menu if they are user set
*Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)

I have been using extensions with V8 for several weeks and with last Firefox update this morning all are gone and I can't get them going again!

I installed V8.0.1 several weeks ago (or what I thought was V8.0.1) and got Awesome Screenshot (A.S.). Although it was stated that AS was not compatible with V8.0.1 I installed it any way and it worked. I have been using it every day until this morning. Another Firefox update came down this morning. Although I clicked the “Update Later” box, it updated at that time anyway. (This has happened every time I received an update in the past and clicked “Update Later” box, but that another problem; not the issue today.) After today’s update completed and I restarted Firefox. I check the version and it still was V8.0.1. All of my extensions were gone. I followed the instruction for re-enabling. All of the extensions were marked “disabled”. Only two of them had “enable” buttons (Garmin Communicator and InvisibleHand), both of which I didn’t load nor use. All extensions had “Remove” buttons. Is there any way for me to get A.S. working, I use it often. If not, how about “Screengrab”. That’s better than nothing.
I am using Windows XP Professional SP3.
Thanks for your help.
Andy Marino
[email protected]

There is a known issue where multiple instances of plugin container open if history or cookies are cleared. Are you, or some utility clearing firefox cookies or history, that could be the reason. This problem continues even if plugins are disabled in Firefox.
*Are you opening multiple instances of Flash Player ?
* Is the problem reproducible ? for instance does it always crash the plugin or cause it to hang if you use a particular site ?
If you get the FlashPlayer plugin crashing use the option to submit the crash reports, it is then possible to follow them up. It is possible to stop the plugincontainer opening, but that could result in a firefox crash. Of course the firefox crash can also send crash reports out, and that could be useful.
* see [[plugin crash reports]]
* [[what is plugin-container]]
* [[firefox crashes]]
There are some problems with FlashPlayer currently under investigation, and there may be other threads in the forum about problems. (e.g. Bug 561019 - Plugin waveOutOpen hangs )
Sometimes using Firefox 3.6 is a workaround that helps with FlashPlayer problems, if you wish to experiment with that consider installing firefox Portable and using Firefox 3.6.23 (or soon 3.6.24) for tests with flash player, whilst keeping firefox 7 for day to day browsing.
* [[http://portableapps.com/apps/internet/firefox_portable/localization#legacy36]]

Does the iphone 4 work with Ford SYNC? I recently lost all my contacts and think it had something to do with SYNC. Any suggestions?

Anybody else had problems with Ford SYNC and iphone 4?
Lost all my contacts. Any way to recover them if they haven't been backed up?

The complaints I've heard most are due to the fact that the iPhone will not let you use the sync system to read and compose text messages, etc. I vaguely recall somthing about address books not syncing properly, but I've never heard of the sync system wiping the address book on the phone. It shouldn't be possible as the iPhone only supports PBAP for contact syncing, which is one way.
In any event, if the contacts were not synced to something and have been lost, there is no way to recover them, no matter what it was that wiped them.

I have lost all my music and a site showed me how to get it back but the music wont play

My computer crashed and I lost all my music when I tryed to transfer all my music back into itunes the music wont play but it does play the new cds i have purchased from itunes
Please help as I have over 600 albums that i want to put onto my itunes that where there before my computer crashed

Media can be restored from the backup that should be kept of your important files. If you do not have a backup, that is not good.
Since you stated you recoved your music, does the music now actually exist on the computer? Do you see it in iTunes? What happens when you try to play it? Details are important, otherwise a lot of time can be wasted on irrelevant troubleshooting.
If the new music is playing, that would lead me to suspect that the old music was in fact not recovered.

After the most recent firefox update I lost the search function in hotmail

After the most recent upgrade for Firefox the search function in my Hotmail account no longer works. When I try to search through my email for a specific item, I get a message, "It looks like there's a problem with Windows Live Hotmail right now. It should be fixed soon, so please try again in a few minutes. Sorry for the inconvenience."
Also, when I load up my Hotmail account it pretty much seems to take over my browser. If I follow a link from an email to another website, I will often be pulled back to Hotmail...with or without a "hang" and I will get the "Warning: Unresponsive Script" message. It appears to be related to the ad bar that runs on the right side of the Hotmail page. It gets worse if I have more than two tabs open.
I have a similar experience with Facebook. It will often pull me back if I go to another tab. The "Warning: Unresponsive Script" message will come up. often after a considerable "hang" delay. This also can happen if I am participating in a thread. Often, when I am typing it will hang, sometimes for several minutes before my cursor resumes functionality. It can take a very long time to complete even one paragraph.

See http://kb.mozillazine.org/Clipboard_not_working
Try to use the keyboard if the buttons on the web page aren't working.
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete

After firmware update: I lost all my contacts and I can't use contacts. What can I do?

Yesterday I did update to Firefox OS 1.1.0.0 rev. 01061. Then all my contacts were missing. So I tried to add contacts again but was impossible to use the contacts application because always that I pressed the done button, after filling contact information, nothing happened, the contacts list was still empty. I tried importing contacts from SIM card, the application show me a progress but finally the contact list was empty.
Is it possible to downgrade the firmware?

Hi jsuarez_m
Thanks very much for the log file you provided before this, I really appreciate it and I apologize for my late reply. I believe we have found this bug and provided a fix in a new build, https://bugzilla.mozilla.org/show_bug.cgi?id=938564, but I don't know when this will become available in an update to your device.
You can try to factory reset, in the meantime, but you will loose data and have to re-configure your apps even if the contacts app is not restored to normal.
I suggest that you return the device to the shop where you purchased it, to let them know that the official update caused the problem and request that they fix the device. I apologize for this inconvenience.
Best Regards,
Michelle Luna

After the most recent firefox update I can no longer copy and paste. the fuinction only works in Windows and I HATE usign it. Any suggestions on how to restore the copy and paste function while using Mozilla?

I have been unable to use the copy and past command while using mozilla. the fucntion does work in windows IE, but I don't want to use windows. How do I restore or fix this function? I varies, works some days and not others.

See http://kb.mozillazine.org/Clipboard_not_working
Try to use the keyboard if the buttons on the web page aren't working.
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete

After downloading the new update I lost icon for YouTube and can't watch youtube from my browser because of flash play update.

YouTube
After upgrade lost my icon for YouTube also unable to watch youtube through browser due to flashplayer

YouTube is not now part of iOS 6. However, you can download the YouTube app at http://itunes.apple.com/app/youtube/id544007664.
See this similar post https://discussions.apple.com/thread/4335468?tstart=30
 Cheers, Tom

Since the iOS update all of my bookmarks have been erased! Also I am unable to add any new bookmarks! PLEASE HELP

Since the new iOS update all of my bookmarks have been erased! I am unable to add anything to my bookmarks list as well!
HELP

Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
and please tell us what version of iPhoto and of the OS you have
LN

"Firefox is already running but is not responding" error message and recent firefox update

"Firefox is already running but is not responding" error message is continuously popping up after the recent firefox update. I have nearly exhausted every possible solution to the problem as seen from the support page for this error message. I know someone who has the same issue on their computer and it also started right after the recent big update. Does the update have anything to do with this reoccurring issue? Is anyone else having this problem? Any other ideas on how to fix it? It would be great to get some help.

From what I have been reading from other posts on this forum, the
issue may be caused by the clear history settings.
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Privacy'''.
The button next to '''History''', select '''Use Custom Settings'''.
At the bottom of the page, turn on '''Clear History When Firefox Closes.'''
At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and
'''Form And Search History''' leaving the others off.
This is not a cure but will make it easier if Firefox locks up.
'''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s''' {web link}

After a recent Firefox update, I lost all my Bookmarks and recent sites visited. Also, I am unable to Bookmark any page now.

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